My girlfriend and I made one of the worst dining choices of our lives by choosing to eat "food" from VIP. Although you can hardly call this food because i wouldn't feed it to a worm. The chicken balls we had were far to moist and the rice was incredibly dry. This is hard to believe because they both came in the same packaging. Not to mention it took so long to be delivered I'm pretty sure the leaves changed color on the trees outside my house. Talk about the egg rolls... what egg rolls? these things were hard as rocks! David wouldn't have needed a slingshot to bring down goliath a gentle toss would have done the trick. We ordered ginger beef. I don't think we got ginger beef but it was clearly something they picked out of another restaurants garbage. Finally the bag it came in was ripped and soy sauce had burst open everywhere. This food is abismal and for those out there feeling hungry after spending a good 35$ on it we were still hungry, Why? because it ended up in the toilet. Disgusting!

this place should get less than 1 star. Dec w5 2019 I pre ordered food at 1pm using skip the dishes as I figured they would be busy the delivery was suppose to be between 5:15 pm to 5:45 pm.The app said the food would be late so I called VIP and was told the food was gonna be 10 minutes longer, by 6:36pm the food still wasnt here so I called again to be told they needed 10 minutes more and when I explained how I ordered and what I was told when I called the first time the response was well were busy and you can cancel. I asked for a manager to be told one wasn't available because they were to busy by 7:30pm still no food and the driver for skip the dishes was told food wasn't ready so I cancelled the order as now the restaurant wasn't even answering the phone. How is this place still in business

Lost a couple stars today. The Shanghai noodles with pork and shrimp is one of my favorite dishes. Today it contained two little strips of pork and three shrimp. The sauce was all wrong as well, didn't taste anything like previous times I've ordered it. The Hunan Dumplings were spicy to the point of being dangerous to ingest. Seriously, did you taste your own sauce? If so, can you feel your face yet? The food wasn't inedible, (well the dumplings might have been for most people. I can take some kick, but you really over did it). I've just come to expect so much more from your restaurant. I respect that Covid is killing business and I sympathize, but dropping your standards in the kitchen won't help you.

I gotta say, that was pretty bad. We ordered the Pad Thai and an egg roll each. So, the egg rolls, they were great. Nice and plump. Delicious. But the star of the meal, the Pad Thai. It was pure noodles with a sauce that tastes like vinegar. There was about a half teaspoon of crushed peanuts, and a ton of noodles. No veg, no crunch, I think there were a few strips of meat on occasion. I wouldn't be that fussed if it was cheap, but for two Pad Thai's and two egg rolls, we paid $45.00 for two big ol' plates of nothin' but noodles. Delivery was quick.

New chief and food are really really good, cheaper price with most classic purity Chinese food。
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Chicken Chop with Black Pepper Sauce with Rice Spaghetti 黑椒鸡扒饭, Fried Rice Noodle with Beef 干炒牛河, Pork Chop with Tomato Sauce with Rice Spaghetti 茄汁猪扒饭
Parking space
Not sure
Parking options
Free parking lot
Parking
Behind the restaurant. More parking spots on the street

Very impressed with their knowledge and service. I am vegan with allergies so I had several questions and the gentleman that answered the phone was very well spoken and answered all of my questions fully and even offered to make the vegetable fried rice without egg for me which I greatly appreciated! The food arrived in about 20 minutes piping hot and everything was cooked perfectly. Portions are great (this is coming from a vegan with an inner fat kid). I will most definitely order from them again, food was good, and service was AMAZING!

Not like it used to be. We barely got any sweet and sour sauce for our chicken balls, no Plum sauce for the egg rolls, chicken padthai was over the top hot and it used to be sweet, general tsao chicken barely had any sauce on it. Egg rolls we meh where to me they were the best in town. Prices have gone through the roof. Not sure we will go back and this was our go to place. Very disappointed.
Service
Take out
Meal type
Dinner
Price per person
$60–70

New owners, new menu! The only place in Kingston to get authentic Hong Kong diner style Cantonese food - congee, rice rolls, baked rice dishes were delicious. Glad these are now finally available in Kingston and we don’t need to trek to Toronto just for a simple meal. If you’re looking for American-Chinese food, you might be disappointed.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3

An average authentic chinnese food compared to toronto/montreal restaurants. But it is the best there is. Well I went there a bit late so it was their closing time already. The lady at the front was in a hurry and I made a quick choice of buying chicken fried rice, then later I found out what I should have ordered is "Yang Chow Fried Rice". After first bite, I was surprised. It was really good and well prepared. Overall I am satisfied with this place.

