It started with the attitude I got when I said that I only wanted the Express Wash... mind you, this still cost $31. The only reason this place gets a star is because they serve quite good coffee. My concern started when they wash the car top to bottom, only to go top again with the same sponge. Then they parked my car in front of the yard without letting me know it was ready. Only when I walked out to check and making quite some effort to get anyone's attention, one of the guys said it was ready. Only to find out that they left my $150,000 car unlocked with the key on the front seat. The car looked clean, only to find upon arrival to my home 2 minutes away that residual washing water had spread across the entire passenger side of the car. This means that they don't use spot free water and use blowers to get water out of the creases. I had to drive back to the local wash box and rinse the car and finish it off with spot free water. I also found that the rear of the car, especially around the nber plate area was still grimey with residual dust. Avoid if you love your car.

Concierge Kedron has no eye for detail and no care for customers. Attended 11.06.22, picked up after 40 minutes to find streaks on outside paint of vehicle, debree in car seat, cup holders filthy, marks and dust left upon dash, streaks on glass. Certainly not what I was expecting having paid $55 for the service, I had an appointment straight after this but noticed upon driving there, they'd also wet my vehicle keys and threw them upon the passenger leather seat leaving a water stain in my vehicle. Upon returning yesterday and having spoken to head office, no rectification was offered and the manager wanted to charge another $69 for me to upgrade my service, even after showing them the emails from head office that the service was to be rectified. The only reason I had booked in to have someone clean my vehicle is because I'm over 34 weeks pregnant and was having car seats fitted in the following week. There was certainly no customer care taken within the whole process, shop around before you take your vehicle here for a rush job, very dissapointing.

Do not pay this company until you see the quality of the clean they have provided. My car had a Super Wash at $108 including an extra $25 for a trim clean which did not occur. Their excuse for not doing the trim clean was they could not get the mud marks off. When I came home I sprayed a bit of armour all on a rag and lo and behold, the marks came straight off. They did not vacuum the entire car and when I pointed out all of the dirt that was still on the seats and in the door trim they just said that they had a new guy doing the vacuuming. There was no offer to re-vacuum. There was no offer to refund for not cleaning the trim. Do not pay upfront. Just don't go to this car cleaning company because they will not clean your car to the specifications they tell you they will. Total rip off as I had to reclean the car myself after picking it up. How on earth they made my windows inside even dirtier than they were before I dropped it off is perplexing. Will never go back here.

Took my son's Mitsubishi Outlander in for a wash whilst he is away so I could polish it. Car was not that bad, but I thought it would save me some time to get it done by someone else for a change. Friendly lady inside and a reasonable coffee were the only positives. Picked up the car and the interior vacuuming only did the obvious bits, and they forgot the back seat and rear floor entirely. The outside was cleanish below eye height, but the roof was just as dirty as before. Small insect droppings on most panels were still there even though they tend to wipe off with a sponge and soap. Took it home and washed it myself, easily removing the insect droppings and cleaning the roof. Staff are clearly not interested in doing the job - I don't think I have seen people walk so slowly. Should have saved myself $70+ and the time. My recommendation is avoid!!

I had my car washed paid $82 for wash and vacuum. When I got home I noticed some blotches on my door panels and trimming. Tried to call a few times no one answers the phone. Emailed the head office and advised that they are going to rectify the issue. I went back to show the people who washed the car and they told me it’s sun damaged and old. My car is only 4 years old. I took it to a reputable car detailer who was able to clean the car and get rid of the blemishes. He told me they must have used inferior cleaning products which cause the blotches to appear on my paint. The people were unprofessional and antagonistic and won’t accept their chemicals were causing my car paint to blotch. Do not use them your car is worth more than that.

I won’t be recommending this service to anyone Stealing is offence!!!! I have given this business, the benefit of the doubt 3 times now. The first was my cd case that holds 15 cd’s, I’m the only person in my car and noticed it missing after the vacuuming was completed. They denied seeing it ???The other 2 times was, I leave small change $1 & $2 coins in the door handle of the drivers side door and noticed money has gone missing. The first time was about $11 and the last time on the weekend was $15 missing. When you’re already paying $35 for a wash and vacuum, it’s a bit rude they steal from you as well. I won’t be going back, be careful if you have valuables in your car.

