It seems that every time I come into this place the receptionist is more intent on informing me of my issues rather than fixing them. my most recent issue was their voucher included in the yearly wellness plan. Turns out, its not valid for the whole year, only the first three months. If that's the case I feel rather mislead, especially since its such a small issue that they didn't feel the need to resolve. As well as the voucher, their communication is not what they promise. The same receptionist promised me two weeks earlier that when my dog's allergen free dog food was back in stock they would contact me. cant you just tell me to "check for it at a later date" rather than promising something you wont deliver on? The worst bit is, I've paid a yearly subscription for this place, so I'm wasting my money if I go get my pets services taken care of elsewhere.

Have been going to this vet clinic for over a year, and have been seeing the behavioural vet for our anxious dog who barks and shakes because he is scared when at the vets. Our appoint for review post emergency surgery the Friday before, after our dog was attacked by another dog was cancelled. They couldn't accommodate a new booking on the day I had my original booking, for various bizarre reasons, such as he needs sedation we cant fit it in (he didn't need sedation for a wound check and drain remove), he is aggressive, (he barks he has never gone to bite, he didn't even fight back when attacked), we don't have the medical summary from the emergency vet (I already explained multiple times what happened). Asked to speak to management to cancel my wellness plans....a week later, no return call.

Had our first visit at AdelaideVet Goodwood road today and was so pleased with the entire experience. I have a nervous dog and when booking the appointment was told I could call from the carpark and go straight in to a consultation room to wait for the vet, instead of in the main waiting room with other dogs and people, this is such a brilliant idea for anxious dogs (and owners!) And my dog was very comfortable. Dr Tamika was fantastic, very caring, knowledgeable and understanding and the staff out the front were amazing too, I received such friendly and helpful service both times I called the front desk. So happy with my choice of AdelaideVet Goodwood Road for my dogs new vet. Thanks again to the whole team!! You guys are amazing PS. Maggie wanted me to add that the treats are also 5 stars

Went for a wellness check up and vaccines, Frankie (my dog) was showing clear signs of fear so I tried to help muzzle him. No success. Then we tried in a blanket then I was told he 'cant be with mum', and that they'll try to cut his nails if they can . I sat waiting very disturbed by the sounds of my dog crying. He came back with poorly cut nails (I have no clue why that was done - he was clearly distressed) - not helpful for future visits, she hardly checked his teeth/body and acted like everything was fine. Gave me meds to help relax him next time around. AS WE LEFT the private clinic room, she mentions his back legs might require expensive surgery in the future. It all felt very rushed, unloving and ingenuine.

I wish to thank the Adelaide Vet Clinic (in particular, Claire), for their wonderful assistance. I was planning to visit WA for Xmas, to see family, but then my Russian Blue cat, Harvey was diagnosed with Lymphoma. Torn between seeing my daughter and nursing my beloved pet, the Adelaide Vet Clinic arranged to board Harvey, in isolation for the duration of my trip. This was such a load off my mind, providing me with peace of mind. If Harvey deteriorated over the Xmas week, he would have been in the best of care. As it happened, the borders closed, and the whole thing fell over. But the fact remains that they were so caring and I would definitely not hesitate to deal with them in the future. Geraldine Gehlig

My first experience was good as the nurse let me go into the room with her to comfort my dog while she cut her nails. Second time round, the nurse just took my dog inside, said it was not necessary for me to follow and came out with two bleeding nails. I had no idea what happened behind the doors and she did not seem apologetic at all. Simply told me it was because the nails were "too long'' and it is normal. I have been a pet owner for a long time and I don't believe that was an acceptable reasoning. She obviously misjudged, cut them too short and onto the blood vessel. Will not come back anymore and not recommend this place to my friends or relatives.

I have followed Alex Harrison from another southern suburbs vet since he has recently moved to Adelaide Vet at Goodwood. Alex is very skilful in dealing with nervous animals and is the best vet I have found for my extremely nervous rescue dog. The vaccinations were done this year with no muzzling and we managed to get a decent look at her teeth which I was concerned about re tartar build up. I am very happy as the visit was much less tramatic for me and my dog than has been the case in previous years. I will definately be back when my other dogs vaccinations are due. Well worth the drive of a few extra kilometres.

