Action Security Locksmiths

118 reviews

11216 142 St NW, Edmonton, AB T5M 1T9, Canada

www.actionsecuritylock.com

+17804519292

About

Action Security Locksmiths is a Locksmith located at 11216 142 St NW, Edmonton, AB T5M 1T9, Canada. It has received 118 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday8AM-5PM
TuesdayClosed
WednesdayClosed
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Action Security Locksmiths: 11216 142 St NW, Edmonton, AB T5M 1T9, Canada

  • Action Security Locksmiths has 4.6 stars from 118 reviews

  • Locksmith

  • "Came looking for a new tumbler for my front door deadbolt"

    "Absolutely inconsiderate and terrible customer service"

    "It would have been nice if they had shown up or given a confirmation call"

    "I called in today and within an hour and a half a technician Spencer arrived"

    "I would not recommend this place"

Reviews

  • Will Lumsden

Came looking for a new tumbler for my front door deadbolt. Had been to a couple places that told me they didn't have anything that would fit my existing door setup. These guys found exactly what I was looking for and had it pinned correctly for me in minutes. Quite reasonable price too! I'm one happy customer!

  • Marcus Miller

Absolutely inconsiderate and terrible customer service. Made an appointment with them 4 days in advance, and made personal arrangements (including taking time off work) to meet with them for the service call - only for them to cancel. Would not recommend to anyone who values their own time.

  • Wendy Morison

It would have been nice if they had shown up or given a confirmation call. Our condo mandates that we cannot hire anyone else. I will write another review if they show up for the second day I had to stay home and wait for them. All businesses do confirmation calls or texts now.

  • Mary Ann McDonald

I called in today and within an hour and a half a technician Spencer arrived. Spencer did an excellent job, very personable, friendly and came to our rescue. Great work Spencer. Also thank you to Danny and the dispatcher for their excellent service and fast response. Great Job

  • Jeff Beasley

I would not recommend this place. After confirming the parts that I needed over the phone and driving an hour and a half to the store they decided that they haven’t carried the part I needed for over five years. Basically lied on the phone in order to get me to come in.

  • Amy Hooper

Action Security was very quick to respond to my initial inquiry and quickly made the keys that I requested. There was a slight hick-up once I got the keys, but it was remedied quickly and professionally. Would definitely recommend and will be back for future services!

  • Cam Mag

Came to Action the day I was driving to bc, earlier I had snapped the key off in my thule. They got me in last minute helped remove the thule and fixed the lock before I had to leave. Really got me out a bind, definitely would recommend. Thanks again.

  • Jelly Fish

These people are awesome. I got an ebike conversation kit and the battery was missing the key so I couldn’t install it. The guys at Action Security Locksmiths were able to get it unlocked for me so I could complete the install and re lock it after.

  • jeff arychuk

first time customer. i needed a spare set of 2 travel trailer keys cut and an apartment mailbox key. they ended up cutting me an extra mailbox key of a different style just in case as the "original" i gave them was a poor fit to begin with

  • Travy H

I tried to book an appt with Lock Surgeon, but the receptionist was so rude I moved on and found Action Security. Not only were they super amazing to deal with, they were way less expensive. Thanks to Susan & Wolfgang for going above and

  • Jordin Venner

I received amazing service from Murray at Action Locksmiths today. I had to come in to get a chip key I had purchased elsewhere cut and programmed for my truck. While I ultimately had to pay to use their programming machine, Murray went

  • T Woo

I went in to cut more copies of my high security lock keys for my house I have owned since 2008. The previous owners neglected to notify Action Security of the sale back in 2008. I brought in my city of Edmonton property tax assessment

  • Corinne Sawarin

No idea about their actual work, but their customer service is severely lacking. Action told me they were unable to assist me with my issue, but instead suggested the name of another company, Fineline Locksmithing who provided abysmal

  • Josh Haughton

Been getting locks and re-keying for our apartments done here, even got new electronic strikes. The product quality and service has always been great. Even one-time when I couldn't remember the style handle I got before he didn't mind

  • Bob Help

Exceptional Service from Action Security Locksmiths! I required a key cut for my non-standard mailbox, and despite the unique nature of the key, Greg's ingenuity and expertise shone through. While they didn't have an exact match to

  • Marsha L

Wonderful service. My camper travel door had never come with a key when I bought it. They were able to make me a new set no problem. Was very grateful I no longer have to worry about it jiggling open down the road.

