Tom Thumb Pharmacy is a Pharmacy located at 315 S Hampton Rd, Dallas, TX 75208. It has received 25 reviews with an average rating of 3.8 stars.
Monday | 9AM-9PM |
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Tuesday | 9AM-9PM |
Wednesday | 9AM-6PM |
Thursday | 10AM-5PM |
Friday | 9AM-9PM |
Saturday | 9AM-9PM |
Sunday | 9AM-9PM |
The address of Tom Thumb Pharmacy: 315 S Hampton Rd, Dallas, TX 75208
Tom Thumb Pharmacy has 3.8 stars from 25 reviews
Pharmacy
"This pharmacy is horrible"
"I had been using this pharmacy for 8 years at least"
"I transferred all of my meds from CVS@Davis to Tom Thumb, even though I have to drive a little"
"Love this pharmacy"
"The worst service ive ever received by a pharmacy took nearly 5 hours to fill my prescription when the girl at the front said it would be 1 hour"
This pharmacy is horrible. I have waited over half an hour each time I have picked up a prescription, their method of handling the prescription is ineffective and seems to have two many steps between getting your medication out of their bag and then labeled for you and put into your take home bag. You can never get in touch with this pharmacy over the phone, my own doctor states she had had zero success in reaching them over the phone. The staff is also rude and will point blank not answer your questions should you ever have a question about pricing. The first time I was there I asked how much is the total since I had new insurance, got a dead silent and then asked to swipe my card- I didnt even know what the total was I would be swiping my card for!! There was no displaying indication and no verbal communication, I asked again and got the worse attitude. Ended up paying for a medication I would have never paid for had I just knew how much it was from the start. How can this possibly be acceptable!? The wait time, never being able to get a hold of, the lack of communication and rudeness is not worth it. Find another pharmacy and spare yourself the frustration.
I had been using this pharmacy for 8 years at least. I posted about a year ago. The staff constantly loses my prescriptions. I decided to give them another chance, again I went and they couldn't find my prescription. The manager Chuck had a look, and found it. I continued to go, despite having the problem yet again. Last week I called about a prescription my doctor texted me a week before that he had called in. Mind you my doctor charges me every time he calls in (he is not on my insurance). This last time the prescription was lost they claimed it hadn't been filled since 4 months ago, when I knew very well that it had been filled the week before and I had simply been waiting to for the text to say it was filled. I never received that text, so that was when I called them. When they said they didn't have it, and I knew they did, I informed them that this time I would be switching pharmacies.
I transferred all of my meds from CVS@Davis to Tom Thumb, even though I have to drive a little. All of the pharmacy staff is AWESOME! They definitely exceeded my expectations. Whether they are busy or not, they always ask if I have any questions, they are patient, courteous, friendly, have great attitudes. I enjoy going to the pharmacy to pick up my meds and my mom’s and also enjoy my interaction with the pharmacy staff. You guys rock!
Love this pharmacy. They can get very busy at times but they communicate very well. Love the new Pharmacist, Francis! He's incredibly knowledgeable and communicates information very well. He's next level! All the techs work very quickly and communicate well. Chuck is awesome to work with. This is the best pharmacy in town. Thank you for all the work that you all do.
The worst service ive ever received by a pharmacy took nearly 5 hours to fill my prescription when the girl at the front said it would be 1 hour. Pathetic I will never even step anywhere in the direction of such a joke of a store!!!! Ughhh discusting!
So very helpful awesome transfered prescription there from CVS and UT Southwest the head pharmacy man walked out of his way out the pharmacy door to show me things on his phone about the new drug my mom was going to take just awesome
The staff there know me by name and they’re quick to pick up the phone which is more than I can say for most pharmacies in the area. Tonight when I picked up a prescription, Sav’s friendly demeanor made my night!
Put no stars if I could waste of time unprofessional doesn't even look at the inventory if they have it and will have you come and try to fill your prescription and not even have it
I've been coming here for 15 years. It isn't perfect, but they seem to know their regular customers by name and have gone out of their way for me more than once.
Tried to book covid shot...1942....finally got to year and month and it kicked me back to current...why can't you just type in the information?
giving them 5 stars because they have gone above and beyond to make sure i have what i need! thankful for the staff and pharmacy team there!
Years of great services and knowledgeable pharmacists. Staff is helpful when understanding how to navigate insurance.
Always have had good service here, for at least 5 years now.
Friendly staff. Always able to pick up my meds quickly!
Very expensive store only for rich people lol …
Most efficient. Very professional.
Great staff
Amazing