Subway is a Sandwich shop located at 1400 Mission St Suite 131, San Francisco, CA 94103. It has received 314 reviews with an average rating of 3.5 stars.
Monday | 8AM-9PM |
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Tuesday | 8AM-9PM |
Wednesday | 9AM-9PM |
Thursday | 9AM-9PM |
Friday | 8AM-9PM |
Saturday | 8AM-9PM |
Sunday | 8AM-9PM |
The address of Subway: 1400 Mission St Suite 131, San Francisco, CA 94103
Subway has 3.5 stars from 314 reviews
Sandwich shop
"I was just there to pick up a subway order and it was given to someone else I immediately said oh no I didn't your going to make that order with an attitude the reason being that I had an attitude I couldn't believe that they would do that and I wanted and needed them to fix it because it would look bad on them if I was to call Postmates Fleet support and explain what had been explained to me and me for the cancellation because my rating would have went down"
"Would gladly give this a zero if I could"
"Very polite staff"
"I picked up one cake from Peets"
"I’ve been going here for a couple of years and until recently it’s been a great spot to grab a quick sandwich"
I was just there to pick up a subway order and it was given to someone else I immediately said oh no I didn't your going to make that order with an attitude the reason being that I had an attitude I couldn't believe that they would do that and I wanted and needed them to fix it because it would look bad on them if I was to call Postmates Fleet support and explain what had been explained to me and me for the cancellation because my rating would have went down.So it wasn't rude that I did that. There is a definite miscommunication situation between all parties involved that's #1the customer #2 Postmates fleet #3 Subway and last but not least and lightweight #4 ME. To prevent drama like this from ever happening don't order from this Subway. It will immediately have you do extra.
Would gladly give this a zero if I could. Full disclosure - I don't normally review restaurants but I had such a horrific experience here that I feel the need to warn people. I have eaten at subways all over the country and this one gives the rest a bad name. For starters, the service was poor. My sandwich was not cut in half, nor was I asked if that was my preference. This, of course, was after I discovered the shop had no spinach, no pepperjack cheese, and only two basic types of bread. Disappointing to say the least. Perhaps the worst part is that I got "the runs" an hour after eating here. , I live half a block away and this subway will never receive my business again.
Very polite staff. They [staff] are productive and efficient with taking and preparing orders. Presentation is always on point, never not had napkins, straws, etc. when my order called for them. Dining atmosphere is relaxed, the employees have never rushed me during my ordered and made pleasant conversation when appropriate. Tables and chairs, vending machine and refrigerator, food prep station and floors all kept in a more than satisfyingly sanitized and neat fashion. The Subway Experience here exceeds the hype of TV commercials. 7th&Mission Subway Thrill For this particular subway you'll take no (sub)stitute. 10/10 would sub again Be WoWeD when you see their footlong!
I picked up one cake from Peets. I step by to Subway. I asked the restroom. The guy said it should be open after I tried. I have waited. He saw. I asked if there’s one he said no. I said please send open. He said they let customers to use I said ok. But I need restroom now. He said what I want.Meanwhile I asked the veggie soup. He said he is not sure broccoli soup is veggie. I left and came back . Because Peet’s also closed the restrooms. After I said I will put in social media he opened. Then He said I know you are trying restroom in front of other customers. I said I got angry about him. I will not eat anything anymore here. I have his photos
I’ve been going here for a couple of years and until recently it’s been a great spot to grab a quick sandwich. The new staff is lazy, to put it bluntly. Despite a huge line they were chitchatting and moving at a snail’s pace. They never replace their gloves. Bathroom is out of order (doubt it, they probably just don’t want to clean it). Front door has been broken for months. No attempt to welcome customers. It would be great if management could get things in order, until then I don’t think I’ll come back.
Subway is convenient for on the go people like myself. They have stores all over the city, and even in places you'd never think one would be. Their are many different varieties of delicious fresh sandwiches, salads, soups and drinks. The best part I like is I get to see and pick what goes into my sandwiches, fresh veggies, different condiments to make your sandwiches even more special. Customer Service is a bit slow depending where your at, but to me it's worth the wait.
I feel like subways ingredients quality has dropped to the floor. It was expensive and not good food. But the store is clean and the lady making my me was busting her tail but was working alone. It was hot. I won't be going back. Sorry subway, there r better sandwich shops.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 5
Atmosphere: 4
This Subway store should be closed! The lady couldn’t be less caregiving. Just took a bread and put stuff on it, because she didn’t have other breads. She puts ham on my sandwich instead of turkey, because she ran out of ham And that without asking. She just trows everything on it in a very slow way. You can’t sit here as well, because al tables and seats are stowed in a corner.
Healthy, reliable fare for a quick snack without breaking your budget. Fresh baked bread always smells amazing. Cookies, soft and delicious. I just wish they had more baked potato soup - that stuff is perfect for a quick but filling midday meal. Cream of broccoli is pretty good also, as sometimes it's ran out by the time I've ordered. Love the classic tuna sub.
