I’ve been a member of WellsFargo since 2017, and I came into this location today because I realized I lost my debit card and was hoping to get a temporary card issued or to at least use their ATM. The man behind the counter was very rude, unfriendly, and unhelpful. He informed me that they no longer issue temporary debit cards, and while “I could” see a banker to help me replace my card, he very strongly urged me to “just do it myself on the app.” I then asked him to point me in the direction of the ATMs and he didn’t say a word, just kept literally pointing towards them. So, if you come here expecting to be treated with any basic sense of decency let alone kindness or respect, this place is not it. There is no customer service.

Poor customer service.. walked in to renew my CD BUT was told they have no time since the staff is the only here. Unless there is an appointment, he CAN NOT help me. all he had to do is to advised we could visit anter WF branch is only 0.8 miles away- he could have called the branch for us. NO- he is to provide us with a MINIMUM service. It’s POOR!

I"ve had terrible services. It's such a pain to change banks, but this bank is definitely putting me in this position. I was just told they had to call into customer service (which was closed) in order to CLOSE an account. Horrible business practices!

Clerk: Robert Del Valle are always polite and very helpful to the customers satisfaction and my needs with a smile as to a job well done for the customer's. He knows his job and does it well.

The bank manager is extremely rude and arrogant. Avoiding this bank if you don't speak Cantonese. Staff there are be nicer and helpful if you are Cantonese speaker.

Bank manager has no common sense or pragmatism. I made a simple request for a letter and they could not do it. I'm moving my business to another bank!

This is one of my favorite branches in the city. The staff is very kind and the atmosphere isn't nearly as stale as other banks ( ie: BoA). 5 stars!

This branch is a good one. Clerks are always polite and helpful. The space is not very big but does not feel cramped either.

The bank itself is nice, but the ATM is locked when it's closed. They're not open late/early either :\

The worst bank i have ever seen. Bankers could not understand simple transactions.

Friendly, but hours not friendly to those who work during the week.

To much confusion and slow. Never more!

Excelente