Absolute joke of a company first rocked up no one came to the car to find out what to do, went inside. No one insane came back out for him to be on his phone while I was asking a question, asked for full interior clean and wash exterior got told $79. They washed the door jams with genie so my floors were nice and wet. Car was "done" to my door jams were not touched with a wipe roof ends weren't touched. Carpets were still filthy. Door cards not touched and when I asked about them he said that's an extra $20. so not only did he not listen at the start just had excuses after excused in the end I will NEVER go back or recommend. Biggest waste of $80.

My partner and I paid $222 for a Full Detail at the Kedron Concierge Car Wash. On their website it details “interior and exterior detail with a hand polish and upholstery shampoo. Providing a showroom finish to your car”. Upon collection we noticed the interior and exterior of the back window, and behind the seats had not been wiped down or dried. We were told the tray would be cleaned out noticed still had gunk in the corners and no attention was paid. This would have been one of their last car wash services for the day and we therefore feel we got minimal for what was charged. If are thinking about going here for a full detail, think again.

Rude staff, seemed like he didnt want to deal with washing a 4WD. We pulled in at 10:45am another car pulled in after us, staff ignored us and approached the other car. My partner had to approach the staff member and ask for a quote and was told by the staff they don't do detailing my partner asked for a wash and again the staff wouldn't give a price for a wash. Another car pulled up and the staff member went right over and quoted them. We had been here previously and they'd done a poor job (scratched our new amarok) but my partner wanted to give them a second chance being local but we won't be back.

Booked in for 10:00. But was told when I got there that I’d have to wait until the drive-in cars parked ahead of me had been done. When I asked the attendant why I would have to wait if I’d already reserved a time slot he said the boss had forbidden them from prioritising bookings over drive-ins. I asked why bother taking bookings then? He responded “so he can charge a booking fee.” (Which was only $2, but still. I had planned my day around the booking) Decent exterior wash, but the inside vacuum and dash clean especially were pretty pathetic.

I had my car cleaned today at Kedron. An awesome result and I am very impressed. Having all the right gear makes it easy to clean a car. However, The Man that cleaned my car put in a great effort to present my car in an immaculate condition. He “Put in the extra mile” to present that “Above average finish”. His pride in his work clearly shows in the product he presents. I don’t know his name, but I am going to find out. I don’t give praise easily, but credit is deserved and should be given where it is due. THANK YOU. Well done. Alan ELLIOT.

Brought my Toyota Yaris in today after speaking to Angelo on the phone about a horrible smell from urine on the front seat, a dog in my car and wet swimmers/towel on the back seat. I told him I had already had it cleaned by a professional, so Angelo just cleaned the smell out of the air conditioning and spot cleaned any parts that still smelt. All complimentary! And my car smells so much better!! He told me to give it a few days and come back if it still smells. Highly recommend for his friendly service and integrity!

I just had my Hilux in for a "Super Wash". According to the description this includes a full interior vacuum. After TWO HOURS, I got in to find loose sand and dirt all in the console and around the gear stick. No attempt had been made to vacuum it. When I showed the staff, he argued with me that if I wanted it cleaner I should have chosen the full detail. Absolutely appalling service and outcome. During my two hour stay I used the bathroom which was filthy and had no hand soap. Avoid at all costs.

For $71 I expected a bit better job than what was actually pointed out to one of the staff that the chrome trim still had streaks on it, reluctantly, while I watched he addressed that issue. Upon getting vehicle home, I found several areas that were covered in steaks which I ended up cleaning myself. However I will give them credit in one area, they actually did a reasonable job on my alloy wheels which were quite dirty, it's a shame they didn't apply that much effort to the rest of the car.

If the Australian guy who is normally there isn't for some reason then leave straight away. Had my car washed there a few times and did a good job. He wasn't there today for quality control and somehow they managed to make my car dirtier then when I dropped it off. Smeared dirt all over the inside of the window, missed washing half the car, put an excess of tyre shine on so it flicked up all over the car. Had to wash it again myself when it got home as the job was that bad.

Paid $200 to have my Macan cleaned inside and out. The car when initially handed over had so many marks and areas clearly missed and dirt not picked up. They politely said they would fix up, was handed back I then had to point out again obvious marks and dirt still visible, again politely said would fix it up, all this they did however I have never needed to advise a professional car cleaning how to do their job 3 times in one visit !! 2 hours of my life gone !!