We’ve been taking our doggo here since he was a pup, it’s been 1 year and he requires regular anal gland cleaning. Last time my partner took him and got his gland emptied but after 2.5 weeks the glands were full again, we took him to another vet where the Vet Doctor himself cleaned his anal glands and we were surprised to see how much of the yellow stuff came out of his bum and the vet doctor clearly was surprised by it too, not sure if we’re visiting here again but please train your vet nurses to drain the anal glands out fully.

After moving to Melbourne and seeing the price of wellness plans (and showing a local vet what was included in the TWP) I can honestly say that the wellness package that you guys supply is one of a kind. I will never have a hope of finding anything like it in Victoria and what you have done for animals all around Adelaide (and WA) is astonishing. The staff at Goodwood have also always been super friendly and helpful and I wish there was a way to teleport my cats - Johnny and Rigby - to your clinic for checkups.

The team here are absolutely fantastic with my anxious dog and spicy cat. We see a lot of each other now that my dog has developed an aggressive autoimmune disease. I feel confident bringing my pets here and I never feel that I am rushed. The team are happy to answer questions, talk me through results and explain how it all ties in to the treatment. I am kept in the loop. The team are compassionate and understanding and I couldn't be happier with them.

Chalette and Lena are AMAZING and have completely changed our lives with behaviour consulting. Our puppy adopted out of a neglectful situation has been seeing them for 3 months, since puppy school, and has come leaps and bounds in this time thanks to the kind and attentive care. Behaviour consulting may seem expensive but it is worth every cent. Chalette and Lena don't get nearly enough credit for the amazing work they do! I can't thank them enough.

I highly recommend Adelaide Vet on Goodwood Road for anyone in need of pet boarding services. I have used their facilities twice for my cat and both times I have been thoroughly impressed. Not only does my cat look happy and healthy after his stays, but the staff are incredibly friendly and helpful. I appreciate their genuine care for my pet and their attention to detail. Thanks Adelaide Vet team!

I'm revisiting this review after several years. I've become part of the furniture almost since my dog became epileptic. They have always been amazing with both me and my dog. Kat is outstanding and has bent over backwards to help me, every single time. She knows when I'm stressed and somehow manages to keep me calm. Absolutely the best care for my dog and I. If I could give 10 stars, I would.

We can never find the words to thank the staff and especially Kirsten and Kat for the kindness, professionalism and sensitivity they showed to us and our precious little Gizmo right up until the end. Kirsten will forever hold a special place in our hearts for her caring compassion. He was a sick little boy and the service we received was 5 star from these amazing ladies. Thank you xo

The worst vet experience for my dog, my partner and myself. Our dog was diagnosed completely incorrectly and then overcharged us by $800. They said he was fine and that our dog had strained his knee when his injury was on his paw and got worse due to a completely incorrect diagnosis. Then they pumped him full of drugs and gave him back to us. He got very sick soon after.

I recently had to have my cat "put to sleep ". The vet and staff involved were kind and very respectful and helped me through the experience. A few days ago I received a beautiful condolence card including a poem that actually made me cry. Five stars, ten out of ten, one hundred percent. Thank you for caring as much as you do.

All reception staff so accommodating and calm. Dr Alex gave an exceptional consultation post op and showed genuine car for our dogs treatment and recovery. They are always trying to find ways to save money for us by not doing things unnecessarily, whilst also considering our dogs wellbeing. Amazing experience so far.

I felt we (the vet & I) were collaborating to find the best solution for my dog, which I really appreciated after having doggos for the last 30 years. I was welcomed to call if there was no improvement within a few days, but there was no need. Thorough examination, great advice, effective meds & reasonable cost.

Good vets with some seriously dodgy business practices. I have had ongoing issues with being overcharged for dispensing medication, and I'm now having issues with cancelling a monthly charge which they are suggesting is a contract, despite being over 2 years old with no contract signed. Explore other options.

