Made an appointment for a COVID Pfizer booster shot to supplement the Johnson & Johnson vaccine I had gotten in May. Once there, I was told that I had to wait six months until a booster shot could be taken. Having had the Johnson & Johnson vaccine I commented that it was 60 days to get a booster shot for the Johnson & Johnson vaccine. I do not believe I was listened to and my time traveling to this location was wasted. I was turned away and told to come back when it had been six months. On my way home I stopped at a CVS who took me as a walk-in and knew of the CDC formal approval of booster shots 60 days after taking the Johnson & Johnson vaccine. As this is a very important vaccine and booster, I would expect Walgreens to be more knowledgeable than I about what the CDC has approved especially when it was approved five days ago. This Walgreens location is incompetent and will not be visited again.

Mr Firmin was absolutely rude. I put my hand out for my ID and he rudely stated “you can have your ID back and won’t finish the transaction” as if he’s the only Walgreens or as if I said hurry up or as if I said anything rude. All I did was put my hand out and because of my physical gesture he verbally stated rude comments. He kept saying “you want it, you want to leave and come back” and then I stated it doesn’t take that long to read an ID your acting like I rushed you and your trying to prove a point by being petty and childish. I didn’t even want my daughter in his line after this. I told him just scan it read it and come on. I feel as if he was taunting me noticing my Mental Disability or my race might have pushed him. But rewind the cameras you see me put my hand out and not say anything and he looks at me tries to pass my ID but also state “you want ID I don’t do for you”. Type of stuff..

Searched for product online and the website said it was in stock. Drove over and they had 1 took it to the register and it rang up more expensive than on the website. I pointed this out to the cashier, Michelle, and she stated that is was only the website price. If I wanted that price I could order it online....WHAT!!! I did place an order online for instore pickup , 5 minutes later I walked out the VERY item I took to the register 5 minutes earlier for the cheaper price. Do Better Walgreens...Not good Customer Service

Had an uneven experience filling a couple scripts lately. Since resolved,

Good pharmacy. I like their card more than CVS.

Lady at the register was rude.