If there was a option of -5 stars i would be more that happy. Today me and my sisters went to their retail location in Brisbane city. There was this lady Gabby who was very very very rude. The worst customer service I have ever received. Not ever going to recommend anyone to goldmark. Goldmark please change your employees.

Worst customer service ever. Their is this staff named Gabby who does not know the actual meaning of customer service. Gold mark if you really want to earn enough money and gain profit you should definitely teach your staff (GABBY) to behave well with the walk in customers.

poor customer service. The lady at the counter was not even intrested to show things. Not even smiling or any nice gesture from their side. I came out buying nothing just because of the bad service though I liked the collections in the store.

Bought a “gold” bracelet 4 months ago for $224 and now has surprisingly lost its colour and has got black marks all over the chain. Very dissatisfied and disappointed that you pay a price like that in order to get a gold accessory that ends

poor customer service. I was looking for anklets and your staff was showing it to me behind the glass for the second time. believe me, I am not going to steel 10$ anklet. I went to Swarovski on the same day and the staff there even asked my

Bad customer service!!! This guy with glasses (I didn’t get his name) is very rude and has zero knowledge on how to treat a customer. After couple of encounters with him I have decided that I am never going back to this store. I personally

They are not good salesperson. I was looking for the rings and he show me the one I wanted to get but it was too big for me. after I mentioned it, he straight to back the show case. I thought he will give me suggestions of change the size

This shop had shiny things which i did not need. I was more in the mood for a light refreshment so i went 2 doors up and bought a cold cylinder that was full of bubbles water and sweeter than a lolly pop. A smiled hard while i drank the

This wonderful lady named nikki helped me with advice for valentines day gifts and showed me the options I can give my valentine on the day of my date and I'm very happy with her customer service provided :) thank u :)

I bought a necklace for my partner and the service was just perfect and quick.. the guy was very helpful to find what suits my choice.. thanks Goldmark and thanks Jail. Good job guys. Mutaz

Absolutely would recommend 100% brilliant staff was served by Bridget the 9 carat gold chain that I purchased was top tier quality. …

Bought a gorgeous bracelet on my birthday last Wednesday and the girl was so patient with me being indecisive... And great prices btw!

Been in twice to try on watches, left both times after waiting and receiving no service. Will not be returning.

Excellent service, really friendly and helpful staff, and lots of gorgeous pieces to chose from!

I was there and the people there was so friendly with me. I love it the service there.

Half-priced sales after Christmas Day yielded great bargains for lovely gifts!

Very friendly staff, great deals and a wide variety of options available

Huge range of products, affordable prices and great customer service

Some nice Pearl's..I liked the black ones

Great deals on gold and diamond jewelry

Good value for money, friendly staff.

Great range of products and prices.

Bad customer service

Great place to shop

Great experience

Very helpful