My new home needs some cozy living room furniture.I wanted a beautiful and comfortable sofa set.I decided to go to Bob's Furniture Store to find a living room sofa set. I was greeted at the front entrance by Yashon who was very friendly and welcomed me.Yashon offered me coffee and snacks to relax and take time to view at all the living room furniture sets.I love the styles,color and soft living room sofa sets.Yashon is a wonderful team member at Bob's Furniture Store who is a very patient,kind, friendly,courteous,respectful and very professional.Yashon showed me all the fantastic living room furniture sets that would make my new home look fabulous.I I love the styles,decor and fantastic prices at Bob's Furniture Store.The store is very clean and has fantastic furniture for your entire home. There are so many incredible bedroom,dining room,living room and children's furniture that are awesome! Yashon helped to choose a gorgeous 3 piece living room sofa set for my living room.Bob's Furniture is in a great area with amazing prices for every budget.Yashon thank you very much for helping me to find my awesome living room sofa set.All staff members and the manager was very friendly and fantastic.I recommend Bob's Furniture store that has a great variety of quality furniture for the best prices.Yashon you are an amazing friendly, professional staff member that cares about all your customers.When you go to Bob's Furniture Store please ask for Yashon to assist you with all your home furniture Yashon is a very honest,valuable,trustworthy courteous and professional member of Bob's Furniture store.I definitely recommend everyone to to check out Bob's Furniture Store. I purchased a living room set with stain guard protector and the famous White Glove delivery service.Thank you Yashon and Bob's Furniture store team members for making my home look more fantastic!

I had a good showroom experience looking over the recliner chair I wanted to buy. Lisa Ramirez was helpful and friendly, but not pushy or hovering. She answered my many questions with patience and poise. I thought it over at home and then bought the chair on the website, using PayPal for simple safe paying. Easy, thorough online ordering process, with expected confirmations, and LIsa got credit for the sale. All paperwork was sent by email promptly, so I had a record of the purchase and delivery estimate. Perfect ongoing contact about delivery date and time. Totally well-coordinated transaction. Delivery guys were THE BEST. Polite, very careful carry-in and set up of the chair and they waited while I looked it over and made sure it was perfect and the recliner worked OK. They took every scrap of protective covering off and out of the house with them. The chair is fabulously comfortable and sturdy. Even nicer than the showroom model, of course. I will buy again at Bob's and look forward to enjoying the comfortable chair for a long time. Highly recommended based on my experience.

Went to the store in search for a couch for my new place. Myself and my husband found something we loved and asked before putting a down payment if they had the exact couch available and when could we possibly get it delivered. We were told we would receive the couch in about two weeks from the store rep. He looked at the calendar and assured us two weeks max. A week later, my husband went to pay the rest of the money to another sales rep and was told the same thing. Once my husband paid for the couch in full, we were then informed the couch would take 4-6 weeks and was not provided a delivery date. I understand things change, but properly communicating this to your customers is key. Giving false information makes the experience very frustrating. I actually like bobs and the sales guy was very nice and knowledgeable about the piece we want, I just don't like paying for something and having anything to show for it.

Wonderful time! So Appreciated the warm smiles that greeted us at the Entrance. Representative Omar quickly became our Personal Assistant. He listened to our needs & with ease help us narrow the search & make a purchase. Even though Omar was the primary Assistant, Others on the My Bob's Team readily took over Point as needed. No Pressure Selling!!! No Unrelated Up Selling yet it was made clear Bob's had my back if another furniture need/want surfaced in the future. Thanks My Bob's for the snack section, spacious clean bathroom. & the free easy parking. The Experience exceeded my Expectations! Since the onset of Covid in 2020 I have noticed a downgrade of Customer Support/Service across the spectrum. My Bob's has remained A Cut Above!!!! Thanks Omar!!! Thanks My Bob's!!!

