Ultramar is a Gas station located at 3467 Hawthorne Rd, Ottawa, ON K1G 4G2, Canada. It has received 313 reviews with an average rating of 4.2 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Ultramar: 3467 Hawthorne Rd, Ottawa, ON K1G 4G2, Canada
Ultramar has 4.2 stars from 313 reviews
Gas station
"This review is coming from someone who usually never write reviews unless its a great service and so happened at this gas station"
"I went to get a car wash and as I was leaving/ drying my car"
"Ultramar (in my experienced) already offer a bonus of a clean, open and accessible gas station"
"I visit this gas station very often and don't usually write reviews for gas stations but I must say this place is by far one the most stocked and busy place with amazing and friendly staff"
"I have a really good experience almost every time I go to this gas station location"
This review is coming from someone who usually never write reviews unless its a great service and so happened at this gas station. I was getting home from work on last Tuesday and stopped at the gas station where the gentleman Hasib was behind the cash. The smile was very welcoming which is so unusual in most of the gas station, he saw I was tired and struck a conversation to make me smile too! I never use any rewards card but he got me one so smartly I was surprisingly impressed :) Thanks Hasib for the candies, your service. I will surely be back and spread the word about this well stocked, clean and friendly gas station!!
I went to get a car wash and as I was leaving/ drying my car. The door to the wash started to close on my car despite having 35 seconds according to the machine. It didn't detect my car either so I had to backup quick or it would have hit my hood. I was stuck in the car wash, so I got out and went to the emergency exit. The exit was super hard to open and I'm a big guy. If someone smaller was there they would not have been able to open that door. I was eventually let out but I didn't get a refund and my car is still wet. This machine is a danger. Last time I go there.
Ultramar (in my experienced) already offer a bonus of a clean, open and accessible gas station... My experience was improved by staff signing me into the Journie gas rewards program... It took 2 minutes via app, so i can earn points to save 7¢/L (!!!) PLUS I received 2x confectionary items for signup. The ultramar staff (Rahim and Asim) were rockstars - welcoming, helpful and excited for me. corporate motivation aside, this was genuinely my most memorable experience. A new bar has been set for getting gas....
I visit this gas station very often and don't usually write reviews for gas stations but I must say this place is by far one the most stocked and busy place with amazing and friendly staff. Recently one of the staff named Hasib helped me set my account making sure I understood how it works while it was busy at station. I'm impressed by his cheerful and helpful customer service even while it gets a little busy. Thanks guys keep up the great work!!
I have a really good experience almost every time I go to this gas station location. One of the workers named Rachid helped me sign up for their reward program since he realized I frequent this gas station a lot. He took time out of his day to help me set up my account and make sure I was receiving points. Overall, the customer service here has exceeded my expectations and I recommend anyone in the area to visit this location.
Fed up with the payment machines that always are slow or fail or get frozen. Best avoided if you are in a rush! 3 months later.... Went back today, first time since I wrote review above.. Same machine problems. Tried 3 gas pumps, machines all fr9ze and don't work. Everyone having to go inside. The worst thing is when you go inside, the dude pretends they are working. Highly offensive. AVOID THIS ULTRAMAR!!!!
I go this gas station all the time to fill my gas and for car wash the workers gave me excellent customer service. And also the store is very organized and clean. The out side also clean and the worker also told me to get a point card for collecting points when i purchues gas, those workers are very friendly and helpful and thank you for excellent customer service.
Clean, well kept, moderate and competitive pricing. I have to say also that their car wash is the best there is around (in my personal opinion). They don't skimp on detergents like other places which is always an issue for me with esso car washes, or they never manage to get the soap off your car 100% like this car wash does. Thank you Ultramar!
I have to say I haven’t had such amazing customer service experience in such a very long time. H helped me fill out the application for the pointa card I’ve wanted it for a while but never understood how to fill it all out. Thank you so much you made my night …
The gentleman Rachid who works over there has a good moral and good way to promote the business and always welcome the customers and help them to fill-up the application for the points card. The Company is very lucky to have him with their team All the best.
