While I would have liked to give a 5-star rating as I have other locations, I simply cannot due to the poor customer service, inconvenience, and extended wait times. (1) The server only took one order at a time (2)The cook visibly and audibly complained about taking orders when the hours of operation are posted as 9pm to 7am for to-go hours. Seems to be that the optimal approach would have been to take multiple hours, allowing the cook to prep in bulk to render shorter wait times, increasing customer satisfaction. (3) Despite signage saying to-go orders only, there seems to be a gentlemen waiting in the dining room, streaming videos and helping himself to whatever beverage of his choice behind the counter. One might have confused him for a staff member, yet his attire lacked the official uniform of the WH brand. (4) The staff refused to substitute bacon for a customer that doesn’t eat pork. She simply wanted eggs in its place. Didn’t seem like a hard ask, however the cook and server were unwilling to accommodate alternative dietary needs.(5) Believe it or not, the cook took a smoke. Pbreak in the midst of multiple orders needing to be completed. Overall, this location could use an alternate staff that is willing and prepared to handle orders during this time period. I can only hope that WH leadership is able to rectify this establishment for the local community - as without their monetary patronage this brand cannot withstand future operations given the current economic conditions.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Service: 1

Your classic "greasy spoon". Where else can you go anytime day or night (open 365 days a year) for a hot meal? Rain, snow, sleet or shine you can count they will serve food. Everything is for the most part cooked to order right there in front of you. The food is just ok. Try the pecan waffles with the all-star breakfast . Just your run of the mill bacon, eggs and grits or hash browns. Most meals are less than $10.00 and oftentimes with a show from the staff cutting up and telling stories. They will make you laugh. This location on Clarksville Highway only does carryout from 9 pm to 6 am.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 4
Recommended dishes
Scrambled Eggs, Pecan Waffle, All American Breakfast, Hashbrowns
Parking space
Plenty of parking

Only my SECOND time getting food from here, not at this location, tho. Waitress was friendly for the most part, just doing her job. I ordered to go because I'm a truck driver and was making a quick stop. I ordered a waffle and a qrit bowl with sausage, eggs, and cheese on top. The waffle could have been more brown, you know the way most waffles look coming out of a toaster, the qrit bowl was DELICIOUS tho!!! My only true complaint is that she didn't give me salt and pepper like I specifically I asked for, and they had no TO-GO UTENSILS, but I still gave ⭐️⭐️⭐️⭐️ because I didn't hate it.
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
A Classic Waffle House Waffle

Did you all know that there is a ten percent take out fee on top of a ten percent supply fee? So for my dtr's take out base price of 18.75 she has to pay an extra $3 76 on already inflated food prices.i saw the sign when I went in but my dtr did not cause she is legally blind. So they need to read this to all customers. Wont b back to ANY waffle house and I am going to dispute the charges in my credit card. Sumone needs to file a class action to make them verbally tell ALL customers about these extra charges. If we were inside eating u would have slapped it on a plate versus slapping it in a foam box. One napkin in a prepkgd fork knife spoon combo. As prices increase stuff like this is why u won't b in business.
Food: 3
Service: 1
Atmosphere: 1

This place was ridiculous!!!!! I was driving through and decided to stop to grab breakfast before hitting the road! I ordered the 2 egg breakfast & my food was HORRIBLE!!!! I asked for my eggs scrambled with cheese, and as I was about to eat, I saw I had onions in it, I didn't ask for that, and thank GOD I'm not allergic! My bacon and toast were cold as hell, but I sucked it up and ate the eggs and some of the bacon because I knew I didn't want to stop again! But if I'm ever out here again, I'd NEVER step foot in this waffle house! The only good thing about this place was the girl that took my order(a younger black girl) & the older white lady that rang me out! LOVED their customer service skills!!!
Food: 2
Service: 5
Atmosphere: 2

Terrible trying to order to go. In multiple times I get placed on hold for over 10 minutes hearing everyone else. One time I was placed on 20 min I was still on the phone when I arrived to placed and order and when I told them I didn’t even get an apology. Definitely need to hire someone else for to go orders only. This last time I was placed on hold I arrive and an employee was sitting down taking yo a customer when that person could be helping on the phone. This is definitely why I no longer want to stop by. Even if the food is great this customer service drags me away.

