Whole Health Compounding Pharmacy Glebe is a Pharmacy located at 857A Bank St, Ottawa, ON K1S 3W2, Canada. It has received 268 reviews with an average rating of 4.9 stars.
Monday | 9AM-7PM |
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Tuesday | 9AM-3PM |
Wednesday | Closed |
Thursday | 9AM-7PM |
Friday | 9AM-7PM |
Saturday | 9AM-7PM |
Sunday | 9AM-7PM |
The address of Whole Health Compounding Pharmacy Glebe: 857A Bank St, Ottawa, ON K1S 3W2, Canada
Whole Health Compounding Pharmacy Glebe has 4.9 stars from 268 reviews
Pharmacy
"Renu and the team at Whole Health Compounding Pharmacy Glebe are fully deserving of the highest rating"
"Absolutely the best service you can ever hope to find"
"Really impressed with everything"
"All staff is very helpful, friendly, and always willing to go the extra mile to find what you need, or they can order it for you"
"These folks are very helpful, knowledgeable and friendly"
Renu and the team at Whole Health Compounding Pharmacy Glebe are fully deserving of the highest rating. "Understanding", "attentive", "compassionate" and "efficient" are just a few of the superlatives one may use to describe the team and the level of service offered at this pharmacy. Renu and the team are genuine and passionate about the health of their clientele, they have a wonderful way of putting you at ease right from the very first visit, and it is evident that this is more than "just a business" to them. Furthermore, Renu's character and that of the team he has put together, match their work ethic, and I usually find myself spending much longer in the pharmacy than I would have initially intended to due to great conversation. They are a credit to the community, and I wish them the very best in all their future endeavours.
Absolutely the best service you can ever hope to find. Renu and his team have gone above and beyond every single time for myself and my family's needs. Right from the start, when they were one of the few pharmacies in ottawa compounding the medication I required for my (then) infant, they remembered and cared. Every 2 weeks, the medication was prepared and dekivered like clockwork. They deliver medication free of charge. If you have any questions, Renu is always knowledgeable and professional. Billing is amazingly painless and easy, and they are FAST! Do yourself and your whole family a favour and transfer all your prescriptions to Glebe Whole Health Pharmacy: you will not be disappointed.
Really impressed with everything. Sent an email on Sunday asking about an appointment for an AZ shot. Got a call back Sunday night at 10pm, booked in today. From start to finish Renu answered all our questions, patiently explained the shot, what to expect and what the next steps are. Small, independent pharmacies are such a bonus to have in the neighborhood and let's be honest, they are life-savers right now for Ontario's vaccine rollout. Thank you so much for staying so late on Sunday to book all these appointments and for working through your own post-vaccine side effects!
All staff is very helpful, friendly, and always willing to go the extra mile to find what you need, or they can order it for you. Renu is the first pharmacist I know in the Ottawa area, to have the expertise to take measurements and fit you for compression stockings...so helpful and convenient to have this service in the Glebe! It was wonderful to have a very smooth administration of the Moderna vaccine recently. Seniors especially appreciate the convenience of his services in our neighbourhood. Renu is a great resource to have in our area- his assistance and advice is sound and reassuring.
These folks are very helpful, knowledgeable and friendly. I was told about them by my famous sports doctor who advised me to avoid the chains, and go with a compounder, who will take the time and have the skill to compound a particular sports injury ointment that isn't gross. And she was right -it goes on like skin cream rather than vasoline! Wholehealth have also provided me with information beyond what you get in the printouts, quickly and no drama, unlike at my former chain pharmacy for whom the slightest question was a major undertaking. No friction, all help. And local.
This pharmacy is the gem of the Glebe. Renu and his team are very personable and consistently go the extra mile. They give comprehensive and easy-to-understand instruction on medications (both verbal and printed) and provide very helpful advice on timing of doses, interactions, etc. They are everything that you want in a pharmacy - timely, diligent, knowledgeable, compassionate and trustworthy, and they create a safe space. They are also an independent pharmacy, which is icing on the cake. I highly recommend Whole Health Compounding.
