really disappointed ..have been contacting an agent to review renewal premium that increased even being claimless over the year .the agent said will talk to his director and get back in few days .since he never called back nor reply to voicemail i left to his extension , it's almost a week now .would love to have explanation why that agent never call back his client . another person whom i talk to on Monday 21 August said will call me back in 48 hour time , non has happened.

À chaque fois que j'ai eu à les contacter pour une information ou un service, j'ai été horriblement déçue par le service à la clientèle. Les délais sont très long, ils m'ont demandé d'envoyer un document par courriel, mais j'ai l'impression qu'il ne consulte pas leur courriel. Ils disent nous revenir après 72 heures, cela fait presqu'un mois et je suis toujours sans nouvelles. Lorsque j'essaie d'appeler, je suis en attente et sa raccroche.

Last July I reached out to this insurance company and luckily got in touch with a man named Alexander vaccaro. He was so professional and relatable and VERY kind . I unfortunately moved back to my home Nova Scotia after getting hit by a tornado and loosing my home and had to cancel my insurance policy. But I would highly highly highly recommend this company and definitely reach out to this guy !! Hope you have a great year Alex!!!

The company itself offers the best rate in the industry (trust me, I've been with other companies). But on top of everything, the company offers many chances, especially when you are going through tough financial issues. The staff is very understanding and always looking for your best interest. Thank you Allstate for the amazing client experience you gave me over the phone and at your office. You got me for all my insurance needs.

Dans mon contrat d’assurance avec eux il y a remboursement des frais d’assurance routière. On a eu une crevaison et avons du faire remplacer le pneu sur la route. À chaque fois qu’on appelle, ils veulent pas prendre notre demande de …

They really determined to hurt their ex clients. They sent me to collections for a 63$ even before the deadline!!! Really! Luckily I called to pay thinking im ahead of time only to find out they passed me to collections. Never again!

Il faut être très prudent lors de l'annulation d'une assurance, même si vous avez trois assurance avec eux, et que vous en annulez une, ils envoient la dernière facture à une mauvaise adresse et ils vous envoient le paiement …

I was so pleased with the service we received from Alexandre. He was very patient with all our questions, and went above and beyond to help us find the best policy. Thank you again, and keep up the great work!

LUCIANO TIRONE un vrai professionnel, a l’écoute très bon conseillé, ça fait 20 ans avec Allstat je pense c’est le meilleur merci LUCIANO je vous souhaite une excellente carrière merci encore

WORSE AUTO INSURANCE COMPANY!!!! THEY TOOK MY MONEY AND THEN TURN AROUND AND SAID THEY WERENT GOING TO INSURE ME TWO DAYS BEFORE MY OTHER INSURANCE WAS GOING TO EXPIRE.

5* experience in chatting with Luciano, he's always on the ball and there to help. I do recommend him for the service levels, price and dedication!

Ils m’ont demandé d’appeler un taxi pour faire déverrouiller mon auto qui était bloquée. A quoi ça sert de payer pour un service de dépannage?

The service is very poor. I tried to add a vehicle and they were extremely rude. I don't suggest allstates at all.

Personnel accueillant, service rapide et courtois. J'ai économisé sur mes primes d'assurances auto et habitation

Ramzi, thank you for the advice and the information that you provided, I really appreciate it.

Toujours à l’ecoute, courtois professionnels très proches de leurs clients. Merci merci merci

Excellente communication avec les représentants. Personnel poli et courtois.

Service décevant j'ai appelé pour une soumission Ils m'ont jamais rappeler

Great customer service. Took the time to explain everything thoroughly.

Good and professional service,always have been satisfied.

Not responsive and a bunch of scam artists

Excellent service, explications claires

Ils sont à leur affaire

Cheap n convenient.

rascaldom