13119 Huebner Rd, San Antonio, TX 78230
Broadway Bank - Shavano Financial Center is a Bank located at 13119 Huebner Rd, San Antonio, TX 78230. It has received 17 reviews with an average rating of 3.4 stars.
| Monday | 9AM-4PM |
|---|---|
| Tuesday | 9AM-4PM |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | 9AM-4PM |
| Saturday | 9AM-4PM |
| Sunday | 9AM-4PM |
The address of Broadway Bank - Shavano Financial Center: 13119 Huebner Rd, San Antonio, TX 78230
Broadway Bank - Shavano Financial Center has 3.4 stars from 17 reviews
Bank
"Customer service isn't the best"
"This branch refused to cash a couple of checks from the Department of Treasury"
"So I came to make a deposit inside the bank due to my money getting stuck in one of there atm/ deposit machines"
"I have tried for days to get anyone’s attention but all I get is the same woman who claims to be the bank manager at Shavano Financial, though I have asked to speak to anyone else"
"The entire staff at this location is Exceptional! Jason is at the top of the heap in his thoroughness and professionalism"
Customer service isn't the best. Walked in for a withdrawal, no other customer was there, waited 10 mins and when the receptionist came to she didn't apologize for the wait nor did she greet me. During the withdrawl process her attitude was also unpleasant. Their motto is "To deliver the best banking experience," yeah right guys.
This branch refused to cash a couple of checks from the Department of Treasury. Apparently they can’t be trusted. Didn’t even want to pretend to be helpful. Completely tacky—zero customer service skills. Went down the street to another branch who was happy to help in a efficient manner.
So I came to make a deposit inside the bank due to my money getting stuck in one of there atm/ deposit machines. So when I pull in to the park lot and park some lady in yellow quickly locked the door. I know it was almost closing time but
I have tried for days to get anyone’s attention but all I get is the same woman who claims to be the bank manager at Shavano Financial, though I have asked to speak to anyone else. Due to my account being negative $-6.00 (I have tried to
The entire staff at this location is Exceptional! Jason is at the top of the heap in his thoroughness and professionalism. Every one else of the staff is above average in assisting me, a satisfied customer for over 28 yrs.
The entire staff is excellent. Cameron is a fantastic employee and Ms. Andrea Roman is one of the most helpful, and knowledgeable bank employees I have ever dealt with. I am so lucky to have met her.
*FULL REVIEW IN PICTURES* If you are a working professional who receives paychecks from your employer, do not trust Broadway Bank to process that money in a responsible and timely
It takes more than a week for them to deposit a check, causing overdraft making you pay right away. If you don't pay when they say, they will close your account. Scam!
The entire staff is always friendly and helpful. As a business owner, I appreciate the personal service I get at Broadway Bank.
Love this location and this Bank. I highly recommend Broadway Bank
Small Business Owner here this branch has the worst in service
Very personalized service at this branch!
They’re the best! Always so helpful
Always corteous and helpful.
Great bank!