My friend and I ordered food from here and it was delicious! I highly recommend the Chicken Chop with Black Pepper Sauce with Rice. The appetizers are also really great! And the staff were super nice :)
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Chop with Black Pepper Sauce with Rice Spaghetti 黑椒鸡扒饭

I ordered take-out from this place and was absolutely appalled at how terrible the service was. After I got the order, which was wrong, I called and told them the mistake they had made. As a vegetarian, I could not eat some of the food they had sent. They refused to replace the food and went so far as to tell me that what they had sent me was what I ordered! I would never order from here again.

This is the best place in Kingston for REAL Chinese food. Not too sure about the Canadianized dishes like chicken balls because I haven't had them. I do love their meaty egg rolls. Our favorite dishes are the brisket hot plates, mongolian beef, and triple crown. Had their General Tso a couple of times, and that was crispy and good as well. We always dine in, and the service is wonderful.

Got the general Tao as well as sweet and sour pork. Food was delicious, however the portions of the meat were quite small, hence the 4 star. Egg rolls were quite possibly the best I’ve ever had. Would definitely recommend.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes

I used to order spring rolls from the VIP Restaurant a lot but the last time I ordered take out, the spring rolls were so incredibly salty (like someone had spilled salt in them) so that they were inedible. I complained but all they would do was to offer me 10 percent off my next order while our expensive dinner was garbage! I will never go here again! Terrible customer service!

Placed an order online at 3:30 in the afternoon for 5:00 PM. The resturaunt calls me at 5:00 PM to tell me my order will take much longer and had no estimate of time. That is unacceptable to me. Figure out your staffing or delivery issues beforehand. Don't call your customer when their order is suppose to arrive and tell them it will be later and you don't know how much later.

Phenomenal restaurant - been a regular for 15 years. The pad Thai is the best I’ve ever had but the general Tao chicken, beef and broccoli, and wonton soup are also incredible. The customer service is excellent and every time I visit the employees are kind, quick, and welcoming. Don’t understand the negative reviews because it’s truly my favourite in the city.

Ordered and got food delivered. Beef curry was filled with vegitables and very little beef. The beef was the consistency of marshmallows and the lemon chicken has so soggy that the texture made me gag. Chicken balls were mostly bread and hard as rocks. Extremely greasy too. Had a very, very sore stomach that night. Would not recommend.

The food is ok, especially if you were craving fast food-like affordable Chinese food. Personally, I think the food is on the saltier side, but the portion sizes are good for the price you pay (1-2 servings per dish, depending on the person). Good for take out, eating solo, eating with small and large groups.

We came here quite awhile ago before Covid. The food was mediocre. Staff were nice though. The food was bland, and some of it was under cooked. The fried rice was ok though. Will be giving them another try soon hopefully.
Service
Take out
Meal type
Dinner
Price per person
$10–20

If you know how to read/speak Chinese you're gonna have a good time. I don't know how to read/speak Chinese... It's not great either but if you're really desperate I suppose. There is no quality Chinese food in Kingston IMO. Get the simple stuff like chicken balls and you won't be that disappointed.

Had take out and the rice portion was half the size of any other restaurant. It was cold and flovourless. The General Tao chicken was way too spicy and small portion. The only thing I enjoyed was the egg roll. Must be different owners because it never use to be that bad. Won't go there again.

Food is fresh and tasty. As a previous review said, bit on the salty side but that’s common for Canadian Chinese fare. Price is a little high (but justified given restaurant margins these days. Add a bit more variety to the menu, some vegetarian/baked options and it’s 5 stars for sure.

Food is tarrible got Wong tong soup chicken balls noodles and chicken fried rice the meat was the dumpling whatever was not pork-_- couldn't even eat it i had to spit it out rice was greesy and sticky.. Chicken balls tasted like fish.. And nobodies were just tarrible... I give this a 0

新的厨师带给我一些惊喜，不是所有的菜品都很棒，但是其中很多都很棒，建议大家尝尝，例如肠粉，海南鸡饭，黑椒鸡排饭，黑椒猪排意面，粥也很不错！价格很实惠！老板阿姨人很好，现金有10% off，基本上人均20左右，吃的很饱。
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Parking options
Free parking lot

Went in with my daughter and the hot sauce on the table had mold in it. The soya sauce had food n crusty on it. Served water in dirty glasses. Showed server and she said sorry and grabbed from another table and still mold in the sauce. PLEASE DO NOT EAT HERE. Very unsanitary.