I walked in to request assistance with the purchase of a rigid brace for my knee. I was re-directed to the soft, elastic, braces when I had already stated to the sales agent that they were not suitable. Renu came to speak to me, and I shared that I needed a rigid brace for my knee and a lower back and hip brace combined unit, as well. He left to make a telephone call, and then began serving another customer, not returning to answer my questions or serve me. After several minutes, I left without receiving any service.
Reached out to them, at random for help deciding if It was wise to cancel a province-booked vaccine appointment to attend my brother in law's wake. Was promptly placed on wait list for another vaccine barely 5 days after the one that had previously been scheduled. Staff member is compassionate and the store's IT set up and filing is the best. I've already been able to book my follow up vaccine to follow the one I will be getting in a day or so. GREAT JOB. very impressed.
It’s always a pleasant experience going to the pharmacy. So much so that I drive 20 minutes each way because the service is so much better than other pharmacies. The staff are all friendly and knowledgeable and even remember my name even though I’m only there once every couple of months. They go out of their way to make sure my questions are answered and that I have everything I need. I would definitely recommend to anyone.
Whole Health Compounding Pharmacy has the most unbelievable customer service I have ever experienced at a pharmacy and possibly any type of retailer. They consistently anticipate my family’s needs before I can even call, and provide impeccable customer service, every single time. They are accommodating, thorough, and always friendly. We are so thankful to have them as part of our family’s healthcare team.
Renu, the owner, is a knowledgeable and caring pharmacist who takes the time to ask the right questions and explain things. He's always willing to work with doctors to ensure that his clients are getting the best care. He's also happy to find things I'm looking for and order them in for me. Renu and Whole Health Pharmacy Glebe are wonderful additions to the Glebe and Old Ottawa South communities. .
I don’t have enough good things to say about this pharmacy. The staff are so kind and the owner/pharmacist Renu is simply the best. Highly recommend this pharmacy to anyone looking to have a great experience at a pharmacy who does it all; compounding, compression stockings…you name it, they do it! So happy to have this pharmacy in the Glebe, thanks for your hard work
The pharmacist, Renu, is very professional and compassionate. I can easily get my prescriptions filled in a timely manner and love visiting him as he goes above and beyond to make me feel taken care of. If he doesn't have a product or service I may need, he either can refer me to a trusted source or he will take the time to research best options for me. Thank you, Renu!
This pharmacy is very well run and has friendly, helpful and hardworking staff. Highly recommended pharmacy and a great local business. I am editing my review after reading all the others. Renu, Shaffy and Vanessa, thank you all for being so good at what you do! I am really glad I started going to your pharmacy. You provide reliable and efficient service always.
As many of the other reviews here have highlighted, Whole Health Glebe is a gem of a find, pharmacy-wise. I needed a compounding pharmacy for my bio-HRT needs and, frankly, have been astonished by the level of personal care, interest,, and excellence that Renu and Vanessa consistently offer their clients. I, too, would give 10 stars if I could!
Amazing pharmacy with a unique and wide selection of products. Renu, the owner, is very friendly and knowledgeable. He offers quick and personalized service. It's nice to see a friendly, familiar face each time I visit. I'm so glad I switched my prescriptions over to his pharmacy. He offers care like no other. 11/10! Highly recommended.
My husband and I got our flu shots a few days ago and our Covid vaccines earlier at this pharmacy and were both impressed by the friendliness and professionalism of the staff. There was minimum waiting on every occasion. The pharmacy is tiny but so well organized that everything goes smoothly every time. We highly recommend them.
Excellent service and amazing staff . I have had several COVID-19 tests at this location. They are very professional and have very high standards of cleanliness. I trust the head pharmacist so much that I now get my prescription drugs from this location. If want to feel like family and not a number well this is a great place
My discovery of the Whole Health team in the Glebe made me switch to them for all my pharmaceutical needs. Renu is very patient, knowledgeable and service-oriented. The vibe is always positive regardless of who is at the desk. I am truly grateful to have a caring pharmacist and team in the neighbourhood. Greetings from Pretoria.
