Terrible service. The manager who books the appointments is insanely rude. He cancels appointments last minute just because he feels like it, or because he wants to “get back” at client’s because they have cancelled in the past. He will cancel your appointment if you are 1 minute late even if you will be there in 30 seconds. He speaks in a very condescending tone when clients question his bookings. I have been at the salon several times when he has been in verbal arguments and disagreements with other customers (that says a lot). Not to take away any credit from Anju because she is amazing, but this salon has lost all my family and friends’ business because of how rude and mean the manager is. Anju would be much better off without him. Just look at the comments of each of the bad reviews. It says something when the manager responds rudely to each one of them He does not apologize for the poor service, rather he tries to back up his opinion in a disrespectful manner. That is no way to do business!!!

I phoned them to take an appointment for eyebrow threading, receptionist very rude saying he did not have place, then changing his mind for 1pm. Came in at 1pm, directly the receptionist asked me to sanitize my hands, no hello no how are you nothing. Told me to sit down and wait a couple of minutes. I had to tell him myself what I came in for. He was not proactively asking anything. Waited 5 minutes and asked for the price again, told me its 15$ for the eyebrow when it says 10$ on their website. He tells me they have no website, I show them their own website, he says it’s google and its not reliable. Sorry but what kind of salon is this. Worst salon ever as I walked out without a thank you. And without my eyebrows done. What a waste of time. Please make yourself a favor by not ever going to that place.

Not a fan of their appointment taking system. I also asked for an appointment at a specific day and time and was told they would get back to me. They then texted me the day of telling me it was ok, which I dont understand because its either the time slot is available or its not, people arent gonna sit around waiting and some people like to plan ahead. You just have to go into your booking calendar or system and you will see if someone has booked an appointment or not... really not that difficult.

I love going to Anju. Very clean, amazing threading, waxing and laser but the down point is that u have to deal with her husband for the appointments. God forbids u have to cancel for some reason ur on his black list and becomes quite rude. I don't deny he tried to accomodate me even after I had to cancel twice cz I was very sick but now he prefers I don't schedule ahead. The problem is that I love Anju's work.......dilemma.

Avoid this salon at all cost. Unfortunately, the only way to book an appointment is to go through a very rude and condescending “manager”. it really is a shame because the lady doing the work is really lovely and excellent at threading. It’s just not worth the hassle of dealing with such an unpleasant man every time I need an appointment! He seems to hold a grudge and behaves very unprofessionally. Very disappointing.

Horrible customer service. I arrived on time for my appointment that was rescheduled not once but twice. Once, I got there, door was closed. I called the salon and finally, a man from outside came to open the door. When I asked if I had to wait long, I was told that I'll have to wait longer because I was a "new customer" and that old customers have priority... So Nope, never again, no thanks!

Anju is fantastic. Her husband the manager is just so dreadful to deal with. You got to book your appointments through him, hes RUDE. Do not dare to be 2 minutes late for your appointment. He will cancel your appointment right away, even if you are literally 50 seconds away. Bad customer service. VERY GRUMPY. If I had to rate Anju alone, I would give 5 stars.

Anju is literally the best esthetician I've ever been to, her eyebrow technique is just amazing, she always listens to what I want and makes sure I always go home satisfied! Her salon is super clean and customer service is just fantastic, 10/10, would definitely recommend for all waxing and eyebrow needs …

Very rude service from the manager. Had to reschedule an appt because my babysitter canceled, and he ent me a threatening text message. Do not recommend at all. Zero customer service over the phone. Anju is amazing. She's better off without the manager.

First time there today and I was so pleased! She did an amazing job on my brows, really taking her time and very gentle. She even ended with a quick little brow massage that felt amazing. So happy to have found this place!

Very clean n nice place ....even when I didn’t have an appointment I got to do my eyebrows n she did an excellent job . Coming back for sure .. on top is one of few places is open Sundays so I highly recommend it .

Anju is super sweet and nice. She makes things relaxing and does her best to take care of you. Her husband on the other hand has his grumpy moments. I would recommend this place.

She is great, pleasant and did her best to make my eyebrow threading as painless as possible. The 4 star rating is because of the Manager. His phone manners need some work :)

I’ve been going to Anju for over 10 years, amazing service! I’ve never gone to anyone else and would recommend to anyone for eyebrow threading waxing and laser hair removal!

I would give 0 stars I hope the manager gets fired soon because it’s taking a huge toll on the buisness, he is so rude on the phone and in person.So embarrassing!

Her and her husband are really sweet! Great hospitality and hair removal hurts less here than other places I've been!!

Great service, great prices, she did an amazing job on my brows. Dont be late for your appointment.

Great services! Anju is the Queen of threading. She gives great skincare advice.

Best place to get your eyebrows threaded. Everywhere else I go hurts so much.

Anju is a wonderful person and she does a great job on threading & waxing.

Great salon!! Amazing service and very friendly!

The lady was very nice and she did a great job

Excellent personalized service for Esthetics!

Great service and very curtious

I love Anju! Shes amazing!

Angena does amazing work.

Rude owner, poor parking

Great! Always great :)

Beautiful