My wife and I moved into our new apartment and needed new furniture and we did some shopping around before we made any purchases and one beauty Sunday we decided to check out Bob’s Furniture and boom lol we found the perfect sectional with the perfect matching rug and the most perfect dining table set with chairs we were sooo happy and filled with excitement and couldn’t wait for our delivery. 2weeks later the delivery finally came and we were super impressed with the quality of the furniture and the delivery service. Thanks to those guys they were very fast and very professional and they were very great at setting up all our products. Customers who are thinking to buy from Bob’s must know though that THEY ARE VERY PRICEY‼️

I had a wonderful shopping experience the place is clean they have beautiful selections of furniture to buy and if you can't buy it right then and there they work with you to try to finance. Everyone was pleasant and kind, and I would like to especially thank Chad, he was the salesperson who took care of us as soon as we walked in. He helped me with my selections and was very polite and patient explained everything about the furniture, about the prices. He also went out of his way to get me an item that I saw off the floor. He is a GREAT SALESMAN AND A WONDERFUL PERSON AND A STRAIGHT UP GENTLEMAN, THANK YOU CHAD, YOU ARE AWESOME!!!! SHOUT OUT I LOVE MY FURNITURE FROM RUTH J.

After many visits to various furniture stores, my mother finally found an armchair at Bob's Furniture and Mattress Store. Our sales representative, Omar was very helpful to my my mother in selecting a chair that suited her needs. He suggested an armchair that my mom would like, but it was located at the back of the showroom. She has difficulty walking and could not walk to see the chair. He carried the chair to the front of the store where my mother was seated and she sat in it and decided that the chair was perfect and purchased it. My family is very thankful to Omar for his compassionate customer service.

Usually when you have an encounter with a young person, in a place of business, they have no patience or interest in the customer. But not Isaiah, we didn’t realize who he was, when greeted by him, at the door. But he immediately met us upstairs, willing and ready to meet our needs. If he couldn’t answer a question, there was no shame, asking a colleague, getting the proper information for us. He’s a remarkable young man. Also his manager of the day Alexandra, Just Beautiful!!❤️ . Thank you for your wisdom, hiring Isaiah. He really takes PRIDE IN HIS JOB!! Offering the best results for the customer. ❤️❤️

Furniture is great! Now the Acceptance now program on the other hand are quick to not tell you details needed in terms of last payments but are quick to take your money and say oh you should have been informed. So if it’s down to your last payment and it’s a lower amount but you wait till the date you have automatic withdrawal they will charge you the full cost even when it’s supposed to be less. No phone calls were made or email stating what would be happening. Not cool man not cool! I’m not interested in doing business with them in the future!

Even this star is to much! My experience lately with Bob's was very excruciating! Almost everything in my house was bought from them and they use to help with everything that had a problem/brake or uncomfortable! I've recommended them to all my friends. No more! Just had a tech leave my house. He inspected a few things and a second after he left everything that he said not OK turned out to be a normal ware and tare.... the pice in the picture fall out wail he opened the bed!!!!!!!

I was having difficulty with the on line order when it came to selecting a location for pickup. I called the store location where I wanted to pick up and was connected to customer service so n NY for Bob’s Furniture. Tenesha was able to place my order and arrange for pickup at the store location I wanted. She was most helpful in getting g my order placed including advising pick up date.

Just left Bob's Discount Furniture here in Brooklyn and the experience was just remarkable the young man was just outstanding and the manager as well was very very nice everyone was very kind a definitely will shop there again this is my second time and my purchase just a very good place and very nice people and very comfortable I give it a 10 star

Omar was our salesman and he was patient, efficient, knowledgeable and very courteous. We were in and out in record time because we knew what we wanted and Omar led us to it in record time after making several recommendations off of what we described. There's a wide variety of furniture and we'll definitely be back when we need more.

I decided to return to Bob's because I purchased over 15 years ago and remember my experience to be super positive. Kevin was patient and informative. Most of all I appreciate that I wasn't "forced" or felt "forced" to make a purchase. Bob's has a wide selection and I was able to choose yet another kind size bed that suited my taste.

