I've had a unit here for almost a year now and the price has went up for my unit twice. What's the point in shopping around trying to get a unit at a decent price when just months later the prices keep going up? Also they say it is climate controlled yet in the winter it's super cold and in the summer it's super hot?

Had the pleasure of meeting Shomari..excellent service and nice gentleman... will definitely refer more people..extremely satisfied big kudos to Samara Wilson he was very efficient and you are lucky to have such a great workers hope you are as happy with him as I am please keep him working here we need him

Two of the four service entrance garage doors are always broken. With this kind of business where customers are moving large items in and out of their units there's no reason why the facility is fully functional. If you're paying for a unit the facility in which it is located should be up to par.

I’m so very happy with my units here at the Ozone Park location. They have a very friendly and professional staff. The manager, Julissa, was very helpful and knowledgeable. The whole facility is always clean and neat. I’m up to my fourth unit at this location. Very convenient and easy access.

If you need a storage facility, this is the place to go! The location and accessibility make it perfect for any sort of storage needs. And their staff is attentive and always working hard to keep the facility clean and secure. I highly recommend this place - you won't be disappointed!

I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.

Simply Awesome! Was able to search, secure, pay and complete entire rental online within 10 mins. Went to facility and the unit was already cleaned, open and available. Moved in without any issues. And THAT's how it should be done. Fantastic Service!

Honestly, I've rented from a few storage places over the years, and this one is by far the best. The staff is always friendly and accommodating, and the units are clean and well-lit. Plus, they have all the moving supplies you need right on-site.

For the past few months, I've been taking advantage of the exceptional team and facilities at this premier storage facility. The staff is always courteous and accommodating, and the premises are always neat and well-organized. Additionally,

This place has recently added more storage spaces to the interior area by taking away office space and loading dock space so they could generate even more $$$$. We now have only THREE Loading docks (that is if the overhead doors are working

Hey guys, just wanted to share my thoughts on this storage facility. I gotta say, it's been a great experience so far. The staff is super friendly and helpful, and the facility itself is really clean and well-maintained. Plus, the fact that

If I could give this place negative stars, I would. This is WORST storage unit to trust. I got robbed of thousands of dollars worth of personal and sentimental items because a worker got upset. She stole everything I owned and then left my

The storage unit hallways are dark and the lights kept going out while I was trying to move in. It was very hot on the 4th floor which doesn't seem to actually be climate controlled. There were also some bugs and I saw a mouse run from one

I went to close out my unit and the staff was friendly and efficient. I recommend if you're in the area and in need of storage. It is NOT 24hrs, something I found out the hard way after renting a car and driving about an hour to get there.

I was pleasantly surprised at how clean and organized the building was. Customer service over the phone, and the young lady at the front desk were very friendly and very helpful throughout my check-in process. I was very happy at how clean

Would very much like to say Erica , and Gwen where very helpful , very nice and very professional , the establishment is very well kept it's very clean the attention and devotion we received from these two individuals goes a long way with

It's a nightmare! Nobody answers the phone there and when they do they're just rude as if you bothered them. And a real warning, don't go here unless you can be positive that every rent payment will be on time because they're really quick

The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your

So today was my first time looking for a storage unit and let me TELL YOU RUN RUN! This place is so unprofessional. There was this rude worker that was doing no customer service nor even a hello or how can I help you more like he said we

So I needed a place to store some of my stuff for a few months, and I ended up going with this storage company. Let me tell you, I'm really glad I did. The whole process was super easy, from booking online to actually moving my stuff in.

I Have been a customer for some time now, and I was affected due to Covid, I was sick and out of work for a while, and now I have an increase. I spoke to the manager and she stated she was going to see what she can do about the increase,

It is a great facility with kind and helpful staff from the receivers of my call to reserve and rent a unit, to the people in the physical office who are kind, courteous and helpful as well in the services they provide. Great quality

Love this place. No one bothers me, no calls no emails, as long as you pay them on time you will never hear from them which is great. But one time I did leave my keys in the lock when going on vacation, and staff was super awesome in

I really like this storage so far. The staff is great. The place is clean and the security access is a plus.....not to mention that all units have elevator access. No pushing boxes up stairs like some other places

Loading Bays are conveniently located across from parking lot. 24 HR access works, Plenty of dollys to load and premise is seldom busy especially considering this location is in such a congested location.

My daughter chose this facility due to 24 hour access. We went two weeks ago at 11pm to then be denied access. Come to find out no longer 24 hours and she recieved no notification of changes.

All of my things were secure and well preserved for the years that I needed storage during the height of the pandemic. Nothing stolen. Staff was very efficient and responsive to my requests.

Raised storage fee 3 years in a row due to pandemic. 12 dollars each year now up to $257 dollars a month. Taking advantage of people yet have to deal with rodents and feces all over.

I open my storage unit 3 weeks ago I'm very happy the people there are very nice so far the place is nice and clean I hope to have a nice relationship with you guys thanks

Darrel was extremely helpful and answered allllll of my questions! He made my last minute storage unit reservation such a breeze. Thank you so much!!

This is my last day here and the staff was great and very polite and helpful, front desk employee was exceptional and polite

No stars They breaking people's contract by not honoring the 24 hour access they did not even send a email saying anything

Julissa and Eric were super patient with us and helped us figure out the space that would best accommodate our needs.

I was a little hesitant about renting a storage unit at first, but this place has totally exceeded my expectations.

24 Hours Access, only downside is that it's very pricey. Wish the price of storage would go down over time

Very helpful front desk attendant. He was professional quick and courteous.

Great cooperation and sales representatives

Fast easy and employees were very helpful.

Very helpful & a great place for storage!

Clean facility. Helpful staff