This is not a review based on my experience with the Franklin Firm. I have no clue who he is and have never used or been employed by him. However; I wanted to counter the negative annotations that personal injury attorney's get related to the process of bringing a claim against a negligent party. I have worked for several Personal injury attorneys, to include but not limited to, Jim Adler & Associates. I know the process of bringing an injury claim against a negligent parties insurance and the time it takes to recover a monetary settlement. What you have to understand is that the process is not something that happens over night. There are several factors that determine the time in which it takes to bring a claim to resolution. Some of these factors are: 1. Investigation - After filing a claim with the insurance carrier, the insurance carrier has a right, and a duty to their insured, to do a complete investigation. This investigation can take several weeks or months to complete. There are several reasons it could take this long from the fact that witnesses will not call them back, to the fact it can take weeks to obtain a police report. The attorney and his/her employees have absolutely NO CONTROL over this. 2. Treatment - No Personal injury attorney can settle a claim until you have completed your medical treatment as the value of your case is based on the medical treatments you receive. Again, The attorney and his/her employees have absolutely NO CONTROL over this. 3. Settlement Value - The insurance companies sole purpose is to diminish the value of your claim and pay as little as possible. It is the attorney's responsibility to prove your claim and try to get the most compensation available. Unfortunately, the days of getting double or even triple the meds is gone. You can thank George Bush for that (and yes I voted for him). These days, an attorney is lucky to get offered the meds. Then the attorney has to go back to your doctors and negotiate better pricing on your bills so that he/she can put some money in your pocket. I understand that everyone wants to get paid as soon as possible, but give the attorney's a break. They are working for you to get the best settlement value possible. They could rush and settle for the first low offer that the insurance company provides, but no, they fight. And remember, they are doing all of this-spending money out of their own pocket to build your case-on a contingency fee, meaning they too are waiting to get paid. As for the case moving from person to person within the firm. Unfortunately, we live in a society where loyalty is found in fewer and fewer people. People chase money, so if they are offered a little more money at another law firm, they jump on it. Turnover in this industry is similar to most others as a result. Due to the turnover, cases sometimes get shifted to other employees. Nothing that can be done about it. So, in closing, I as one of those employees that get jumped on daily by clients that are angry, remember, we are on the same team. I am busting my behind to build your case and get the most compensation I can for you. I get nothing from it but the sheer joy of knowing I helped the little guy/gal defeat big business (insurance company). Know that yelling, cursing, and demeaning us does not make us want to work any harder for you. Best of luck on your cases and I hope for a great outcome.

I recently found myself with the critical need for legal services in order to guide me and my family through the confusing and complicated Social Security Disability application process. I started to research law firms who said they had the relevant experience we needed. However I quickly learned some of these firms were merely national front groups with no local ties to Dallas or even Texas. I decided to stay local and seek firms who believe in customer service. We found such a firm right here in Dallas Texas. The Franklin Law Firm had a fantastic and inviting web site that included free information. I called and within hours I received a return call and thus began an excellent professional relationship with Ms. Bianca Palacios (Case Manager). Blanca personally assisted us with explaining the process and finalizing our application since Social Security lost my on line application. Her professional and friendly nature was calming, reassuring and led to my successful award of disability. I encourage everyone to obtain professional legal services when dealing with Social Security like the excellent Franklin Law Firm.

My experience at Franklin Law Firm about the service, unfortunately Miss Sara who works as legal assistant from the beginning was impolite, mean, and makes you feel that despite having Hispanic roots treats you as if you were stupid, scold you, does not answer your messages, It takes a long time to return a call, she never really did anything from my case. She even totally fell behind, had absurd reasons not to move forward and had not even registered the information of the witness of the accident we had. Until, thank God she decided to release the case. This information is for the purpose of them paying attention to the treatment they give us, their client's. I'm with another Law Firm now which they treat us as kind and polite as possible. This really let's  me see the mediocrity of my service with Miss Sara.

The Franklin Law Firm helped me out amazingly in a rear end collision that caused me to have multiple herniated discs in my neck and back on the busy highway of 35 S. in Dallas, TX. The Franklin Law firm did such an amazing job in helping me fight for my settlement. They walked me through and through the entire process and were consistent in helping me in every way I can imagine. I would recommend Jason Franklin to anyone of my family and friends and to any person who asks me who they should go to for help in representing them in personal injury matters because he was always there for me and handled this case like a true pro. Thank you Franklin Law Firm! You will always be apart of me from this day forward..not only as a law firm, but as family. The best!

So i called them and discussed the situation with them they said okay and the well go from here and after 2 weeks i called them to getting updated from case, so they not responding my phone call and text and After a month they called me and there ware like we not be able to continue the case with me and i ask the leli the manager from the place and she was like i don’t the reason how’s that posible? So technically i just waste my time with them and they not professional at all so if you want to handle your case with them after Reading this review and wants your case handled poorly and not getting answer at all then give them a call. Even one star it’s too much for them shamed too Franklin law firm .

Jason Franklin is my law school classmate, friend and colleague. Jason is an extremely compassionate person and very committed to everyone he tries to help. He is an excellent resource and confidant for other lawyers like me. Although he is a very accomplished personal injury lawyer, he's an even better person and one should keep that in mind when looking for someone to advocate on their behalf when they are hurt. If someone doesn't hire my law firm, I'd hope they would hire Jason's. And if something ever happened to me, my family knows Jason would take care of them.

After a vehicle collision that left me injured, bed-ridden for months and unable to work, I was referred to the Franklin Law Firm and couldn’t be more pleased with the results. Jason Franklin demonstrated a high level of professionalism, knowledge, and expertise in handling all the details from deposition prep, developing a case with limited data, and a determination to fight for the truth. I recovered a great financial settlement that covered my pain, suffering, expenses, etc. but not only that gained a life long friend in the process.

