Auto Masters Christies Beach is a Auto repair shop located at 139 Beach Rd, Christies Beach SA 5165, Australia. It has received 165 reviews with an average rating of 4.8 stars.
Monday | 8AM-5PM |
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Tuesday | 8AM-5PM |
Wednesday | 8AM-5PM |
Thursday | 8AM-12PM |
Friday | Closed |
Saturday | 8AM-5PM |
Sunday | 8AM-5PM |
The address of Auto Masters Christies Beach: 139 Beach Rd, Christies Beach SA 5165, Australia
Auto Masters Christies Beach has 4.8 stars from 165 reviews
Auto repair shop
"Firstly before I write my review, let me make people aware, if you didn't know already, that businesses are able to pay Google to have bad reviews removed"
"We now have both cars serviced there"
"They have always done a good job and also done the little extras such as providing tissues, a bin bag, and a key tag to get keys returned if lost"
"Very friendly warm welcome to the business informative and honest from start to finish"
"I had my car serviced at Auto Masters Christies beach and I was impressed by the high level of customer service I got"
Firstly before I write my review, let me make people aware, if you didn't know already, that businesses are able to pay Google to have bad reviews removed. I took my car in for a simple service, thats all. Nothing was wrong with my car apart from it would require a bit of a top up (water), once a month or so. I got a video back from them showing a plethora of things apparently wrong with it, as well as all of a sudden a major leak in the cooling system. This was not the case before I foolishly handed my car over to them. I have spoken to them, and they tried to blame it on me. They lead me to believe that my car was ok to take, ie not so urgent, and booked me in for a week later, saying that I just needed to keep an eye on the water level. Well, I didn't even make it home before the car overheated, and I was forced to call the RAA and get my car towed home. I have since spoken to a number of people include other real mechanics, about their experiences with this mob, and seriously, no one had anything positive to say about them. I have since had the car towed again to a REAL mechanic to have their stuff up repaired. Biggest nightmare "service" I have ever experienced in my life! Don't fall for all the fancy bells and whistles like a video report ( which they try and con you into paying for unnecessary non-urgent repairs). I would recommend avoiding this buisness! EDIT/Response: What is "absolutely disgraceful", is that you are denying what really happened. Your fix was going to be to "bog" up the leak (which by the way did not exist to the extent of which the video indicated, how else would I have been able to get the car there/drive to/from work), with some sealant product instead of replacing the pipe, which BTW I have had done by another mechanic since. The "advice" I was given was "just keep an eye on the water", (until next week when you could book me in), leading me to believe that the leak was not as urgent as it was. Also I dont appreciate being called up and harrassed on the phone by your staff in regards to this review. Finally, in regards to the last matter in your response, look it up.
We now have both cars serviced there. The guys there are absolutely fantastic and everything is explained in detail to myself. It is the first mechanic we have ever been to that has it all friendly informative u don't feel u are getting ripped off like other mechanics do time and time again. Best of all their customer service is outstanding and I feel like a valued customer not a cash cow for their business. I would definitely give them my recommendation to others needing a fantastic team of mechanics.
They have always done a good job and also done the little extras such as providing tissues, a bin bag, and a key tag to get keys returned if lost. Today, however, I really saw how excellent their customer service is - I had known that our brakes were in need of attention but had put it off, suddenly remembering just two days before our family drove to Whyalla. I called to ask what I should do and, although they were fully booked already, they managed to fit us in so that we are able to drive safely!!
Very friendly warm welcome to the business informative and honest from start to finish. All work completed in very timely manner with full communication on what was completed and what potentially needed to be done. Vehicle was immaculate when picked up. Mike is a great guy honest and genuine. Aaron was a lovely lad. In this world of high expenses I found it to be very affordable and will definitely be continuing to take my vehicle to the Christies Beach branch great service THANKYOU
I had my car serviced at Auto Masters Christies beach and I was impressed by the high level of customer service I got. Everyone was friendly and they took the time to explain what was required and answer all my questions in lay man terms. This showed me they are trustworthy and made me feel comfortable. I will definitely be bringing my car here again and will be recommending to all my friends to get there car serviced here. Thank you Auto Masters team.