I have been taking my dog to Adelaide Vet on Goodwood road and I have never been disappointed. The staff there are extremely friendly, accommodating and helpful. The best testament I can give is how much my dog just LOVES going there. Regardless of what he has to have done, he still goes mad for the place.

I’ve brought my nervous dog here many times and the vet and nurse are always good at managing him. I’m happy with the thorough and high quality service I’ve received every time I have come here. They communicate with me well and make sure I understand everything that’s going on.

Been going there 30 + yrs always best service. Not always affordable. But that's on me. Staff are the best so caring. Vets are the best ever Dr Alex is very caring. I just lost my little Oggy Doggy everyone helped me. Withmy greaving. Thank you all so very much . Thanks Kat.

I have been taking my pet's here since the early 2000's. They have helped with puppy training and have also helped in the comforting when having to put a treasured family member to sleep. I would and do recommend this veterinary clinic to everyone. RIP Daicos my best friend.

The vet and nurse team at Adelaide Vet have always been great to me, my family and our dogs. In our time of greatest need for care they were compassionate and thoughtful, helped us through our stress and provided amazing care for our little mate. We are so thankful. Mike

I stood on my dog and broke her leg. This was my first port of call, and they took so much care of my dog and me. They made such a traumatic experience so much easier to handle. I can't thank them enough for their support, care, attention to detail and understanding.

The vets here are amazing. They are professional and caring and have always looked after my cats. The reception staff are all smiles, even when they are down. The clinic and atmosphere are bright, well lit and comfortable. Thankyou Adelaide Vet for getting it right!

Amazing service. This was our first vet experience and from the initial call with Kat, we felt very welcome. At the appointment, Magnolia (Vet) was extremely knowledgeable, assuring and patient with our many questions. Very glad we chose Adelaide Vet Goodwood road.

I took my dog to see the team down at Goodwood last night and I could not have asked for better service! Both Hayley and Kate went above and beyond my expectations! Friendly, professional and knowledgeable. I would recommend them to any pet owner! Thanks again

Efficient, thorough, compassionate. I never cease to be amazed that we pet lovers spend more on our pets health than we do our own!! AND this pet is my 'grandpet' not even my own!!! His owner is disabled and cannot afford vet bills. Oh well. Thats life.

have been going here for years, their care and attention to pets and owners is amazing they take time to explain what's wrong, offer treatment options, and take time to reassure you when you're worried about your furry family member highly recommended

Will never book here again for anything. Had my cat boarding that I had paid in full for weeks in advance cancelled with less than 24 hours noticed. Completely ruined my trip I had already paid for and was too late to cancel. 0/10 for reliability.

Cannot thank the team enough for the treatment of our dog. From pre- op to post op Dr Harrison and the team took the utmost care. Whilst the Prospect Adelaide Vet is our usual vet,at Goodwood Rd we were made to feel just as welcome at this clinic.

If I could put zero stars, I would have.. Do not recommend this vet whatsoever Goodwood Road and Trinity Gardens are both dreadful… Staff are rude have no morals dignity or self-respect let alone any kind of empathy… Very very unprofessional…

Dr Litto Su is an excellent vet. She has extensive experience and is very knowledgeable. She is very pleasant and is always open to questions. She goes the extra mile to provide the best quality of life and care for my sick, elderly dog.

Unfortunately we had to put our 15 year old Beagle Buster to sleep on Saturday . The vet I believe was Simon please pass on our thanks for his empathy such an emotional time for the family and how he treated Buster with dignity. Matt

Dr. Alex Harrison is very caring & professional. We brought our new adopted kitten Mawsie here during the Easter holidays, he took care of her carefully as swollen wound on her arm. Much appreciate for the team’s help …

Always been an excellent vet service plus excellent cat boarding as well - been coming to the Goodwood Rd practice for over 10 years. have used the Trinity Gardens one for out of hours emergencies twice and also excellent

Highly recommend. Have had an excellent experience here with everyone looking after my Groodle. The practice has caring and attentive staff and have really looked after us well. Thank you for all you’ve done for Waffles!

