I drive past Howard's everyday to and from work. I believe in supporting black owned business, that is the only reason that I came to Howard's. I came in 3 separate occasions to look at a bunk bed that my company was donating. As any consumer would I tried to haggle the price to no avail. Eventually I purchased the bunk beds and mattresses on a Thursday afternoon. I was told by the sales associate that the beds would be in Friday. Saturday morning I came into the store to pick up the bed and I was informed that it had not arrived yet. Never did the sales associate call or email me to let me know that it had not arrived. He said that it would be in the store in a couple of hours. Since I had come with someone with a truck I was a put out to not be able to get my merchandise. I asked the sales associate could they have it delivered because I would not have access to the truck in the 2 additional hours that it was going to take the bed to arrive. The associate said that an outside company delivered and that they couldn't wave the cost. So I asked him to pay the expense of the delivery because they inconvenienced me. He said I could call the manager which was his father. I asked the same question and he was not willing to cover the expense of delivery. He apologized that his son gave the wrong information and didn't bother to contact me to let me know that my merchandise wasn't there right before hanging up in my face. I will NEVER support this business again. Piss poor customer service and conflict resolution at best.

I came to the store with the intentions to support a black owned business. I purchased 3 mattresses. Due to heavy rain one of the mattresses I purchased had gotten wet. I didn’t realize it until I got them home and there was a musty smell to it. I returned to the store letting them know my situation and with no hesitation they were willing to resolve the issue. I got another mattress and I’m one happy customer. Thanks for the AWESOME customer service. I will continue to patronage with them.

My husband purchased a really nice living room set from there. They even do custom made lamps!!! The customer service is top notch and the prices are very reasonable. Whenever I need to buy furniture I go to them. A black family owned business...cant beat it.

I will not recommended buying anything like use furniture only had my queen bed for 6 months and only been in my apartment for 9 months the use queen bed that they gave me had bed bugs in the box spring please do not buy anything from these black mens

The Owner"s son helped me wonderfully. I am a returning customer who has plans to return again for another purchase real shortly in June. Lil Howard thank you so much for all your wonderful customer service.

Family owned and run business. Like most low cost furniture stores, there is furniture out front. They have a vast selection and if you don't see it in the showroom they will order it. Very nice people.

I bought a living room set plus end tables and coffee stayed on Elsie Faye Heggins in front of thrift store charge me 50 bucks to move my stuff really up the street i spent over a 1000 already

The owner has no customer service skills and was somewhat rude. I took my money elsewhere and was very happy. I guess he's too rich to make money. Customer service skiing are important.

If. The movers can't get fit the stuff through your door they won't give you no money back no compensationt

Good quality furniture at an affordable price I will definitely purchase more from this store!!!

Mr. Howard is one of a kind furniture store. Quality furniture at a low price. Music to my ears

Very nice furniture and appliances at very affordable prices, very professional and courteous.

very professional and helpful NICE furniture

Absolutely love them and very affordable

Really good furniture....Great prices

Nice living room suits and bed room

Nice people and reasonable prices

Service is super awesome!!!!

Good prices God fearing

Family owned by fam!

very helpful staff

good service

Reasonable

Good