Big Lots

565 reviews

8401 Michigan Rd, Indianapolis, IN 46268

local.biglots.com

+13174150151

About

Big Lots is a Furniture store located at 8401 Michigan Rd, Indianapolis, IN 46268. It has received 565 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-9PM
Wednesday9AM-9PM
Thursday9AM-9PM
Friday9AM-9PM
Saturday7AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Big Lots: 8401 Michigan Rd, Indianapolis, IN 46268

  • Big Lots has 4.2 stars from 565 reviews

  • Furniture store

  • "Good prices but the layout could use some work"

    "I have shopped here a couple times during covid-19 and I have got to say the staff (as always) is so nice, patience, greetings, welcoming, goodbyes, helpful, etc"

    "20% Off weekend! Started off rough trying to get everything we needed with an employee who didn't really know all the options we have with stuff they didn't have in stock"

    "Kudos to the manager! I purchased a mattress & box springs and the store manager went out of his way to accommodate us"

    "Store is bigger than most ,Clean and convenient"

Reviews

  • Dawnetta Richardson

Good prices but the layout could use some work. We found beverages in 3 or 4 different places and other things you really have to hunt for. When checking out patio furniture we came across several that were broke or messed up in some way so make sure you look everything over well before purchasing. The last three times we have been in to shop there has only been one cashier who tells everyone she waits on that she is to old to move fast so she just takes her time. And that's fine but when it takes 15-20 minutes to check out when there is only 2 people ahead of you is a little crazy. Especially when there is a handful of employees standing around chatting.

  • Grace Stefaniak

I have shopped here a couple times during covid-19 and I have got to say the staff (as always) is so nice, patience, greetings, welcoming, goodbyes, helpful, etc. I am extra patient when shopping with stores during this time because of the impact essential workers have and do. This big lots store on Michigan road acts like nothing has changed for them! Bravo to this team it really shows the appreciation they must get from the higher up! Keep up the good work it’s so nice shopping there!!!

  • Tiffany AW

20% Off weekend! Started off rough trying to get everything we needed with an employee who didn't really know all the options we have with stuff they didn't have in stock. 2 hours in and another employee came in he might be the manager but he got us together in 30 mins, paid and out the door. We got a living room set, bedroom set, dining set, tv stand, Definitely good looking man so that helped. Saved over $700

  • Celeste White

Kudos to the manager! I purchased a mattress & box springs and the store manager went out of his way to accommodate us. Providing twine and assisting us by making sure our short trip home was secure. It's special when you receive such service. This store manager is a special guy and we appreciated all his help.

  • Daymonda Jones

Store is bigger than most ,Clean and convenient. I worked here for 2 1/2 Months and it was a very great job it's Ron who makes the job hard. He is very rude and disrespectful to customers and staff. He made it hard to even come in to work tho I was never late and never called in working with him was stressful.

  • Brenda Snider

I always go here because they have such awesome price's. On everything and well made thing's as well. If you want great price's on anything you are looking for then go check them out. You won't be disappointed. I buy all my cleaning supplies there and save a bundle on my paper supplies as well.

  • L C Studios

9-22-2020 Keith, African American lady w glasses and the young Caucasian guy with the long hair were very friendly and professional. The way they spoke and how they treat u, was very uncommon...almost like family. This kind of personality is what companies strive for in looking for employees!

  • Dawn Williams

I had a wonderful experience I was greeted as soon as I entered the store I had questions and my questions were answered in a friendly manner with smiles on the associates faces and they had great knowledge of the store and I was directed in the area I was looking for with no problems

  • Calvin K.

Don't buy any bulk furniture there. Their products break right after their warranty is over, and DON'T TAKE THEIR CREDIT CARD. They will lure you into a promotion, and if you are unable to finish the payments, they will charge you interest on even all the amounts you've paid.

  • Kelly Sample

A great experience thanks to Brian. I wanted a piece of furniture and he helped me by knowing what was in stock and the quality of each brand, plus helped squeeze it into my van. He was eager to help and it was classic customer service. So glad I chose this store!

  • Samantha Leffel

This store has gotten a major overhaul in terms of cleanliness and organization, as opposed to past years. The staff were all quite friendly and the selection of products was very good (not to mention great prices!). The selection of furniture was great as well!

  • David Bauer

It is a Big Lots store. You can find a lot of stuff, some of it good stuff cheap and some of it cheap stuff for cheaper. I see a couple of their meat and cheese gift boxes during the holidays. They have a lot of Christmas decorations as well during the season.

  • Becca Locke

Cindy is so sweet!! Great customer service. I think she may be the manager - her team is very lucky to work with her. Thank you Keith for carrying my heavy purchase to the car (husband home sick and I am due in 2 weeks). Thank you so much!

  • Dewayne E Knight

Until recently, Big Lots was a good place to work, offering paid time off and holidays for part-time employees. Unfortunately, the management has gone downhill in recent years and the store is often cluttered with merchandise left around

  • Peg owens

Merry Christmas! @You cannot buy the table you are sitting at. It is a sample, no, we do not have another one.” Then why do you need a sample if no one can purchase one? A horrible 9 hour drive to place my terminal sister in a nursing

  • R Spencer

Another superb visit to Big Lots. I scored men's deodorant, shaving cream, toothpaste, all name brand items "Dove, Colgate, Gillette" for $6.74. Seriously I thought the price tags were wrong, don't worry they weren't!

  • Dena Gill

I really enjoy the discounts I can get a big lots but this location appears to not have many of them. Incan get most of the food items cheaper at wal Mart. As for housewares, very limited inventory.

  • Sandy Luken

They have everything from food to furniture, housewares and home and garden. Great prices and helpful friendly staff. Today the cashier followed me out the door with two items I had left behind.

  • A Enmark

Super friendly staff. Diana and Brian were ready to answer questions, and help us during our shopping trip. Great prices and no long lines. Thanks Big Lots!

  • willy Jilly

Very friendly staff, and nice people who do a good job. Very impressed with prices and items sold. Fantastic place to go after holidays for clearance!

  • Jowanna Peterson

Nice selection. No crowds and one can pace themselves to take the time to check out all the goodies here. Can't wait to return!!!

  • small mohawk x

Great Service!! He recommended I come back the next day for the sale. Looking to make the customer happy. Ensuring my return.

  • Andrew Hart

Great selection and great customer service. Checkouts were smooth and fast. The cashier was very attentive and friendly.

  • Mahmoud Abdel-Rahman

Great prices and the store manager and people at the register were extremely nice and helpful!

  • jsrmommi 2

Stopped in to find the boys robes and ended up looking at beds, love their home decore

  • Jimmy Bailey

Typical Big Lots not to different. The customer service was awesome though

  • Miles Robinson

Big nice store and Great selection Checkouts were quick too!

  • Michael Stapleton

Nothing on the shelves, employment doesn't help find items

  • Princess Green

I'm going to get this gazebo y'all do you like it?

  • Nicole Means

I love the variety & the savings …

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