Subway

294 reviews

3550 E Truman Rd Suite A, Kansas City, MO 64127

restaurants.subway.com

+18162311739

About

Subway is a Sandwich shop located at 3550 E Truman Rd Suite A, Kansas City, MO 64127. It has received 294 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday8AM-9:30PM
Tuesday8AM-9:30PM
Wednesday8:30AM-9PM
Thursday9AM-8PM
Friday8AM-9:30PM
Saturday8AM-9:30PM
Sunday8AM-9:30PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 3550 E Truman Rd Suite A, Kansas City, MO 64127

  • Subway has 3.8 stars from 294 reviews

  • Sandwich shop

  • "I would give it no stars if I could"

    "Horrible service"

    "Manager is extremely rude"

    "The worst subway I ever ate at"

    "Girl working the meat counter was pretty rude, girl doing the vegetables was really sweet though"

Reviews

  • Sarah Fonville

I would give it no stars if I could. This is the only store in my area that likes to close 1-2 hours early and say their machines are down. It's very frustrating. It's happen on more than one occasion. Why does the sign on the door say they close at 8 pm on the website says they close at 9pm and they are closed at 7pm now.

  • Crystal Baumgartner

Horrible service...my bf sandwich was made wrong AND $3 overpriced. They refused to refund or remake& threatened to call the police over THEIR MISTAKE. SO, we went to another subway and got charged $3 LESS FOR THE SAME SANDWICH MADE RIGHT WITH EXTRA MEAT! This woman is pocketing extra money. Y'all pay attention!

  • Jane Gotti

Manager is extremely rude. I witnessed her poor customer service skills while picking up an online order. She was real mouthy with an elderly man. And upon being asked for the manager she stated I am the manager with alot attitude. When asked for the number to corporate she told him to look it up.

  • Kelli Stagner

The worst subway I ever ate at. Part of the order was missing for the 2nd time and they won't even answer there phones so I can get the order fixed. I just had surgery which is why I did delivery but looks like I have to go to the restaurant anyways. That restaurant needs shut down. More

  • HOPE MICHELLE

Girl working the meat counter was pretty rude, girl doing the vegetables was really sweet though. We had a BOGO coupon but the rude girl wouldn't allow us to use it which was the only reason we went there in the first place. Won't be going to this location again. More

  • maxamose s

This particular subway seems to go beyond customer service, Especially when the rest of the fast food establishments in the area fall so short. The whole staff speaks spanish and english, and will hold actual conversation with you opposed

  • Lisa Williams

Manager need training in customer service. I ask for chicken bacon ranch & the chicken comes in chunks & I ask her to cut it plz because it the chunks tear up my bread. She tells me it’s already cut up which it was not & she start making

  • Stef Perez

workers always seem angry and as if they don't want to work there and their hours posted on their door and on the app say this location closes at 9 but I had a mobile order and came at 8:35 and they were closed on a Saturday. More

  • Craig Lovingood

Went there for a quick sandwich. The cashier was in there with door locked entertaining friends while customers were outside waiting. Cashier completely ignored us & proceeded throwing paper balls at each other. More

  • Robert Anderson

Would have given a higher review, but I went in there today and ssjed fir 2 cheese steak sliders and they told me they didn't have them. Why? The sign on your front glass says you do. Very disappointed.

  • John Tanner

As far as the Sud goes it was great but i had sent my son in for the subs it cost way more than normal almost 26 dollars for the 2 subs most sobs were just under 20 dollars for the 2 we get

  • Aubrey M

This was a great Subway. The girls that helped us were fast, friendly and did a good job. One of the girls even had super long nails. I was amazed how well she made sandwiches! Clean place!

  • Kionna Jett

The sign on yhe door said online or drive thru only, cool. The drive thru was a touch screen to order from. I wasn't sure how clean the screen was so we decided to go somewhere else. More

  • Jordan Taylor

Workers were very nice but when I was choosing my bread I saw a huge roach crawling across the counter in front of where they store the vegetables. I had to get outta there More

  • Mike Radabaugh

It is Very easy to get to off Truman Rd and I-70. Friendly employees wait kindly for your order. Very nice to experience in the City where it is needed. 2023. More

  • LgReekz

The food was great and the atmosphere was awesome because only a few sets of people came in while I was eating. The lobby was immaculately clean More

  • Jack B. Hartman

I love Subway but the staff at this particular store barely spoke, and never made eye contact and were texting while helping customers. More

  • Joe Fritz

Love this place but the workers suck! The two girls that work night shift are rude And just chuckle like they are almost laughing at you!!

  • Patrick Dawson

Incredibly fast and friendly service. Well prepared and delicious sandwhiches made with fresh ingredients! Can't ask for any better. More

  • Cm applewhite

No longer have roast beef. Bordered chopped steak. Terrible No flavor. Plus they don't have Miracle Whip I won't be back More

  • Deborah Haynes

The staff is friendly and courteous. We went at a time when there were not a bunch of people. We were in and out in no time.

  • Amy Huffaker

Subway has gone downhill, ordered double meat and got 2 slices. Sloppy made sandwiches, 3 different stores, same thing More

  • Tiffini Dunfield

The place don’t read there online orders right at all. So don’t order online if you want your sandwich to be correct More

  • Ron Goddard

The store looks a little dated and worn. Employee work area was a little messy but food quality was as good as ever. More

  • Reina Murray

They are the best in NORTHEAST,,VEG FRESH ALL THE TIME AND FRESH MEAT,,,AWESOME WORKERS THIS EVENING AS ALWAYS... More

  • Louis Morgan

I ordered from this location and I am highly disappointed. Meatball sub was cold Subway club sandwich was sloppy

  • Tommy Stokes

My no bread bowl was upside down. Meat on bottom instead of on top where you can see it. Training goes a long way

  • Kristin Andrades

Nice employee and they are super fast. The food is always good and fresh.
Service…
More

  • Jai Will

Hi there, I had a very bad experience at this subway and received inappropriate treatment

  • Barbara M Williams

You really gotta watch these m'fers! I asked for a double meat cold cut tro, right?

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