Until I moved to the Inner Sunset all my experiences with auto shops were nasty.....greasy guys who I'm sure have experience with arson...dirty shops with feral cats & dogs...and an air of macho felon that gave weight to any conversation. Seriously, every time I took a car to a mechanic for a splinter I would hear 'sorry dude....bad news....need a new blah, blah, blah...' or 'you really ought to replace blah, blah, blah...' or the classic 'Did you know that...blah, blah, blah...' Surrounded by exhaust fumes and cigarette exhales all I could hear was 'If you don't spend the money and fix this very unnecessary repair you will find yourself careening off a highway killing yourself and everyone you love in the car!' So in the end I would get ripped off, pay a high price for service that was not needed and would suspect as I was handing over my credit card that I was indeed getting screwed with no dinner, flowers or promises. This does not happen at Emerald. If you want one thing from your mechanic besides his bank account it's honesty. You get it. I've got two cars and each of them has had issues but Emerald does what you expect: they fix what is wrong with your car...they actually tell you what is wrong and they fix it.....and quickly. No BS, no sales pitch and you won't be thinking: 'I just got had.' Gary is the best - fast, speaks English - not car-jibberish and is.....honest. This review is one of those things when one doesn't want to spread the word about a good thing and create customer competition. But I think integrity needs to be lauded. Emerald is awesome

Emerald Auto Repair is located in the Inner Sunset and conveniently located to where I live. Shortly after moving to the city two and a half years ago, I began going to Emerald and had always received fair, honest and timely work done to my vehicle. That is why I've chosen to give 3 stars. However, I stopped going about six to eight months ago due to the customer service. The owner Gary is hard to communicate with and gives little input or feedback regarding the services... he is often short with you and irritable as he is short staffed and backed up with work and it shows in his demeanor towards the customer. Often times I've even waited unattended in the shop lobby for as many as 15-20 minutes before being greeted or helped. As a business owner myself, I believe customer service and satisfaction is the number one priority. Feeling little appreciation for my business here, I've decided to go to Daly City Auto Repair where I've been more than satisfied and have been happy to be a repeat customer. If your looking to take your car in to Emerald, come for the vehicle service, not the customer service.

Great, talented and honest mechanic, thank you Garry. My car engine started humming and the sound got worse when I steered the wheel, and I knew it was minor or at least any talented mechanic can listen and figure out the issue and possibly bring it in for a repair. I went to 5 top shops between Hays valley area and sunset area, they all wanted to schedule diagnostic for $150. Garry was the only one who from the minute I parked at his garage, he said, steer your wheel, open the hood, let’s add oil and see, and boom problem solved complementary (at no cost), in 5 minutes. Definitely Garry will be my long lasting Mechanic from now on. And luckily, I live only a few blocks away. That is customer care at its finest. Thank you Garry!

Had a flat tire and a tough time finding a place willing to take an appointment on short notice and at a reasonable price - just for a tire plug. After calling literally a dozen shops in the city, none were more accommodating, easy to deal with, and had fairer prices than here. Gary is a knowledgeable and honest technician/business owner. He took a look at my car right away, even with having a dozen or so other cars in the docket to service, since it was a quick job and I was late for work. Ended up that I need a whole new tire, and he didn't charge me but gave me some helpful advice. Would highly recommend Gary & his business for anyone looking for good car work at a fair price in SF.

I have great things to say about the service i received at emerald auto. I called on Tuesday morning and got their voicemail they called me back later that day and had me an appointment for 8am the next morning. My brakes were starting to grind on the rotors and were in a bad way so I needed the first slot that they had. I talked with the service writer Gary who was great. He didn't try to upsell me like so many other service writers do. I dropped my truck off at 8 and they had it ready by 2pm. They changed out the front rotors and brakes and all for a great price. I think I've found my new Go-to garage. I highly recommend this place.

My car sprung a coolant leak on New Years Eve morning. Really bad timing as we planned on driving the car to the mountains the following Tuesday. I called several auto repair shops and only got voicemails. Until I got a call back from Emerald's owner Gary about 10 minutes later. He said bring it in and they'd take a look. Gary and his staff not only diagnosed the broken part, but had it delivered and fixed by 3 pm the same day. And, the cost for this exceptional service was very reasonable. I am impressed, grateful, and very happy to have found this establishment. I will return and I urge anyone to give them a try.

