Exceptional Service from Crystal, Our Amazing Tour Leader! I recently embarked on an unforgettable 7-day, 6-night adventure to Taiwan, and I can't emphasize enough how crucial our tour leader, Crystal, was in making this trip truly exceptional. Crystal's dedication and unwavering commitment to ensuring our group's satisfaction left an indelible mark on all of us. From the moment we stepped off the plane to the day we bid farewell to Taiwan, Crystal was the epitome of professionalism and patience. She went above and beyond to take care of each member of our group, ensuring that our trip was seamless and stress-free. Crystal's patience was remarkable. She listened attentively to every request and concern, no matter how big or small, and took immediate action to address them. Her ability to handle unexpected issues with grace and composure was nothing short of impressive. We faced a few unexpected challenges during our journey, but Crystal's swift problem-solving skills turned potential setbacks into opportunities for us to bond and enjoy our trip even more. Crystal's extensive knowledge of Taiwan's culture, history, and attractions added depth to our travel experience. Her insights and anecdotes enriched our journey, making every destination come alive with meaning. I want to express my heartfelt gratitude to Crystal for making this trip to Taiwan an unforgettable one. Her dedication, attention to detail, and genuine care for each member of our group were truly exceptional. If you're planning a trip to Taiwan and want it to be a smooth, enjoyable, and culturally enriching experience, I highly recommend booking with this travel agency and hoping to have Crystal as your tour leader. Thank you, Crystal, for going above and beyond to ensure our trip was incredible. We couldn't have asked for a better guide. You truly are the heart and soul of this amazing journey!

Had a wonderful 7 days 5 nights Beijing trip through Best Holiday. Nicholas Ho and 王威 was our tour leader. They are responsible tour leader. It was a great, smooth, comfortable and well organized trip. We had a blast and they made sure that every thing was according to our will and customizations. In addition, Thanks a lot to Nicholas for assit my father during we climbing up to Simatai Great Wall. He also a great photograper always will help us take the nice pictures during the trip. Both of them were always available for guidance and have been patient throughout in answering all our queries. This is my frist trip with Best Holiday and we enjoyable✌✌✌

Just ended our first 6D5N trip with Best Holiday in Vietnam Hanoi/Halongbay/Sapa/Fansipan. We were really really lucky throughout the whole trip to be able to view clear skies and good weather in Sapa/Fansipan despite well known with cloudy/windy/rainy weather. ✨ Big thanks to our tour lead Connie and tour guide Ah Yong for the well planned tour arrangement and taking good care of us especially the elderly. Both were very attentive and giving helpful services throughout the tour. ❤️❤️ Not to forget, thank you to the bus driver for the safe journeys and carrying luggage bags in and out for us. ❤️✨

We are finally back home from our Eastern Europe tour. The tour was well organized! All the arrangements were up to the mark. The hotels and transportation arrangements were excellent! Our tour leader Teck Sen was very responsible, caring and incredibly knowledgable. We had a wonderful time at every destination. Teck Sen demonstrated expertise in local history, culture & provided insightful information about all the destinations during the tour. Thank you our exceptional tour leader Teck Sen & Best Holiday! Your efforts created unforgettable memories for us. We truly appreciate it.

Visited China with BEST HOLIDAY experienced tour guide tour leader (ms. Carrie) is very kind and handle things well everything is well managed so i need not to worry about things going haywire places i visited is gorgeous and worth my time and money also no need to worry about the toilet situation because there will be a lot toilet stops overall the whole trip was comfortable and exceeded my expectations when i first sought out to BEST HOLIDAY

i would say we have got a very professional tour leader超级棒的领队Nicholas Ho. He was very helpful, very understanding and be we us whenever we need help. He is noz only our tour leader, but also a very professional photographer who helped us to take photos along our tour. We would like the express our greatest gratitude to Nicholas for taking care of our group and being so helpful throughout our journey and we hope we could meet Nicholas again in future with Best Holidays.