This place is great, the owner is amazing. It 's minus on million degrees today and we have flowers at every pump and cool tropical music playing outside. This owner took the time to put a little ray of sunshine in my day today and I am very grateful.
Our car got stuck at Ultramar #41511 and the owner graciously helped us shovel out. A local towing service (also a regular customer of this Ultramar) happened to drive by and also gave us a hand by towing our car out. Very helpful and friendly staff!
Renovated and relatively new gas station... it has a good convenience store as well a new air pump if u had a flat tire... all in all not too shabby and the price of gas is usually 1 or 2 cents cheaper than some other gas stations in the area.
This gas station is the best I have been too, I don't usually give reviews online, but the staff and the building was so organized, helpful, and cheerful. The management and employees are very nice people. Always getting my gas from here!!!!
Prices are lower than most in Orleans and you can collect Optimum Points for the equivalent of 3 cents a litre, which you can redeem at the pump or at any Loblaws group of stores. No frills, independent, superstore or shopper's drug mart.
Never coming back, I parked wrong and it was my bad but I just finished a 10 hour shift and was straving the guy that works in the afternoon yelled so loud and so much I apologized and asked him to stop yelling but he didn't so I left
Big station. I bought gas here when a lot of other service stations were closed due to power outages, so it was very busy at the time, but due to its large size and good layout, it was a pleasant trip. They also have an ATM inside.
This station is rarely busy if you're driving by after regular business hours. The best choice if you're exiting the Queensway at Hunt Club, as the price doesn't typically vary from the other stations in the immediate area.
Everything is going good no matter where I go. I have enjoyed my shopping experience at this place. People are friendly and everything is easy to get to. So I enjoy my experiences that I have had at this store. Thank you
Very friendly staff who helped me sign up for the Journie Rewards program. The clerk who served me was friendly, and very knowledgable about the program. Never tried to push anything onto me but instead was helpful.
Stopped to grab a Lottery ticket and left with a smile, a reward card and two chocolate bars. It is also known to me as the “chanting bird” gas station. What an excellent customer service! Well done guys!
It's gas, do you really need a review? I guess if you are looking for fine dining, you won't find it here, but they have majority of the essentials and a country style coffee shop which is a nice plus.
Car wash been broken all winter. And no warning of this before you waste money pumping fuel. when I asked about it the dumb clerk looked at me like I was stupid trying to wash my car in the winter.
The best gas station in the city because of the employees they hire. So friendly excellent Customer service✊ Having a bad stop by there you will leave with smile on your face …
I love the sound of birds in this store. I just drop by to fill up gas because the price was cheap but I ended up having 2 bars of chocolate for free. The owner was very friendly.
Pretty big corner store with just about anything you could expect from a gas station corner store. It's really clean and well kept, and the staff are always friendly.
Terrible car wash, way too expensive for the job it’s supposed to do, you get the same amount of drying time for a small car has a big truck. Won’t ever go here again
In there weekly, I love the vibe. Kind and helpful staff, clean and well maintained equipment and property. It sounds so adult to say, but this is my fav gas station.
Great Clerk working at the Cash during the days. He goes above and beyond to help the clients. Specially with finding them ways to optimize their Journie Rewards!!
Very good gas station, clean and well run. Tony runs a good shop Lots of snacks available. There is a Tim Hortons inside as well as drive through service
Thank you for great helping me here is always my first and last choice for get service special thanks to great Rachid always have best service …
You get charge for 28 + - litres when you only take 25 litres. Do the test with a 25 litres gas tank and stop on the 25 litres mark and you will see.
I had so much fun at this store , they are amazing , I went for car wash then I got journie rewards. They have the best customer care …
Get there on a Saturday morning at 5am hoping for a fresh coffee, but the employee is sleeping on the counter. And the coffee is absolute garbage.
Great location, 10 fuel bays with 3 blends + diesel at pumps, well equipped ‘On the Run’ store, car wash, clean bathrooms and friendly service!
Very nice man ,very helpful,I always use this station. I recommend everyone to visit it. I got big help to register my journey card. Thank you.