Convenient parking. East in. Easy out Excellent food Good service
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Hamburger, blt, Sausage Egg Cheese, Scrambled Eggs, Patty Melt, Bowl of Grits, Bacon Lover's blt, 2 Egg Breakfast, Pecan Waffle, Texas Bacon Egg & Cheese Melt, Quarter Cheese Burger on a Biscuit, Hash Browns Bowl, Chicken Sandwich, A Classic Waffle House Waffle, All American Breakfast, Steak, Hashbrowns, Waffle with Chocolate Chips

This may be the best waffle house I have ever been to. The staff, were perfect!! They made this whole visit fun while I felt like I was dying from a night out in Nashville!! The cooks and our server definitely make this place stand out from the rest!
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pecan Waffle, Hashbrowns
Recommendation for vegetarians
Not sure
Parking space
Plenty of parking
Parking options
Free parking lot

It was a bad experience... I received my meal 35 minutes later and this caused me to be late for my job... There are two men who work hard and deserve appreciation and support, but behind them there are three girls who do nothing but criticize or walk around each other to catch each other's mistakes... I... I ordered my meal, but the girl who took my order forgot or told the chef about it for twenty minutes until I asked them again which was my food, so it took another 15 minutes for it to be ready.
Food: 3
Service: 1

I was made to fill right at home. It is a delightful place to go and to have a great meal. If I never get to go back ,there will never forget the wonderful people there.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Steak, Hashbrowns
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Great
Wheelchair accessibility
Great

The service I received was the only great thing about this restaurant. The women were lovely to me and kind and patient. However, I've never seen more unsanitary conditions in a kitchen, especially surprising because everyone can see the kitchen. I didn't appreciate the chef putting cheese directly on the dirty grill then onto my oily hashbrowns.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 1

Their speed of service was on the go, the food was on the spot delicious and cooked to perfection. The whole team on 1st shift is amazing and friendly. Shots out TO: MRS. CHAUNA who made this ALL HAPPEN at an awesome speed & incredible experience fully serviced .. I would advice anyone to welcome themselves to good service and good people. Keep up the awesomeness TEAM❤️ TOGETHERNESS IS WHAT LIFE IS ALL ABOUT ✨

Cold grits burnt bacon eggs were cooked wrong after I announce the problem I basically got the cold shoulder from everybody after 25 minutes of waiting for my order to be fixed correctly and listening to the Cook talk smack in order to keep the peace had to cancel my order I will never return to this place worst service I've ever seen anywhere they are more concerned about going outside and taking their smoke breaks than they are attending to the customers

There's a reason I only gave this place 1 star but I shouldn't have had to. I took my friend for a bday brunch Friday, early afternoon. All tables were nasty, there was 'in-fighting' among employees, no one waited on us right away and mgmt. didn't address our concerns. We left, unfortunately, never to return to this location unless they make MAJOR CHANGES and improvements Sad!
Service: 1
Atmosphere: 1

Came in And they were closed then she said we were open but only cash. If you are only doing cash are you keeping it? Don't be that desperate to get this when they keep the money. So 12 am on it's cash only and you can't come in the restaurant. You do have to wait 45min to an hour doing this method
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

I NEVER give anyone 5 stars BUT the staff here are friendly, the food was well portioned, accurateand brought out quickly. Shortly after sitting down someone was asking my drink. The place is clean, even the parking lot. The other waffle houses in Nashville could take lessons from this one
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Parking
Plenty of parking

The service was unbelievably slow. Order came wrong. When it was mentioned service became more unavailable. Got sick from the "hash browns". Not sure if it was how it's cooked or lack they of, but they looked more like pasta noodles than cooked potato.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Great food, great service, great prices. We decided to stop here on our way to the airport and we are so happy we did. Right away we were greeted by several of the staff (even though they were very busy) you could still see that they all enjoyed there job. The food was very good and you could not beat the price! Thank you for making our first Waffle House experience so enjoyable!

Best waffle house ever. Amazing staff. Food came out wrong and our server recognized it immediately and brought out more food. She also would tell us when it was a better deal and you could get more food.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Parking
Good sized parking lot, free

The only reason I didn't give it 5 stars is because....We went around 2pm during shift change and were told to get our food to go or come back in a little while. Never been told that before. But when we went back in 30 minutes, it was very good. Service and food was great.
Service
Dine in
Meal type
Breakfast
Food: 5
Service: 5
Atmosphere: 5

The to-go service here is either a hit or a miss. The food is always on point, but the service could use a bit of work. Some visits, they’re really kind and friendly, and other visits, the interactions are not rude, but not very friendly either. During my most recent visit, they forgot to add my extra bacon. They never charged me for it though, so I didn’t complain.

This place is always very clean and the staff is super friendly.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Recommended dishes
Hashbrowns
Recommendation for vegetarians
Somewhat recommend
Vegetarian offerings
Clearly labeled vegetarian dishes
Vegetarian options
Load up your Hashbrowns!

