Good customer service, Roxanne is efficient. Only issue the most recent rodent issue, not certain if they have a regular exterminator to prevent these type of thing's from happening. May have to consider moving my thing's elsewhere if this issue isn't addressed sooner than later. I don't have any food products of any kind in the unit and it was clean for months, just the past couple of months I visited and the odor and rodent droppings were everywhere. Please address the rodent issue, get an exterminator . *UPDATE ALERT* 1/10/21 I just want to thank Roxanna, Wlison and Roman for assuring me that there is an exterminator that comes regularly and for the assistance with moving my belongings in another unit this past Sunday. I received great customer service and compassion regarding my issues and concerns. I appreciate you all and thanks again. Well deserved rating, satisfied customer!

The staff at this facility is very friendly and very knowledgeable in their job, it's a walk in the park renting a unit there,,the prices cannot be beaten at any other storage,,so u have alot of stuff to bring in no problem, there's staff ready and willing to help you, equipment on hand for your use, huge elevator and enough space to maneuver to your unit..best storage location in the state, I 1000% recommend it..rooms are going fast, so hurry, go get u yours asap!

Love Love Love Storage Plus!! They are called storage plus for a reason! You get A++ customer service, prices, and employee’s. They are great and very very helpful. Roman makes sure everything is up to your standards she’s the best. Location is great and the place is clean and in order I don’t have to worry about any of my stuff being ruined. If you ever need a storage look no further than this place very reasonable pricing and transportation included as well!

I’m was in a tough situation this morning and I needed somewhere to put my things. I called and spoke to Rosana, she is such a generous person she walked me through the process explained everything very well. And because of her I now have my storage unit! Thank you Rosana! Need a unit call or go in !

Best Storage ever. Roman and the workers are the best and easy to guide you thru all. They work with you and care. They are sympathetic to your situation at hand. I was here and overheard other. Clients speaking the same. Way I feel. Highly recommended if I can give them stars I would

This storage plus place is definitely the truth. The staff really helps you to the fullest and they even have #Storage relief program if your on public assistant. . the manger c.roman and roxana as well as wilson are beautiful people. They much better than public storage

Storage plus was so helpful and friendly they made it very easy for me. They do free pickup which was exactly what we needed. It was very fast. They helped me over the phone and picked everything up the next afternoon. I would definitely recommend this to everyone.

Went today to look at a unit and the place look clean.What made me sign The contract was that they offered me a free pick up to bring my stuff so I save money I’m moving expenses great seal . The warehouse guy even help me load the Stuff thank you Wilson

Ramona and Roxanne were an amazing help during the pandemic. Very friendly and informative. They make sure you don’t end up paying late fees with courtesy calls and they listen attentively when you speak. Great customer service 100% satisfaction.

Best Storage facility EVER! The staff was so accommodating especially Roman. My expectation was over succeeded. The moment I saw the storage, I mean WOW...it was just the right amount of space & price. The location was UNBELIEVABLE, 5 mins

I love this place and the staff!!! I have been a customer for several years and the staff there has always been incredible. Due to circumstances beyond my control there have been times when I may not have been up to date with my payments

Met with Roman today. She gave me a great deal. Happy with the service. She was right I did come to right the place. Gave me a free pick up and I thought there was a catch no catch just good customer service. Thank you Storage plus :)

Roxana was the best customer service at storage plus she’s patient understanding and she was very kind and helpful. I will recommend anyone to storage plus on Jamaica Avenue liberty and ask for Roxana. she was just the best. Carol

The Manager and her team was absolutely customer-centric. Even though we arrived there late. They actually waited for us. We strongly recommended Storage Plus as the storage place of choice. Thank you Storage Plus. Good Job.

Clean, affordable & customer service is a top priority! I had a the pleasure of dealing with Ms.Roman & she literally is the answer to all my problems but also has a remarkable team backing her up, to make it even better.

Roxana, Wilson, Roman were amazing They have very reasonable prices if your on a budget and a great location close to the train and any transit. Well deserved 5 stars Should have no problems doing business with them

If I could give more stars I would. The staff are very helpful. They gave me all the information I needed and it was exactly what I received. Great prices and love the free pick up. Thank you Wilson and Roman

The staff is great! They are always welcoming and greeting me when I walk in the door. If I can give 10 stars I would. Roman and her team are the best. Always feel great when I walk in to my storage

The service was excellent, all the staff is really kind and helpful. I specifically give my thanks to Ms. Chaira, who helped me find a storage locker near where I live in long Island city.

