Wasn't going to leave a review until I was called being accused of leaving a nasty review and being told that my pets weren't allowed back. We loved the service, got all the meds and shots we needed for 3 pets at once. One of my dogs got a reaction from the shots and I did call to see if that was normal, not sure if this is what upset them too. It was my first time using this place and was shocked that after all the good work I get a nasty call being punished for someone else's review. Very unprofessional and bizarre behavior especially to a family that was happy to have found this place. I spent 500.00 happily there but now that I know that the owner will start harassing customers because they can't handle a negative review I will gladly take my money else where and never support this business again. I went looking for the nasty review that hurt their feelings so bad and it wasn't even my name. It was an Olivia B. And I'm jevalya smith. Never experienced anything like this before. Employees were nice but the owner is something else..............only part of that answer back was true ...sadd.... I never abused any staff in my life in fact i was as patient as i could be with my adhd plus havingalot to do that day. Someone is very victimized. Yes my dogs were coughing but what happened after the vaccine was DIFFERENT. I literally just called to see if it was normal just to make sure cause I thought he had a reaction to the shots because before the shots these symptoms were nothing like before he had fever tremors and was spit coughing and it scared me I tried to give him the medication u gave but he was throwing it up so i waited till he stopped the spit gaggingthing..... I guess u get what u pay for ..... sad part is is that I thought everything was good and I appreciated all the effort the owner did I needed all service that was done and I was greatful .....I called because I had concerns and wanted to make sure he was okay ......then because someone wrote a bad review and I called u tried connecting some sort of theory ..... that i abused u guys seriously....u guys blame me that wasn't me yes I called because my dog matters to me .....if u guys want to be accused for things not being easy and abusing staff go here but there are plenty affordable places in town u just need to look around thanku but no thanku for how I was treated on the review back definitely tried to paint a picture but not all that was true .......I won't ever go anywhere I'm not welcomed glad I found out ahead of time sending u guys peace and good energy because it's very needed in this place have a good life I also never accused the staff of not knowing anything and not helping don't even know where that came from not words. I never asked for owner she came out and was more than willing to help.

I absolutely love this place, low cost pet care is a super important asset to the community, some people just don’t think to take care of their pets unless it’s affordable and every bit helps. I’ve seen a lot of complaints about this place, particularly because their rules and scheduling is a bit weird, and other clients get really irate when they cant be seen at certain times or have to wear a mask, adhere to the one person per pet(s) rule, and so on. I think the staff works really hard to deal with keeping up with a lot of the regulations, and I’ve had no issues as long as I check with what they offer and when first. It’s worth it to get my pets taken care of at low cost, I got two pets vaccinated there for about $100, which would be the cost of one at an exam clinic. If you go, expect long lines and a long wait. It’s a walk in basis and they get a lot of clients. So it’s best to be patient and set aside the day for it knowing you’ll have to wait, but again, it’s the price you pay for the cost. Getting there early as soon as they open helps.

So vetco, I can't say enough good things about this place. First off the pricing is just phenomenal, they really are a low cost, high quality vet/alternative. Most of my reviews tend to be lengthy so I'll keep this one short. If you have basic needs for your animals, shots & spay or neuter etc, then this is the place to go. The only caveat I'd say is make sure to arrive early, the lines for this place are monstrous for good reason. I personally have shown up almost 2 hours before hand to make sure I had a decent spot in line. A good tactic, if you are at liberty to, is have one person go early and hold the place in line. Then when your about 10 mins to open, or however far you live adjust your times, have your partner bring the animal in. This method cuts down on the time you have to sit there and keep your animal calm, so less stress all around. Follows is a nice photo of my dog Harley who just recently got spayed here and she is happy and well.

I took my cat here to get neutered. I tried calling 12 times to see when he would be ready for pickup but no one would answer. When I got there they told me he finished hours ago. He was completely soaked in his own urine and they placed a single piece of newspaper in his crate. I watched the woman who was working go to the back room to get his crate. She did not check to see if he was ok before handing him to me. I would not recommend bringing your animals here if you don't want to worry about their well-being. Also, I paid $50 to have my cat microchipped here during the same appointment. 6 days after I went to another vet appointment and they told me the microchip was never put in. I've been trying to call Vetco all day and still no answer. I am definitely going to mail a complaint about Vetco to the NM Board of Veterinary Medicine. They should not be able to treat pets like this.

called in the morning to request a history for my pet, first dude sound inpatient picked up the call and told me to hold, then i holed for 10 minute and nobody answer!! so i hung up and called back, then a lady with a bad attitude, picked up quickly and ask my email to send it. then i waited another 10 minute but still don't got it!! so i have to call again then another lady pick up and double check the email for me and resend it. now i got it. when i asked the name of these two previous worker who answered my phone for this review, she asked me back:" SO WHAT? WE TOOK CARE OF IT ANYWAY RIGHT? I CANT GIVE YOU THEIR NAME, NOW LETS JUST MOVE ON TO YOUR DAY." total of 30 MINUTE just wasted on the phone because of all the unprofessionalism and irresponsible. i know your time is cheap and you don't want to work Friday, but don't waste my time.

