Shell Coles Express Runcorn

36 reviews

511 Compton Rd, Runcorn QLD 4113, Australia

www.coles.com.au

+61737340918

About

Shell Coles Express Runcorn is a Convenience store located at 511 Compton Rd, Runcorn QLD 4113, Australia. It has received 36 reviews with an average rating of 2.4 stars.

Photos

Hours

Monday5AM-10PM
Tuesday5AM-10PM
Wednesday5AM-10PM
Thursday5AM-10PM
Friday6AM-9PM
Saturday5AM-10PM
Sunday5AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Shell Coles Express Runcorn: 511 Compton Rd, Runcorn QLD 4113, Australia

  • Shell Coles Express Runcorn has 2.4 stars from 36 reviews

  • Convenience store

  • "We come here all the time to vaccum and clean our car highly recommend but be aware that the car wash is always out of order but when it’s working it’s great!! Love the vaccum and the smelly spray you can use with it! Staff are always friendly every time we go in"

    "Absolute pathetic customer service"

    "Just an average place with the potential to be the best around"

    "This has go to be the least likeable fuel station that I have been to, I used to always drive to coles express for a car wash on the north side and they where always operating"

    "Worst customer service by the lady at the counter"

Reviews

  • Kimberlina Howard

We come here all the time to vaccum and clean our car highly recommend but be aware that the car wash is always out of order but when it’s working it’s great!! Love the vaccum and the smelly spray you can use with it! Staff are always friendly every time we go in. Highly recommend to all my family and friends!!

  • Baghail Rathore

Absolute pathetic customer service. 3 times I visited and found carwash broken and under repair. Afterwards my voucher got expired. The lady at the counter shown no empathy and very rude. Disgusted me early morning. Shell/Coles, kindly improve your level and retrain your ill-mannered employees.

  • Ray East

Just an average place with the potential to be the best around. The problem is that pumps are often not operational. Even worse, if you come here hoping to use the vacumn after filling up don't be surprised to find the equipment out of order for long periods. Best to phone prior. Unreliable.

  • pasala teja

This has go to be the least likeable fuel station that I have been to, I used to always drive to coles express for a car wash on the north side and they where always operating. But this Runcorn store has no proper maintainance of the car

  • Seva Diakoelia

Worst customer service by the lady at the counter. The cash wash had a fault and a car was already in there. I decided to call the number on the brochure and was met was hostility and was told they were too busy and would come when they

  • PJ Reill

6.30am 30/1/2017 saw that their unleaded was 134.4c and their E10 was 129.9c so went up the road and did a u-turn. Came back and saw the same prices so went in. Picked up the bowser and started pumping but stopped as the bowser said

  • Lalith Keerthiratne

Terrible customer service! Never greet, no polite words to customers..No patience until we scan our flybuys card or fuel discount docket. This is my second same bad experience at this place.. Never come here again!

  • Cam Lu

I went in to ask for an extension on my car wash voucher due to this long rainy season. The male staff showed no empathy and simply said weather is not our problem. Great Customer Service (rolling eyes:(

  • Lesley Patton

Your staff are abrupt and not too friendly. If you ring them like I was told to when your car wash has been out of order since before Christmas 2022 the 3 people I have spoken to have NO PHONE SKILLS.

  • deepti thapa

I wish I could rate 0 for very poor customer service. I am diabetic when I asked for the toilet keys I need to wait in the queue to get answer from the counter women "the key is just here."

  • paris khodakarami

I highly don’t recommend this place the old lady work there very rude and not responsible to her Jop , she doesn’t have any good customer service and really she is not match to this job

  • Maliheh Mozafari

Worse customer service by lady on the counter. 2 times I visited and found carwash broken and under repair. I asked for my money back and the lady said my manager is not here so no

  • Diane Kelly

Pre-paid keypad acknowledged $40. I realised at $46 it was not going to stop. I manually stopped it and mentioned the matter to the assistant inside.

  • Mahfouz

I think the worse thing they have the lady , she is rude and doesn’t even trying to do her job. Never again coles Compton rd

  • pranav shah

ABSOLUTELY PATHETIC AND DISGUSTING ANSWER RECEIVED FROM THIS LADY WHO WAS ON THE SHIFT TODAY SATURDAY 18/2/23 at 10.04 am.

  • billy sam

Everything you’d expect. Clean bright store. Plenty of gas pumps, reasonable range of food & drinks inside

  • Selena Li

There is a senior lady works in this store really needs to work on her customer service skill!!!!

  • Annie L.

Old lady at the counter was unbelievably rude and unhelpful. Will never visit again.

  • Ajit Singh

Always get great service at this petrol station

  • Abdullah Al Ramadhani

Bad customer service, unfriendly staff

  • Colin Hedges

Good service but the carwash is slow

  • Daniel George

Worst service one could ever expect.

  • M. Kashif Saeed

lady at counter is very rude

  • Jouko L

Unpleasant experience

  • William Li

Very good!

  • Lee Youngberry

Ok

  • VAYUNANDAN TRAVLES AND CONSULTANT
  • Amy Row
  • zeng shan
  • Vassil Tzvetkov
  • Павел К
  • Tom Wang
  • James C
  • Harjeet Bhullar
  • tomlinlin
  • Brian Anstee

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