Freeway Insurance

381 reviews

5334 Ross Ave Ste 500, Dallas, TX 75206

locations.freeway.com

+12143017026

About

Freeway Insurance is a Auto insurance agency located at 5334 Ross Ave Ste 500, Dallas, TX 75206. It has received 381 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday9AM-7PM
ThursdayClosed
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 5334 Ross Ave Ste 500, Dallas, TX 75206

  • Freeway Insurance has 4.9 stars from 381 reviews

  • Auto insurance agency

  • "Yes I wanted to share my experience with a Joanna he's a very wonderful experience agent very helpful very thoughtful and you got to keep her around and she's a really good person and I'm going to even tell some of my friends about your insurance company because of her so thank you and I'll thank Joanna for her a beautiful service"

    "What can I say Angelina provided me with top notch service, she made me feel welcome and appreciated, what makes it more amazing is she did all that over the phone"

    "i found Joanna to be an awesome person that went the extra mile to help me, I been to several businesses and here with Joanna i found what I was looking for, now my two cars are insured, thank you Joanna for being an awesome person"

    "I have to say this is the best insurance company hands down"

    "Just wanted to let you know that Victoria Delgado is Awesome!!! She helped me with all my Insurance needs and very quickly also!! She is so pleasant to talk to and has all the right answers for all of our questions!! Thank you for having such a wonderful person working"

Reviews

  • horace brown

Yes I wanted to share my experience with a Joanna he's a very wonderful experience agent very helpful very thoughtful and you got to keep her around and she's a really good person and I'm going to even tell some of my friends about your insurance company because of her so thank you and I'll thank Joanna for her a beautiful service

  • Armando Suarez

What can I say Angelina provided me with top notch service, she made me feel welcome and appreciated, what makes it more amazing is she did all that over the phone. I would highly recommend this to anyone in need of insurance. I received a very affordable rate! Thank Angelina for your amazing service. Forever a loyal customer!

  • Rosie Rose

i found Joanna to be an awesome person that went the extra mile to help me, I been to several businesses and here with Joanna i found what I was looking for, now my two cars are insured, thank you Joanna for being an awesome person. I strongly recommend her, come and see her and she will go the extra mile for you too

  • Timothy Bowens

I have to say this is the best insurance company hands down. Very warming and friendly environment. The staff is amazing. Went in to try and get the best coverage and without the help of Victoria I wouldn't have done it. Thanks so much for your time and effort you put in to find the right policy that fits my budget.

  • Alex Gonzalez

Just wanted to let you know that Victoria Delgado is Awesome!!! She helped me with all my Insurance needs and very quickly also!! She is so pleasant to talk to and has all the right answers for all of our questions!! Thank you for having such a wonderful person working

  • Erica Johnson

Ricardo was super helpful. Him and his supervisor made sure I walked out with the best quote and was very satisfied. This type of customer service is very much appreciated. I will be a loyal customer for several more years. Thanks guys …

  • diana contreras

I would call actual insurance companies instead of dealing with these brokers. If you look at all the good reviews they’re all made at the point of sell. They only answer the phone and are polite to get the sell. After they don’t care what

  • Gerson Alexis Gutiérrez Granados

Horrible service I signed up for autopay and yet they never take the money out of my account in time so they keep charging me a late fee and I have to keep calling every month about this and it never gets fixed. When I first signed up they

  • Creeana Daniel

Victoria D. did an amazing job while going the extra mile to locate a policy that best fit my needs and budget. I walked out of there insured and at peace that my vehicle is fully insured. I will definitely recommend her and this location.

  • Angie Leon

I just want to take the time to thank Victoria Delgado. She did an amazing job helping me find the best quotes possible. She went above and beyond with her customer service and friendly attitude. Despite the time it, took she was always

  • The Divine Consultants

The entire office was very helpful and enlightened my experience when obtaining auto insurance. Victoria Delgado was the ideal representative for this location on Ross Avenue in Dallas. I will be back and refer my family and friends.

  • Aurora Gomez

Victoria Ortiz was our agent and she made sure we were very well taken care of. Since they moment we walked in to the moment we walked out she was very helpful, nice, and professional. The other girls were very nice too.

  • shanae rios

I went into the office on Ross avenue and I was greeted with a smile from Jolinda she answered all my questions and she was able to give me the insurance that fit my needs. I highly recommend this office.

  • Elizabeth Campos

Ricardo provide me awesome customer service!!! Was very helpful and patience, was able to explain my coverages and found me a good rate! Definitely recommend, especially if it’s with him. Thank you!