I purchased the Super Wash as I was told this is the most popular service for a interior and exterior clean. When I collected I noticed that they didn't vacuum the rear seats or center. console. I'm not the one to complain but I find these should have been done and should have not been missed. When I collected, I brought it up to the detailers and they said it wasn't apart of the package I got.. which it was. Pretty disappointing for a $50 clean.

Today, 12.06.22 we took 'Chuck' our Hilux SR5, and had the full treatment. It was expensive, however, worth it, we could never have gotten the same result in the timeframe they did. 'Chuck' has never looked so good inside, and especially outside. They removed marks we didn't think could come off. The boys were so friendly, and the big fella was just brilliant. We will definitely be back, and will recommend. Thanks Team, great job!

Cost $430 - for a brand new q3 (car was barely dirty to begin with but they guy explained that was rhe minimum and that it would be well done- I gave them a try) - turns out to be the worst car wash and detail ever! Water marks on the outside and spray marks on my interior- I had to go home and wipe my car out to clean it from the wash and detail . Called them and they could not care. Save your money and do not go here !!

I did a first class job in washing my car when I was there having a drink something to eat the good thing about it the centre, remodelled from the inside be patient, go potential still no need to go to automatic car wash. It’s better than Watch by hand. The detailing was good. I do recommend anyone it’s better to get professional. like concierge car wash is worth waiting and get done by professionals

Had a good detail experience here 5.9.22. Bought the $53 package, and hung inside the cafe, very pleasant experience. Staff were very friendly and am happy with the outcome. They were short on staff so cafe mostly unattended though I didn't need anything so didn't mind. First time there and happy with it. Notice a lot of negative reviews on here so thought to add my single, enjoyable experience.

My new favorite car detail shop. After a big road trip my car was dusty dirty and full of bugs. The beautiful team at Concierge Car Wash Kedron really did give me that new car feeling again. Absolutely spotless inside and out. Five ⭐️⭐️ customer service from this friendly smiling efficient team. A million times better than their Bowen Hills competitors. I’ll definitely go again

Dropped in on the offchance I could get my Ford Everest washed. Very happy with the service. I just wanted a wash, driver's and passenger's footwell vacuumed and the windscreen cleaned. The results were quite amazing and it was all done in the time it took to order and eat a sandwich and coffee (which was also very good). See how shiny my bad boy looks They even blackened the tyres.

Honestly don't waste your time. Took our SUV in for a clean and it was the most half done job. Lots of bugs remained on the car, not vacuumed correctly, were still able to wipe off dirt with my hand from the paint work. Very sneaky about what is and isn't done as part of your clean. Way better options nearby. Owner tried to fix the problem to his credit but no way will I be returning

Steve greeted me at the Car. He asked what I needed and made recommendations to protect the car surface. I accepted, then he made an awesome coffee and toast. He was so good I brought my second car back today. That car is older so he made recommendations, which while more expensive, protect it. He is such an asset to the business, I have no hesitation recommending Concierge Kedron.

Had a super wash done on 11/11/2022 . Second time having the service done first time was not great but thought I would give them another go absolutely disappointed again ! Still marks all over the car had to ask them get them off and once i had gotten home to have a proper look over the door jams were still dirty and dusty ! Surfaces inside the car still dirty. Would not recommend.

Very disappointed. Unhelpful slow staff, didn’t have any idea how to use the dogwash either. “sorry, the owner who would know isn’t here today”. Really? The windows were smeary at the end, they didn’t even bother winding down the windows to clean the top. The car smelled like they haven’t used a clean cloth. And is was expensive too. 82,- for such a poor service.

Really pleasant experience. The place is easy to find and has traffic lights to get back into busy Gympie Rd. It's quite large so no crazy manoeuvres to find a space to park. Within minutes I was inside the Cafe and 25 min later the car was ready. Cleaned inside and out with sparkling alloys that were black to start with! Will definitely be back.

I'd give it a 4 because you missed just a few important areas. Outside Rear Vision were still dirty so I cleaned them myself. My dash board had not been cleaned properly so I asked a man to do it - he did so and a good job too thanks. But I had to ask! I'm really hoping you guys are a lot better than the previous owners as I stopped going!!