Amazing service always getting deals With journies reward card, even saving dollars on gaz as well can't complain and it is worth it :) …
GAS I don't buy it here as anotha one has me locked in with points carding hunno. Ultramar more like UltraMART. Makes more sense... yes?
Asked for tampons. Was told they were on the turnstile at the front near the cash. Negative, no tampons to be found. Re-stock SVP. Geez.
Thank you for helping me at this station for sigming up for the journie rewards.i got free rewards and they helped me link my cibc card.
Usually a good experience, good quality gas, service isn’t horrible, car wash drying cycle is a bit short if you have a larger vehicle.
Place was clean and bright but the guy working there (look like the owner) had bad customer service during my visit - thus the 1 star.
Good service, clean place. Washroom always shiny Love to come early morning or during the day . Thanks a guy,who here most of the time
I was curious as to why the ATM was open or broken but there was no note and the attendant was too busy watching his movie to greet me
Very welcoming, super helpful team in a clean and organized store. I love the bird sounds that welcome/ entertain while you fill up!
Rachid was awesome he got me the journie card it was so much fun I got a bunch of free stuff this is the best gas station ever.
Lowest price in the area! Clean facility with courteous and helpful staff. Covid regulations posted and easily understood.
They certainly deserve 5 stars the guy was very friendly and helped me sign up to the journey rewards card with a smile!
All window cleaning fluid to clean ur windows while fueling ur car were empty. All of them. They didn't bother to check.
I always gas up at that location on my way home after work in the late evening. The service is very good and polite.
Fully loaded gas station with plenty of snack options at the convenience store and state of the art car wash?
Great service ,i got all the help at the site to register my journie card.it is really a good one .Thank you.
Its a gas station. Gas up and pay at the pumps. No interaction or real service. it is self serve all the way.
Keep Your Employees There !! This is Great to Come for a Coffee ..Friendly & GREAT PE WORKS HERE !!
Wash Bay closed a lot in the winter, bathroom was ok but not as clean as they claimed in their add
Not too busy of a gas station for being on a busy road good customer service and it has a car wash
Always convenient, it's right off the highway close to home, plus the employees are always nice.
Gas prices tend to be a bit cheaper there and the birds sound while putting gas is everything
New construction, vast parking, cleanest restrooms, but limited access from the intersection
I had a brilliant experience with the store by getting and activating a journie reward card.
Best touch less car wash in the area. Also better prices than most gas stations close by.
I love the rewards and the customer service provided by Rachid very welcoming …
Clean, good service.Car wash drying cycle is short and weak, does a poor job at drying.
Very clean and spacious station with carwash and staff worker was so nice and friendly.
This is the best customer service in the city. Fast, efficient and great to talk with.
Moderate gas prices when comparing to other gas station.Has a good car washing machine
My favourite ultramar location in Ottawa they have great service and are very polite
The place is clean and feel like it is spacious. One of the lowest prices in town!
Always a lovely visit. The staff is extremely nice and helpful. Very clean space.
Really good service when I come here for gas and car washes , 100% recommended !
Best service for ever and good help for the register thanks a lot …
Very good experience at the store. I got 2 free reward when starting my day!
The Owner is the nicest person. Always goes out of his way to help you out.
Great customer service from Hasib. Helped me out with the JOURNIE card!!!
Good gas station/corner store. Friendly staff. Clean place. Fast service.
Has the best touchless car wash in town with better than average drying.
Love their coffee and bird chirping sounds they have going on outside!
Google outdated, price advertized on google sais 1.61 but gas is 1.66
Love this place at night he plays Rainforest Cafe tranquil music
Free food when you sign up! Best convenience store in Ottawa.
Pump area was clean. No queue at the car wash. Fast service.
it has a good central location and you can pay at the pump
Just got scammed there by paying at the pump. 200 bucks.
I only stopped for gas, but it seems like a good place.
Nice clean gas station super friendly and helpful staff
Clean easy accessible gas station with friendly staff.
Gas attendant made my visit . Lovely bird sounds too
Great place. I got great customer service from here.
Well managed gas station. Excellent service.
Great carwash and customer service