I had the absolutely worst experience here! I will never take my dog over here again! I took him a couple of months ago to get his shots I have a tea cup Chihuahua n he had to get 2 shots when we went in there was 2 people they grabbed my dog from me one was holding him n the one who gave him his shots didn’t even look or give any warning n just stuck my dog with the shot he didn’t get it in right so he proceeds to take it out n literally poke my dog again. I have never heard my dog cry the way he did that day. So then he goes to give my dog the second shot n does the same thing n didn’t get the shot in and had to poke him again! It was so awful it literally left me n my dog traumatized. He had to get poked four times when it should have only been 2. My dog was so sore for the next couple of days. I will never go here again!!

Great price on the rabies vaccine. I buy the 5- way at Dave's Very Supply on Osuna for like $10 but you're not allowed to do the rabies yourself because it's a biohazard. DO NOT GO WHEN THE DOOR CLINIC FIRST OPENS! I forgot this when I went the other week. When you call the machine says shoot Clinic starts at 12. On their door it said 1pm but the line was 50+ people long at 12. It was chaos inside! Cats and dogs very anxious, barking, crying, whining, etc. - basically how i felt inside, lol. I got there at 12p and was done at 1:30p. By the time I left, the line had gone way way way down. Next time I'll go closer to closing since they don't seem to have a cap on how many they'll serve for the day.

Called this morning to schedule an appointment for neutering service. The receptionist was very sassy and demanded that I provide secondary phone number to schedule an appointment due to doctor’s request. I just moved into the country and don’t have any secondary phone number to provide. She kept on insisting that I provide a another phone number or she can’t schedule an appointment. She didn’t even bother to ask the so-called doctor nor did she offer an alternative solutions. Needless to say that it’s not worth doing business there and I rather pay extra for a basic service who can provide a simple/basic phone etiquette. I don’t understand why this place has a high ratings.

My fuzzy monsters were in need of vaccinations, and we are in Albuquerque. In Farmington, we have so few options for lower cost veterinary services, so I took advantage of what is here along with advice from a friend. We went to the vetco over on Inez, I think it is, just off San Mateo. It was a fairly painless visit, even for Raider, who's the biggest Mama's boy around. The staff were nice, the vet or tech that we saw was very knowledgeable and friendly. Nobody cried or howled, not even me, when I paid for services. It's great to have these places, since vet care is now so expensive. Thumbs up! I'd definitely go back there, if one of my dogs needed care while we're here.

My experience is based on a semi-emergency (to me) experience. I don’t live in the area but I crossed paths with a dog that was in traffic and I took him to get scanned close to closing hours. The woman I first can into contact was super helpful to see if he was microchipped to get him home safely despite the fact it was 5 minutes to closing time. She was so helpful and we were able to get hm reunited with his owners. I would take my fur friends here if I lived in the area based on how wonderful the staff was here. I wish I remembered her name that helped us but thank you! Thank you for being available and caring enough to get this pup home ❤️

I have a 3 year old short hair male cat and a 8 month old long hair female cat. I have brought both of them here for all of their shots. Had the male neutered and the female spade here. Both kitties are happy and healthy thanks to this place. Pet hospitals charge an insane amount and always try to upsell and throw in extras to drive up the price. The prices here are very reasonable and the doctor even remembers our cats the few times she has seen them. Staff turnaround has been the only negative but as long as the prices are good and its the same doctor handling our pets I definitely recommend this place.

The website for vetco says its a full service veterinary clinic. It isnt. They do vaccinations and spay and nueter at lower prices, which I appreciate. I took my new puppies there thinking we were meeting our new vet, for shots, but also for a full wellness check up and they dont do that. They dont test stools either. That alone wasnt so much the issue for me. But when I go to the vet, especially with my new adorable Siberian Husky puppies, I want people to say hello and welcome me. Smiles are nice too! There was a friendly tech who assisted the vet. Appreciated them so much.

