No loaner car available. I had my Brand New car towed here due to a mechanical failure and they won't repair it till 4 days after and don't have any loaners to give me. Pathetic service. If this is how they treat their month old customers under warranty I can't imagine how it'll be a few years down the line.

I had an issue with my bicycle while riding to work and stopped in here on a whim because they were one of the only places open on Roosevelt who might have an allen wrench. They were incredibly nice considering it had nothing to do with cars or VW's. Very grateful for the kindness!!

This was my first time here and it was a good experience. Kyle was efficient and effective. I got my appointment date wrong, but after hanging around for an hour or so, they found a slot for my car to be worked. While my car was being worked on, I was able to get some work done.

I bought my car here and went here for battery replacement...lucky for me it didn't take that long for same day service. Friendly associates...you also receive video diagnosis of your car while you are waiting. That's cool feature, right? Thank you.

I am so happy I had my VW sent to University Volkswagen. The staff there are extremely friendly and helpful. They took great care of me on short notice and delivered my car back to me clean and repaired by the next morning. Thank you University VW

Had a great visit to University Volkswagen service department last week. Needed brake service and to check on another issue. They took great care of my vehicle. We had one small misunderstanding and the assistant service manager made it

University VW Service is superb, top shelf, and has excellent customer service. I've been getting my car serviced there for 9-years and no other dealer (including other VW vehicle service) can raise to the mark of University. They still

Set an appointment for regular service, you will have no problems with the service department at University Volkswagen. Water, coffee and snacks offered while waiting for car to be serviced. Friendly service.

I came to University Volkswagen Service many times in the past and all I had were great service and friendly staff. However I didn’t feel about it anymore today when I called the Service Center earlier.

It was amazing the people are there absolutely nice I got the Volkswagen Atlas from then and me and my family love it the servicing there amazing.