Although I would not find in, their food is excellent and tasty. In my opinion best in town. The portions are generous and I find the prices reasonable. Quality is great. Highly recommend and judging by the traffic New Years Eve I am not the only one who shares that view.

I Love this place..... Where else in Kingston can you build your own family meal.... There general Tso is fantastic I have been to other restaurants were it tasted like the chicken was thrown in bbq sauce and was disappointed. Always good/curiosity and reasonably priced.

VIP is great! It's an old Kingston staple that never seems to disappoint. The staff is always really nice and the owner is funny and great to chat with. It's almost always open, even during quarantine, for delivery and late night eats. 10/10 would recommend to a friend!

I love this place. First time I stumbled across with friends and the general tso chicken was made fresh because it still had a crispness which I have never had in that dish. Friendly lady will definitely be a repeat customer don't listen to the picky Pete's out there!!

They reopened again! Absolutely amazing Cantonese cuisine! Their chicken legs are the best!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Chicken Pad Thai, wonton soup 6 pcs wonton 馄饨汤 6个馄饨, Beef and Broccoli

Amazing Chinese food. I’ve tried many places across Kingston and this place never fails to impress. Their wonton soup is the best I’ve had in years and is a must order. Only drawback is their hours vary and it’s a bit pricey but you definitely get what you pay for.

This place has excellent food at good prices. Very fresh ingredients. Good service. If you ask for exactly what you want you will be very happy with your meal. They do family style but also combination plates. Good place for a group or family meal.

Went to have dinner here because Wong's restaurant is temporarily closed and everybody I know who has ate here said the food is really good. I would have to disagree. Myself and my friend did not find the food good here and we will not be back.

The food has gone down in quality. The sweet and sour shrimp had wong tong in it... and no ginger in the ginger and beef. (Those aren't ginger)
Service
Take out
Meal type
Dinner
Price per person
$100+

Spent 45 mins getting an order settled for call in and they don't update the business so I have no way to know they are closed and sure as the day is long I go to call it in and they decided to close for no reason early

I'm very happy the phone issues seemed to be resolved and they are answering again. Great food for the price. My favourite place for general tao chicken. The website still needs to be a lot more user friendly.

Cleanliness is not a top level concern. The waitress was courteous and fast.. the food was hot but not very flavorful.. broccoli and beef was mostly bean sprouts.. not a good value at all. Will not return.

NEW OWNERSHIP! The new owners are so sweet and the food is incredible! Everything we ordered was fresh and delicious and we will definately be back. Give them a try and you won't be disappointed!

Not the same vip as it used to be. Really bad food quality. Seems like a lot of it is from frozen.
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Food: 1

best Chinese food in Kingston. My roommate works in the kitchen and says the owner makes sure the vegetable and meet is fresh everyday. The quality of food is reliable.
Meal type
Lunch

Exquisite flavour in Chinese Baked Pork Chop with Rice.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Ordered from DoorDash. Food came quick and was hot. General Tao chicken was good with a nice spice. Kitchen and staff went above and beyond to fix an order I scored up. Would recommend.

Very kind and great food!
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

Great food at a reasonable price one of the best Chinese spots in Kingston if you are new to the area I recommend that you try what food they have to offer you won't be disappointed

Amazing service, quick delivery, great staff. The best Chinese restaurant in town, I've loved VIP for many years :) I always get the general tao tofu and it's delicious every time.

Loved it, best I've had in Kingston. Ordered through skip the dishes, everything was was packaged, amount was as expected, and excellent taste. Will definitely order again!

New owner, new menu. Great customer service. Food is better than before, more authentic.
Service
Take out
Meal type
Dinner
Price per person
$20–30

It’s great experience with the new menu and owner! The Hongkong style baked rice is really awesome, definitely would come back again !
Price per person
$10–20

Very disappointed won’t order from there again. Is definitely not like the old vip.
Service
Take out
Meal type
Dinner
Price per person
$40–50

Ordered food several hours in advance for NYE, they cancelled 30 minutes prior to delivery. Leaving us with no options for New Years during a fking pandemic..