I moved here in Spring of 1972, and began using the Gavney family's Emerald Arco, as it was called, then...... Garry's dad was the operator, and Garry and his brother were little kids, hanging around... Time passes. My family of 4 has 4 cars and a pick up truck.. Garry services them all, impeccably. No one that I have ever used comes close, in skill. He is scrupulously honest.... How many businesses are in the same family and location for about 50 years, and going strong...? Only Emerald Auto, far as I know. He could be elected Mayor of the Inner Sunset, if there was such an office.

Gary is amazing! You almost don't want people to find out about it, but its also really difficult to find an amazing mechanic that you trust with your car. He has the best Auto Shop I've ever been to, and the most fair prices. He never suggests doing anything unless its necessary and his costs are MUCH cheaper than any dealership. He's usually really busy and is shuffling cars ( imagine owning an auto shop with no parking in SF) but he's always listening and keeping all his cars taken care of at all times. I'm so lucky I found this place ( and its 3 blocks from my house)

Can't recommend the work of Gary enough! He's very open and honest about your car needs and always hits deadlines. I've had numerous things taken care of here over the years - most recently brakes, tire rotation, and and oil change. Gary often throws in some free items - like fixing nail punctures in tires. They get busy - so call ahead to get an appointment. I haven't had to wait more than a couple days - well worth the wait. Can't put a price on an honest and reliable repair shop!

Gary is great. Always got my F-150 oil changed here. One time, I parked my truck on a downhill and the tank was a lot lower than I thought it was. The gas wouldn't pump to the engine when I tried to start it. Gary loaned me a gas can and a funnel so I could get to the gas station and refill my truck. A hectic morning, but Gary helped me get my truck started. I'm moving to Oakland now and I will miss having Gary as a reliable neighborhood mechanic.

Gary is the best ! Bar none. My older Honda had a problem w/ overheating - I feared the worst and put off repairing for fear of what I thought was wrong. Finally had to take in. Next day when I picked it up, he explained he did some "adjustments" and it wasn't overheating anymore !!! Blew me away. didn't cost a 10th of what I thought it might! Honest, Explains, and very Knowledgeable ! Doesn't get better!

The best place to go to get you're car serviced. I took my car to get rotors and break pads installed all around and even though they already had a few cars they were working on they were able to finish my car in 1 hour and they charged me $180 for installation while other places were charging 4x times the amount. If you want fast and affordable service I strongly recommend this place.

Garry is a man of few words, which can be frustrating if you want to know more about what went wrong or needs repair... but these guys are the most honest mechanics out there in SF that have quoted us less work and a lower price than any other garage we've gotten estimates from. If it ain't broke, don't pay someone to replace it. The perfect garage for a car in it's later years.

Gary and his team give fair service and can fix almost any car problem at a reasonable cost. I went there about one year ago when the transmission on my car had died. I thought I was going to have to get a new car or pay a big bill but Gary actually found a used replacement transmission that extended the life of the car for another year.

Had great experiences here. I have been taking my car here for a few years now. When my mom drove accross the country last year with a visit planned in SF en route, a check engine light came on a couple hours out of sf. We were able to get her car in, get it back up and running safely for her return trip.

I’m not one to post reviews, but I have to for Emerald. This garage was recommended to me by a friend who is a SF Local. I went to Gary when I got my catalytic converter stolen. Twice. He’s straight forward, honest and doesn’t gouge you. He doesn’t try and sell you on other services or smooth talk you.

No BS here. I have been bringing my cars here for a decade and they have never done me wrong. These guys fix cars well and don't rip you off, but if you're the kind of person that needs to be coddled with corporate style, saccharine sweetness, go elsewhere. this is a small business and they are busy.

Left my car at the shop over night because my brakes were out and couldn’t drive it. Came back the next morning to the guy trying to tow my car! I told him my situation and he told me to leave. What I thought it was a heaven send turned into a nightmare of an experience. I went right down the street.

Been going to Gary for many years. No bs mechanic. Will never tell you that you need to fix something that's not broken. Brought my mother-in-law's car not to long ago. She was quoted over $1k by some one else, Gary replaced a hose for about $100 and the car is still running strong.