I've taken my pets here consistently for the past 5 years & i have never had a bad experience. All the staff is patient & extremely helpful. The people are amazing, i do agree the vet doesn't stand there to talk to you much, especially if you're there during the shot clinic. BUT that's exactly why they're so fast! Because he gets each animal in & out within a minute. I'd prefer fast service rather than being coddled & have to wait. Great prices, great experience, great business! I always recommend Vetco to my fellow pet owners!

I have used this place for YEARS before Covid and have never had any problems or issues... I have been trying to get my Father's Chihuahua in for the shot clinic for the last 3 weeks and there's been a sign on the door saying that due to a Covid outbreak the shot clinic has been cancelled for the week (for 3 weeks now ) and trying to call and no one answers the phone and can't get a human, only recordings that hang up once they're done. Very disappointed ☹️

I don’t know who just answered the phone today 6/17/23 @ 13:40 but she wasn’t very nice. She spoke too fast when I asked about spay and neuter along with Shots and when I asked her to repeat spoke to me like I’m incompetent. I thanked her anyway and she hung up before I could schedule an appointment. I live close to this one and therefore I would still like to schedule an appointment however I did not like being hung up on while I was blatantly still talking.

Got there at around 2pm, shot clinic was 2:30 to 5:30. There was already like 20 people ahead of me. The line is on south side of bldg and in mid October it was really hot with the sun beaming on us. Most of us were sweating as if we were working out. Would be good if line could be in the shade on hot days. The staff was nice and friendly and did provide cold water for us which was very kind. Next time may bring an umbrella and layered clothing.

I have used this Vetco off Wyoming and also the one on Montano. I go to the Shot Clinic and am very grateful for these. You don't have to pay for an exam so you are just paying for the vaccine. Everyone is nice and efficient and the line goes fairly quickly. Some Vet offices don't carry the 3 year rabies and I have been giving one a year the three yr so that by next year, I only have to worry about taking 1 cat. I have 3 cats. Recommend!

I love Vetco.! They are really amazing with animals. I recently started coming here with our new puppy. They are always friendly and smiling. They took really good care of my dog when it came to getting his shots. I did have to wait in a long line outside. They only allow 5 people inside the building right now due to COVID. While I was waiting in line they offered me a cold water bottle as well as everyone else waiting in line.

Read reviews and everyone said long lines.. not true I went on a Saturday at 130pm and there was 2 dogs before mine.. by the time I registered we waited maybe 2 min and my dog got his vaccines in less than a min. We were back in the car by 140pm. So fast, so inexpensive. My regular vet was going to charge me $375 plus visit for shots and I got everything there for less than $38…. Definitely 5 star!!! You guys are awesome!!!!

I’m sorry for the 3 stars!! My dog has an appointment tomorrow morning very early!! I’ve been trying to call for 5-6 hours!! All it says is “we are currently experiencing a high call volume please give us a few minutes & call back” as of 8:48 pm the night before the procedure I’m trying to cancel due to testing positive for Covid!! No option to leave a message!!! FYI; appointment was for Shelby!!

I come last week and was waiting on the hot sun with my dogs for over and hour and the line stopped moving. After 15 minutes I decided to leave. Based on the Google open schedule I come today. Waiting for 1.5 hours (open at 2:30) At 2:45 I decided to leave. YOU had about 12 people waiting on the hot sun with their dogs. This is so inconsiderate, do you even care about the dogs that you serve?

Man, I get that the shot clinic is low price and all that, but if ever there was a place that needed to either invest in an awning or a “take a number” system, it’s Vetco. I’m sure they’re processing people as fast as they can, but if you’ve been in the sun with your pet for an hour and still have easily that much to go still, it really makes you wish there was a better option.

Called 2 times this week. The latest being Friday. I ubered to this clinic based on the recorded message i received when I called saying the shot clinic is 1:00 to 4:00 Saturday. I arrived to a note on the door that said they were closed for today's shot clinic. This clinic cost me $25.00 in Uber fees since they couldn't be bothered to change their recorded message.

Terrible place to go to, treats employees horrible including customers. Gave a dog a seizure due to a stressful environment. do not go to this horrid place and do not apply rude to new trainees shoving them when they dont know how to do something or openly making fun of and laughing at their face. if you delete this i will continue to post and bring you down. lol

Be advised - we waited over an hour in line to “drop off” our dog for neutering. There were about 5 people ahead of us and we had to wait outside in the cold because they still don’t allow more than a few people in the building at one time. An inexpensive alternative from our own vet, but definitely won’t be returning to this specific location.