Paid $240 for Detailing well my 5 year old grandson could have done better things that I asked to be done weren’t and what they did do was hit and miss I had to wipe the car over myself after they had polished it spots everywhere . I won’t be returning and I definitely won’t be recommending to family and friends. I should ask for a refund.

Worst business ever, never go here, had car all day for a complete detail plus extra for cut and polish, it came back with polish straight over scratches, then argued that they will never come out until I showed them that they can, I side they actually just spryed armorial everywhere, they didn't even clean, just covered it with spray

Really friendly guys working hard out the front were very helpful explaining how it worked. $53 is good value for the result. My first time (I'll be back). I hope they soon get staff for the café and then I'll change this to 5* -- 1 month old car looks like new again including the mags which we covered in diskpad dust after 2500km.

Price paid included cleaning of rims / wheels however when I stopped at home I noticed the rims to be very dirty on the areas that were on top when the car was parked which mean that drying my car was not done properly either. Will not use this company again because the end result is no different than a $20 drive through car wash.

Keep in mind all prices are **"from"** you will not leave here without paying more then advertised, asked for the $50 clean inside and out, turned into $80. They are also very quick to try and upsell Vacumming was terrible, parts of the car still dirty upon closer inspection when I got home. Definitely will not be returning again!

Service was friendly enough however pretty disappointed with the clean. The outside was cleaned to a reasonable standard however inside basically seemed like it hadn’t been touched. Had to redo the whole interior at home after I’d paid the $70 for it to be done professionally, fairly annoying. I won’t be going back.

Not worth the price. They do not do a good job at all. The insides of my car actually came back more dirty, there was still dirt on the paint and, there were light scratches on the paint as well (which were definitely not there before the wash.. the car is only a few months old). I might as well get a machine wash.

I always get my car washed and vacuumed at Concierge Car Wash, they are totally professional, efficient and make my car look fantastic. So much so, everyone comments on it. Plus you can sit in air conditioning and have a drink and something to eat while you watch them do all the hard work. Love their work!!!

The cafe was unattended so could not order anything while I waited. Toilet facilities were extremely dirty. A reasonable job done on my car but some things were missed. My wing mirrors were not cleaned at all. I thought price a bit steep at $42 for external clean. Advertised as being $35 on price board??

They charge car detailing but didn't do much. There are still many send on the floor mat. They also didn't vacuum under mat. Many place in the car hasn't been vacuumed or wiped. I asked them to redo it and they did but not happy on the face that I can see. Anyway, I will never ever go to them anymore.

We used to come here years ago and have retuned approx 6 weeks ago Have just returned from a 2 week trip out western Queensland. We had so much red dirt/dust bugs etc. the team here have done a fantastic job and cleaned the car back to new looking (only 6 months old). Will definitely be back. Thanks

Average. $120 to clean ute inside and out. Pretty clean beforehand but I still had to point out stuff to clean afterwards. Got home and it was even worse when I looked properly. Not happy at all,basic basic stuff and you couldn’t do it. So hard to find a decent car cleaner. Won’t be back

I always have the best experience here. Friendly staff, quality clean, reasonable prices, no attempts to up sell. The new management (who aren’t that new anymore) are doing a wonderful job. Coffee was good too!! The best car wash I have used in Brisbane. I won’t go anywhere else now.

Last visit I said I'd never go again and I did and upgraded to super wash & get this and this is embarrassing that this is "fixed " after I told them nothing has been done inside properly. Don't waste your time or money. Pics are 10min after it was done and is even worst in real.

Dropped my car off for a full detail at 8am for the first booking of the day. Turned up at 3:30pm, told that it would be ready very soon and didn’t drive away until 5pm. I paid $352 in the morning to drive away with car seats so wet that I still can’t sit on them 24hours later.

Great service, professional and friendly. You can see they all work well as a team and it shows. Highly recommend, certainly a class above their competitor in Bowen Hills who I will never go back to. These pay attention to detail and care about their customers

I love my car being clean and Concierge always do a magnificent job. Eye for detail is great. I have a dark grey material along the bottom of my doors and boot and they always make sure it’s looks brand new. My car looks amazing when I drive out. Thank you team Concierge.

