The only star goes to the service provided by the seller Célio. The rest of the experience with the store/warehouse is terrible. Products delivered defective, the deposit does not commit to dates for resolving the problems, and I have been waiting for more than 2 months to have the furniture I paid for. I do not recommend.

TERRIBLE. I bought a table with 6 chairs at ARTE SALA DO RIO DECOR da WASHINGTON LUIZ in November 2019. They delivered it to me on the agreed date, which was in December 2019. But one of the chairs was torn and at the beginning of this year

Terribly, I sold my old car to buy a sofa, as my daughter has difficulties going to therapy and especially, I needed a comfortable and good sofa. I bought it for $2800 at the Arte Sala store in Via Parque RJ. Money from my old car, which I

Terrible service, don't even go to the door. I bought a suspended home that was installed and after 5 months it collapsed at 4 am. Thank God no one was hurt because the man stayed upright the way he fell, he didn't fall. My wife was on the

Bad experience. Technical assistance with no quality, in addition to trying to solve it, "attacks" the customer and tries to reverse the blame. I'm going to look for a person responsible for Arte Sala who can resolve such attacks, as it

Bad experience with Arte Sala de Niterói, I don’t recommend it. I bought a sofa in cash worth R$2,190.00. They gave me an estimate of 35 working days at the store, at the warehouse they said there was no estimate for delivery, a total

Poor quality. I paid R$2,000.00 for a sofa and a year and a half later the upholstery has sagged so much that I can feel the wooden structure of the sofa when I sit on it. Don't spend your money in this store.

Good furniture store with good value for money, and good quality furniture. I purchased a modular sofa that met my needs and the service provided by the store was very good.

Excellent place