Roman and the team at storage plus on liberty Ave gave the most pleasant experience during not so pleasant timing,,,I would highly recommend and greatly appreciate the customer service!!

My experience with storage plus was very helpful and informative! Chaira made the process very easy and stress free. Plus extremely clean units ( Five Stars ) Thanks for all the help .

Friendly Staff. They offer good priced deliveries with a partner moving company. My delivery guy Angel was super friendly and works really well. Great experience all around!

The storage facility employees are courteous, professional, empathetic, and accommodating. The manager was especially helpful and willing to go the extra mile.

Great place and staff especially Roxana and Wilson. They are extremely friendly, very helpful and warm hearted people. It couldn’t get any better then them.

The manager and her staff really went above and beyond to make sure that I had a smooth and worry free transition into their storage facility!

Roman and the crew are just excellent. Truly heaven sent. The team at this location go beyond to help the customers. I thank gid for them!

Been using this place for over 10 years the staff is great and space is always clean and refreshing thanks to hard working employees

Great, friendly, informative and very helpful staff members. Love their prices. Very happy with this place I am so happy I chose it

I love love love this Storage and the staff. The customer service is great. Thank you Roxanne, Antonio, Wilson & Roman. Clean place

Fantastic customer service.. Most especially Wilson & Roxana, they are very helpful. Thanks a lot guys and I will recommend 10000%

Storage plus is just great!!!!staff is super friendly and helpful. Facility is very clean and neat. Definitely recommend.

I love the staff members because they are very friendly,respectful.First and foremost customer service is top priority!

Storage plus has what u need space, hours are convenient and the staff is wonderful and very help with all request.

The staff there are so helpful. Very informative and actually went the extra mile to help us. Thank yoh to all.

Very professional and always gives great reminders for busy people. Thank god for them. They helped me alot.

Been having a storage there for a long time now. Roxana and Wilson are great. Sometimes they wait for me

I've been with storage plus about 5-6 years I really like the place and the staff is very helpful

Great workers. They always communicate with me and work with me. Thank you for always helping me.

Not gd. 1 freight elevator one operator for it mad long line outside 1 drive-thru in it no good

It nice. Perfect price. They are always working with with me. Thank you Wilson and his team

Thanks to storage plus. They always work with me in everything. Good communication skills

ROXANNE IS THE BEST I'VE HAD MY THINGS THERE IN STORAGE FOR YEARS IT'S SAD TO SAY …

So helpful and friendly. I would refer this storage to friends & family …

Love the staff there’s always good energy. I would recommend them to other people

The staff is very courteous! Wish everywhere we went more people were like them.

Professional and very helpful. They go above and beyond to help me. Great staff

Easy to work with and very professional. Great service. Thank you Storage plus.

They really work with people.thw storage is clean and the staff always listens

Roxana and Antonio were so helpful. They always understand me. Thank you

Great service from day one. The staff is super friendly and helpful.

Free pick up was good. Staff is professional, friendly and helpful!

Very happy with the service. Great location, great prices. Perfect

Good communication, staff very friendly and helpful. Recommended!

This storage facility is so clean. The staff here at are nice.

Great Staff members and Customer service is Awesome A+++

Great experience! Staff is very kind and accommodating.

Just a little steep on the prices but alright …

Great customer service they do faxing and storage

Thanks storage plus they are the bested.

Great service just fantastic no ptoblems

Great service thank you. Love the team

Best place to place you stuff!! …

Beautiful people great service 1100%

I give ten stars great storage clean

A little pricey. Great facility.

Nice people they work with you

I wish i can give more stars

Affordable prices. Thank you

Very helpful and easy access

Roxana is. CUstomer great!

Clean unit great service

Everything is up-to-date

Amazing customer support

Great customer service!

Good customer service.

They were professional

BEST STORAGE EVER!!!

Great service ever.

A good experience

Great everything

Great Storage

Great people

The best!!!!

Great staff

Great place