PENALTY NOTICE for staying in line and wait for the CAR WASH!!!!! Now is a service that costs £110 Update: I've contacted the customer care line at the number provided and they told me that I have to appeal to the MET provider not to them, so the information provided was not helpful. BP has this problem all over the country (facts proven by the media articles) but never lift a finger to resolve it, that brings me to the conclusion that is your intention to overcharge! I've made the appeal, on my time and stress, if I will get a negative response I will appeal to POPLA and after that to the small court, requesting also the CCTV images and the recovery of every pound spend on lawyers and my time!

Use this garage for my petrol and the car wash and on Saturday 20.05.2023 had to queue for car wash as it was busy, today just received a parking ticket for being on the premises for more than a hour for £100. This seems to be a regular scam as I have read more of the same from other customers and they are allowing it to continue so be aware if your using this garage, if it’s busy drive out don’t queue otherwise they will charge you £100 for queuing.

I parked up at about 12:30am on a Friday/Saturday 25/26 February 2022 night, to fill up. I asked the the cashier if he required payment first and he was so rude to me with the response, I didn't even finish my sentence and he was like PAY NOW!! I just couldn't give him my money. Full customer service training is required for all staff. If the old man had court me in the wrong mood it would have been curtains.

WARNING. By using this petrol station you are risking a £60 parking ticket from MET PARKING. I visited to use the car wash, buy petrol and use the vacuum. I'm a paying customer. I stayed there 41 minutes. I ended up paying £100 since I didn't pay their invoice within their own two week deadline. There are so may petrol stations around, why would you risk using these gangsters?

DO NOT USE THIS GARAGE!! I got charged £60 for spending too long eating a sandwich! Anything over 30 minutes is deemed long enough to fill up, spend money in the shop, wash your car, rest before an onward journey etc They say its to stop people parking here to pick up from Gatwick airport. That would take hours not 31 minutes! BP you should be ashamed of yourselves!!

Don't use the air for the tyres I was charged 3 times and it did not work when I told the manger the first thing he said is I'm not giving you a refund it was working earlier and it's not our responsibility it's a different company I wasn't even going to ask for the three pound back almost seems like a bit of a scam to be honest

Don't use the air compressor! Its badly calibrated. This is very important if you drive a motorcycle. I fell off because my rear tyre was at 55PSI instead of 35. I paid 50p to get hurt. They should leave a warning message and give it for free if they are not able to provide a working compressor. Petrol station is OK in general.

I went to pay the bill of petrol, I have given change and a note but the person at the till didn't count the change and charged me extra amount, and he charged extra doesn't matter but his behaviour was very rude. He doesn't know how to speak to a customer. I will stay from this place here after.

They don't take card after 12:00 AM For Fuel Went There ... Person at the Counter told me to use the Cash Machine to Get the Cash First before he Authorise the Filling ... Unfortunately the Cash Machine Was Out of Order at the Time as well ...

Avoid this BP station in the mornings if you can , long cues and low staffing ratio- the customer service guy will tell you everyone is shopping at the same time when they can increase the staff ratio at the till knowing this

Got a ticket while waiting for car wash and vacuum service. Disrespect to customers and very poor investigation. So, be ready spend money for service and later get penalty. Will avoid BP service in the future :(

Today after 6pm i came to wash my car. Premium for £10. Waste my money!!! All windows is not clean!!! Every window smears!!! Car is not clean like should be!!! I do not recommend car wash in this location.

Got a parking ticket for using the car wash, and going over time as there was a queue but i had already paid to have my car washed. Think that's actually disgusting to treat genuine customer's like that.

DO NOT STAY MORE THAN 30 MINUTES ,OR YOU WILL GET A PARKING FINE!!! I WOULD AVOID THIS BP STATION ,BETTER WASH OR FILL UP YOUR CAR SOMEWHERE ELSE.

You can't buy £15 of petrol with a flip-up open helmet but you can buy £60 worth if you have a car with dark windows, hat and scarf. You idiots.

DO NOT USE THIS SERVICE STATION. RECEIVED PENALTY NOTICE FOR USING CARWASH/VACUUM/AIR PRESSURE!!! GREAT WAY TO TREAT PAYING CUSTOMERS.

Poor service. I had to wait 15 minutes to get some change for the the vacuum. I don’t recommend this store......

Nu recomand!!!! Rasisti ne a vazut cu nr de masina de alta tara si nu a acceptat sa platim motorina cu card!!!!

Outstanding service was delivered by Siva who helped me to retrieve a receipt from over a month ago.

Very poor customer service. I had ordered 8 beer cans but I got only 7 cans instead.

Good and quiet place for car charging and petrol ⛽️ pumps, highly recommended.

OK for a gas station. Lots of space to park, nice snacks, fresh sandwiches..

Nothing special just a petrol station that I have used a few times :)

Slow service, rude manager who enjoys running his mouth at customers.

Great fast charging, although not getting the stated speed.

It's a petrol station and sells petrol and other groceries.

Costa coffee, Qualitly BP fuel and lovely clean toilets.

Always friendly and polite Convenient and well located

It's very convenient they have a public toilet as well

Good customer service and they have stopped LPG gas.

Bathrooms are out of service again

The worst customer service ever.

Damaged baby changing facilities

Best fuel price in croydon

With car wash and M&S

Great coffee

Good price