Valvoline Instant Oil Change

555 reviews

19150 Stone Oak Pkwy, San Antonio, TX 78258

store.vioc.com

+12104959822

About

Valvoline Instant Oil Change is a Oil change service located at 19150 Stone Oak Pkwy, San Antonio, TX 78258. It has received 555 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-7PM
Thursday8AM-6PM
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Valvoline Instant Oil Change: 19150 Stone Oak Pkwy, San Antonio, TX 78258

  • Valvoline Instant Oil Change has 4.2 stars from 555 reviews

  • Oil change service

  • "Any time of day is an interminable wait"

    "Staff acted with a sense of urgency and professionalism"

    "Came in when they had a huge banner that read they'll match any coupon from a competitor for an oil change"

    "I went for a state inspection today"

    "I had my first oil change here at this location and have been coming back since"

Reviews

  • Louise Day

Any time of day is an interminable wait. A small place with too much business. Great for them...not so much for the customers. Once you are in line and after 30-45 minutes you must leave, it takes an Act of Congress to get out of line. Good service, just too small for the area it services.

  • David Ault

Staff acted with a sense of urgency and professionalism. Polite and able to answer what questions I had. Service was complete in < 20 minutes. Only word of caution is that if it is busy during the summer prepare to wait in full sun parking lot. Will be returning!

  • Rolex L

Came in when they had a huge banner that read they'll match any coupon from a competitor for an oil change. I took them on their ad and showed the manager my Midas oil change coupon that was $25. He told me "there's fine print, we can't use

  • Jaclyn M Calhoun

I went for a state inspection today. After being told to go in a specific lane I waited over an hour and a half before I finally called someone in the office to back out. I watched over 30 cars serviced while waiting with no communication.

  • S O

I had my first oil change here at this location and have been coming back since. The services here are done in a timely and efficient manner. The employees are patient, polite, knowledgeable and hardworking. Each time I bring my car to be

  • Celeste Hernandez

I went in for basic oil change. Soon after I left my check engine light and skid mark readings came on. I returned the next day and the mechanic connected my vehicle to the diagnostic machine and told me it was the air filter. Well, then

  • Latrice Ohlmann

Brought my Acura in for an oil change and a tire rotation. It was timely and they were so informative. They checked my air cabin filter which was terrible so that got replaced, and of course they checked everything else in my car as well

  • Cesar

I was the first customer on a Wednesday. The technician took forever to set me up. Also, he was on the phone while checking my car in. My oil change took 45min. I had to ask someone if they could close my hood so that I could leave after

  • Sarah Jones

It’s expensive and not trained workers.i asked the manager price match to air filter bcs Valvoline is double price of walmart he said no and didn’t even offer $1 off for just being nice.worker couldn’t replace cabin filter 7 years of car.

  • SASS Team

Jason, the assistant manager at Stone Oak location in San Antonio, TX. gave the worst customer service. Very rude & unprofessional. He walked around drinking a soda while his employees were hard at work & I waited close to 30 minutes to

  • Kristoffer Leyton

Quick and efficiently. The service staff was thorough and explained everything to me. What stood out to me the most is an individual by the name of Jabari. He was so nice and courteous and smiled and went out of his way to make me feel

  • Jack Quinn

I am updating my review based on my experience this past Sunday when I took my wife's car for an inspection and oil change. During the service I felt the Customer Service Representative was overly pushy in recommending extra services.

  • Maggie Anaya

So glad I read the reviews I was keen to ask what lane to get into. Unfortunately I was here nearly an hour for a vehicle inspection. It was busy! Nevertheless, I was very impressed with how professional and safe they were working.

  • John Huey

They did an awesome job. Johns Garage Door Repair LLC will definitely use them again to keep my truck in top condition. Thank you. Fast friendly and just like how I run my business, high quality service and parts. Thank you!

  • Tower Garden Girl

I’ve had them mess up and not screw my oil cap back on before so I will take one star away, now I check their work every time to make sure my car was serviced correctly…but overall they work quickly on my vehicle every time.

  • Richard Green

Service was relatively fast but, at the time of payment their computer system went down. The tech was apologetic and i dismissed it by saying " don't worry i work in i.t i have a lot of patience for this stuff"

  • Smithy

Excellent park for long quiet walks. Been coming for about 10 years. It's great that there are separate sections of the park, with areas for kids, bikes, rollerblading, etc., and picnics.

  • Allen Paty

George is very professional and kind. Awesome service highly recommend. Got an oil change and my yearly registration renewal very quickly saved me having to go to two different spots

  • Chase Failing

I used to get both my vehicles serviced here because of the quality, customer service, and speed. Today I have waited more than 2 hours to have an oil change and inspection.

  • SA TX

Terrible service. Waiting for over 40 mins with just 2 cars in front of me. The service guys there are rude, no explanation of why there is a delay, overpriced.

  • Bob ott

Whole process took over 90 minutes...they spent 30 minutes just trying to figure out what oil filter to use in my car...not ever going back to this location

  • Sonny Cho

The entire crew was polite and professional and very efficient. I don't like paying a hundred for an oil change but it seems worth it at this location.

  • Von Horlick

My first visit they forgot remove the "need oil change" message on my dash. Today I waited in line 35 minutes without a single vehicle being completed.

  • ALEJANDRO CORRAL

Came for a transmission fluid change, cooper was amazing ! Definitely would recommend to a friend. Keep up the amazing work

  • Mark Aflatooni

Came to get the car inspected. Line moved quickly. Everybody seemed to be working efficiently. No complaints. …

  • Nicia D.

Great location. Excellent, friendly, and attentive service. This is my new location to get my oil changed. Thank you!

  • Dustin Yoe

Service was fast and friendly. Definitely recommend coming for a vehicle inspection when you need one.

  • Alicia Campos

The guy at this place was super friendly and really quick and it was very reasonably priced.

  • Jeff Jumper

A long wait being end of month inspection.... but the staff were courteous and efficient.

  • Alan Wheeler

Prompt service. Technicians were great. Price was competitive!

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