Unfortunately, I have to put 1*. I used to like shopping at Viva in Motor city, however since the last 3 weeks or so, there are always, always, always wrong prices on the labels and everytime you end up paying more for what is "on promotion". The explanation is "oh, that is the wrong label". I don't feel comfortable checking once, twice or twice trying to memorize the label price to compare it with the price I have been charged. For example I bought an Ice cream supposedly on promotion - 8.95, and I was charged 14.95. There was not even such a label anywhere for 14.95( the ice cream was reduced from 11.95) Anyways that is just one example from many( cheese, water... Etc). I understand that it is very busy Supermarket, especially as they have a promotion for gathering stamps and giving a discount at the moment, however I feel we are paying the so called discount... Don't think this is a right managment strategy and I won't tolerate it.

Finally some small to medium size pocket friendly hypermarket in Motor City. Like all other Viva hypermarkets, they have their unique brands for almost all the products. You can get fresh groceries here at very competitive prices as compared to any hypermarket in Motor City or Sports City. Parking may be an issue on weekends but you can park on road side which is free and walk few steps to reach to Viva . The good thing is that there is no need to get the price tags applied on fruits/vegetables as cashier will check the weight of each product on some sort of modern digital balance and bill it accordingly which is more convenient for customers. I noticed that the behavior of one customer with the staff was very rude after some problem in billing system resulting in some delay. I did not like that all. I feel sorry for the staff and request people to control their anger. Keep it up team Viva, from a happy customer.

Value for money: 10 out of 10! Amazing pricing. If you are not too obsessive about familiar brands, you can do your monthly grocery in a significantly less budget compared to Carrefour and/or Lulu. They are even increasing the meat options gradually. I did not like the eggs. Too small, white and flimsy shell for my liking. Made me think of the synthetic manufactured eggs conspiracy which had surfaced a year ago. You can also get a pack of 6 one and a half liter water bottles in just 4 dirhams. The frozen nuggets turned out to be quite chewy; the frozen fish sticks are a favorite with my kids for snack.

Place with cheap and semi fair quality products . But with cheap stuff comes other things rolling down the hill , accordingly the quality of customers are determined . Extremely rude staff and completely unhelpfull , Congested and chaotic shelves, not always same products available , confusing pricing, Literally no parking spaces. Area outside the shop is extremely filthy and completely revolting . To cut it short , Its not a place for a shopping experience , just grab your stuff and go . They could have gained alot of different quality of customers , but i belive they don't want to .

Everything was good aside from this lady Filipina, she is totally unprofessional and We wonder how she works there as totally not good for costumer. We do hope they will kick her out there as the reputation of ur shop will be destroyed. Shr is not even helpful to assits the costumer, when I ask if no one will help to pack the groceries, she rudely said this is self service. What the....she is really annoying and given the fact that she is not busy that time and doing nothing!!!

OMG prices This is a "must go supermarket". They don't have a huge variety but most essentials can be found! They carry their own brands which you won't find in other supermarkets! Quality of products is great Parking outside is a bit hectic at rush hours but you can always park after the Cycle Hub cafe! They don't have many trolleys, best to wait for a customer checking out :) Don't forget to check their smashing prices displayed on the outside windows.

Saad abd alim twafik the assistant manager their is really amazing professional , friendly , helpful, the right in the right place , always smiling with all customers and also very supportive to his colleagues, we come always to this branch because of his support and his team , please keep this standards always their , thank you so much Saad ❤

Its a 24 hour Supermarket with super prices. The store size is very small and gets over crowded after work hours (6-9pm in weekdays). It operates only 2 counters and have to wait in long queues for 10 minutes. Avoid mentioned timings for groceries. Thats why I gave 4 stars, but overall I love Viva Supermarkets.

I received good services and the staff were friendly. Just picked interest In becoming part of the family by serving in such a lovely place. And if vacancies are still available, am an experienced sales and customer service representative with 3 years experience and a bachelor's degree in education.

A low cost supermarket . Average quality, below average prices. Very few staff handling the business. Avoid after work hours, very busy long time on the queue. Good variety of products, fresh produce, meat, poultry, fish , and much more. Nearby parking and not easy to find a spot.

Those thinking viva is cheap .. Well it is coz they r buying the worst quality from every factory whether local or international .. if u don't believe me, go ahead and google the products or even lost it on facebook at the country of origin and see what the people will tell u ..

value for money and quick purchase supermarket. Can't expect variety of items but we get most of the things , also various offers. Need to increase trollies ,always trolleys are missing , no staffs cares . Also onion , tomato's now days good quality is missing.

