. The guy that did my nails was phenomenal. I got right in. After I was done , I tipped what I could, and the manager said something about me. Don't know what, but you could tell he was aggravated. He might need a little customer service etiquette. Don't talk about your clients until after they leave !!!! Just saying

If I could score with a negative star I would .I walked in and was told with a ugly look on his face that they could not help me and shewed me away .he could of just let me know nicely that he couldn't take me and offer to schedule me for next day.i google and found another shop 3min away they were excellent

These people do an amazing job and when I say amazing I mean it to the 10th power. I had a set last me over 6 weeks without any show of growth, chips in the polish, or anything whatsoever. They were pristine and absolutely phenomenal. Very friendly atmosphere personable people I highly recommend

terrible service my nails fell off that same day, I went back to get them fixed but the person in charge or owner of the place was yelling at me the whole time. He told me that I had to take care of my nails. In the end, they all fell off one by one. Bad job, don't go to this place.

very friendly staff beautiful nails and very durable also I'm a waitress and usually my acrylic nails will pop off within the first week but for the first time they have stayed on we're almost a month I love the job that they do definitely will be coming a regular

Youme is the most amazing nail tech!! This is my second time there and both times Youme was my tech. I had pedi both times. She is mindful, careful, and my nails look fabulous each time. Her massage is so wonderful, I cannot say enough positive things.

I would’ve given this place a 2 star but I basically was robbed. 80$ for these nails. Are you kidding me? She couldn’t even give me what I asked for. (Green nails pic is what I showed her and this is the design she gave me.) I know better next time

I witnessed one of their workers, if not the owner. Unsure... Literally told a customer she had to wait a hour, in which the lady did outside, she then came back about 45 minutes later just to be told by the same lady. That one of the Techs

the one who did my nails and pedi was great (Angie) had been going there for several months but the last time I went I called ahead and the manager said come right in and when I got there he told me there would be a 1 hour wait and I could

didn't like it at all. I went there because I had limited time and it's close to my job. not only was there miscommunication, but a took a while for the girls to decide whom would do em, out of the 3 the older lady got up. she seemed liked

I went in to do my nails and the guy did a great job. However, if I could give this business 0 stars I would due to the treatment from another employee. After I got my nails done they charged me $100 which is a lot more than I expected. I

Best nail salon I have been to. The staff were very professional and friendly. Following the covid guidelines to a tee. My nails are absolutely gorgeous. Took my mother in out for her birthday. She had a reference photo and they followed

This is only the 2nd time I had been here - I went in for a fill, it was basically the same price as my original set. The woman working on my nails was practically trying to twist my fingers off my hand - to the point where my hands hurt

Beautiful nails done by 2 ladies (Tuna and Angie) but I cannot say the same for "the manager". The person they call the manager is the oldest male in the shop with a nasty attitude and poor customer service. Definitely should not be in a

Mel has the worst customer service ever I tried to call to get my nails done on my lunch break and she told me because I have never been there before. I cannot get an appointment so that when I explain to her that I’m coming on my lunch

The nail technicians and owner are all very very nice and welcoming. I’ve never been able to walk into a salon and get seated right away so friendly. They asked several times if I loved my nails before I left their salon which is very

Due to the customer service experience my wife had I wouldn't be surprised if this business is money laundering and cheating on their taxes because these people definitely don't have repeat customers. I hope the IRS and the Arizona

I love this place have been going forever. Always get my eyebrows done here. Don't let anyone else do them. And love how they do nails anytime I go in and ask for a certain look or detail. It gets done and comes out amazing. ❤❤

Walked in close to closing, in the middle of Covid-19, Super fast and friendly but a bit expensive however they gave me VIP perks which make it a plus! Maybe it was my tip! …

Really rude if I could I would give them 0 stars We went there and my daughter was going to get her nails done started looking and touching a hand mannequin then the manager started yelling at her .I explained

I'm so sorry to hear of the other bad experiences. I have been going to Shiny Nails now for over 10 years "Really" for my nails, pedicures and my eyebrows they are polite and professional. I know the entire

Had the take Acrylic nails to put back on. BUT,,she put on powder. Cut my long real and made the square. Refund or police. healthy nails down. She made them square. I ask for dark grey and a flower . 60$

It's a beautiful,friendly, very professional n curtious establishment. I've been going there for years n I wouldn't go anywhere else. I feel like family n I love everyone there.

Great attitudes throughout the whole entire nail salon! Also great end results after work has been done. Definitely going to become a regular customer!

I have to say....this is the BEST Nail Salon in Phoenix. Jimmy is the Greatest!!! He's funny and Does the Most AMAZING WORK!

Never get my feet done did it Mother's Day weekend and loved it Thanks Veronica I Appreciate you

Angie did an amazing job!!! Very fast and experienced! Found my new nail tech

Came in at 9am and they said they were booked and nobody was in there

Jimmy is always on point with my nails

I’m loving this place. Top notch!