  • Kerryonne Bowens

Victoria Delgado became my best friend on my visit. Very cool and gave me some great quotes, the staff is very good so please visit for a fun experience if you look for insurance

  • Abel Martinez

Very happy with Jolinda providing me with such helpfulness and great professionalism! I would recommend anyone and know they would be well taken care of! Thank You So Much!

  • Victoria Oguama

I meet Victoria D today and she was wonderful to me.i got my policy which l needed and I am very grateful to her for all her help. She is indeed an asset to the company.

  • Juan g Rosas

I am pleased to write this review because i received great customer service from both Jolinda and Marissa they were very helpful and found the best policy for me

  • Landon Bridge

I highly recommend freeway insurance on Ross ave, I went in and Jolinda quoted me at a great price, I’m definitely bringing my family here to get quoted by her.

  • Jess Bell

Freeway Insurance agent Victoria is awesome sauce. She will find you the best deals for insurance. Go go ahead and visit Victoria what are you waiting for.

  • Filipina Page

Shamyra Potts was awesome and through. She was professional and gave attention to what was asked of her. Thank you for getting me coverage - fast and easy.

  • Debra Silva

I highly recommend freeway insurance. I called in to get a quote and jolinda helped with giving me the best price. She was very helpful and understanding.

  • P San

Great customer service at this location, especially from agent Edgar Benavente. He is great, very professional about explaining the insurance quotes.

  • MM Tate

Stellar customer service provided by Yesica. She’s very knowledgeable, pleasant, and patient. I highly recommend getting your insurance quotes here!

  • Jose Cardona

Victoria was really quick, informative and extremely helpful , her manager Yesica was also really attended . I recommend Them definitely 5 stars .

  • Kevin Harris

I had a really good experience with Freeway insurance. Ms. Yesica Gomez was very helpful and help me to get my issue resolved. Thanks Freeway.

  • Antionette Steverson

Selene was awesome! Great customer service she took great care of us we were in, out, insured and ready for the road!! Thank you so much!!!

  • Jizzy Smith

I went into freeway on Ross to get insurance and I was greeted by Jolinda and I was quoted a great price, I do recommend her and freeway!!!

  • Marissa Rosas

This office allways has very good customer service , agents are welcoming and helpful. Very clean as well & at a good location .

  • Ivett Brown

Yesica and Samuel gave me the best costumer services , they took there time to find me the best quote. I truly recommended .

  • R Y

Yesi Gomez took excellent care of me. She was fast. She added a 2nd vehicle for me a got me the best deal for 2 drivers.

  • Alejandra Ruiz

Jolinda was great, good customer service I’ve been coming here for years she’s the new store manager and I loved her!

  • Frank Miranda

This place is a joke base policy is 64 dollars they over charge you to make commission. District manager is a clown.

  • Samuel Mendoza

Selene was amazing! Fast, efficient, and accurate! I will only be doing business with Freeway Insurance From Now On!

  • Amelia Moreno

Victoria Delgado was an amazing agent. Very sweet and super helpful on getting me the lowest rates. Thank you! :)

  • Itzia sotelo

Jolindas was the best ! <3 She was able to get us the best deal for our car insurance and was very kind ! 10/10

  • Enrique Martinez

Selene was very helpful with getting me my insurance policy. I recommend her if you need insurance!!!

  • bee

Victoria Delgado was extremely helpful in helping me with a problem I had much trouble with.

  • Flavia Santamaria

Victoria was very kind and helpful!! Super nice!! Help me get my first insurance!! Thanks!!

  • KBL Baah

Jolinda, Victoria and Marissa just made my day with the best quote for auto insurance ever!

  • Zaaudi Flores

Good job Juanita Mendoza, you took your time finding me a better deal for my insurance.

  • Ulysses Garcia

Jolinda was very helpful and made sure I got the best coverage at an affordable price

  • Natalia Martinez

Jolinda was Very helpful and with positive attitude thank you very much for the help

  • Nia Forte

Selene took really good care of me and got the best rate I’ve heard in years.

  • Anna Tobar

Great customer service . Yesica Gómez was very nice patient and helpful ❤️

  • Luxury Boutique

Victoria is very helpful and friendly had a great personality! Thanks

  • Susana Gomez

Victoria Delgado gave us an excellent service!! 100% satisfied

  • Jocelyn Suarez

Bro you need to stop at freeway on Ross Jolinda rocks!!!

  • TREEHUGGER_T THT

Very professional, nice, fast and amazing service

  • Tee Lewis

Jolinda is the best great customer service

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