I have to commend this location. Between the lunch and dinner rushes, rude customers and crazy (sometimes violent) homeless, they always manage to shake it off, try their best and treat each customer with kindness. I have lived all over the country and always go to subway for a quick dependable meal. This location has by far been my favorite. Keep it up guys!
Hmmm not a very pleasant visit. The place is dirty and lots of stuff if broken even if it's only decor. The lady preparing the sandwich couldn't be any slower. Sandwich was still good but that's because it's hard to mess it up. There is no parking available. You can try to find street parking close by but the city is usually busy during the week.
Ok this place is as cheap as it's gonna get. I got the menu with the prices. I'm a cheap guy and trust me this is your best bet. Go in and get a foot long sub and eat half for lunch and dinner. That's your budget hack from me. The Filipina lady working there was super fast and hard working. She changed gloves when she made my sandwich so ya.
I accidentally ordered at this restraunt ( i did not want to order here because subway app chose the wrong adress) Subway rules say that I have to call and cancel my order but I guess they are hungry for our money and they told me they could not cancel it. Yes you could cancel it but you know... you guys don't care about your customers
A black couple in front o f me should. File a dicrmenatation suit. And i will testify for them. Those 2 woman India. Decent. Took. All the time they wAnted. Acting like they didnt understand. Took over. 20 min to tAke and make there order i wAlked out. Got a pic of 1 lady and street sign for location
When I make online order I expect them to prepare the order before my arrival so I can skip the line and pay directly at counter as the app says. But then I had to remind the staff everything to start preparing my order after I reach the place and go through the regular libraries.
Women behind counter act like they never made a sandwich before. they also have sidebar conversations in a different language than English while filling orders. Both of my Foot Longs bread were crushed from their heavy hands. Definitely not a great place to grab a Subway sandwich.
quality is good. price is good. but everytime i come here there is always a line n only two people working. unsure if they are having issues filling positions or that is their normal staffing level.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Kinda dirty like all the other Subways in the general vicinity. Food is same too.. decent value on subs if you use coupons or special offers. Drink selection sucks, like at all Subways, and they're overpriced. I'm thankful for their selection of sandwich toppings however.
Poor service, person messed up the order, dropped my cup on the ground and refused to give me a new one, soft drink machine turned out not to work after I had already paid and they said there was nothing they could do about it, unclean. Not planning on eating there again
I'm more of a fan of Togo's sandwiches, but Subway is not as good as a sandwich from Safeway...(again just my opinion)....M W Sept. 2023
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3
Subway, and a year of not going into a fast food restaurant has not made me miss the experience. Needed a quick lunch, should have gone to the deli down the street...
Service
Dine in
Meal type
Lunch
Price per person
$10–20
The food tasted okay, but the service wasn't that great. The workers didn't understand English very well and couldn't answer some questions I had about the menu.
Service
Take out
Meal type
Lunch
Price per person
$10–20
They literally gave me a can of energy tea drink with alittle black mold. The lady seemed like she disliked her job or something. They have no manners even when i gave them. Place was pretty dirty like it's never been mopped
Couldn't even make a simple sub. The bread was stale
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Sandwich
I have had issues with this store not being open late at night and early in the morning during regular business hours. They also claim to not accept EBT as payment but it states clearly on the front door that they do.
Always Great food served by amazing staff, would recommend
Service
Take out
Meal type
Brunch
Price per person
$20–30
Features
Dine in: Yes
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes
Made the wrong sandwich and wouldn’t even make me another one. Employees are extremely rude and unhygienic
Service
Dine in
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
They don't take coupons I received! The person flat out said, "No coupons here." Why send the coupons out when you don't accept them?
Service
Take out
Meal type
Lunch
Price per person
$10–20
The place is small and very few people can sit here actualy. The shop remains open till late at night. The area is not good at all and unwanted people hangout at the place. The staffs are not so cooperating.
I would like to give it more than 2 ⭐️,but the place is not very clean the breakfast service is not very fast because there was only one lady behind the counter. Also not enough seating for the customers.
I came in for my 30 minute lunch but left empty-handed. Only one employee at dinner time. Not her fault - but she had too many sandwiches to make for take out orders and otherwise. Left empty-handed.
Very friendly i go to this particular subway so much they got my orders down exactly the way i want even if they dont got the bread i usually pick the know my 2nd choice best subway in San Francisco
Worst subway store ever. Super unfriendly. No straws, no cookies. Didnt ask anything which bread I want, whether eat here or not and not asked whether in a meal or not. Never going there again.
The food hear has gotta just terrible. Today I had the worst subway sandwich ever. The bun was so hard and dry I could even eat it. Go eat somewhere else. This place is terrible.