The customer service is one of the worst. The Philippines lady who has so much attitude. In the other viva branch they said you get bag on every 100 aed on your bill ..She was arguing with me makes no eye contact and very rudely she throws the product after scanning.

Not very wide selection - one brand of anything really. On the other hand, makes shopping much more easy. Very competitive pricing. Only thing to complain about is the entrance/exit with horrible plastic curtain for the door - I would much more like normal one.

Dissapointed, I thought will see more products variety , many un none brands, so prices cant b le compared to known brands, many staff but no one came forward to help with packing at the cashier even it was not busy with customers in the store . …

Viva in recent years has evolved incredibly. The fruits and vegetables are available at a very cheaper price than LuLu and Carrefour and without compromising the quality. I usually haven't tried their packaged food because of the brand is … المزيد

Very affordable prices i love this shop and you can fine there a lot of nice products directly from country of origin but sometimes you can fine sloppily packaged products such as frozen chicken or old fruit but the price is appropriate.

Best product but they have one of the worst customer service ever. The lady from Philippines wearing yellow has no idea what customer service means and what is worse is that she argues!!! Hopefully viva management can look into that

Yes viva has great cheap affordable prices all over uae,but the branch in motor city is a No !!always most of products not available out of stock!!not well organised hope u get better ,I prefere Sharjah branches are 100% …

One of the nicest supermarkets i have ever visited in dubai. You can feel and buy fresh vegetables, fruits, even baked items from here. The freshness in thier products is remarkable, Especially in fruits and vegetables. … المزيد

The cashier Ana Marie was the worst! I came in today, 6th of November at 1.30pm and she was just throwing our stuff in the counter and since I bought a lot of items I am unable to put everything in the bags immediately

Visited that branch couple of days ago and wanted to thank Mr.Saad Abdel Aleem the Branch Assistant Manager . He is a real professional and was very supportive. Thank you Landmark for hiring such professionals

Few days ago I went for shopping I bought eggs 30s for 10.95 when I came back all the eggs are spoiled but still expiry date is valid till two months very very very cheap quality will not recommend …

Staff is very unfriendly, super rude! Queues are long and mostly only 1 cashier. Over the weekend they refused to sell products to cash paying customers as they did not have change. Reason for my 1 star.

Affordable prices, products are average especially fruits & vegetables sometimes it's reaching to a good quality especially during the weekdays & morning time, customer service is average as well.

low cost - no-nonsense supermarket. A challenge to get everything you want, but a useful shop for stocking up on certain goods. My only issue is the regular lack of baskets and trolleys available.

I always buy their frozen fries, it is good quality and reasonable price. Also tried the cheese section it is good as well. Overall, there is not big variety but the quality and price is good

Good shop I love it but you will not get my rating for the people you choose to represent your brand the lady on the till her name is Asharma or Ashar something the rudest I have ever seen

Bought beef week ago from jvc Viva and it’s spoiled, just now bought chicken wings from motor city branch they are spoiled and smell so bad as well, be careful with there meet selection

Good market to buy reasonably priced food, they have a storage problem though some of the fruits might be growing mold, I have bought few times blue and black berries where it had mold

Cheap prices main items could be taken from there, cleaning , washing detergents, mobs brushes and much mkre . Even food items could be very cheap they have vegetables good quality !

Love going to Viva for affordable groceries - however parking at this particular Viva is a bit of a challenge at times as there aren’t many parking spaces allocated to Viva Customers

If you want to buy items on reasonable prices this is the place. However they need to improve their quantity and avoid sole introduction of soda as a replacement of coke and Pepsi.

Shocking customer service and rude staff. Filthy supermarket pallets and rubbish always littered all over the floors with no regards to customers safety especially late at night.

I am daily purchasing at your al nahada 2 branch . Today I visited your Motorcity brach i was there at 8:20 pm actually cashier lady she don't know how to behave to customer

Walked in today after getting my tyre repaired, walked out with some goodies! Best being some chocolate hob nob like biscuits! The staff were very organised and friendly!

Good place to shop but the layout is quite cramped. Some fresh food items lack in quality. However overall some decent goods can be bought here at reasonable prices.

Friendly staff. Not many options to choose from, but it just makes shopping that much easier. Excellent value for money. Tip: Parking is a bit limited, be prepared.

Honestly, this place is super cheap. You perhaps won’t find the selection you find at Spinneys or Carrefour but for the price you pay you can’t really complain.

To much boxes on the way of the trolley. And isn't enough trolleyin the shop. You can't move from one side to the other and the workers aren't friendly.