Best sketchy chinese place 10/10 will come back many times
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5

My go-to place for Chinese food nowadays. Their sweet and sour soup is excellent and we always get multiple portions of it. Everything else is pretty decent.

First time ordering from there. Not very impressed, order came incomplete waited over an hour for the rest of the order. Food was good just not for the wait.

Wouldn't know how it is. I bought my food and delivery never came! Wont answer the phone either to get my money back! Will NEVER buy again!

Best American-Chinese in Kingston! My favourite dishes are the general tao and the s&s pork! Get the family meals for excellent value!

Pleasant atmosphere, great wait staff and a great meal.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

Way back when this place was great for Chinese I have ate there in a while especially due to covid. You can’t really enjoy anything.

If you are looking for quite dinner this is not the place. It was ok for a last minute decision for dining out, but I won't return

特别特别难吃 十个菜没有一道菜好吃 宫保鸡丁糖醋排骨脆皮牛肉 颠覆人类的认知 Kingston最大的雷
Service
Dine in
Meal type
Dinner
Price per person
$20–30

Ok so this place got a makeover and all the people had changed. Food quality is improving and new items are amazing.

Food ok but place needs a major cleanup. Service was spotty, no wine despite it being on menu, small beer selection.

The restaurant finally reopened!!! The canto food is absolutely amazing and delicious. 11/10 Definitely recommend.

Very friendly, especially Johnson, could talk to him all night. Very friendly and polite for a teenager.

Great food. Best beef and broccoli in town, the hunan dumplings are amazing. When will the open again??

Nothing too exciting here however their general Tao chicken and spicy beef are very good dishes.

阿姨人很好服务很到位嗯.出餐速度很快
Service
Dine in
Meal type
Dinner
Price per person
$40–50

The new owner and crew are amazing!!
Food: 5
Service: 4
Atmosphere: 4

14年来Kingston读的书 住在外国人家里 第一次去vip吃饭 差点哭了 家里的味道。读了两年书，vip就陪了我两年。可爱的老板老板娘，很想你们。只要我去了Kingston就一定会吃！

Over priced and very poor quality food
Meal type
Dinner
Price per person
$40–50

The food was fine, have ordered takeout there during lockdown. A reasonable place to visit.

Just don’t go here...small portions, they look like microwaveable dinners, taste is off.

This place gives you good portions and the flavours are all there. Very worth the money

Tasty food, they can be found in the skip the dishes app so you can ask for a delivery.

Great food and affordable prices
Food: 5
Service: 5
Atmosphere: 5

Always enjoy my food. Normally order take out, they always have my food ready on time.

Good
Service
Dine in
Meal type
Lunch
Price per person
$10–20

Very Nice People Great service and Tasty Food and the Prices are Affordable

I've been going there for over 10 years. The best Chinese food in Kingston.

Food is good, service is nice, having my best time when I was at Kingston.

Anyone know why they don't answer their phone? Are they closed again?

The best Chinese food in Kingston. Over all very friendly environment

Loved it ... reminded me of the food I ate while I was in china

Real Chinese food. Finally a great place. Not fancy. Just real.

这辈子还没有吃过那么难吃的中餐馆，菜的味道别说正宗，连正常都说不上，千万别被骗。老外可能吃不出，中国人多吃几口说不定能吐出来。

Good food, good portions, not too expensive and friendly staff

Great food. Always friendly service. Best egg rolls in town!

Metal pieces were in the rice! 1.5 hour delivery. Awful...

Food is ok. Place is rather dirty. Bathroom is disgusting

Wow best eating experience I've ever had in Kingston!!

Great food, especially the spring rolls and egg rolls.

Great egg rolls, quite bad bad general tao chicken

BEST beef and broccoli. Please open again soon!!!

Amazing customer service and authentic food!

Very dirty store and food was not that good

北方菜味道很正，老板娘态度非常和蔼，吃素食也会按我们要求炒出美味的饭菜。5星好评。

Not the best experience. Food was ok.

I agree, a very enjoyable experience.

The best restaurant in Kingston!

Its Schezwan chicken fried rice

This is the best in Kingston