Chad the associate, was very helpful. Even though the sofa I wanted was not in the showroom, he was able to assist me in my purchase. Using his magic tablet he was able to order the sofa and arrange for a quick delivery. It was at a good price. If the merchandise is to my liking, I would probably recommend Bob's to anyone.

I was very satisfied with my delivery From Bobs Furniture. the delivery guys was on time and they were very professional. Also I must say the sales Rep Gilessa help me with order and walk me through it from beginning to the end. she was on point knew the product ask me if i had any concerns. Im so in love with my Sofa❤❤❤

Sales personnel were very helpful without being pushy. Gave us time to see what we wanted and when we decided they took our order in a timely fashion. The only disappointment was not getting the color I really wanted. That has to be expected when purchasing sale items. I get most of my furniture at Bob's. Thank you.

Calling and speaking to the representative was externship easy and a pleasant experience. She answered all of my questions offered advice that was extremely helpful. I was able to place an order easily and quickly and expected delivery is much sooner than what i expected. I will be shopping again very soon.

The experience was warm and friendly from the time I went in the building the environment was very nice and clean. The salesman was Very helpful walked with me around the store, help in picking the right sofa. He explained all the policies and make me comfortable with my decision. Thanks CHAD

Robert at the Flatbush ave store is a liar. I’m still waiting for a text message that was to occur 2 hours after my purchase signaling me to pick up item at New Brunswick distribution center. Sad, how you do anything is how you do everything. Customer service line is a joke.

Great furniture store. Our sales associate, Chad was very helpful without being pushy. Let us do our thing while being attentive but not hovering. They take apple pay, checkout was easy. They're supposed to deliver this week, 4 days after purchase. I will update review then.

The process was nice and easy wasn’t overwhelming or a bunch of sales people trying to oversell you stuff, you don’t get any additional discounts the price is the price which is fairly cheap compared to other companies they have some nice eye candy at this location

Michael, my sales representative, was thoughtful knew his inventory and was more concerned with my needs then making the sale. I feel comfortable working with him, and will definitely request his assistance in future purchases. And I'm sure there will be some.

Very easy and the sale person didn’t attach me as I can gave me room to look and feel out what I wanted… I had didn’t think I could qualify for financing the different options gave me opportunity to get a new couch, recliner, and a rug under $2,000

LET IT BE KNOWN THAT, IN HEAVEN, THERE IS NO SUCH THING AS BLACK OR WHITE! INFACT THE LEAST EXPECTED CUSTOMER, IS THE ONE WHO BRINGS FORTUNES TO YOUR BUSINESS! OUR GOD GIVEN SPIRIT KNOWN AS LIFE DOESN'T REPRESENT THE COLOR OF OUR BODIES NOR

My salesperson was Jessie at the Kings Plaza location. Jessie is very knowledgeable and added input and suggestions. Her customer service is awesome! My experience was wonderful, and i look forward to purchasing again in the near future.

I shop at Bob's its been awhile the prices are very reasonable. The rep greeted me as I came in smile friendly didn't pressure me at felt at ease. The rep was very knowledgeable of what I wanted rep gave chooses to out what needed. It

Excellent customer service! From the time I walked in the door Daisy made me feel welcomed. She allowed me to take my time and addressed all my concerns. When speaking with me she addressed me by name. She showed me all my options and

Good place! The gentleman who helped us Claude was very insightful! At the store in Flatbush, the Manager on the other hand lady with the glasses was rude and didn't give me the time of day when I asked to speak with her.

I went into Bob’s discount store yesterday the sales person, Mo Mo, he was very nice very attentive, very professional. I will shop there again based on the treatment I got when I was there from now thank you Ann Boodram

Outstanding service. Sale Rep Rachel was patient and very knowledgeable. We made an additional purchase and we didn't want to take it with us as we go shopping at the Mall, so she heald it for us. Thanks Rachel.

We went in Bob’s and were greeted by Mr Waddley.. He had a big smile on his face. I felt so comfortable. I knew what I wanted. The whole experience was fast and easy. It was a pleasure to deal with My Waddley.