  • Greg Alton

I went to this locksmith after a very disappointing experience at a different Edmonton locksmith (see my other reviews). I came in looking for a simple RV compartment key, cut from a code widely available online.

  • Mad Max

Got the job done quick and efficiently while I waited. While I got the impression, the focus is not on the store front or " a cheery disposition" ...I was still happy with the attention to detail and fair price.

  • Roda808

I was very happy to have someone come out on the same day I called. Was a little disappointed the job took 45 minutes and reflected in the overall price. The guy who came out was very nice and did the job well.

  • Stuart K

Action has served a number of needs for me. Supply chain issues aside (pre-covid), they've been prompt in attending my needs. Minus one star for a wrong product recommendation once, and it was pretty expensive.

  • Trudy McConnell

The community mailbox on our Condo property was vandalized January 6. Action Security responded to our call, and repaired our box in a professional, timely and affordable manner. 5 stars to them for sure!!

  • wayne Roberts

I have had the opportunity to attend at Actions Security showroom and store about four times in the last year. From the time you are greeted, the personnel are friendly, knowledgeable and professional.

  • Kim Krock

Had a very odd request for this business and they stepped in and helped without hesitation. They were incredibly friendly and accommodating. Truly appreciate you help for our charity golf tournament!

  • Joselita Pighin

My work office needed 2 extra keys and asked me to get a duplicate on my way to work. So, I went to Action Security Locksmith as this was near me and I could drop by on my way before going to work.

  • Bill Bonko

Great service friendly staff ,helped change the door code after brought in doorlock and printed out instructions no charge. In today's society its nice that service like this still exists.

  • Charles Onuoha

We are a repeat customer. Timely service. Price is fair. Wish we didn't have to use them so much. Keys broken in locks and such but great to know they're a phone call away. Thank you.

  • James Marsh

Friendly helpful service. I've been here twice now for locks with no keys. Had no issues sorting out my motorcycle locks. I've been very pleased on both my visits. Highly recommend.

  • Robert M

Needed a lock rekeyed. Was expecting to drop it off but the fellow did it right away for me. Quick, professional service at a reasonable price. Would definitely recommend.

  • Apurva Jha

Outstanding Work. They did a great job at making duplicate key for my motorcycle. I found the key made by Action Security Locksmiths to be as nice and smooth to

  • Vincent Sovereign

We're a new condo board, and needed to review our file and repair some old hardware. Greg and Faith were fantastic in communication and service. Thank you!

  • Lisa Moses

The key I requested to be cut was cut without any issues and works like the original key. I'd highly recommend this business for all your key cutting.

  • Richard Nguyen

Excellent worksman ship, on time delivery, and honest. Not more you can ask. Repaired my car ignition cylinder and cut a key of mine. Would recommend!

  • Petrina Bishop

Thanks Dale for coming to change my locks! This guy was lickity split! Got er done so quick! Thank you very much. 10/10 recommend this company!

  • Dalton

Great friendly service cutting keys that actually works!! Skip the inexperienced big box retailers and come here where they know whats up.

  • Alan Heck

They were able to make a copy of my key, which I couldn't get from the usual hardware stores. Done quickly for a good price.

  • B Harpe

Great shop. They had the blank and cut me a couple spare Ilco mailbox keys. Now I have a happy tenant. Happy customer!

  • Marco

Lost keys for my safe. They made two new ones in minutes at a very reasonable price. Thanks guys.

  • Craig Butler

Helpful staff, great service. They had what I wanted and were nice to deal with.

  • Rick Barrie

Always 5 star service here. Gord and his staff are experts.

  • JsR

Best locksmiths we've ever dealt with.

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