Fast and friendly service. Took my puppy for his 2nd round of shots on their walk in vaccination day. It was a Saturday. It opened at 12. I got there about 11:30 there was already about 6-7 people in line outside in front of me. Once the store opened, the line moved fairly quickly. I’ll be back again for the rest of his vaccines!

Depends on the day you go in, really. Sometimes you get lucky & sometimes you really strike out.. The last time I went there I went in & was greeted by THE NICEST vet tech in the world. She actually took time to talk to me & pet my puppy & say how cute he is...that kind of attention just isn't normal anymore. THANK YOU to her!

Super efficient and friendly staff. Provided bottles of water and bowls for the people and fur-beings waiting outside in the afternoon sun. This was a great opportunity for our furry friends to socialize. Thank you for providing this service to our community. Your work and dedication are important and appreciated.

After trying to reach vetco for 2 hrs by phone I drove down there. Hours posted on the web and the door said they were open but no one was there or answering the phone. All I needed was a record of my sons dog’s shots. They need to keep to the hours posted or fix them. Rather rude sign above the doorbell also…

The employees here are very compassionate & understanding. I really appreciated their quickness to get my Lucy into the ER. Her vetinairan spoke to us & answered our questions without rushing us out. And the bill was very manageable, overall a pretty good experience, considering. Thank you VCA employees!

I wish I could give negative number of stars. They physically mistreated my puppy and then verbally degraded me over how my puppy should be treated and raised. I highly recommend staying away from this horrible place! Stay away from this low cost, low quality, horrendous service, deplorable facility!

Great low cost essential vet care for your fur babies..Only open certain days of the week so call ahead they do not take appointments..Must arrive some what early to grab your spot in line. If summer take water and an umbrella to keep you your fur babies cool and hydrated..First come first serve!!!!

Compassionate and affordable service! With low cost vet you might think that you'll feel rushed or that your pet won't get special attention, but that isn't true. Whether it was for getting my pup his vaccines or getting neutered, they are great and give you the time and space to ask questions.

Shot clinic- a nightmare. Extremely unprofessional staff. The vet was the only person who seemed competent enough to speak clearly to clients. Support staff were rude , unhelpful, and I cannot stress unprofessional enough. I will not be returning or ever recommend bringing a pet here.

Not sure why We (my dog) and I were overlooked but after they called the second pup to go before me and mine, I said I was here first... But I usually get fair treatment. I hope yesterday's mishap isn't long term... Update: 4-15-2023. Very quick line today and excellent Vets.

I love everybody here! They are so friendly and hilarious! They are super super sweet to my cat Tripod!! I am definitely coming here to get my other cats vaccinated! They do not judge me at all for anything, including my speech impediment, I highly recommend coming here!

I think it's a shame that this place doesn't do anything for diabetes my cat is just like me suffers from diabetes and the lady I just talked to said was sorry we don't do that stuff sorry guys need to fix you fitstar on your site telling people that they don't do that

Staff is friendly and helpful. The cost is wonderful and very affordable. The only thing I have to say is if you have a big dog try to keep them in the vehicle until it's your turn. I noticed that some people just didnt care if there little dogs were causing problems.

When you need care for your animal but can't afford alot this is your place! They care, they are fast and efficient, and front desk staff Is friendly (you don't find friendly staff in too many places anymore, so it was a breath of fresh air to be treated kindly!)

I took my little girl patches there to get her vaccinations there was a huge line there but the workers were very pleasant and it went pretty quick I would definitely recommend this place to get your vaccinations for your dogs or cats or any animals that you have

They've always been good to my pets and me every time I've taken my animals ❤️ to them. I have a 13 year old Chihuahua/Mini Schnauzer mix and a 7 year old deer Chihuahua that's the only place we've taken them. In fact it's that time again, see you soon....

We took our 2 cats to the walk in shot clinic for their yearly rabies vaccine. The people were friendly, the shots were affordable, and it was a quick visit. It is nice to have Vetco's walk in clinic as an option to keep the cats updated on their shots.