This is my second time follow Best Holiday tour. Very lucky to have same tour leader again - Teck Sen. He is very caring and responsible guy also very knowledgeable. Throughout our Eastern Europe trip, he explained in very detail on each countries historical and interesting stories. Well plan on time schedule made us have wonderful trip. Will definitely consider our next trip again with Best Holiday and hope he can be my tour leader again.

Have a pleasant trip to Kun Ming with Best Holiday. Our tour leader, Estee, and tour guide, Ah Zheng, have consistently delivered exceptional service to our group. The itinerary was thoughtfully organized; nevertheless, it's worth noting that not all accommodations met the promised 5-star standard as outlined in the itinerary. Additionally, the quality of meals did not fully meet our expectations considering the cost we paid.

Just back from a very pleasant 15 days 14 nights Northern Xinjiang trip that led by the tour leader Mr Morris. He is a responsible tour leader, like he always reminded us what we need to bring on the trip, check to ensure our accommodation is ok EVERY NIGHT. In addition, he also helped us take the pictures during the trip. He is very caring by organising a birthday surprise for two of the Tour mates. Thanks Morris

This is the second time I followed Best Holiday. Its a blessing to have Carmen as our tour leader and Xiao Yuan as our tour guide from Shenyang to Harbin. We have a very pleasant and relaxing trip during the travel. Xiao Yuan is very resourceful and we are able to go to all the places we are supposed to visit. Its a very memorable trip with my sisters and family. Definitely will choose Best Holiday again.

Just came back today from a fabulous trip to Italy led by Vince. Very fortunate indeed to have him as our tour leader. Wish he could lead tours in other countries as well so that we could join his tour. A humble, caring, thoughtful and helpful guy and thanks so much for arranging a surprise birthday cake for us (the Dec babies) in Milan. Appreciate it very much!

The Best Holiday met my expectations in terms of itineraries, accommodation, foods and transportation. Tour Guide Zhang Jun and Nicholas Ho did a very good job to ensure everyone's safety and comfortable throughout the trip. Thank you so much for helping us to snap picture in every moment during the journey and will definitely be a returned customer for the best holiday!

Our 6D5N (16 to 21 Dec 2023) trip to Danang, Hoi An, Hue & Ba Na Hills in Vietnam was fun and a memorable holiday. The efficient and helpful tour leader Mickey makes the tour even more enjoyable and unforgettable. Thank and keep up the good service * I don’t like the service from Morris Ho(marketing). He talked look like he is boss and we are “Kuli” and not customer.

Just completed the 8-day trip to JiuZhaiGou九寨沟-Chengdu成都。Very grateful for the assistance of our tour leader, Pei Shien in the past week. She is responsible, attentive to our needs, and has been helping us even before the trip begins. We had a great experience touring the beautiful Jiu Zhai Gou and learned a lot about the people, culture, and history of Chengdu.

Had a very pleasant 6 days 5 nights Vietnam trip that leaded by the tour leader, San San. She is a responsible tour leader, like she will remind us what we need to bring on the trip. In addition, she will also help us take the pictures during the trip. Anyone who interested to visit the place, I highly recommend that you choose San San as the tour leader.

第一次参加唯一的团，毫无疑问，重庆和张家界最受欢迎的风景区之一（洪岩洞、天门山、国家深林公园！）。 领队阿恒Nicholas Ho，中国导游周杰和参观非常好，非常灵活（欣赏这个！）为此，他们值得特别感谢。我们在那里度过了8天美好的时光，这显然也增加了这次经历。 Nicholas Ho & 周杰两位都很热情的个性和积极进取的向导，专业的拍照技术（值得推荐！）。我真的很喜欢我们选了这个团。风景很美啊。最后领队和导游结束旅行都为我们高歌一曲，气氛是如此特别，以至于我们所有人感觉都像家一样。尊重在那里做得很好的Nicholas Ho 和周杰；优秀导游的真正样本！ 再次感谢，我向大家推荐 唯一旅游领队 Nicholas Ho & 导游周杰。一定会成为回头客，度过最美好的假期！

Just participated in the tour to Eastern Europe + Poland. A big thanks to the tour leader ie Teck Shen for the informative commentary and making the tour so engaging. In addition, he has make additional efforts ie arrange visitation to additional spots upon request, recommended nice local food & nice spot for capturing photo etc.

