2 or 3 people there are gems. As for the rest, I've never been given such a hard time in a bank. And on more than one occasion. the keep changing the card rules, on a weekly basis. what really seems to be happening is that the tellers make up the rules and the managers stand by them. So they're not banking rules, they're teller rules.

Service was horrible. I have been with Td for more than 10 years. They treated me so bad in this branch today. 3 employees were looking at me like I was some kind of criminal.they seemed new staff . Manager was also rude. I was just asking for a rebate of credit card fees that they promised. Nothing done. I left upset. Unbelievable.

“Banking can be this uncomfortable”. Consistently the worst service of any TD branch . Manager likes to take over mid interaction in order to discredit and humiliate customers . Apart from one amazing teller the entire place is out of touch , rude and slower than the sloths in the DMV in zootopia. Makes you want to not bank at TD

always a problem-free visit when i go in, however i tend to need to bank after hours and the outdoor ATM frequently has issues and the cash/cheque deposit option has not been working for over a week. it would be much nicer, and safer! if they allowed people to use the indoor ATMs after hours to bank off the sidewalk.

Friendly and helpful every time. When I've been in, I've also noticed a number of interactions with seniors who come in to do their banking, and you can see the tellers know them and go out of their way to be helpful and patient. and ... if you are pressed for time, go first thing in the morning.

Exceptional service, the lady who work there provide me one of the best expierience i have with td. She went above and beyond to solve my problems and i really appreciate the effort she put in. Thus i would highly recommend this td branch and i believe you would have a great experience there.

EXCELLENT SERVICE!! AMAZING PERSON This Employee (Romtin) is really the definition of a gentleman as well as professional. This is the best customer service I have ever had the pleasure to meet. He was a totally professional in every way. Best of the best. Many thanks. …

incredibly bad experience there. the person who helped me could barely string a sentence together, the manager ignored me even though i had been defrauded and it was serious situation. i was there for over an hour and they didn't even resolve my problem. go to a different branch.

Asked the teller to switch my account from all inclusive to student account (no monthly free) and provided the documents. She confirmed the account was changed, but after a month I found out the account was still all inclusive and they charged me the high maintenance fee.

I had a first class experience today at this branch. Romtin P went above and beyond to help me with my banking issues. I can’t stress enough to his managers how terrific his customer service was. Overall this bank has been friendly and quick. Thank you all!

The service is terrible - Tellers often fail to carry out basic functions e.g. wires, deposits. Frequent visits are required because turnaround times on calls and emails is measured in weeks rather than days. If you have another banking option, use it!

Second Worst TD bank after one in ChinaTown, too many people waiting on line but two staffs on counters. Credits and loans staffs were so unfriendly and were eager to make me make a high annual fees and interest rate credit cards. Try avoid it!

Got a call that my credit card was ready for pickup at this branch and to bring two pieces of photo ID. Showed up with a health card and driver's license but was told I needed a passport or birth certificate in order for them to give me the

I believe many customers express dissatisfaction with their bank's customer service but often refrain from actually leaving. In my case, approximately four months after canceling my TD Visa Aeroplan Infinite card and transitioning my daily

I would have given it more stars if it weren't for an incident that occurred over the weekend. I've been coming here for decades and most of the staff are great. However, all it takes is one or two clowns to ruin the entire experience. The

Horrible customer service. I had scheduled an appointment and shown up early. I still had not been seen 45 minutes after the start time of my appointment. I had asked if I could speak to the customer service manager to resolve this. I was

it continues to amaze me how badly this branch is run. The service is extremely slow because this bank is consistently understaffed teller wise and of the few tellers that are there they have extremely long conversations with people which

Understaffed consistently in spite of promises this would not happen when the Bloor/Bathurst location closed. Even worse, TD central arbitrarily moved safety deposit boxes, and then demanded more money for a bigger size I never asked for.

I don't know why people are so mad at this branch, I've never had any problems. I cant say anything about the wait times because i usually go in the morning when there's no lines but in terms of service they're pretty good and I've never

This is my local TD and whenever I have a problem the staff here are always happy to help. I've come in here on multiple occasions and met with various tellers and they have always been able to resolve me problems. The individuals I've

Horrible service. My mortgage closes today. I have wired funds to my lawyer who is closing. The mortgage will be with TD. Dumb employees can not use common sense. Puts hold on the wire transfer of 21k where the hard collateral is 500k.

Great branch. Absolutely zero complaints whatsoever. Never had an issue with them at all. Never caused me any distress or displayed an ounce of incompetence. I never ever had a new trainee that didn't have a clue what they were doing

The teller made judgement calls and remarks surrounding my tattoos and appearance. Spoke down to me, put my check on hold with little explanation why. Would not let me talk to a manager and refuse to attempt to even verify my check.

I was recently in this TD Bank to make a deposit, however, the man at the teller was extremely unpleasant. He was a short, disagreeable little man with dark hair and a hurried voice acting as if he was too busy to help me with my

Extremely long wait times. Waited over half an hour to speak to someone to book an appointment to speak to a mortgage specialist before hanging up. If my time is valued this way I'll be taking my business elsewhere.

The service is terrible, Extremely long wait time More than 30 min. 8 people working here but must of them just having a conversation between them and not even job related (vacation experiences and stuff) …

Worst branch ever. This branch always has a huge line, and their customer service is very terrible. They have enough staff but they refuse to open up another teller, despite the long line-ups of over 5 people.

Got a fraud alert and my access card was blocked - thought it would be an annoying process to get that resolved but I was in and out within ten minutes thanks to Jojo- cannot sing his praises enough.

I had a wonderful experience. ROMTIN P is very kind, he helped me with my account and he speaks excellent Spanish. In general, I recommend this bank all very fast.Tanks

Great service! Roman was very helpful and knowledgeable. You gotta watch out for times that you go in this location though it gets pretty busy at certain times.

Jessica Kim the actual mvp. Thanks so much for the help, i really appreciated it. She took the time to explain all the procedures that i was confused about!

Worst branch ever , always dirty, always a long line up , the staff is really NOT helpful at all, they go out of their way to be rude and uncaring.

Close, convenient and staffed with knowledgeable and friendly staff. I've always enjoyed doing my banking at this location. Thank you!

The associates are quick and thorough about their services. Seemingly quite attentive when you identify yourself with your account.

After 25 years with this bank, I will be looking for another bank. Apparently common sense is not so common at this bank. Good bye!

I’ve never experienced anything like this! ‍♀️ I’ve been with TD for 20+ years but this location has to be one of the worst …

If you deal with the staff: they are terrific, but don't wait to return your 'phone calls. Wish them all much success! E.V.B.

Excellent Customer Service. Friendly, cheerful, and knowledgeable. Very efficient as well. It was a pleasure to bank there.

Super friendly and helpful in setting up an rsp and tfsa. Easy and pain free from scheduling to meeting and beyond.

Well located, professional staff, not the best experience ever but it does the job, what I expect from a bank.

Nice place with friendly staff. Quite busy at times and TDs fees are a bit high but otherwise very convenient.

This branch has an excellent customer service ! It was definitely a positive experience. Highly recommended !

Friendly staff members, always greeted with a smile. The ABM at this location is open 24hrs.

Came in here to get a new debit card. It was pretty much fine. The teller was fun and cool.

Quick access to atm but there always seem to be a short line for other banking services

You have some of the worst customer service representatives working at this branch

The service of some of them is fine. The problem is, there are so few of them.

Worst customer service. I’d never come back here. Better go bay and Bloor.

Have not had any worse experience with a bank than this branch

There's a pan handler out front.