I cannot say enough good things about this pharmacy. Time and time again, Renu, Vanessa, Shaffy and the rest of the team have been major helps in accessing my medication and vaccines. Through the pandemic, they helped me ensure my family members were able to do the same as well. I recommend this pharmacy to everyone I know.
This place was a life-saver when my son found his bitter medicine to be too unpalatable. They mixed in a cherry flavor and something else to reduce the bitterness, and that did that the trick. Also, they are super, super, super nice there. This is my go-to pharmacy. They really are something special.
The people who were there when I showed up for a scheduled compression sock fitting were unhelpful and lacking knowledge about common illnesses treated with compression socks. No one had read the appointment notes which included an accessibility issue which was ignored when brought up in the moment.
My family members are dedicated to small business and Whole Health is one of the best. As a pharmacy, it has been a lifesaver when supplies of special medications have been short and in general have been consistently timely and accurate. We are happy to have to support Renu, Shaffy and Venessa.
Excellent service! I never knew what a relationship with a devoted pharmacist could mean until I switched to Whole Health Glebe and felt like I could ask important questions about the effects of medication from someone who remembers my history and family. I would highly recommend.
I was working with a Dr. in BC. Script was sent to pharm there. They suggested finding a pharm closer to home since shipping cost was exorbitant. Found Wholehealth on line. Renu responded in a timely fashion, is professional, helpful and informative. Recommend and will use again.
Renu is an amazing pharmacist! He and his team are so great, and are always available to answer my questions. And if I can't make it in to pick up my prescription, they deliver it!! They make it so easy, highly recommend if you're looking for a pharmacist in Ottawa!
What an excellent pharmacy Whole Health is! We've had nothing but capable, compassionate care when we've used it's services, and were particularly impressed with the way vaccines were delivered during the pandemic. It's a small place that punches above its weight.
I am a newer customer to this pharmacy and am extremely pleased with the level of service I have experienced already. Renu is a genuine, empathetic and professional pharmacist. I would highly recommend this place as they obviously care about their patients.
excellent service and staff . especially shaffy. I have bought at least 5 pairs compression socks here. very nice products and they even delivered my compression socks to my house and with a free covid test kit. what a nice service! Thank you guys.
Whole Health is so good. I am consistently impressed with the knowledge Renu and his team have and how well they can educate customers. And even better, the prices for off the shelf stuff at Whole Health are almost always cheaper than other stores.
Independent, very clean, knowledgeable staff got all of our 6 vaccines at this place easy to make appointments November First 2023 Just got my booster shot plus flu at the same time. Excellent service on time knowledgeable got one on each arm.
The whole team has been so unbelievably helpful, especially during COVID and being a new mom. I am utterly grateful for them! I know they are probably so busy most days but they never let that come in the way of being so friendly and gracious.
I moved over from the impersonal services of drug chains over to Whole Health and I'm so excited. The service honestly shocked me because I am so used to being unseen in a pharmacy. I'm thrilled. Renu took the time to explain my medication
I emailed the Whole Health Compounding Pharmacy to request a second Astra-Zeneca shot. They got back to me in a very timely fashion and scheduled my vaccination within a week. All without having to play telephone tag. Thank you sooo much!
I had a wonderful experience at this friendly pharmacy. Ali Hassan and Jacob were both very knowledgeable about the issue I was facing, and were able to guide me to the right products for my needs. I got a call less than 18 hours later
Renu is an incredibly compassionate and caring pharmacist. I have never experienced such good service. He is incredibly professional, and his staff is exceptionally efficient and friendly. Renu goes 'above and beyond' for his clients.
This is a very well run independent pharmacy. They have an excellent web site and it is easy to book appointments. I have had several flu shots there as well as all my Covid vaccinations and boosters. Always a seamless process.