The only reason I didn't give it 5 stars is because....We went around 2pm during shift change and was told that we would have to get it to go or leave and come back. Wasn't happy but we left and came back. But once we got in....The service and the food was great.
Service
Dine in
Meal type
Breakfast

This was our first visit to waffle house. The staff had fantastic customer service. The food was really good too. I would certainly recommend THIS waffle house to everyone (Clarksville Ave. Nashville TN). Our waitress was Ashlynne. Hands down 10 out of 10!
Food: 5
Service: 5
Atmosphere: 5

Loved the experience the food was amazing! The service I received from Constance was amazing and the cook did a wonderful job! Didn't get his name but they were awesomeeeee!!
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

Outstanding service from our server named Satin. She was very friendly and made sure we had everything we needed and ordered. All servers should be like her. I would've given this review 5 stars but my marinated chicken breast was extremely salty. Other than that, I enjoyed my dining experience. -Chi town

Everything was fine except the place was not as clean as it should have been .
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Scrambled Eggs, A Classic Waffle House Waffle, Hashbrowns

The location was not open the manager was sitting inside with a parking lot full of people and he would not serve any of us this was just now on 9-18-2023 at 2:17 am very disappointing as this was our first time trying a waffle house
Food: 1
Service: 1
Atmosphere: 1

Hands down..best waffle house to go to. ..never disappoints! ..best cheesy eggs ever..
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
blt, Hashbrowns

Really enjoyed a nice quiet breakfast and enjoyed the company of the servers. Awesome, thank you ladies.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hashbrowns

This is the first Waffle House in Tennessee that I’ve actually experienced Great Customer Service!!! Aundrea and Jalynn were very professional and they prepared my food just the way I asked.
Service
Take out
Meal type
Dinner
Price per person
$10–20

Best T-Bone steaks from a Waffle House. Service is great and they ensure your table is clean and sanitized. Try the pecan waffle...they will bless you!
Service
Dine in
Meal type
Brunch
Food: 5
Service: 5
Atmosphere: 5

On my way just in the distance I saw the sign that said waffle house and my mouth began to immediately water! I ordered the Grand slam breakfast is what I would like to call it, which included pecan waffles, scrambled eggs, raisin

I can't order because All the employees inside are asleep. Just got off and wanted some breakfast. Guess that won't happen this morning. Smmfh. Ridiculous. Lazy Ssa mfs. 2 Jan 2024. 345am
Food: 1
Service: 1
Atmosphere: 1

Customer service was bad. Which is usually expected when visiting a waffle house but the lady was leaning on the table to take the order. When she got us the silverware she touched the part you eat with. Then she was literally yelling at

If I could give it zero stars I would. I used to love this location and frequented it as I live right around the corner from this location. But just the other day, looking for a lunch spot, my nephew myself and my husband go in and wait

My first time there. It was nice and clean from the kitchen to the dinning area. I liked the atmosphere. Everyone made us feel welcome. Food was hot and delicious. I really like the communication between the crew getting orders out.

Service was EXCELLENT. I took my food togo and only had to wait 10 minutes if even that. Food made Freshly right in from of me and they were busy. And a EXTRA PLUS the worker had really GREAT ATTITUDES. What a way to start my day

The Texas bacon egg and cheese melt is almost a spiritual experience and hash browns with cheese jalapeños and onions really knock it out of the park....love this place
Food: 5
Service: 5
Atmosphere: 5

For going to waffle house for the first time, it was great. Food and service was good.
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4

Bustling diner serving wonderful 'merican breakfasts with speed and a smile.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

It was really good everybody friendly good fast food I will be back
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Great service. Attentive employees. Great atmosphere. Fast service. Food was good.
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

I never leave ratings at places because I know how important it is but If I could I would rate this 0 rating They were a little busy but had 6 employees working. Took them 25mins to finally

First time ever at a waffle house! Kels went above and beyond even though the place was busy! Can’t wait to come back, thank you Kels!
Food: 5
Service: 5
Atmosphere: 5

Just amazing beautiful spirited staff. They make you feel like family and the food is always amazing. Lots of love to these hardworking individuals. God's blessings to you all …

Give Christy a raise or I’ll put my foot in your a$$! The crew is excellent man
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5

Great food value and service
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Finally made it to Waffle House. Can see why popular when drunk!!! Waffle was very good. Very nice staff!!!!
Food: 4
Service: 5
Atmosphere: 4

The cook was on her phone and it took half an hour to even take an order with maybe 2 people in front of us
Food: 3
Service: 1
Atmosphere: 1

I had to send my meal back. It was not hot. The server let it set before she bought it to us. The replacement was good and plentiful, but it took too long.

Great store! The servers were great and very friendly! The food was prepared correctly, and it was very delicious! I highly recommend this establishment!

Awesome waffle House some of the best waffle House in I've had staff is awesome no complaints
Food: 5
Service: 5
Atmosphere: 5

Great food as always. It's to go orders only right now. Only one person was working but she was nice as can be and pretty fast.

Needs work not as good as it used to be and they're never open with the hell is that Waffle House is supposed to be 24/7

I love Waffle House, they have delicious food, and their Patty Melts on Texas Toast are the best …

It was great food fast hot and Fresh
Food: 4
Service: 4
Atmosphere: 4

Love most Waffle Houses ! Amazing to watch cooks ! Food was excellent as usual.

Service was great, the food was quickly prepared, and tasted very good.

Fast service, friendly staff, good food and you can't beat the price.