So we thought this place looked great from all the Yelp reviews that gave it so many stars. Boy were we shocked at the level of complete unproffesionalism and lack of customer service skills the employees here have. We enrolled our 3 year old son in a 6 pm class at this Blossom Hill location. He was excited to go as I had been building up his anticipation to make new friends and play in a new fun enviornment. As my wife was driving to this location (about 20 minutes from my home), she called the gym to find out what shopping center they're in. She's then told by their employee that the class my son enrolled in was cancelled due to lack of enrollment! She asked this employee why no one bothered to call to let us know that the class we signed my son up for had been cancelled so she could have saved herself a trip in the cold to a class they cancelled well in advance of the date. Her answer not only got my wife upset, but was disturbing as well. She said "I'm sorry, I called your number, but didn't leave you a message because I got distracted." What??? You got distracted so you didn't bother leaving me a message? Can you be so incompentant that you don't call back after the "distraction" to fulfull your responsibilty and give notice to parents that the class they're preparing to bring their child to has been cancelled? What if my kid was hurt and needed help and you got "distracted"? Would you leave my child on the floor injured??? My wife decide instead of wasting all her time, she could at least check this place out. She asks them if it's ok if she can at least stop by and look at the place. She agreed it would be "fine". My wife walks in and notice they have a class of children about 3-4 years old playing and are in the process of ending their class in about 15-20 minutes. She then asks the male employee what class it was. He then says "those kids are not in his age group." My wife found it interesting that this was the first time she ever met this man, he has no clue how old my child is, and didn't even bother to ask! We found the environment cold, unprofessional, and very uncourteous. I will not take my child here given their level of incompetency at completing simple tasks like informing parents of material changes in their class schedules and no concern for the safety or wellbeing of my child having to take a needless trip in cold weather for a class they cancelled and didn't bother to inform anyone. They didn't even offer anything to make up for what was clearly their mistake. STAY AWAY!!!

I went in today to pay for my daughters class. I’ve had her enrolled in Lil Gym since March April 2021. I’ve always paid the next class once our bill was due, today I was told by staff member Jenn When I offered my card to pay that it wasn’t necessary, that My daughter Lena was coming into a new class, and the first one will be complementary, and then I will be able to use my make up classes to see how she does in the new program. I even spoke with another staff to confirm that I can use those make up classes towards days in the new class. According to a staff member that called I am late and I failed to pay. So they decided to drop me, not me but my daughter from their class. When they called they said if I do not pay that my daughter is not welcome back. I have two make ups for the month of November. One for Thanksgiving and one for another week that we had to reschedule. Now I’m being told if I don’t pay that they’re going to keep the money I paid that they’re gonna take from my daughter time she’s owed. She is a person, she does enjoy running around. The staff on the phone made comments that were rude, insinuating that I can’t afford to pay, that I’m misunderstood, and took no accountability for the staff that told me how it was supposed to happen, nor honor the arrangement I had with them. I’ve not got one extra class. I paid everyone, and would’ve paid today if not told differently. I don’t want my daughter with staff who aren’t understanding and lack compassion and the ability to take accountability. But Instead talk down to you. I don’t want to come back there! Steal from a child! We were gonna enroll her , and get her in where she fits in, We were paying today. But I’m grateful the staff showed their true colors. And I hope whoever reads this considers once they sink their teeth in you all the fake love is gone.

I love this place! They have taken my little shy human and made her into such a socialite. She also is in that stage where listening isn't her strong suite, but through patience and coming back each week, it is so cool to see her listening first to Mr.Kyle(he's so awesome!) but even more now that she is in the individual class with Ms Reina, and Ms Naomi. Now everywhere we go she's looking for "balance Beams" and reasons to "hands down touch the ground"! Thank you Little gym for being so open to encouraging our child to push her limits with gymnastics in a fun safe way that she's always asking to come back for more.

We really enjoy having our daughter come here for the birdies class (10-19mths). The structure is great with the kids having freedom to follow the teacher if they like or roam around and explore. We take advantage of the practice classes and being able to go 2x a week for the price is really a great investment for our little one. I would not hesitate to recommend this place to anyone that's looking for a infant/toddler development class.

What's not to love? My daughter is a "beast" and if the kids in class don't stay focused and do their own thing, like my kid most of the time, it's ok. You're not frowned down upon and that's a good feeling. The teachers are awesome and my daughter LOVES going, even though she somewhat of a non-conformist …

We have been with Little Gym since 2011 and love it. Everyone is always very friendly and all the staff greatly care about each child, always showing interest in them. Their classes are a great way for kids to get exercise. My kids always come out of class sweating and stinky!! That's what we want!

It's our 2nd year with little gym blossom hill road and Subhi n Niara both just love this place and all the instructor over there. Everyone is there very talented and helpful. Even they do arrange birthday parties for kids. It's just awesome to be the part of this family.

Both of my kids are current students and we love The Little Gym! The classes and instructors are very fun and create an environment that is great for learning new skills. We have done a birthday party here as well and everything was brilliant from start to finish!

Love love love The Little Gym!! Miss Perri and Miss Illy are the best. My daughter loves going here and has really excelled in everything that she has been taught. I look forward to watching my daughter continue to learn and grow.

Mr. Kyle is the best my daughter looks forward to coming every week to learn from him the way he is with the kids is awesome and the rest off the staff here is super sweet. Everyone is fun and friendly

My daughter has been taking classes here for over a year. She loves how the teachers make learning new skills fun and exciting! The staff is great! I would highly recommend this gym!!

This is an awesome place for kids. I signed my son up for a class that took place once a week. He was 7 at the time , he is 9 now and still talks about his experience .

One specific teacher (Mr. Brian) there is aggressive and is apparently on medication according to the owner. Definitely wouldn’t want my child around him.

My baby had been coming for 3 weeks and she loves it, the instructors are great the make her feel comfortable.

My granddaughter goes here and she loves it I love mr kyle work with luxann she has learned so much here

My baby loved this place! Everyone is friendly here

Very nice my daughter love's this place

We LOVE The Little Gym San Jose!!!

My kids love this place