Recently We joined Best Holiday 10D/7N tour package to Italy. Our tour leader YEN ZEN is very responsible, helpful and caring for everyone one of us in the group , he helped us to take beautiful photos with his excellent photography skill. All tour arrangements are well done! Recommended M'sian tour leader

我们是第一次參加这公司-虽然一开始因他们的人手不足而担心会乱七八糟，也担心不足10人取消团.但最后出行的食和住超出我们的預期~ 干净；舒适；新颖-住大约也有中国4星水平。 导遊虽沒有北京导遊的说历史水平但勝在服务態度好和积极性高凡事有商量。 加上厦门泉州的城市又干净又少人去的景点也是很适合放松出遊。 沒有名牌包買,老公都可放心^^ 冷門的厦门，泉卅，汕頭行很舒服放松，而一般的購物价钱也比大马KL便宜- 虽然导遊有帶我们去了3个地方喝茶吃点心,不買也不会给臉色。 (只是最后的老院子行程是个大敗筆,把整个行程的美好给扣分了。) 这家公司領隊小妹也很不錯加上价格性价比高，- 我给5星给于認同。

Had a wonderful 10D/7N vacation in Italy. Visited all the iconic places of interest. Our tour leader Zen is responsible ,honest and fun to be with. Met so many warm people from all over Malaysia. We were like one big family caring, eating and laughing together . It's the BEST HOLIDAY …

BEST HOLIDAY安排的行程很棒 我们玩的很开心！首先，你们的安排非常周到。从行程安排到酒店预订，一切都井然有序，我们只享受旅程。这种无忧无虑的体验真的让整个旅行更愉快。另外，在旅途中的任何时候，如果有任何问题或需求，他们都会迅速解决，这让我们感到非常安心。最重要的是，我们发现了一些真正难忘的宝藏景点，这些景点不是常规旅行团可以找到的。这让我们感到旅行社的安排真的非常特别。全程Mia很尽责 很友善越南导游小叶也是非常棒 他们天衣无缝的配合把大家哄得非常开心！他们两位也十分照顾我们团友☺️特别热情 好评好评❤️❤️❤️下次旅行一定会再找回best holiday！

感谢导游 小赵 和领队 Nicholas Ho 带我们去了美丽的云南！这次旅行真是令人难忘。小赵和Nicholas Ho对云南的知识令人印象深刻，他们的专业指导使得我们对这个地方有了更深入的了解。 我们游览了云南的壮丽景点，包括令人叹为观止的石林、丽江古城和神秘的香格里拉。小赵和Nicholas Ho在整个旅程中都非常热情和细心，确保我们的需求得到满足。他们的讲解和建议让我们的旅行更加愉快。 个人而言，我对这次云南之旅印象深刻，不仅因为美丽的风景，也因为导游和领队的出色服务。我强烈推荐他们，如果你计划前往云南，他们会使你的旅行变得更加难忘。再次感谢他们的精彩服务！

We joined Shanghai trip recently and it was a great experience with a superb tour leader namely Morris. A helpful, understanding, and supportive during the trip. It was a pleasant trip with such a wonderful tour leader to guide and ensure your satisfaction throughout the trip.

Had a pleasant Osaka - Kyoto - Nagoya - Shirakawago - mount Fuji - Tokyo trip under Best Holiday which was leaded by the tour leader, Sook Yi. She is very helpful, responsible & caring for the elderly. Thanks to Best Holiday & Sook Yi for giving us a memorable Japan trip!

