My mom needed go back to Germany after visiting us. But suddenly she missed her flight, so she needed another one right away. It was already to late to buy something at airport. We just drove out of airport and I put closest travel agencies on my GPS. Sarbit Travel showed up but it was 15 min away it also was 15 min until agencies closing time. I explained my situation to the lady on the phone named Rebecca. She said she will wait for us and after we came she just found the best and cheapest ticket with Air Canada. She also was willing to check us in online. So Rebecca made our day and my mom's way back. Thank you very much!

Rupinder from the autopac agent side is phenomenal! She went over and beyond I think what another agent would do, she understood the situation/scenario and went out of her way and time to correct and complete the process to get me going with ny vehicle. I have been going to this place for the past few years, yes there is a bit of a wait and let me tell you these agents that work here understand the needs of the people they deal with whether home or autopac insurance. The next time you need any type of insurance for home or vehicle see these professional ladies at Sarbit. Thanks again Rupinder and Lucena!

We booked a trip with "Jam" at Sarbit prior to Covid-19. Due to Covid-19 WestJet AUTOMATICALLY cancelled our trip as the requirements wouldn't allow us to go on the trip anymore. We requested a refund as soon as we found out and Jam refused to help us get WestJet to issue the refund because "we didn't cancel our trip within a 45 day period which is WestJet policy". Well we never cancelled the trip at all. THEY DID. Now they won't offer us a refund. This absolutely ridiculous I will never use Sarbit ever again in my life this is the worst experience I've ever had with any travel agency.

During the covid 19 crisis, we were not notified by Sarbit travel regarding several flight changes coming back from Manila. Sarbit had our email address but they did not email anything about my flights being rescheduled/changed. Had to rely on my family in Canada to keep us posted on any cancellations and flight changes. Not once did they communicate. They’re excuse was they didn’t have my email, weird because they did send my itinerary through email. Anyway, disappointed at the service and lack of communication.

I am utterly disappointed with the service that we received from Sarbit Travel Agency. We booked round trip plane tickets with travel agent Marilyn and our credit card was charged twice. We were told that it wasn’t their fault and that it’s our responsibility to call our bank. There was no explanation given to us about what happened and it’s been over a month and a half and we’re still disputing the charge with our bank. Lot’s of time wasted calling both travel agency and the bank.

There was a staff there named Leanne at Sarbit. I called to book a flight for my family vacation. After asking for all my information she told me she will just call me back because she wants to check the prices first but never heard back from her. After waiting, I tried to follow up and prices already went up to $400, so I am really annoyed and dissapointed! I shouldn't have waited for her and never trusted her and just booked somewhere else.

Never again!! We booked a flight last January 2023 with the short notice 1 week before our flight schedule they advice that we will change our flight schedule and will covering the additional cost of our domestic flight or refund the ticket without any choice. Initiate my own investigation and found out that they booked us on a different airport. Ended up filing a complaint at consumer protection office.

We had a trip to Holy Land booked prior to covid. The tour was delayed. Then no...zero...communication or responses for over 2 years. No updates, no options offered but deposit kept. When a refund was requested, we were told we have a travel credit! I DO NOT ever want to travel with Sarbit. Very poor communication and no service. Beware!

Worst customer service ever!!! They don't care about their customer specially if it's senior citizen. As long as they got your money, the customer service is the worst you'll ever experience!! Save your time and money, DO NOT transact with them! So many complaints heard from others and unfortunately, we also experienced it!!

I have my home insurance and autopac with them since we immigrated here. People there are so helpful and will find ways to find you the best deals possible. Kuddos to Cecille specially for transferring our home insurance to a cheaper alternative even we are not asking for it. 3 thumbs up to you guys..

Thanks Rebecca for your excellent company looking after us at the European tour.. you had make sure that we were all on time and nobody left behind looking forward for the Spain cruise in October. …

Marlene and staffs are very kind and patience to customer ...I am so proud to recommend them to my friends ,family,and co worker...Abundant thnx to sarbit agency especially to Marlene

Wouldn't trust my travel booking to anyone else. Loida, you are amazing! She responds very promptly to requests and has helped to book my parents' travel air ticket. Thank you.

Great experience with Marissa!! Went above and beyond for us after getting a vehicle from Match Auto Market! Such a smooth process! Very friendly and knowledgeable!

Answered the phone quickly and the woman I spoke with was quick in getting me the answers I wanted about the covid travelling restrictions to the USA from Canada.

The ladies on the insurance side are awesome! They're so nice and helpful! I've never used the travel side so I have nothing to say about that.

Thanks Loida Arevalo for good customer service .. will defenitely book again for my next vacation …

Staff are very helpful and accomodating. Helpful throughout the process of processing my autopac insurance.

Very friendly environment. And pet friendly too. I've been doing business with them for 2 decades now.

Staff are really accomodating. They are willing to go out of their ways just to cater your needs

Super friendly, knowledgeable and awesome staff. Ask for Beqs for best service possible.

I would recommend this business to everyone ... nice ..friendly.. helpful staf ....

Very bad experience. Staff don't get customers seriously just come for time to pass

Their travel agent Marilyn has the best customer service I have experienced!

Guided me through the MPI process.Very efficient and courteous staff.

Sarbit Travel ""the only one cheap and best travel in winnipeg"'.

Staff here are helpful and friendly. Especially Cecille!

Fast, friendly service and welcoming environment …

The staff are nice and following all covid protocols

Lovely staff especially Carrisa she was very helpful

Nice place to eat and air ticket to purchase ty

such a good autopac and v cooperative staff

They abide by the rules which is good...

Good customer Services.highly recommend

Better the weston travel by a longshot!

Reliable, friendly and accommodating.

Employees are helpful and friendly

Staff is very engaging ang helpful

Good people, they get things done.

Very expensive as insurrance

Always cheerful and helpful.

Very helpful. Good service.

Quick and easy to deal with

Staff are always friendly.

They are very friendly.

Number 1 autopac outlet

Nice place nice staff

Very friendly staff

Very polite people

Very helpful staff

Very nice people.

Excellent staff

FAST, FRIENDLY

Good services

Good staff

…

awful

Good

Good

Ok