Paid $59 dollars...and other than vacuum I'm not sure what they did, interior looked hardly touched, was still dusty etc and the windows had splash residue on them. Overall pretty poor quality for what they charge. You're better off doing it yourself or try somewhere else

I have been coming here for many years, when it was once called 'Ecoblue' it is now 'Concierge Car Wash'. I highly recommend this car wash on the north side of Brisbane. Reasonably price and a great little coffee shop to grab a hot treat or snack while you wait. 5 STARS!!

Had my car cleaned at Kedron today, they did an amazing job. I could see while waiting the care & attention the attendant was giving my car, looked like he enjoys working there. Great coffee & food inside while waiting. Will definitely be returning, highly recommend.

The car was very well cleaned. The most notable thing was that a man found a $20 note under the car seat and told me found it. That to me is integrity and professionalism. Every staff member was friendly and polite. Couldn’t fault them. I used to be a car detailer.

I pre-booked a premium wash that included interior clean (vacuum and wipe), and now I have a "brand new car"! I'm delighted with the results, (worth every cent) and the prompt, pleasant and efficient service with the work and in the cafe. Definitely will be back!

They did an average job cleaning. Few spots look like they were missed completely. Also, keep track of your money in the ash tray/drink holder. They took all of my gold coins. Not much money really, but shows the quality of the people working there.

$95 dollars and 1.5 hours later, we returned to a dirty car as we left. No one touched the dashboard, and dust was all over it. We definitely do not recommend the service here, and I’m sure you can get better service elsewhere for similar pricing.

Hopeless. Stood around being diligently ignored by the staff for 10 minutes despite it being fairly quiet. The one man I tried to speak to did not speak English but made no effort to find anyone else to help me. I left, never to return.

As a regular customer we are happy with the staff but not happy with after service. The manager Angelo is never there and aggressive at any questions about missing parts. I would recommend everyone be careful or try another car wash.

First time using this car wash and they didn't disappoint. The team had a high attention to detail and completed the premium clean in a fast and efficient manner. We will definitely bring our Kia Stinger back to this trusted service.

The speed of their service doesn’t reflect on the quality. Thank you for always providing a good service! The car wash is located near the Coles and coffee shop which is very convenient if you want to “kill two birds with one stone”.

Careless. On completion had to walk a staff member around to point out multiple missed spots on exterior. Upon entry to vehicle, footwell still not cleaned and dash not wiped down. Could have done a better job myself. Don’t bother.

First time I have been concierge car wash. Staff are very friendly, polite & very professional in the job they did with my car. Great value for money. I would recommend this business to family, friends and work colleagues.

The crew always do a fantastic job. I’ve been going there for years (I travel from Birkdale to Kedron for their service). Highly recommended them to anyone wanting a quality finish for the many options they have available.

I have been to Concierge a few times now and find them excellent. Easy to book online, get confirmation promptly, they are ready for me when I arrive, carry out the job well, and I have a very clean car inside and out.

Absolutely fantastic! I had my toddler & my small dog with me. It was so nice to sit and relax in the cafe while my Mazda got cleaned after a huge road trip. Fantastic job ! Definitely coming back again. Thank you.

Been visiting this business since it opened some years ago. They do a pretty good job but communication is a problem. Cafe is excellent for service and product. Would use weekly however prices are on the high side.

Payed over $160 for super wash and steam wash seats. Inside wasn’t too bad but there was a few marks on the outside that I specifically asked would come out which are still there complete waste of money going here

This was my first time using concierge today. I was very impressed with the service and I will be a regular customer from now on. The car was super clean, it was done quickly and at a reasinable price. Thank you!

Really nice wash. My car was filthy and they did a lovely clean. Nice and shiny. Plus the gentleman helped me put the shopping in my car and returned the trolley for me. It was really sweet. I would go again.

1st time premium car wash, staff were courteous and attentive to detail. Some marks on the passenger seat were not removed which wasn’t covered with a premium car wash. Will definitely be a regular customer

I have been coming to this car wash for a long time & the service is always great. From customer service, car detailing my car, relaxed atmosphere in the Cafe when you arrive until leave. Great work team!!

Drove in last week had a snack and a great coffee. My VW Golf has never looked cleaner..! They cleaned the interior really well and shampooed the seats. Came up like new..! Good job guys...!!