Besides the constant schedule changing (for Shots) it's the only things find kind of annoying. I have been taking my Honey (Dog) since she was weeks old. Great Veterinary Business. All staff if professional and nicely mannered. -Green Review …

Anytime you call... they are always rude on the phone I am not too sure why, I seen a lot of that in the reviews too so I know I’m not the only one. But the price was affordable, and the staff that actually helped out with the animals seem

I have gone to Valley Vetco for years. I took my 3 month boxer puppy for her shots on March 19. Waited 2.5 hours outside after signing sign up sheet. When our turn came Karina signed us in. I told her I was their for puppy shots and wanted

Before coming here I called and made sure my dog would be able to get a rabies bite exam and they said yes. I continued to tell the women on the phone that my dog is a bit aggressive and likes to bark and she reassured me by saying that it

Took my puppy in for his 2nd set of shots at their shot clinic. There were about 20 people with pets ahead of me 10 minutes after they opened. The overall interior was clean. They had 2 receptionist working to get people's pets checked in

Affordable and overall good service. Only negative I would say is there seemed to be some misunderstanding with COVID procedures. When I called ahead to get info on the shot clinic, I was told the process is to sign in, and then wait in

Been coming here for years. Love the staff and service. However, during the summers, I'm not sure why they have the shot clinics scheduled for the afternoon knowing that people and their fur babies have to stand in line in the hot sun.

Went to a shot clinic today with my dog and the line was long and the day was hot but the staff here are all wonderful. They handed out waters and they did their best to get everyone in and on their way as efficiently as possible.

Took the dog for the vaccines. There's a long line... But, it was speedily handled. The $30 price on the shot was well worth the twenty minutes of waiting. Also, they did a good job with my kitty's vaccines and spaying.

All I can say to the veterinarian and the people that work at vetco thank you very much you guys are doing an outrageous job getting people's dogs and animals their shots they need again thank you guys very much

Great Prices! Vet and Vet assist were amazing and sweet! You can tell they care about all the animals. It it’s a busy clinic so you do have to get there early to beat the line but, it does go by fast.

Long line for the shot clinic as expected because of the lower cost, they won't try to up sell you on anything. If you think your pet needs something and they actually don't, they'll tell you up front

I went for vaccine clinic. It was affordable but because not a lot of places are these days plan to stand in line for a long time. If you go during the summer take water for your animal.

The Vetco Employee's work so hard, and are so awesome to the animals. It's not an easy job. Dealing with customers all day long. Hopefully they know they're very much appreciate it..

Nice ,but, sent me packing with no parvo shot for Max. Said it was free but,,,,it ain't. F them Max is only 7 weeks and I had no money at the time to pay which didn't matter cuzzz .

Their staff was phenomenal! Given the challenges with Covid19, they were very efficient yet took time to answer questions we had. (And we had 3 puppies!) I highly recommend them!

My doggo doesn't do well with others, the staff recognized this and made the waiting room a more comfortable experience. Zelda got her vaccinations quickly and without trouble.

Fast, friendly and inexpensive...get there 45 minutes early for the shots clinic if you are in a hurry... the line is 30 deep if you wait until 2:30 to show up...

At some point every dog I've owned I've brought here. It's affordable veterinary care and fast. The staff is great and they're conveniently located in the city.

Been bringing my pets here for over 20 years and have never been disappointed. Excellent spay/neuter record for 20 or more cats and dogs both mine and rescues.

Long lines. Crowded and hot. The vet doesn't even look at your dog, just wanted them in and out. Better to pay more money for a vet that actually cares.

Same day appointments for all of my pets. Friendly staff and they let us wait outside with our reactive dog. Fast, friendly, and affordable.

The wait is worth the difference in price and the employees are always kind and helpful, even on stressful days like shot clinic days lol

Got in quick. Took care of our boy cat. He had no problems. Will take our other cats in as soon as an opening comes available.

I take my dog to the clinic. I have been taking her here for the last 3yrs. It's affordable, fast, and the service is great.

This was such a good visit to get our dog his first shots. And it was so fast and the employee's! while they was so nice..

Super packed never got the shot records O asked to have emailed to me. And they over charge for some of the vaccines.

Very courteous staff. Willing to help and suggest policies and products for my beloved pet may he rest in peace.

Take my dog there every year for rabies and vaccination shots. very affordable, and it doesn't take long

All the employees were nice and efficient. Took my cat for her vaccinations. I will go back next year.

Very good. Long line but in and out within 45 minutes depending on animals that need to be seen.

They were all so nice and helpful! I would definitely recommend them to everyone!!

Have been there for vaccinations. Appreciate their prices. A lot lower than most.

A reasonably priced clinic for many of your basic pet care needs.

Very efficient and not a long wait. Very organized and friendly.

Everything thing went good. I was there for a shot clinic..

Great place for low cost vaccines and surgeries for pets!

My mom had her dog spayed here they were great!