夸别20年后第一次跟团，弟弟选了唯一旅游一家人参加5天四夜岘港，巴拿山，会安，顺化之旅。真的出乎预料令我感到非常的满意。虽然这次是我第二次游，但一点都不觉得闷，反而觉得非常的值得，开心和满意。每天都有惊喜，不止是景点，食物更是超好棒的，多样化，每餐都吃到很饱因为太好吃了。 加上专业领队Mia美瑶的带领下，我们更是不用烦，一切安排妥当，服务周到，设想周到，时间拿捏得很好，我们也不会觉得太赶。她不止人漂亮，服务真的一流。感恩有你。 我们大家都很满意这个团，不是购物团，吃好住好，景点也不错。下次有机会我们还会选择参加唯一旅游去其他国家。

Wee Tang as our Tour Leader for Taiwan trip was an absolute gem throughout. Full of humour and engaging whenever we need his assistance. We were fortunate to have him around. I guess Best Holidays will be my choice of travel agency for future holidays.

Tour guide Teck Sen did a good job, very fast response to our needs and questions. He always able to give descriptions about the places that we are going to visit well and always prepare the tour members about the site one day earlier …

Joined Harbin trip 8days 7night, the view was amazing and our team member were nice and friendly. Thanks to the team leader Rynnloong helped us to take good photo during the trip and the local tour guide 小马. Definitely will revisit this place.

Joined Hanoi Sapa tour led by Jarrell Tee. He is very nice and able to take good care of all members without neglecting anyone in the group. He has helped us take a lot of lovely photos and captured all the sweet memories during the tour.

谢谢唯一旅游的安排，让我们一家人及朋友在越南Danang6D5N行留下一个美好的回忆，特别是疫情后第一次出门，加上领队Chee Wee一流的拍照技术，让太太和女儿拍了很多美照片, 因为航空公司的问题更改我们的回程时间，导致我们必须多住一晚，但是领队与导游也悉心的为我们安排额外的行程，服务至上，也给我的朋友安排一个意外的生日庆祝，唯一旅游一级棒，Chee Wee , 你是我的唯一

We joined a 6D5N Danang trip on 16/12/23. Everything is excellent here. Mickey is our tour leader. She is responsible and has done her job well. We enjoyed our trip very much. Looking forward to come back to Danang again.

Xiao Sen is a very young, nice, helpful and responsible tour guide. He will intro the nice place, local snacks/food and other, also help us take nice photos. Met many new and nice friends from this East Europe trip ☘️

第一次和好朋友一起去张家界旅游，我们选择了唯一旅游Best Holiday，运气特好遇到一个很不错的领队Connie Chen和中国导游姚明刚(小明)，九天张家界☞长沙毛泽东故居、梯田☞凤凰古城、七星山、夜游七十二奇楼☞芙蓉镇☞天门山国家森林公园、玻璃栈道☞武陵源、百龙天梯☞玻璃吊桥、VR体验☞黄兴路步行街，风景真的很美，我也很喜欢我们这个团队，每一个人都很随和、健谈。对此之旅的领队和导游工作非常满意，特别照顾的无微不至。

Thank you our tour leader Mia Ho for Harbin trip so well and taking care of all the aspects of a fun vacation. She will the best part as our tour leader…Indeed, thank you for making our holiday worthwhile …

Anthony Ang is a very attentive tour leader throughout our 8D/7N Taiwan tour and took very good care of us all the time. Plus a very good photographer as well. Very pleased to have him as our tor leader.

I joined the tour trip to Japan and it was a great trip. The view was amazing and the people were nice and friendly. I'm grateful to our tour leader, San San for the help and guide throughout the trip.