I love vivia, I used to buy everything except the nuggets. I tried to buy it before and it was not good and smelly, rather than this it's perfect shop.

Don’t expect fancy products, but all their products are imported from Europe, so its a unique place to shop something not familiar to you Recommended..

The most dirty branch in Dubai. Feels like there's no manager at all to watch. The baskets and the floor are disgusting dirty always when I'm visiting.

They don't host a variety of items but the ones they have are really well priced that will bring tears in the eyes of the likes of carrefour and lulu.

Don’t buy eggs from there unless you want to get poisoned, they are cheaper but not fresher or better be careful don’t buy food and meat or eggs

I went there to but cheese but apparently they don't have change so cashier told me to come another time!!! Very poor services!! …

its a bit small, it has almost what you need, parking is very hard there, be aware of the ac water droping from above in front of the door

We are a regular viva customer. We get our milk, pasta, quick pizza,... from there. They have helped us reduce our monthly groceries bill.

Good staff serving well, low cost products average qulity. Worth the price you pay .. bit busy place with finding parking spot. Love viva

1/5 the quality is bad Personal is not friendly , there is no fresh vegetables and fruits + the choice of the products is really small

Great deals! But sometimes it is less number of items. Low rates foe availability of items. Other than great suggestion for anyone.

Very affordable supermarket in place like motor city and its very near to sports city as well. Blessing for the neighborhood …

Everything is spacious. From Parking and back. Be sure to wear comfortable foot wear as you won't feel the need to stop walking.

Viva supermarket cozy place. Quality products at affordable price. This kettle chips are topnotch & pepper salt flavour. …

Prices are competing with carrefour that has better quality products and more known than Viva. Time to shift back to Carrefour.

Very rude staff. The costumer service is critical. Better put self serve cashier as well at least we do our shopping at peace.

I find the aisle a little bit congested and some fruits/veg are not available but still okay. There are few parking spaces

Some stuff are out of stock today, and parking is always an issue we never get it…overall good stuff and value for money

Love this supermarket chain and the amazing prices! But this branch has very very few trolleys which is annoying …

Typical viva store but fruits and vegetables always out of stock by 6-7pm, they need to restock more frequently

Part of a large Polish consumer retail chain. All items are from East Europe. Great food options are available.

Very limited varieties. Economical with some items .brands are new to the market. Vegetables are economical.

This is the super star supermarket This is the place you should consider to buy your things from … المزيد

This branch mostly has problem with cashier They are rude and very long queu all time and they dont care

Parking can be trouble some. Viva has installed orange juice machines. It's FMCG at its best and worst.

Loved it as always, tooooo much promo so I always come home and have everything fuller than planned

Its second time viva of barsha and now in motor city they .. everytime same issu to skip some stuff

Looks bigger from outside than the actual size from inside, but mostly you will find what you need

They are cheap but you get the quality also cheaper and many new product taste not so great .

24 hours. Good prices. Weird brands. Plus they have a squeeze it yourself orange juicer

No credit card payment today which is made me return all my stff after i bought them :/

I saw a big mouse in the store. Nice mouse friendly place …

Wow. Good food at great prices. Queue can be long to checkout but worth the wait

Order just received Trying to reach you out with no answer To be escalated...

So nice and cheap and qualityfull supermarket. Especially try to pasta soice

Good prices. They need some additional cashier to eliminate the the rush.

Prices are very convenient. Quality of some products are second to none.

It's way more affordable than other markets with good quality as well!

The staff is arrogant. What else you can expect from a budget store.

Good place for buying grocery, lots of interesting and cheap items

This place full of cockroaches please do something I’m serious!!!!

Some what limited items and options but with great prices.

Good service and cheep price also good quality things....

سوبر ماركت جيد وفيه عروض ممتازه بس احيانا الفاكهة مش طازه

Good prices, but needs some more organizing and cleaning

Okay, but crowded, no enough counters, always big ques.

Great prices, good deals! Parking might be challenging.

Nice and different products, good prices, busy cashiers

Nice place.. the fact that it 24/7 is an added benefit.

Best super market with varieties and affordable prices

الأسعار مناسبة للجميع بس ممكن تلاقي صعوبة بالباركنج

Very good location but staff are extremely rude!

Very reasonable price and unique food products

On the road side. Parking is issue some time

This is a small viva, and always cluttered,

I love VIVA. Affordable and quality food!

Nice prices they need to be more clean

Great deals. We use it once a month.

Love the prices and food I get here.

Worst Ambience Non Branded Products