AdelaideVet in Goodwood has been outstanding! All of their staff have been very genuine and caring. Our dog is absolutely spoiled here with chicken sticks and he’s very pleased about it!

Our local vet, great staff and always so helpful with our staffy and her various medical concerns. Evie loves coming here and will cross Goodwood Road at peak hour to hello

They try everything drain pocket right up too getting stuff dog really don't need.. I payed the bill they keep trying get more when I haven't been there since paying bill..

I've been coming here for many years. Staff are always friendly and interested in my pet as well as its general health. There are separate dog and cat waiting areas .

This is a great place to take your pet, the staff are very friendly and caring and just as important they are very knowledgeable and will look after your pet.

Lovely receptionist, so good with the pets. Most vets were fine, 1 Irish female was a bit lacking but the other vets were fine. Pricing is okay, not too bad.

My dog did dental procedure with this vet, and it was a good experience. Reasonable price, clean teeth as a result and warm friendly staff. Thank you.

Lena at the Puppy Training school is absolutely exceptional! Simple but very clever advice to help you out with you juvenile delinquent!

Alex is a wonderful vet. Gave detailed explanation of issue and clear treatment options. Very caring. Very happy with the service.

The vet who looked after my kitty was lovely and they were very flexible when she couldn't be found in time for her appointment!

Shoutout the team at AdelaideVet Goodwood Road they were super helpful! Highly recommend these guys :)) - Petsy Pet Insurance

Great vet practice from reception, nurses and vets. Always treats our dog and us with compassion and understanding.

The staff are super friendly, very knowledgeable and made us feel very comfortable as first time dog owners

Huge thanks to Danika & the team at Adelaide Vet. They are always helpful and really good to deal with.

Their new facilities are fantastic, service is always great and they even have a doggy daycare service!

Our pets are always excited to visit the vet because of the care the staff show towards our fur babies.

The vets are lovely, listen to your concerns and are easy to talk too. The office staff are lovely!

Very caring and thorougly professional vets and counter staff. My pet Tilly LOVES going to the vet

Great staff and our boy, Jax absolutely loves going to the vet. Wouldn't take him anywhere else!

Use them for cat boarding. Staff are super friendly, clearly love animals. Highly recommend.

Our dog Chewy loves the place. If we walk past he always tries to go in to see the girls

Our cat passed. The staff were so kind. They were caring, thoughtful and professional.

Great attentive vets, especially Dr. Chris Brown! I trust them all with my pets lives.

Highly recommend. Knowledgable and friendly staff. I feel my pets are in good hands

Our dog is always happy to visit this vet service, and he is well looked after.

Fantastic staff and service. The cost matches the level of service you receive.

The reception staff are so rude and have no manners. Sorry we won't be back!!!

Always great care and attention for the pets at this vet. Wonderful people.

Really good, caring people ! Always excellent advice. Doggo loved it too.

Really impressed with this place and their staff. Highly recommend.

Very friendly and caring ,always really helpful on any thing pets

The VIP pet membership and the friendy staff are good value.

They are fantastic I recommend that you take your pet their

A great vet. Very friendly service and excellent facilities

Neat, tidy, great staff. Easy parking. Prompt appointments.

Saint Anthony my best friend I enjoy the. Mass their amen

Friendly and caring staff. Definitely would recommend

The staff are great, friendly and very professional

Incredibly supportive, comforting and good pricing.

I phoned. The lady was helpful and professionable

One of the best layouts for a Vet Clinic

Excellent visit for us, highly recommend

My son's budgie loves the people here

Wonderful caring staff, quality care.

Nice, good with a great pet programme

They have always looked after my boy

Excellent boarding and pet care.

Great place for cat boarding

Always good vets available

Really friendly and caring

Professional and friendly

Found reception so rude.

good gave me a shot too

Wonderful Vet services

Friendly staff & clean

They are beat staff

Great puppy school

Excellent services

Brilliant. …

Feedback given.

Very helpful

Excellent