Danang vietnam越南团真的非常适合带家庭来旅行 行程即轻松又快乐 节奏不会太快 有充足的时间慢慢逛和体验当地 晚上回酒店后还有时间附近逛 食物也蛮不错 不过这里天气真的很看运气 （刚好是雨季）我们很庆幸导游阿玉有调一调了行程 唯一去bana山的时候才是整天阳光明媚 其他天都是雨天 也谢谢我们领队mei也非常随和和尽责 都会尽可能得满足和完成我们的要求 整体是个不错的体验哦

21/07/2023 6D5N Best Holiday 越南河内/下龙湾/沙坝之旅 最美好的越南景点和美食。还有五星导游武文水和啊恒Nicholas Ho领队的陪伴，留下美好的回忆。 Best holiday and Nicholas: you are the best. Thank you so much for arranging such a wonderful trip.

Ms. Carmen is a friendly and responsible tour leader, very caring for elderly members, make everyone feel comfortable and enjoy the 9D7N Inner Mongolia trip without hassles. Recommended!

It is our lucky day, mount Fuji snows earlier than expected. Best holiday tour provide abundant food and delicacies. It is a great trip Tour lead by Pei Shien …

Our tour leader, Hannah helped us to take good pictures during the entire holiday, while ensuring the cohesiveness as well as happiness of the group. This was a fun trip. Well done!

The tour leader (Nicholas Ho) and tour guide (王威) are responsible. Nicholas Ho prioritizes our safety all the time and appreciate his photography skills as well. Recommended.

参加九月十六日出发去北疆的二十人旅行团，领队是Morris Ho. 开始三四天所乘坐的巴士状况很不好，后来在领队要求及安排下，换了一辆舒适的巴士。领队Morris Ho 是我所见过的最好领队，他敬业，有耐心，有责任心，勤劳，给予团员很好的照顾及服务。每晚他都会去巡房，问团员有没有问题等等。Morris Ho

Wonderful Trip to Da Nang, Vietnam. Thanks to the informative and carring team leader (Mickey) and the local tour guide (Ah Xin). Definitely will revisit this place.

Love the leader Jennie Heng’s service. Really friendly , Attentive and helpful. Took care of the group a lot too. Good job!! had a great time with my family …

I truly enjoyed my trip to Sapa & Hanoi Vietnam with Best Holiday travel agency. Our tour leader, Rynn was awesome Thanks and keep up the good service. …

Beautiful scenery especially Sapa and Fansipan. Tour Guide & Leader, Connie Chen excellent service . Will travel with Best Holidays for future travels.

非常感谢导游张军和领队Nicholas Ho的带领下顺利的完成了这次的重庆+张家界之旅。他们分享了很多知识和景点的故事，他们也非常体贴的关心和照顾每位团友，更给了我们很多难忘的回忆。食物和住宿方面我们一家人也非常满意。下次旅行我还会再次选择Best Holiday

从12/11 /23 开始8天的云南旅游非常充实，谢谢领队Jennie小番薯 的细心和耐心。不论什么状况或遗漏了东西她都尽力帮助还脸带笑容，不让你心情不好。时常问我们还有什么需要的，也常常帮助我们拍照，活泼，和蔼可亲。所以我给他5颗星。当地的导游，司机也都不错。

台湾西线游让我们对台湾有了新的认知,这个是我第二次参加唯一的旅游团,疫情之前曾经参加过中国长江三峡的团很开心这一次也让我们带着美好的回忆回家.在这里很感恩能遇到很尽责的小雪领队和一班来各洲的开心又能搞笑的团友希望之后大家还能一起再约一起出游.谢谢大家.

