Western Auto Care

63 reviews

9049 S Western Ave, Chicago, IL 60643

+17739801010

About

Western Auto Care is a Auto repair shop located at 9049 S Western Ave, Chicago, IL 60643. It has received 63 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-5PM
Wednesday8AM-5PM
ThursdayClosed
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Western Auto Care: 9049 S Western Ave, Chicago, IL 60643

  • Western Auto Care has 4.8 stars from 63 reviews

  • Auto repair shop

  • "I feel torn"

    "Almost don't want to review this place because I don't want it to get too popular and then it will be hard to get in! It's becoming very difficult around here to find a mechanic that isn't a crook, isn't completely overwhelmed and either rushes on your car or doesn't follow up, or tries to upsell you on everything"

    "I first spoke with them over the phone and they were extremely nice and patient"

    "We took our vehicle here because it was making lots of noise and they were able to identify the problem right away"

    "Rizzo is friendly, professional and fair! I’ve had my oil changed and hub bearing fixed recently at Western Auto Care and I am completely satisfied! Rizzo is a great communicator, who genuinely cares when it comes to correcting your auto needs"

Reviews

  • Marcus Powell

I feel torn. I write this review in support of the business but I want them to remain a secret lol. They deserve the business but I dont want them to ever get too busy in case I need them again in a pinch. Good service amd timelinness are everything these days. Car prices are high and Im doing everything I can to keep my current ones going. I encountered some vehicle issues for a while now and really needed service. Stopped at Western Auto Care on a whim and they were AMAZING! Ive seen them as I drive down western. The location used to be an old gas station and they retrofitted it. It looks Great. They had a lot of customers already. I walked in and was greeted by Rizzo. He then asked my concerns, took my keys and asked if I was okay leaving it there. I was fine with this. Got a call 90 mins later to tell me what they discovered. Rizzo was super detailed and answered all my questions. Price quoted was fair and was the final price when I came to pick it up. Everything is working as they expected and I was more than happy to leave an unsolicited review. Great service, speed and attention to detail. Thank you Rizzo and the Western Auto Care Team. I will be back if I need you!!

  • Nicholas Kinsella

Almost don't want to review this place because I don't want it to get too popular and then it will be hard to get in! It's becoming very difficult around here to find a mechanic that isn't a crook, isn't completely overwhelmed and either rushes on your car or doesn't follow up, or tries to upsell you on everything. The staff at Western auto care are classic good mechanics for working class people- they tell you what should be fixed immediately, what can wait, and know money is tight for everyone these days. They fixed my brakes and rotors within 3 hrs yesterday. They also actually CALL YOU and communicate- no waiting around till 1 pm for you to call and they say "uh yeah we haven't looked at it yet!". Go here and put your mind at ease. I will be going here for all future issues with my (still surviving) Odyssey.

  • Smith S.

I first spoke with them over the phone and they were extremely nice and patient. I went in on a Saturday, it is first come first serve. Again, extremely nice and patient. They called a couple hours later and thoroughly explained what the problem was and gave me 2 options. I was pleased with the work and the staff. The office and bathroom were clean. I would definitely bring my car back and they offer oil changes not just repairs. Im glad I found them.

  • Jasna

We took our vehicle here because it was making lots of noise and they were able to identify the problem right away. The car was ready in a timely manner, just as promised. Have not had any issues since then. We also appreciated really great customer service, Rizzo was super friendly and was able to answer all of our questions. We highly recommend this shop.

  • Lavenia Dotson

Rizzo is friendly, professional and fair! I’ve had my oil changed and hub bearing fixed recently at Western Auto Care and I am completely satisfied! Rizzo is a great communicator, who genuinely cares when it comes to correcting your auto needs. Rizzo and his team are very efficient and I’m happy to consider myself a new loyal customer at Western Auto Care!

  • Courtney Gudat

My check engine light came on and was worried it'd be something expensive to get fixed. Read the reviews and they were nothing positive. Those reviews proved to be true and I had an overall awesome experience. Was able to get me in and out within an hour and the cost was more than reasonable. I will be bringing my car back here for any maintenance I need!

  • Kelcey Sneed

This place is located right next to where I live. I’ve gotten my oil changed twice and my lights fixed as well. All I do is text Rizzo when I need something and he gets me in right away and completes the work efficiently and in a great time frame. The customer service is always and I really appreciate the work they’ve done. Would highly recommend!

  • Barbara Garcia

Being a woman and going into a mechanic shop is intimidating. I always feel like the bill is going to be 2 times the actual cost. But not here these gentleman were AMAZING! They finished everything so quickly and gave me very reasonable pricing. I know I can trust them with my car issues! Thank you so much! My car thanks you too!

  • Lily Shen

I've used Western Auto Care twice for repairs. So far I have been very pleased with the care and service we have received. Rizzo is extremely thorough in explaining what the issues are and so far the fixes have been reliable. Unless parts needed to be ordered we have gotten same day service. I will definitely be returning.

  • Randall Hampton

Western Auto Care is my favorite auto mechanic shop in the city. I’ve taken all of my vehicles to the owner Rizzo and his team. They are extremely hardworking, professional, honest, fair, quick and most importantly to me reasonably priced. I would and have recommended my friends to WAC. Definitely a 5 star business!