Food: 1
I really enjoy this Subway restaurant as they know how to load up the subs with all the veggies. I have lunch here almost everday. The shop is clean,people are friendly and the price is right.
Terrible customer service! Judgmental and heartless! Every restaurant has a comp tab and they have one as well! But sit here and decide that it is fun to watch me suffer! Stellar staff
Sucks on ubereats delivery. My order delivery time keeps changin its passed an hour now. Ubereats has called them to try and cancel my order but they don't pick up the phone.
I go to get me something to eat and they closed early when it says it closes at 9pm. Next time make sure you update your damn time of the schedule when you're open or close
Roaches in the corner . Instincts was flying over the food and owner was very rude
Service
Take out
Meal type
Lunch
Price per person
$10–20
Worst service ever. Graffiti on the windows and mostly everything they have is not working. Would never ever recommend. New York has better subways than this
Standard sandwiches. This Subway location looks well kept and the food handlers use protective wear such as gloves and hairnets which is important to me.
The service was horrible, they know how to speak English, after I ordered they told me that the beverages were not available. Was worst experience ever
Great food, good service, although it seems difficult to find employees who speak fluent English. Don't mean to sound ethnocentric, but it's true.
Very slow service for a Friday 11am, staff didn't speak English very well at all, had to loudly and clearly and also point at Selections.
3 starts because the lady serving there is amazing and fast, she was multitasking like anybody else. But the place needs a lot of work done.
Standard processed food. Nothing to write home about. The advantage of going to these franchises is they consistently serve the same poison
Great prices, but the language barrier has always been an issue at this place. She would not pack on enough vegetables on my foot long
Great place to takeout and your choice of sandwich and drink, or combo. Plus there is extras like soup and cookies, for light desert.
It is not to many people most of the time you get your order and stay if you want to or get fast service if you have to catch a bus
Stopped by for quick bite and was pleased with the sandwich. The server was a bit on the rough side. The place was clean and safe.
Service sucks, slow and there was a person at the door drinking a beer. Get some help with ur store or I recommend shutting down.
Weird (homeless?) people seem to like hanging out near/at this Subway during the evening... Standard Subway sandwiches and fare.
Very slow service the employees here het easily distracted with other things. It's taking them about 5 mins to make a sandwich.
It's Subway sandwich shop they are notorious for hiring people who can't speak English and are not very - on the bright side
Always eat a healthy sandwich sometimes when I'm ravished and the side dishes like chips, coke, and cookies. Excellent
The Subway on Mission and 10th street is the best Subway that I have ever been to. Fresh vegetables and great service.
A good place to eat if you hurry. Yummy, fresh, clean, bright!
Food: 5
Service: 5
Atmosphere: 5
My food was great and when my partner had something wrong with her order they made it right by fixing her order.
I stopped by at 9 pm. Not supposed to close until 11 pm. They had locked the doors and getting ready to go home.
Delicious food, prep time was sloooooow, and not just from inexperience, lack of desire to work or something
Bread was incredibly stale. Do not recommend this location.
Service
Take out
Meal type
Dinner
Subways in SF are all underwhelming so far. Still on the lookout for one that is not fairly disgusting.
A very nice Chinese family owns this location. It is kind of ghetto with ghetto people that go in side.
They are rude and sterio type customers? They talk about people in another language... …
I'm satisfied with that pacific Subway restaurant. It's still healthy and around the corner from me.
Slow not friendly doesn’t follow instruction
Food: 2
Service: 1
Atmosphere: 3
The lady working here did not speak very well i dont know why and did not accept what we said
I realize that I don't like the bread. Even though it's fresh, it doesn't taste authentic.
The lady employees were very pleasant but this Subway lost due to cleanliness. …
Nasty Junkie, hobo house. Dirty place felt sick after eating my sub. Never again.
Load up with veggies, i ate here everyday because its so clean and friendly staff
Clean, people were nice, able to use the bathroom, typical subway food …
Had a bit of a crowd. The food is very good. Servers are polite. Clean store
This place is always busy but just one worker. I guess Owner is fcknf cheap
Convenient place to grab a quick bite as you are walking down the street!
Good regular Subway store. Clean, friendly staff, fresh good sandwiches.
Worst Subway ever. Unfriendly Staff. No coffee for breakfast. Not clean.
Worst subway ever
Food: 1
Service: 1
Atmosphere: 1
Sandwich was good...But interesting foot traffic provides entertainment
Friendly customer service, although not the cleaniest half of the time.
One of the nicer Subways in the area. The staff are always friendly.
I eat here sometimes cause it's quick and easy. Pretty nice people.
I like it because it's a small Subway with sufficient seating.
This Subway is clean and has a friendly staff. Recommended!
The workers there did not listen to my order at all
The 6 inch just isn't filling, not worth the price.
Pretty standard Subway. Did their job well.
Quick eats and they are really nice people
As always great food and service.