參加了領隊J a r r e l l阿建帶領的河內沙垻團26/11-1/12。他很有耐心和友善，對每一位團員都很好，尤其我們這一班長輩。他拍照很漂亮，幫我們這一班老同學們拍了很多漂亮的照片，記錄下我們的美好回憶時光。大力推荐參加他帶領的團隊。

Mia Ho 瑶瑶是个美丽，细心的领队/导游。出入境台湾帮我们处理的妥妥当当。在这8天7夜的台湾之旅，带领我们一群人，游山玩水、玩的不亦乐乎，流连忘返。感恩 Mia Ho 的带领，让我们有个愉快且难忘的台湾之旅，后会有期。

非常幸运这次的清迈之旅有领队Mickey Luii，服务周到，若有何需求她都能尽力满足。在下车时，也可以观察到她贴心地照顾老一辈的人上下车，非常之贴心。在无聊之时，也能幽默与大家交谈甚欢，这次旅行是一次不错的体验！

领队：Nicholas Ho 导游：张军 地点：中国（张家界、金佛山） 第一次出国跟团旅游，非常棒的体验，领队和导游非常细心照顾我们大家让我们了解每一个景点的故事和体验。

这趟云南之旅，让我们有缘遇上两位尽责任又有耐性的导游，一位是马来西亚的导游mango芒果一位是中国导游小郑，还有中国司机大哥。。期待有机会再跟mango 带领的团一起飞其他国家 …

04-07/11/2023越南芽庄之旅 领队：Amanda、越南导游：关小瑜 这是一个很棒的旅程，导游和领对都很好、很友善，虽然短短几天的旅程，但是安排得很好。吃住都很不错。谢谢他们给我们一个开心的旅程

很好的旅行社，领队Jamie Lai非常好，很照顾大家和帮忙摄影，拍照技术很棒，伙食很好，行程很流畅。希望下次jamie还可以带领我们一起快乐旅行。下次还会选择best holidays~

参加了河內沙坝26/11-1/12的团，领队阿建JarreII很好友善，很照顾所有的团员，他也我帮我们拍了很多漂亮的照片，为我们记录下美好的回忆。赞赞推荐参与他带领的团。 …

感恩遇上美丽又贴心的瑶瑶Mia领队。因担心机上没有素食餐，上机前会为我备些食物。您更记得我的生日，为我送来小蛋糕。感谢您的照顾与陪伴，为这次寒冷的东北之旅增添了温暖。祝福您

这次旅游意大利真的非常享受和开心，非常感谢领队Yen Zen的照顾和贴心服务,也感谢Best Holiday 安排的酒店住宿和餐厅,真的非常棒，下次旅游一定还会跟你们的团

这次旅游意大利真的非常享受和开心，非常感谢领队Yen Zen的照顾和贴心服务,也感谢Best Holiday 安排的酒店住宿和餐厅,真的非常棒，下次旅游一定还会跟你们的团

我们的领队Hui Shan和小孙，他们虽然很年轻可是照顾我们到很好，他们都是一个很有责任感的一个人。对于旅行的行程安排会比较紧张，有点赶。可是我们大家都玩得很开心谢谢 …

这次的9天七夜韩国团完美结束，真心的感谢我们的领队Jamie Lai 和导游Judy细心的安排。她们在这趟旅程超级照顾我们，尤其是我的父母。我希望他们的服务继续都那么好。

参加唯一旅游8天7夜張家界之遊，感谢亞力和Nicholas Ho的细心安排和照顾，行程安排的非常好，超值，誏我们玩得开心，要旅游找唯一，平，靚，正

我第一次join best holiday 这次的导游和领队10分我给他们7分，还有进步的空间团餐和酒店还是满意的，很感恩认识了一帮很好的朋友

这次越南芽庄和大叻之旅很开心，大叻最好玩，天气凉爽，景点比较多。 领队Aries美女照顾我们很周到，还帮我们拍照，谢谢。

我非常感谢啊文与室怡领导我们这次桂林的旅程，感谢她们非常的友善与爱心，令我有一个难忘的回忆 …

领队人不錯,安排餐点也到位,第一次参加这家旅行社开始有点不放心,不过整个旅程安排都很好,重要是性价比高.

Seronok dgn SASA best holiday pergi SG enjoy

RYNN , …