  • Nicol Ramirez

I stopped in Western Auto care for an oil change and the service was great. Not only was the service fast, the lobby area and bathroom was very clean. The mechanic was very friendly and informative. I’ve been back for other maintenance repairs and each experience has been pleasant. Prices are reasonable as well.

  • Al C

The best experience I have had in a long time dealing with an auto repair shop. They actually help try to negotiate a better price. I didn't see a large staff. So they perform good work you know they are very busy but worth the wait. They made sure the vehicle was running better than when I brought it in.

  • khamal williams

This facility is a very clean and well kept place staff is very cool and time efficient with getting repairs done i needed front suspension replaced on my Acura they got me in reasonably priced with all top quality parts they showed me all of my old parts as well highly recommend western auto care.

  • Alan Rodenberg Jr.

Overall, several great experiences with the team and service at Western Auto Care. From simple oil changes to larger items, the team is very transparent, efficient and professional while always making sure everyone is on the same page in terms of expectations and options. Would highly recommend!

  • Morgan Ciani

Rizzo and his team were amazing They were extremely knowledgeable, very communicative and patient. Rizzo walked me through the repair of my vehicle, explained what my options were and completed the job quickly. I glad to have them in the neighborhood and highly recommend them.

  • Tommy John

Excellent auto shop! I took my car there to repair my AC unit and windshield fluid leak. They got my car in the same day and finished it by the end of the day. Rizzo and Yu were very respectful and gave me an awesome price. Thank you guys for your help. Highly recommended!

  • Bakr Shahen

Came in for a oil change, and something making noise in the rear. Rizzo check it out, noticed I need rear brakes. Finished the job quickly, gave me a great price. It’s been about 3 weeks now. No noise no problems, definitely found my new shop. Thanks guys …

  • LELA D

Realized my Sahara needed a new battery after 2nd day needing a jump. I called & got a quote, dropped off my Jeep & battery was installed within in a couple of hours. Excellent svc & friendly/ courteous staff. I'll definitely seek them for any future auto needs.

  • Janelle Clayton

Western Auto Care is the best. I went to them for a second opinion not only did they repair my vehicle in a timely manner, their prices are very cost-effective, and the service is great. I will be using Western Auto Care for all of my car maintenance needs.

  • Willie Hammond

Anyone considering Western Auto Care for their vehicle repairs, take my word for it the service is phenomenal. From the way he expedited my vehicles repairs to his honesty. I will recommend all my friends and family members here and

  • Cat H

This place is really great. Rizzo goes out of his way to help people out. Always very professional and completely transparent about charges. Super polite & understanding and the place is always clean. The prices are very reasonable.

  • Darren Newell

A good and professional place most of all honest that's what I observed while I was there getting my car service. If you ever needed a good mechanic well look no further than Western Auto Care …

  • Mariza Cerros

I got the best service I've ever gotten from any other mechanics. They are very experienced and won't lie to you. I will definitely come back if I have any future mechanical problems with my vehicle.

  • issa dawud

So glad I found this shop. Super clean shop, friendly staff. Rizzo took his time and explained everything in detail to me before fixing my car. They're honest, quick, and affordable. Thank you guys!

  • Nora Conroy

Very satisfied with the service at Western Auto Care! Rizzo & team are kind, communicative, and work efficiently. I’d recommend them for everything from oil changes to intensive car repair needs.

  • Maribel Valdez

Highly recommended!! I've been taking my car & my family's cars to Rizzo's shop whenever needed. Great, trustworthy mechanic. Clear communication and works fast. I'll never go elsewhere!

  • Erin OBrien

Excellent service! Rizzo and his team are fabulous. They are fast and efficient. Only place I will take my car to moving forward. Excellent addition to the neighborhood!

  • Dempeo slays

Great and fast service. Being a girl going to a mechanic is not so fun but they made it a comforting and great experience. I keep recommending and going back.

  • Super Ninja54

Great friendly service and very knowledgeable on repair work . Very reasonable prices for work and done right .I would definitely recommend them.

  • Lorell Lynch

One of the best mechanics owns this shop! I have followed him all over the city! If you want good work go see Rizzo. Trustworthy an great work!

  • Quintus Puckett

Wonderful location and great staff nice prices, very helpful with your needs and questions Will work with you not against your car needs …

  • S

This place a ripoff, $200 dollars for break pads. The Hispanic guy who answer the phone in the morning was rude with no care attitude

  • Patrick Fahey

Fast, friendly, and professional service at a reasonable price. Rizzo and his team have a good thing going at 90th and Western!

  • JESSE L. ANDERSON JR.

VERY CLEAN SHOP! GREAT MANAGER! ASSISTANT! & MECHANICS! VERY PROFESSIONAL! PROMPT! TIDY! & REASONABLE SERVICES PRICES!

  • Jessica Rabe

Very quick, kind, and honest. Took care of everything my daughter’s car needed so she can be safe. Highly recommend!

  • Aundria Hopkins

I’m so happy to have a mechanic who’s both honest and efficient…Rizzo is the absolute best!!!

  • Amanda

Definitely my #1 mechanic!!!!!! Always do great repairs at decent prices! Highly recommend!!

  • Amal T

Great customer service, quick and quality work! Would highly recommend!

  • HeavyHitta

Great staff, young man that greeted me was nice and very helpful

  • Abraham Rueda

The best place to take care of all your automotive needs!!

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