Well they've done it again! I've been getting my work ute and private car serviced here since Mike helped me out at short notice a few years ago. Today, I was stranded at Paris Creek just past Meadows. RAA no go, towed to Christies Beach. Mike had ordered a starter motor arrived 20 minutes before I did at 2pm. All fitted and ready to go by 4pm. Fantastic service. Above and beyond. Thankyou again Mike and the Crew
AutoMasters Christies Beach is staffed by genuine, courteous and friendly personnel who make you, the customer feel confident that whatever the task they will 'fix it'. No job is to small or too big, if another problem arises, they phone you ' give you the details and it is up to you whether or not it is fixed then and there. The little extra touches are very much appreciated
We took our car in for a service and the guys went one step further. We loved the video that was sent describing and showing issues that needed to be addressed with quotes. The visual presentation with the description is next level. Very happy and will be using their services again. Cheers guys
Brett and the Christies Beach team have been amazing. I've had my car serviced, brakes serviced and replaced and recently some parts replaced by them and have been happy with the service provided! Brett is always friendly and responds quickly on the online system. I highly recommend this place!
I have changed my radiator and my brake rotors there, on top of that I asked them to have a look at my fuel flap because it wasn't opening they have fixed my fuel door but didn't charge me, seems like they did it job unlike ABS they charge you for the job but they don't even do the job.....
Brett and Russel have been so incredible helping me with my car, they found the problem and it appeared to be a job for an auto electrician, which they don't have. but they did everything in their power to help me, and I truly appreciate. Honestly can't thank them enough! :)
Staff very friendly, willing to help and answer any queries regarding problems with the car. Work was done within a reasonable time and very efficiently. Was very surprised at how low the cost was. Would definitely go back. Have mentioned Auto Masters to my family.
Would highly recommend. Went above and beyond. Explained everything they were doing in detail & at reasonable costs. Friendly staff gave me a lift to my location. Spend the time answering all my questions. Will recommend to everyone. Wouldn’t go anywhere else
I had Auto Masters rehash my cars air con. They're a good price, completed on the weekend, and even gave the car a quick vac. They put the dye in the gas free of charge and ask you to pop in after a few weeks so they can check for any leaks. Good experience.
Great service from Sam and crew professional and at a great price. Loved the video to explain 2hat further work is required and no sales pressure to get it done. I'll be back again for sure. I recommend Auto Masters Christies Beach. Thanks to all the crew.
My car feels so much better to drive now, just like it did when I first bought it. Andrew was honest when explaining what was required and I didnt feel pressurised. The prices were really good too. I really loved the way they cleaned my car inside and out
"Fantastic service from Mick and his team. A long overdue automatic service was performed the quote was spot on and a few extra issues under the car were reported on. Plus to my surprise the car was vacuumed, blackened tyres and ....a sticker. All right.”
Michael and his team have worked extensively on my daughter’s car over the past twelve months including both checked in services and emergency work I have always found Michael to be professional , friendly and thorough. Recommended without hesitation.
"Staff were very informative and kept me up to date with what was happening through out the day, my car was so lovely and clean when I went to pick it up also, will definitely be recommending auto masters Christies Beach to family and friends!"
Excellent service and people who did much needed work on my Toyota Aurion. The car feels smoother, quieter and in shape. Extra commend to Sam for his wonderful care and pricing assistance. The place to go. ! Thanks fella's. C U next time :)
I recently bought a 2nd hand car privately and needed the air con fixed - the team were amazing! Video was sent through of the issues found and a solution quick to hand and done the same day. A further issue detected and they only charged
Thanks Aaron and Mike at Auto Masters Christie's Beach for promptly booking me in, explaining and showing me what was happening with my car and then giving it back all clean and with my own tracking key ring! Cheers guys see you next time!
