came to orpington store to choose a sofa had to be a special size as very narrow front door. I received superb customer service from a young guy Robert Richer. Nothing was to much trouble for him as sofa had to be certain size he even e mailed me when i got home as he found another one best service I've had in a long time

Great sofa furniture store in Springvale Retail Park. Orpington Fabulous store layout. All the staff are friendly, helpful and very knowledgeable. Extensive range of classy accessories, tables, rugs, mirrors, lamps. Sofology in Orpington is

Please do not accept your sofa if it has damage on it, you will be stuck with it and they will not help you. Our sofa was delivered with massive scratches all over and the delivery people said they will contact customer services and we will

I would never recommend this shop. I took delivery of my new corner sofa yesterday. The guys was attempting to put the feet on the sofa. But was not able to as there was a problem. There for I have part of the sofa with feet screwed on and

I really don't understand the poor reviews. We came in today and we were greeted and assisted by the very knowledgeable Karim. We were in store for around an hour and he answered all of our questions as well as explaining all the various

First visit to a sofology store. The customer service, attention and help given by David and his colleague Carlon was exceptional. Spent time showing me different options, the swatches and how sofas look (in store and on tablet) I nearly

This is the worst customer service we have ever received. If we could rate sofology at minus 10 we would. We ordered reclining armchair in June 21 and we were told that it would be delivered at the very latest by October 21. It is now

I really do get the reviews now that I have experienced it first hand. Went with my mum who is recovering from surgery after two major ops. This was the first time I'd taken her out and she is sofa less so wanted a nice sofa

I have been waiting for nearly 19 week for my sofa to be delivered. The weekend estimate dates is 03-11-2021. I have trying call customer service many times and I have been waiting for

Darhys was the best, as first time buyer of a house i was so stressed and just wanted something ticked off my to do list. They listened and assisted PERFECTLY!

Amazing, knocks spots off our local sofa shops here in T Wells, great quality and price and all the customer service advisors were absolutely lovely

My order number 2677329/1, My returned sofa was collected on 2nd September, and since then I am chasing customer service for refund.

Excellent customer service. Darhys nade to feel at ease. Helped us choose our perfect sofas. Took his time.

This is quite likely the worst customer service I have ever experienced from any company worldwide.

Very helpful staff, lots of choice with a variety of prices.

Kareem was very helpful and informative. Great service

nice sofas but very expensive

Nice selection of sofas

Not impressed

Brilliant.