Without a doubt, the best pharmacy around! The pharmacist and staff are knowledgeable, professional, efficient, and kind. Their delivery service is fantastic too, always quick for me. I strongly recommend checking them out :)
Had to come here for last minute travel vaccinations without an appointment, walked out with all my required vaccinations within an hour. Super great service from both the on-site nurse and pharmacist, would highly recommend!
A very warm and friendly place to go. I love how the pharmacy staff always take the time to answer questions about their products, and are open for sharing their advice; the are courteous and polite and highly knowledgeable
One of the few pharmacies to prepare compounded prescriptions and they do it in the most considerate and effective way. We are also new clients and are impressed with the politeness and attention of the staff we dealt with.
Awesome service from Renu he came to the rescue when I adopted my dog onyx and he came with a bunch of meds for his epilepsy and this pharmacy (glebe compounding pharmacy)was the only place where I could get one of his meds
When my husband was very ill, Renu was the only pharmacist to respond to our needs while others I phoned did not bother. Renu went out of his way to find what we needed and continued to be very kind and helpful ever since.
Very easy to book a vaccine appointment online and no wait for the vaccine when I arrived for the appointment. Staff very pleasant and helpful. All round much better experience than the "big box" pharmacy down the street!
Such a great team! My family has been coming to Whole Health since they first opened. Everyone has always been so kind and helpful. This is one of those small family run businesses that we're so lucky to have in Ottawa.
Renu and his staff are so knowledgeable, caring and professional. I feel extremely lucky to be a part of the Whole Health Pharmacy family. It is a pleasure to deal with a business who always puts customers first.
I am favourably impressed with the friendly and competent service I have received since I switched pharmacies. This place has the personable feel of a small town business which has your best interests at heart.
This place is awesome. Renu, the pharmacist, is really nice, friendly, and knowledgeable, and the whole team is great. Highly recommended, especially if you have any tricky med needs. Thanks for everything!
I feel so grateful to have Whole Health as "my pharmacy." They know me by name and are always so friendly and helpful. An all-around awesome place that makes getting vaccines and tests almost a pleasure!
Renu is one of the best pharmacists you will ever meet - he is professional, knowledgeable, and unfailingly kind and compassionate. A great little pharmacy! So glad that the community agrees . …
I believe this is one of the only places in town that carries The Ordinary skincare products. Great selection, stocked regularly, and will order for you if they don’t have what you need.
This pharmacy has amazing staff ,that are always going above and beyond for their patients/clients ! A team full of compassion ! Would highly recommend ! Always a lovely experience !
They are nice, but they are so WILDLY SLOW. Im going to be changing pharmacies, because waiting an hour to renew a prescription while they stand about is absolutely unacceptable
Best pharmacy I've ever been to! Renu and Vanessa are very personable and accommodating. I can't say enough good things about this pharmacy and it's staff. Highly recommend!
Excellent customer service every single time. Do what they can to help out, informed me about some co pay cards. Can't reccomend enough, beats out large pharmacies anyday.
Very responsive to my requirements with such knowledge and coordination of the prescription that in this day and age my business is certainly well placed at this pharmacy.
This small neighborhood pharmacy delivers exceptionally friendly service and bends over backwards to be helpful. They also have a nice little selection of travel products.
Friendly and accommodating when I went to get my Covid bivalent vaccine. Nice to support a local business and not a chain. I will always come here in future for vaccines.
Booked me in for last minute travel vaccines & made accommodations so I could come after work. Great experience with their very kind and knowledgeable staff. thank you!
Had all of our travel vaccines done here. Service is excellent, very flexible and far more convenient than having them done at the doctor’s office. Highly recommended.
Best independent pharmacy in Ottawa. The service is brilliant and the staff is always super kind and helpful. I feel like everyone here always goes above and beyond.
I Love this Pharmacy. knowledge able staff letest and inonalive compounding technologies makes this Pharmacy stand out from others. Renu the Pharmacist is the best.
I have always been provided with Professional and personal attention by the Pharmacist (owner). I also believe it is important to support locally owned businesses.
