The crew at Dial is the best! I started coming to them because of work and now bring all my personal jobs to them too. They're super knowledgeable and honest. Will go out of their way to help you, and if they can't, they'll provide info on someone who can. But seriously, they can do everything and you'll never feel taken advantage of.

Went to Dial for the 1st time today to get a couple of keys cut for my truck after the last 2 I got cut else where did not work. Dial got the job done with out a bobble highly recommend and will go back to them in the future for any future needs thank you very much for getting it right the 1st time!!!

Rough part of town which is why the front door is locked and you need to buzz in but I wouldn’t go anywhere else anymore. You can tell the staff work hard but also want to have fun. I brought my infant daughter in with me and the guy at the front cooed at her with delight. Way to make a momma proud!

Dial locksmith is the vendor that we use for our company they do excellent work and they are able to meet our needs at any given time it is a pleasure to work with dial a locksmith there fast they are efficient and extremely professional I would recommend them to anybody in the Edmonton area

Awesome had a fellow drop by fix the garage man door took him 15 minutes 6 screws and some labour talked about hockey great guy great work and super fast, polite and knew what to do and how to fix the issue highly recommended and will definitely use them for all my issues.

I though the price was decent to at least see if my home safe could be saved. Then the driver adds another $40 or so for “travel time” during a weekday. Super cheesy. No resolution when I sent a message. If your safe is with less than $150 don’t waste your money

I had an urgent lock replacement and I brought the lock and keys in to get replaced and new keys cut. Dial made time to accommodate my schedule and pricing was very reasonable. I would definitely recommend Dial to anyone looking for a Locksmith.

Had my house re-keyed. Dial provided great service; they were quick to respond to my quote request, the locksmith was friendly and did everything quickly and correctly. Also their fees were a little less than the other places I got quotes from.

No line, quick service, satisfied with product. No idle chitchat, was informative and answered my questions sufficiently, asked me relevant questions I hadn't thought of. Noticed the communication between staff was quick and efficient, they

Terrible terrible service. They dont tell you when they can arrive so you dont call another locksmith who can actual arrive on time. The guy on the phone was no help and we waited 5 hours for a locksmith. Could have learned the art of lock

I called at 8:04am this morning, a friendly fellow by the name of Jeff assisted me , and was able to decifer my wording (lol) about a safe and he was very patient and guided me through the much intricate process and I was able to do what I

I went to this place to get 9 keys cut. Some were specialty keys, I was happy to here they had the blanks to be able to cut the keys. They informed me that they were busy that they wouldn't be able to be done right away but that they would

Not happy with these guys. I booked them to come change locks on a rental suite after evicting a tenant who caused significant damage. Dial never showed up, didn’t call me to give me an updated timeline, I had to call them the next day to

The lady who helped me out was fast and had answers to all my questions. Fair price based on quality service. They also offer a vast variety of those strong key rings you can’t find anywhere else along with safes, locks, and other things.

Good, very professional experience. The dispatcher was straightforward and gave good advice about avoiding scanners and letting me know about the Professional Locksmiths Association of Alberta (PLAA). It's surprising the number of members

Our service guy James was great, unfortunately we were told many things about our appointment thay were indeed not true. Richard had told us that it would be a morning appointment, as well as we could pay debit on site. For both of those

I bought two Honda transponder keys off eBay hoping to find a locksmith in Edmonton that would be able to cut a program them. After calling around, Dial quoted me $20 for cut and program for each key. Both keys worked flawlessly and the

Brought in a couple locks I needed for a truck canopy and Lisa was able to quickly get them working well and cut me replacement keys. Price was very reasonable and I'd recommend checking them out for any locksmith or safe related things.

Talk about saving the day. On a Saturday morning I locked the store keys in the store! Absolutely mortified I called Dial Locksmith and I have to say I was very impressed. Jim arrived promptly and was quickly able to provided access to

Great experience !! Although there was no time guarantee, they tried their best to accommodate me and my situation during the freezing cold !! Their technician was incredibly professional and quick ! Door was open and two

They'll rekey your building and refuse to release key codes as they think you're then stuck using them. We're rekeying our building just to get away from them and they won't see another dime out of us! Good riddance!

Well… the driver was willing to drive up a private drive, across grassy area and down a curb, into a private parking space to avoid the 45 seconds it would have taken to go around the parking lot. This is downtown.

Fast and friendly service! Don't tell them you have a 'bunch' of keys if you only have 3. Apparently a 'bunch' constitutes 50+ keys Also dog friendly and may consider doughnuts as payment. …

Dial Locksmith was able to cut a new house key to get my mom inside after I left her the wrong key. Since we were on vacation with no way to help they really saved the day. Very much appreciated!!

Great price! Technician was really friendly. I was on a work meeting when he showed but was very understanding and he got my two locks finished in 20 minutes with no issues.

I've dealt with Dial for many years. Pricing is always fair and the staff and technicians are friendly, knowledgeable, and professional. Totally recommend.

Was locked out of my garage (broken lock knob). They drilled out the lock, replaced the knob within 1 hr. Even had a quick look at my garage door opener.

I have nothing but the most respect for this company. They are always professional and knowledgeable. Always a pleasure to deal with their employees.

Absolutely great service. The team is fun to interact with and service is amazing. Saved me twice already and am sure will not be the last time.

Able to cut extra vehicle keys. Reasonable prices and excellent, friendly staff. I drove 100km use their service I was so impressed last time.

These people are incompetent and argue with their customers. I tried to get a key cut for my car. The first key was cut properly, but not

Super friendly, accommodating and the key copy I had done fits great. I think it was $6 or something cheap. Would definitely recommend.

I recommend this store they are very helpful. Their prices are reasonable, and they have high quality doorhandles that are unique.

Their drivers might want to be courteous on the roads . Never been flipped off by a person driving a company billboard.

Very helpful, able to duplicate obscure keys and deal with strange old locks quickly and easily. Good folks.

Very quick service. They re-keyed a lock/door for our unit faster than you can say Dial. Highly recommend.

Derrick, the man who was in charge of the store had a rude and impolite behavior in my two experiences.

Jeff went out of his way to help me with the lock. I really appreciate all his help he was so kind.

Good keys, expensive though. I’d recommend hitting home depot for better service and cheaper keys

Cody was very professional and helped me out. I would defiantly recommend these guys to anyone.

Closed entire May long weekend. Saturday Google said open. They were not. Fine product though.

Great place, professional and experienced. Parking spotty, but free. They know their stuff

In and out the door with two keys cut in under 5 minutes. Great service and location

Great service nice people sharing knowledge to get proper information and products

The Smith was early and extremely helpful. I would call again in dire need.

Peter was super friendly and fast. I really appreciate the quick service.

These guys are cool and laid back. They also accept puppies for payment.

Fast and efficient , friendly service. Fair pricing .

They are great quick and reasonably priced

Reasonable prices and excellent service.