Exceptionally happy. I get my 1995 4x4 Hilux washed and waxed (including the wheels). Whilst waiting for the 4x4 to be cleaned, I’m consuming a delicious cappuccino and toasted cheese sandwich. ⭐️⭐️⭐️⭐️⭐️

The service was awesome. I had a great coffee while the team washed vacuumed and wiped down the interior of my car. It’s now shiny and clean and it was quite bad when I arrived. Thanks guys awesome job!!

Came back from a trip to the beach and asked for a clean outside and detail inside. Came out looking fabulous. Friendly service and nice little waiting area where you can grab a nice coffee☕️

Booked for 4:30pm, even received a reminder text and email at 3pm. I got there at 4:10pm and one of their staff comes up and tells me they're closed and can't help me. No apologies, nothing.

Very happy with how my car came out afterwards. These guys are very hardworking and I will definitely be going back. Very happy and great experience overall. Also, the best milkshakes too.

VW Polo had Superwash and Spray Polish done Mon.6.3.23. Done within 50 mins. Excellent job. Wheels sparkling! Recommend to my family and friends.! Coffee also good and friendly place.!

Bought the wife a wash and polish for her little MX5 for her birthday totally missed the front drivers side front wheel not sure about the rear but not good also missed the parcel rack

Took the car here in preparation for getting some scuffs on the bodywork repaired. These guys managed to repair most of the damage during the wash and polish and saved me money!

I will not go back. Paid a fortune for a very poor result. Car wasn't clean, windows were not cleaned from the inside (or cleaned with a dirty rug), dashboard not even touched.

Fantastic Customer service. Being treated like a real customer not just a $ sign like other big name hand wash places. Well done guys keep it up will definitely be back.

Made the marks from bumping the yellow car park pillar disappear. I was very grateful and impressed! Also shampooed a spill on the back car mat. Came up as good as new!

Excellent Service by the team there! Very friendly, efficient and most importantly they did a fantastic job at cleaning my car, both inside and out. I will be back :)

A full detailed service booked - very satisfying as I haven’t been here for several years due to a previous “not so” satisfying experience. I will be back …

Just returned from interstate and my car was smothered in bugs and red dirt. Concierge @ Kedron did an amazing job. My car looks like new. Excellent job. Thank you.

Great professional service at reasonable prices. Very satisfied with the service, our car looks almost like brand new, most of scratches disappeared with polishing.

I went there last week to get my car washed. They did poor job on mirrors. Both the rear view mirrors weren’t touched. Front and back mirror not cleaned properly.

Happy with the overall package. They quoted an hour for the work to be done and they were spot on. Good reasonable rates and overall good service - I'll be back

Friendly staff, reasonable priced and like always since I have been taking my vehicle there for a while now always an awesome job on it. Keep up the good work.

Very bad customer service and the job was done very poorly. When I got my car back it was still very dirty. Very disappointed and a waste of money.

Excellent Service, friendly staff. Did a fantastic job on my car. Indoor/Outdoor Cafe with coffee and hot/cold food. Good Loyalty Program as well.

Pricing Great. Just Some Marks Left On, That Smudged When I Rubbed With My Finger. Rear Door Jam Could Have Been Cleaner. Dust Still A Bit Inside.

$60 for a "superwash" and the didn't event try to get the cobwebs off the sideview mirror. Should have just done it myself ‍♂️ …

I don’t think my car has ever been so clean, lovely team and fast service. Definitely won’t go anywhere else now I’ve found these guys.

Hi. 1st time i've used Concierge and very happy with the service. Good pricing quick and efficient. Finished car looked great

Damn. They did gooood. Im amazed at how well they cleaned my wheels too- alloys never looked so good. Super impressed.

The team do a great job on our cars. Always pleasant and eager to please. Definitely worth taking your car here!

Delighted with service and care taken with my car. Did not know had changed hands but very happy with outcome

Terrific hand car wash. Great result every time and they even filled the windscreen washer water. Well done!

Have been getting my ute washed here for quite a while now, their attention to detail is terrific …

Today was the best both customer and auto service I have had at this site. Please don’t change the staff.

Fantastic customer service and excellent results. Will definitely be taking all my cars here from now on.