The Whole Health Compounding Pharmacy is amazing. Their staff is always polite and kind! Their delivery service is always punctual. We recommend it very highly!!
While I could not get a Covid vaccine due to the low odds and lack of supplies, the pharmacy took the time to explain things and the process. Thank you for this!
Friendly, welcoming, professional. Lovely gentle pharmacist. Helpful and friendly Staff who kindly printed out my Covid 19 Vaccination Certificate. Thank you
Super accommodating, and Friendly service! Will definitely be coming back over and over again! Thank you so much to the owner Renu, and the Nurse Michelle!
Whole Health compounding provides tremendous, personalized service and offers prescription delivery - which is super convenient. I totally recommend them!
Whole Health Compounding Pharmacy has the most unbelievable customer service I have ever experienced at a pharmacy. Very knowledgeable and well as caring.
HELPS ME A LOT WITH MY MOM SOCKS FOR BLOOD INSUFFISANCE... BEST OF SERVICE FOREVER... the guy who run the store is very patient, knowledgeable and helpful
The staff at Whole Health are wonderful! Knowledgeable and kind, and an amazingly wide and excellent selection of products, given the size of the store.
Excellent, professional and responsive staff! Unique small business where I receive personalized service unlike large chain stores. Highly recommended!
I was impressed with the professionalism and kindness. Renu (the pharmacist) sets the example of how customer service should be. Highly recommend!
Shaffy and the pharmacy literally went over and beyond for me. They assisted with my online doctors appointment (they called the doctor!). 10/10
Excellent, quick and comprehensive service. Knowledgable, friendly staff without the bureaucratic rigidity of one of the major chain pharmacies.
The nicest and most helpful pharmacy I've ever gone to. They go out of their way to help make my life easier and for that I thank them!
Excellent service, very helpful, professional, kind. Delivery service is very handy as well, and in my case was very quick too. Thanks!
Owner of the pharmacy was extremely knowledgable, kind and accommodating. He went above and beyond to help us with our needs. Thank you
I had a very pleasant experience at this pharmacy. The pharmacist is calm and kind and the staff are great too. I highly recommend it!
Excellent experience. Very friendly staff. They gave me same day appointment due to the urgency of my flight. Highly recommended!
Their clinic hours are very convenient. I stopped in and they were able to see me right away— no waiting. Very friendly service.
Staff and owner are attentive and helpful. They were ready when I came for my appointment and were efficient and friendly.
Very efficient and skilled. Always a pleasure to receive services from Whole Health! And so friendly and accommodating.
I really appreciate an independent pharmacy where they know your name. Service is great even in these difficult times.
Probably the best and most personal experiences when visited this pharmacy. The staffs are extremely kind and helpful.
Renu is so gentle and kind when administering vaccines! Had both Covid and Flu, one per arm...Flu hurts more going in
Such a great experience!! I went for travel vaccines for an upcoming trip to South Africa. I would highly recommend.
This pharmacy has always been so kind, accommodating and efficient. Renu is really great. Highly recommended.
The pharmacy owner is a very kind and responsible person. They do a great job of UPS drop off and pickup too.
I have always experienced excellent service and this event continues that fine tradition. Thanks very much!
Well informed, clean welcoming environment. Very helpful and takes the time unlike the big box pharmacy.
Great service and attention to detail. They make us feel like their one and only client. ¡Bravo amigos!
Easy to book COVID vaccination online and punctual, efficient, safe and friendly vaccination service.
A gem of personalized service with everything you need in the Glebe. Support independent businesses.
It's so nice to have a neighborhood pharmacist who knows you, remembers you and you can depend on.
Great personal service from knowledgeable pharmacists. Will return again. We were very pleased.
Very helpful and responsive for vaccines and travel medicines. Personalized service! Thank you.
Thank you for the vaccine advice, Renu, and to the team for their friendly efficiency. …
Renu and the staff is the best. I’m so glad I transferred my meds profile to this pharmacy.
Friendly, attentive and caring! A small client focused pharmacy in the heart of the Glebe.