We had 10 months to plan our destination wedding at the beautiful Iberostar Playa Mita in Riviera Nayarit, Puerto Vallarta. My husband and I originally had different destinations planned - Riviera Maya or Punta Cana - to ensure we got the amazing blue waters in our photos. Chris and Juphell ended up suggesting Puerto Vallarta at our first meeting which I wasn't too keen about, but their knowledge regarding seaweed issues at other locations got me thinking. They totally sold me with the beautiful ceremony on the rooftop terrace!! We managed to get the breathtaking beach vibe and beautiful ocean scenery without all the sand getting in the way!! Juphell was amazing the whole way through - got us quotes in a timely manner, helped find the best bang for ours and our guests bucks! We got a lot of quotes and this definitely helped UST gauge what prices kind of prices we were looking at in different locations. LATravel Group got us great prices during high season (we travelled in January 2020) - and didn't have to worry about connecting flights! We basically got the same quotes for low-season (November) and those prices were all connecting flights - so it was easy making the choice to fly in high season knowing we got a great price. Juphell really catered to our constant questions, made sure he contacted the resort for us to save us the back and fourth before we even got introduced to our coordinator two months prior our departure. He even answered questions while traveling internationally for a conference! Even when our guests were coming to us with questions or even concerns - he made sure everyone contacted him so we didn't have to stress about it! This took such loads of stress off our shoulders! Our services received from LATravel Group and working with Juphell made our dream wedding truly come to life. Without their suggestions, I would have never even known this beautiful resort even existed! All 50 of our guests were so pleased with the entirety of the resort - food was great, rooms Were super clean, resort grounds were impeccable, beach was amazingand the staff was so friendly!! Thanks so much Juphell and his team at LATravel! Truly made our wedding planning and experience travelling with a large group so smoothly! Sheryl & Gerald Champagne #SHERALD

I unfortunately had a very unpleasant experience with LA Travel Group, specifically Juphell. It definitely surprises me how well rated the company is, but then there are no recent reviews. I'm not sure what happened over time but the service is pathetic, and that's being nice. My family and I were travelling for a wedding, and the bride and groom used this company to do so. When communicating with LA Travel Group numerous times, my husband and I were completely ignored. The company has a generic email reply indicating they are very busy and will get back within a certain time line but that was a joke. The bride had to call them to return my emails on 2 occasions. They did not know specific details of the hotel and I easily corrected them by googling it online, we were given the run around for the flights and almost missed booking them, and upon booking them my son had an incorrect birthday and my other had his name spelled wrong (I should mention they were corrected prior to the flight). Further to this, it was not that bad compared to other people in the wedding booking - the bride's sister had a child missing from her booking entirely. If there is any constructive criticism I can offer it would be to provide timely updates on the status of flights, hotels, etc. I understand you may be busy, but a blanketed email to the group of travellers for the wedding would ease a lot of anxiety, and would also mean we would not be inundating you email box with questions and concerns that probably relate to the same things. In the course of just under 1 full calendar year I believe 2 informative updates were provided - one in the beginning and another 6-8 weeks prior to departure. Additionally, the bride had to remind the company to send emails out about payment due dates. Unfortunately the bride did a lot more of the leg work than anyone should have to, and she was quite stressed by the experience. I thought the whole point of a travel agency was to ease that pain and do most of the organizing of the trip for you. I sincerely would not mind to hear back from the company if they wish to further discuss this matter.

I did not have a good experience with LA travel at all. I was working with Juphell, who was supposed to be organizing a wedding. We had to try MULTIPLE times just to get a hold of anyone to ask questions. We were not told when payments were due (the bride and groom eventually demanded an email be sent) and told multiple times we would hear back from them within a day or two and would never hear back. It got to the point where we were not even sure seats had been booked at all. When booking group flights we also were initially only booked 3/4 seats we requested. This was corrected after input from the bride. Furthermore, on the last leg of our flight, after two flights of having our toddler sit on her own seat, we were informed as we were to board the flight that Juphell had booked us a car seat seat on the plane and we could not board without one. We were obviously not informed of this and it caused much undue stress to the point where we were the last to board the plane and only did so after a very kind flight attendant pulled some strings to allow me on board with my toddler on my lap. My overall experience was less than desirable and I was very disappointed by their performance. It seemed to me the bride and groom of the wedding did all of the work while this travel agency sent maybe one or two emails reiterating what the bride and groom had already told us and taken care of. In my opinion they did not do their job and even caused additional stress.