Just had my car serviced here - what a great experience!!! Owner, Mick, is efficient, courteous and very thorough. Love the extra little touches. I am now one of your regular customers and will recommend you to all my friends and family.
I came away feeling confident that my car was examined thoroughly and was not led to believe there was work to do unnecessarily. In fact my brakes were adjusted and I wasn't charged. Will definitely go back for any servicing and repairs
Used Auto Masters Christie’s Beach for the first time today, an exceptional service! I would highly recommend! Very detailed service of my Barina, great communication and a very pleasant team. Will definitely be returning! Thank you!
absolutely BRILLIANT.. I was trying to juggle major work on my daughters car and get to Gilles Plains twice a day.. they were ABSOLUTELY BRILLIANT and gave me good and honest advice. Will DEFINITELY continue to use them
"Michael and the team at Christie’s always do a great job with my Hilux. I value Michael transparency with pricing and what he’s doing to the car. We also take our delivery cars to him and he always does a great job!"
Took my car there as I has a noise. They took my car and tighten up everything where I said the noise was coming from. Didn't cost me anything. Hard to find places like that. Thx u auto masters. (Christies beach).
Auto Master on Beach Road The best place to take your car for service, fantastic group of guys they care for your car the same as a Dr care about your body I'd recommend anyone to take their car there for service"
Absolutely loved and appreciated all the work they did and are currently doing to make sure my car runs smoothly and safely. They have been very thorough and polite with keeping me up to date on everything aswell
Thankyou Auto Masters Christie's Beach for your outstanding service of our SUV. Michael & his staff are very friendly & so thorough. Highly recommend Auto Masters @ Beach Road Christies Beach. Barb & Tony Henshaw
Beach Road Auto Master try to bully me into servicing my car with them. I was trying to get into my car, they wouldn't let me leave. Keep trying to insist i Service with them. So cringy how desperate you seemed.
Horrible customer service. Tried to call up about getting a flywheel replaced and not only could I not understand a word he was saying but he was snappy and rude and then hung up on me. He just lost out on $500
Refreshing to receive sincere prices without hidden costs. Car drives like new and almost didn't recognise as car detailing was provided which was unexpected and appreciated. Thank you and see you next time..
"Awesome job done. Was notified and asked to come in and see what needed to be repaired before being done. Quote given was very reasonable and work done quickly. Thank you to the team at Christies Beach."
"I was very happy with my experience here, the work was completed quickly and well. I was also pleased to be given some great advice on installing my reversing camera. I would recommend Automasters."
Worst customer care negligence ever experienced threatening former customer who had an oil leak repaired resulting in seizing up of engine due to shoddy workmanship they refuse to fix it
First time and the service I received was 5 star. Mike and his team were wonderful people. Worked hard to get my problem fixed and the charges were reasonable. I'll surely be back.
A huge thanks to Sam and the boys. Sam squeezed us in on a super busy day just before Xmas to fix our cars airconditioning . Thank you and hope you all have a fantastic Xmas.
Staff are helpful Mike explains everything clearly that you understand very professional but my car still has a little noise from my brake pedal to go back if it doesn't stop
Very polite and helpful service attendant, noted things on my service truthfully and left my car cleaner than when I dropped it off which was just lovely. Highly recommend
Very professional and fast service, they gave me a breakdown of costs before they undertook any work. As a bonus they even vacuumed my car. Highly recommend Auto Masters.
Very professional helpful and friendly branch went out of their way to explain what had been done including a video car was left very clean overall excellent experience"
"This is the second time we have come into this store. We have returned and will continue to, due to the friendly service, and excellent work. Keep up the great work.
The staff were excellent the work they did on my car was fantastic very happy with the service and Michael was brilliant will allways go there for service."
"Excellent service. Highly professional mechanics who do an outstanding level of work. Have now found great Doctor & Mechanic after moving from Qld to SA"
"Brilliant Customer service, and got what I needed fixed and cheaper than what I expected too. Will be returning for any repairs that need to be done."