I want to thank miss Sarah for taking my call yesterday. I was referred by my friend dorothea who was a client of theirs. Miss Sarah couldnt help with my case but she took the time to explain it to me and she gave me more answer than the store I fell at. She was so nice and it means a lot to not be treated mean even though the franklin law firm could not help me regarding my slip and fall. I will recommend them to anyone who needs help. Miss Sarahs customer service was top tier with me.

I had a car accident last year in Dallas and a family member recommended The Franklin Law Firm to me. They handled the situation perfectly, the entire staff was super helpful and efficient. Jason Franklin is an amazing attorney and he will make sure that you get the help you need. I would definitely come back if I ever needed legal help again and I recommend that everyone should give them a try and trust them with anything and everything.

Jason and the team at the Franklin law frim were great! Very professional and made the whole experience easy and stress free! The team handled my car accident it seemed like a simple fender bender but it left me with a lot of pain afterwards. They were able to take the stress out of dealing with the insurance company. Thank you so much to Jason and the whole team!!

Jason was able to obtain a fair settlement for my wife’s injury. He and his staff were always professional. They made what was a life changing event so much easier to navigate. They handled everything and we couldn’t have been happier with the outcome. Unless, of course, the accident had never happened. They were there for us and we could not thank them more.

First of I would like to thank Jason and his team for all their support and effort after I went through an accident with my family. It took time and patience but it was all worth it to get a fair settlement. A friend referred me to his office and it was the best decision made. Thank you, Jason and your team at Franklin Law Firm. This firm is 100% recommended.

Jason, and all his staff, are very down-to-earth! Makes the client feel confident and comfortable with all the legal processes! He has lots of years of knowledge, and positive results. I’m so glad that I chose his firm to help me with my case, and it came out better than I expected! His firm is the best choice you can make, to help you with a personal injury!

The Franklin law firm showed exemplary service in assisting me with my motorcycle accident. The accident occurred in Dallas, TX during the Thanksgiving holiday last year. I was shown the utmost professionalism and would recommend them to anyone in a motor vehicle accident! Thank You to Mr. Franklin and his staff of complete professionals!

I can not thank Bianca and her team enough. They made everything possible to compensate me despite my serious situation. They were very helpful, optimistic and gave great advice throughout the entire process. I know that if anything like this happens again, they will be the first ones I will call. Thank you Franklin Law Firm.

Sarah and Mr Franklin made my entire legal process super simple. They took care of literally everything and followed up very well on all of my pending documents and issues. They also were just good humans and made sure I was okay during my entire healing process. You’d be a fool for looking for representation elsewhere.

Jason Franklin and the entire staff were such a pleasure to work with. They were very cordial and responsive to any and all questions we raised. Our settlement was much higher than expected and I would definitely recommend them to any and all of my friends and family. Their level of integrity is without equal.

Just wanted to say thank you to Jason Franklin Law Firm they did a good job of taking care of my case. It was in Grand Prairie injured on the job I didn't think I was going to get any money out of it but somehow Franklin Law Firm got my money's worth and some so they did such a good job I'm so happy thank you

My sister and my kids were in an accident at the beginning of last year and it still has not settle as of yet. They keep switching from person to person it is very annoying, they keep telling us OK next week next week that week still hasn't gotten here. I would not recommend this office to anyone.

My experience with the Franklin Law Firm could not have any better. Everyone was efficient and professional from beginning to end. The reason for hiring their services was stressful enough and their customer service made this less hectic than it could have been. I highly recommend them.

These guys are Not caring and helpful @ all. DO NOT even think to get their service .. Plz. Find someone who communicate, understand, and stands strong by Your side. Don't expect anything from these unprofessional folks. Good Luck …

Jason and stephanie and Sara always answer all of my questions, this is the second time he had fight for me and win . I am blessed God put him in my life . Thank you Jason , Sara , Stephanie. God bless you and your family . #1 Lawyer

Jason handled my mom's case and he worked hard to get the max payout! His staff is all so helpful, polite and treated my mom right up to the very end. My mom was completely satisfied with all they did for her.

The Franklin Law Firm treated me as if I was the only client they had and I was so grestful for their kindness and love. The Firm is very loyal to their clients. Mr. Franklin is the best !!!!

Jason and his team were totally on it in my case. He is a man of God and extremely fair and transparent. No games, no smoke blowing, just to the point lawyers who know what they are doing.

I did not have to worry about a thing, I knew I was in good hand with Franklin Law Firm. Thank you guys, wonderful job in taking care of everything! Would definitely recommend..

Franklin law firm is a great experience. They are very real and speak it like it is. Very Knowledgeable and great problem solvers . 100% Recommendable

Jason and Sthephanie were very professional and helpful. They educated me when needed, patient, and genuinely cared. I highly recommend them!

Cost us money. Got hospital and the lawyer paid. But didnt help my daughter at all. As a matter of fact it cost us . Never again

The best lawyer who will fight for you . I will always recommend Mr. Franklin to all my friends and family.

My wife is hurt 2 weeks ago advised them that still haven't received a phone call for help for her sad

Great Personal Service, He listens and pays attention to your personal needs! Highly recommend!

A pro in his field will fight to defend u, a very great attoney i will recommend him to anyone

They took great care of me any needs or concerns I had. I would recommend them to everyone.

Very friendly and nice environment. He does what he needs to do and gets things done.

Great lawyer, he helped me get through everything for sure will recommend to anyone

Even though I ended up not having a case he did everything he could to try help me

I can't recommend Jason and his team enough - best injury lawyers in Dallas.

Lawyer is very nice and knows what he is doing!

Great Attorney. Give him a call Hey Cuz

Very professional