I stopped today because I got a check engine light on while I was on my way to work. They checked my car within minutes and they were able to figure out the issue. I really appreciate their help, especially when something unexpected like what I experienced today happens.

Through no fault of my own I’ve had to visit emerald auto three times in the pay month. Each time they are direct, courteous, budget friendly and super fast. They’re my go to store for AC problems, tire issues and beyond. Many thanks to Gary and the team. You rock!

Gary is great and they always have a quick turnaround time. You have to make an appointment in advance but they usually complete a small repair within the same day. Very affordable service and easily accessible for public transportation using the N Judah.

Not having to worry about an auto mechanic’s business ethics is priceless. I’ve been using Emerald Auto since the 80’s as Garry runs an honest business. Over the years he’s repaired and maintained my cars without once up selling and taking advantage.

Great auto shop. Needed a mirror replaced called 4 different shops all said 150-250 and 1-2 hours. I decided to check out this shop down the street and they got it done in 30 minutes for 40 bucks. Super easy and well done!

So glad I was recommended to this place. They got me on the list within a day and fixed my car in a couple of hours. I even got a discount for paying my cash. Definitely my new go-to place for car maintenance and repair!

The service ara really bad he changed my break pads and it was a different size now I have to pay to fix my car really bad i when back and he told me it’s normal but I when to other place and they explain me the problem

They immediately accommodated me when I had a nail in my tire. They never had to touch my keys/ interior of my car and checked the other 3 tires’ air pressure before letting me go. I will definitely use them again!

Gary is probably the best mechanic in the city, honest, reasonably priced, and good at explaining what's going on with your car. Would definitely recommend even if he's not the closest mechanic to where you live.

Absolutely trustworthy. Fair prices for both quick and simple services as well as more involved repairs. Garry’s family’s been here for generations and it’s simply the only shop into which I’ll take my two cars.

Top of tops! Everytime Garry and his team works weell. Very honestly, cheapest service. And for sure they have a lot of work. (Good sign)! Please go to visit Garry if you want a good service with good prices!

I would not take my cars to any other mechanic in the city. In fact I drive across town to have access to Gary’s services. He not only does great work but he’s above board honest and very reasonable prices.

Really nice to work with, seemed very straightforward, honest, and well-priced. Open with recommendations for services they did not perform, and were fast and thorough. Would definitely return next time.

This place has the best rates! Not only that but they are super quick and very professional. The owner is an honest, hardworking person and I am proud to give them my business. You can trust these guys!

Gary was very pleasant and professional. Figured out my problem and repaired it in a reasonable time. The work was done right and at a good price. I will definitely use Emerald Auto in the feature.

This is a great shop with timely and expert knowledge displayed on all my repairs. I would highly recommend them. Only wish i would have used them instead of "those other guys" on years gone by.

Brake replacement is quick and price reasonable at this place. However front brake replaced here last just 10k miles while my original brake lasted 85k. Very cheap brake part being used

Gary and his crew are fair honest and do great work. They have been taking care of my cars for 20 years — going to dealers versus Emrald is like burning money

gary is amazing. honest. cheap. legit. everything you want in your local mechanic. so far, he's worked on my audi, pt cruiser and my next oldie project car.

Owner Gary, is a cool local dude, who doesn’t rip me off. Honest and well known in this old neighborhood. Damn good job on my Ford Van, Engine Block.

Affordable, trustworthy repairs. No BS, does the job right, doesn't try and rip you off. Friendly service. Highly recommend.

They are fast and efficient and don’t overcharge. They saved me from a big expensive repair with a safe workaround.

First time there. Gary and Eugene right on time and most courteous to me. Will definitely go there again.

Gary and his team do awesome work! I'll definitely return if/when I need to service our vehicles.

Gary is the most honest straight forward mechanic I've ever dealt with. I will only go to him

$700 in the hole after multiple failed attempts at fixing a check engine light. Not happy.

Got me in quick so I wasn't without my car, good communication and fair prices.

Gary is awesome. Quick appointments, fair prices, fast turn around. Great shop!

Amazing and kind people Thank you so much for saving my little car …

Gary is my go to mechanic because of his honesty and fair prices.

Reliable, affordable, and honest. Great auto shop.