"Michael is both helpful and technically knowledgeable. Im a retired mechanic and new to the area. It is important to me to find a capable workshop."
I cannot praise them enough fantastic service and how they dealt with Covid and working and sanitizing of the car was brilliant. I will be back.
These guys did a great job fixing my car. Good to get a video of the issues so you can see what they are talking about. Friendly service also.
Pleasant friendly staff,honest report for any problem or service with true in work carried out.Would recommend this service centre anytime.
Auto Masters at Christies Beach provided me with excellent customer service,keeping me informed in every step of my service and repairs.
Had my Hyundai in for a service . The staff were very friendly and gave me the best deal available for my extra work that needed done .
All required issues were communicated with me prior to fixing them. My car was ready when the said it would be. I will be going back.
I don’t think I’ll ever go anywhere else to get my car looked at. Always trustworthy, and the kindest mechanics I’ve ever met. :)
As a visitor to Christie Beach Auto Masters was very helpful when car required attention. Thank you Mike and team....appreciated.
They are very kind and caring people that are there they make sure that your car is safe to drive I would highly recommend them.
"Excellent customer service, top notch communication especially in relation to any extras required. Very competitive pricing."
If you need anything done to your car highly recommend these guys honest and professional. Will refer and return. Thanks Ben
Very friendly and professional service. Transporting to and picking me up from work is very helpful. Thank you very much
Great customer service, they had a very busy day and managed to fit me in after giving them short notice. Really happy.
"I enjoyed the customer care and detailed explanation of the service done. I would highly recommend Automasters."
Very good in sevice and price would give 5 stars but first time there have to see if they are as good next time
Great communication and marvellous service from Michael and the team. Friendly and welcoming. Happy customer.
Mike rescued me when my car wouldnt start. He went above and beyond. Great service. 10/10 would recommend.
Great customer service and attention to detail. Friendly staff, our vehicle is alway well looked after.
Have always had amazing service at auto masters. Mike at the front desk is awesome and super helpful.
"Micheal did a great job. The work was done to great satisfaction. Very friendly and professional..."
Always very polite...explain things...and you get a sense they care. Awesome to deal with everytime!
Local professional fast service. Called to advise of works needed and future items to be scheduled.
Really great team. Super friendly and helpful and do professional work. My new go to mechanics
"Great service and very friendly staff. Don't trust anyone else with my 4WD or car. Thank you"
Pleasant & easy to communicate with, take time to explain what was done and what needs doing
"Very service, attention to detail is amazing and kept me informed throughout the service."
Mike and Aaron were excellent...great guys, great service....thanks guys...I will be back.
Fantastic customer service with equally fantastic workmanship!! Wpuld recommend to anyone
The service from these guys was second to none, would recommend them to anyone, and have.
Great mechanics, they will send you a video and walk through any issues they have found.
So very helpful, took time to explain details and did a very tidy job thank you so much"
Perfect customer service, great work carries out my car and reasonable price, good work
Great service, great prices, great explanations and no pushing for extra unnecessaries.
asked a lot of questions. no service net bit will be going back. owner very friendly.
Very helpful friendly staff no job too small and give reliable advice on any issue
An awesome team! Thank you so much for your thoroughness and great customer care!
Amazing & Friendly Service. Highly Recommend. Will be coming back in the future.
These people do a good honest job and will look after you. Highly recommend.
Excelente service. I recommend it. Russel is a super good and nice employee
Try to tell me my car needed extra work. I just wanted my air con done
"Friendly, helpful, little things that make paying that much easier."
Friendly staff and high professional service, I am very happy with
Great service , fair price my car feel like new . Cheers Paul
Top class service, really recommend this garage to everyone.
Friendly service Brett is very helpful always excellent work
Love the video of the service. Thanks for vacuuming my car.
Thorough, great customer service and really helpful!
They were helpful and were attended to right away.
Great service, very professional work good prices
Excellent and friendly service. A big thank you.
Excellent work and service, highly recommended
Second time here. Very happy with the service.