Employees are useless - this branch's fancy new ATM malfunctioned and ate my ATM card. The two employees at the desk couldn't do anything to help or even pretend to care. As I was standing outside calling my bank I watched as they continued to chat with each other and didn't even bother to put up a sign that the ATM was out of order.

One of the friendliest TD Bank staffs I have come across are from this branch. The one I particularly dealt with was named Jessica. Maybe ask for her if you are visiting there to open an account. Even me being a visitor to USA, she was super friendly and super helpful and opened my account in no time. Top service.

Slowest bank ever.. Manager/Supervisor walk around with a tablet to do deposits only. If you have a line of 9 people waiting why not get a cash bank and help. This is ridiculous. Waited in line for 45mins. After 45 mins the manager got a bank and called for next in line..

Opened at 9:05 am when their business hours are 8:30 am because someone was "stuck in traffic". Once open, they don't even bother to take care of people that were waiting 40 minutes and just take their time. I wasted 1 hour of my time because of them. Ridiculous.

It's a bank but a friendly bank. This is NYC -- a hamlet teeming with people. It's amazing that people will wait a god awful amount of time to get a frigging coffee but get impatient at a bank. I use the ATMs to transact business if I am in

A costumer Assistant Agent at the back office (Female) is just thinking like a gearbox ⚙️ motion. No flexibility,no assistance…she cause me a huge delay of a transaction being processed that day. You are helpless Agent and I told you that

There's either so many staff that just stand around looking like a security guard in a suit or they're not even staff to be clerks at the front. There's always one guy at the front, the same guy and the rest just stand around. The waiting

I had a home equity loan that I wanted to change which turned out to be problematic. The banker worked, cheerfully, for a very long time with a Loan support officer to figure out what to do to help me. In the end, my problem was solved

Horrible Customer service! The representative is so rude, slow and don’t care about any TD customers. The representative was just sitting laughing with employees and customers just to get out of helping other customers. I went there 3

This is my local bank, they are always personable, friendly, professional. This is where you should go for all your banking needs. They are the leaders in customer service. The best bank in Park Slope.

This bank has always been in a great location but the tellers are very snippy and made me feel unwelcome. Their customer service Needs work it’s my first time ever feeling uncomfortable at a branch.

Slowest group of tellers ever. Never come in the mornings. If a teller has an issue they dont escalate to management and take next customer. They have you waiting in line for 30 mins smh

Waited 1 hr to be seen for a debit card with only one person in front of me an no one was able to help . For something that take 2 mins to print !

The location I'm reviewing is the address above, on 5th Avenue. This is a chain bank, but has local murals, which is one of my favorite thing

This branch office of TD Bank has some pros and cons. Pros are like all TD Banks, convenient hours and friendly staff but for this

Best TD branch I've ever been to. They are friendly and patient. Mike is always so helpful. We will be a customer for life :)

I like the branch employees but it’s always busy and perhaps understaffed with one person at the counter

Had a very easy time opening an account. Worked with Anatoliy. He was kind and efficient.

One hour still in way doesn’t take a customer right very terrible

they are unable to competently perform a domestic wire transfer.