We attended a destination wedding where the bride and groom had employed L.A. Travel Group to make the hotel and travel arrangement for the group. 8 months of stress building non communication right up to the last minute where mistakes were made, corrections required and just plain chaos. Thank you L.A. Travel Group for never returning one single email or phone call and making the lead up to the trip as stressful as you can. Keep up the good work losing customers one group at a time. Others have complained about the same trip... the excuse was Covid screwing things up and unknowns... how did covid stop you from emailing? Or returning a phone call? Or getting names correct on flight and room bookings? The Covid excuse is old... take responsibility.

We’ve had multiple exceptional experiences with LATravel over the years, from our wedding in Mexico to family vacations in various warm destinations. Chris and Juphell are well versed in resort accommodations and finding the absolute best value choices to meet and exceed our needs. Our most recent travel in Feb 2022 was everything we hoped and needed - resort was close to Cancun with great food, rooms, beach - it checked all our boxes including price. We were also provided full insurance at a reasonable cost just in case covid issues occurred, which they did not. I can’t say enough great things about the two gents running things, and look forward to planning my 10 year anniversary in 2023 with their services.

My sister & I recently travelled to Central Europe on an Avalon Waterways tour, which included 3 nights at hotels in Budapest & Prague. We found the follow-up by Juphell & Chris, at LATravel Group in Winnipeg, to be very good. If they didn't have an answer to one of our questions, they were mostly able to locate it for us. I also found it helpful to conduct my own research about the places we were visiting, as an adjunct to their information. I took 2 travel books with me on the trip, to which I was able to refer. Overall, I would definitely recommend the LATravel Group & plan to use them again in the future. Susan M. - Richmond Hill, Ontario, Canada

Chris and Juphell were incredible to work with! Planning a destination wedding during a pandemic was definitely challenging, but we made it happen with the help of LA Travel. We had 115 guests come out to Mexico for a one week wedding vacation last month and it all worked out without any major hiccups!! My wife and I are extremely pleased at the quality of service we received from Chris and Juphell over the last two years planning our destination wedding. They are professional, knowledgeable, easy to work with, and can make things happen under time constraints! I would definitely recommend any group to book with LA Travel. 10/10 would use again!

We have organized many vacations through Chris. From smaller trips with just my wife and I to multi family vacations. Him and his staff always point us and our friends in the right direction from accommodations, flights and selecting the right amount of insurance. Great knowledge, finding reasonable prices and his honesty is huge for us booking the right vacation for our family. We will be contacting Chris soon to start planning our next vacation!

As a Sales Manager I can't quite comprehend how their business model works, and they achieve success. Absolutely 0 communication from their sales team. Despite the fact I'm the one paying an asinine price for a week in Mexico, the customers are the ones who need to request an appointment to get a response out of them. Seeing some of these reviews I really hope things go to plan for the couple who I'm going for. What an absolute joke of a company.

Our travel agents Juphell and Chris were super helpful! I've never worked with travel agents before but this process was easy and they always responded right away to all of my questions! Would definitely use them again for future travel plans, especially group trips. They made everything cheaper and stress-free!

Nothing but good stuff to say about LATravel. Had the privelege of travelling through LATravel twice now and would definitely book with them in the future. Juphel from LATravel is very well organized and gives great advice (resorts, excursions, etc). I would definitely recommend him to book any future trips.

I've used LA Travel to book trips to Nairobi, Amsterdam, San Francisco and others and each time I was impressed with not only the ease of booking but how quick and courteous they were. On top of that they have sponsored my fundraiser, Deadlifts for Dreams, for the past 5 years.

DO NOT GO HERE FOR ANYTHING!!! If I could give zero stars, I would. We refereed to Juphell and explained that we were on a time crunch to plan our wedding after my mom was diagnosed with lung cancer and given limited time to live. It's been

Excellent, flawless and personal service. This company has handled a group tour for me 9 years in a row. I would never trust anyone else with my delicate ladies!! This company is not just all about business, they feel the passion of others

We went with LATravel to book our honeymoon and Juphell did a great job in listening to what we wanted out of our vacation, and providing a good amount of options that suited us and our budget. He was informative and let us make our own

Thank you so much Juphell for planning our destination wedding. We did not give you much time but you were able to help us find the perfect resort and make this special occasion an unforgettable memory for our entire group. …

Chris and his team at LATravel Group are amazing! Straightforward and absolutely helpful. What helps the most is he's well connected to the hospitality groups abroad. I'd highly recommend consulting with Chris @ LATravel Group.

Chris and Juphell were really helpful. I was trying to make a group trip happen by myself and was having a lot of trouble. One call to LATravel and the rest was done for me. Amazing service with even better people.

Took great comfort in Juphell organizing the trip for our group of friends that live in different cities. Very professional and always kept us updated of the best deals that were available to us. Thanks!

I had the pleasure working with Juphell months ago. I wanted to attend a stag my good friend Michael was having in Mexico however I