I only go to Bob’s for my mattresses. I’ve tried many brands over the years and Bob’s is the most comfortable. The staff and customer service agents are also very friendly, knowledgeable, and helpful.

My sales person was Didi. It’s my first time shopping at Bob’s and she made me feel so welcomed. She had great customer service, very patient, and friendly. Will definitely come again. Thanks Didi!

Bob's never disappoint. All my furniture are durable, comfortable, and affordable. Plus you have an option to have your furniture put together by professionals. Love Bob's Discount Furniture!

The service was great. Everyone was kind and respectful and very helpful. I would recommend Bob’s to anyone that’s looking for furniture because they have quality furniture. Thank you again.

Had a great experience this time around. I am a returning customer. Chad was the sales Rep that assisted me. He help me fine exactly what I was looking for! The process ran very smoothly!

Everyone is so friendly and they attended to us right away . They explain all that needs to be know about the purchase and they listen to any concern we may have . Love shopping at bobs .

Jessie was an outstanding representative of your company. She was friendly, knowledgeable and efficient and did it all with a smile on her face. Truly a 5 star experience. Thank you

My experience was an epic one from the moment I step in, Waddley was helpful kind showed respect manners well spoken and got my whole point at to what I came in for thank u Waddley

Erica was super warm and welcoming for my entire visit and helped me set up my first apartment with ease! 10/10 will be returning here for any future furniture needs!

Upon our arrival at the store Waddley was very welcoming and helpful. He helped us from the start to the end. He had a smile on his face the whole time.

I had a great experience purchasing my couch. The salesman, Bob, was very attentive yet gave me my space to look around, which was appreciated.

Siedah- her service was simply outstanding because of her after my bad experience. Without a doubt because of her I'm staying a BOB CUSTOMER.

Had a wonderful experience at Bob’s furniture! Our sales representative, Anthony was very knowledgeable, patient and has a nice demeanor!

Salesman was very helpful and kind and courteous. Took his time answering all my questions. Treated me like I was his childhood friend.

Staff were very polite,patient and hospitable. Your prices are reasonable. Looking forward to come again to purchsse a grw more things

Waddley was the Person who Made the sale, He did a Great Job Extremely Patient, Knowledgeable, and Kind! I Am A Happy Customer!!!!!

Mr Chad was very kind polite and informative to me with my purchase thumbs to him we need people like him at Bob's always …

Got a adjustable bed , with remote control a pillow that stays cold 247 had it for 5 years now and it was a great investment

Jevaughn was really patient and willing in helping me choose the best pieces that suits me and my home. He is awesome!!!!

Good no frills furniture. Sales people are nice. Furniture delivery takes too long. Their billing could be more detailed.

Kevin was really nice and took the time to answer all of my questions. Neil the manager was really nice too. Great guys.

Delivery was fast and the sales person was nice he took care of what we needed when we went in to Bobs to dona purchase.

Mo was really great and very helpful. He pulled out all the resources to make my dream for my new home come through

The sales people were very nice and inviting. We purchased a mattress for my mom and the process was quick.

Justin the Sales Associate was helpful and knowledgeable. We were able to find and purchase what was needed

Very cordial, very knowledgeable of the products. Can recommend anyone going to that store to see Chad

Great 1 st time they don’t give discounts but good customer service. From the woman I was dealing with

Super easy to purchase my new couch! Erica was fantastic. Excited for the transformation of my space.

The staff were extremely kind and patient!, and very very friendly...Even the manager was great too.

The sales person was excellent and he provided my family and I with a great variety of furniture

I buy my sofa i love it the seller kavin was very helpful i highly recommend this place

Great customer service. The 2 people I spoke to about my order were extremely helpful.

Waddly is the best sales rep you could for and. He goes out of his way to please you!

The staff was very polite, helpful and friendly very good customer service …

The experience was very smooth thanks to Rohan, it went well and I wasn’t pressured.

Chad was amazing he helped me get the right fit for my bedroom and living room.

The sales person was super helpful! We love our new futon!

It was good, the rep was very good at her job thank you.