Serenity Beauty Boutique & Spa ( ladies only )

76 reviews

3, High View Parade, Redbridge Ln E, Ilford IG4 5ER, United Kingdom

+442085516197

About

Serenity Beauty Boutique & Spa ( ladies only ) is a Beauty salon located at 3, High View Parade, Redbridge Ln E, Ilford IG4 5ER, United Kingdom. It has received 76 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-5PM
Wednesday10AM-5PM
Thursday10AM-5PM
Friday10AM-5PM
Saturday10AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Serenity Beauty Boutique & Spa ( ladies only ): 3, High View Parade, Redbridge Ln E, Ilford IG4 5ER, United Kingdom

  • Serenity Beauty Boutique & Spa ( ladies only ) has 4.7 stars from 76 reviews

  • Beauty salon

  • "I came here for the first time yesterday with my mum for 50th birthday treat! I’ve been to two salons before but my mum has never been so for her I booked the full wash, cut, full hair dye and pedicure"

    "I had the best day with the girls at Serenity"

    "I booked an appointment at this salon and unfortunately when i went for my appointment it was closed"

    "I booked myself and other family members for a range of treatments, as a treat just before my cousins wedding; manicure/pedicure, massages, facials, haircut etc"

    "I cannot recommend Fatima enough! She is an absolute delight! This was my first time having my haircut and I was so nervous as I have very long hair and wanted a specific cut done"

Reviews

  • Iffath

I came here for the first time yesterday with my mum for 50th birthday treat! I’ve been to two salons before but my mum has never been so for her I booked the full wash, cut, full hair dye and pedicure. For myself a balayage and pedicure. I cannot compliment enough how lovely the service was and what an amazing job they did. Fatima, you made us feel at home and you spent FOUR hours on my difficult hair making sure I had the exact colour I wanted. Maliha gave us both a lovely pedicure and my feet feel brand new! My mum is over the moon and had such a pleasant first experience. We will definitely be coming back here again. As someone who is very fussy I am really pleased with my hair, thank you so so much. Especially the fact my hair was not done at closing time and they stayed back an extra hour to make sure everything was done perfectly WITHOUT rushing in the slightest. In fact I was the one rushing as I had a dinner reservation after. It’s things like this that have won me over as a loyal customer.

  • Khadijah Bibi

I had the best day with the girls at Serenity. My cousin was getting married so we wanted to have a pamper day before the big day. There was 8 of us. I had never been to serenity before but now I've been twice already! It's a lovely family run business, her daughter doing the mani and pedis, whilst she was doing haircut, facials and massages. The bride got a hydro facial treatment which she highly recommends, and could not believe the feeling and the look of her skin afterwards, which continued for some days. I got a haircut and a massage, which hit the right spot, and came back again for hair colouring which I'm in love with. She's not usually open on a Sunday but she opened it just for us which I thought was really kind of her and made the experience all the more fun and relaxing. I would definitely go back, especially for another girly pamper day. Thank you serenity!

  • Hemali Paw

I booked an appointment at this salon and unfortunately when i went for my appointment it was closed. I waited outside the salon for 45 mins with my son. I rang both phone numbers multiple times and left messages but no answer. Eventually i asked the dry cleaners next door who informed she had gone on holiday. As I'd already paid online i rang after a few days and the owner informed me she had no internet and no voicemail. Funny thing is she saw the missed calls from the dry cleaner (who kindly tried to contact her for me) but not my 5 missed calls?! I found she gave me a lot of stories and to be honest I wouldn't trust her. I wouldn't recommend this salon but i would recommend the dry cleaners next door who were very helpful

  • Jahanara Hossain

I booked myself and other family members for a range of treatments, as a treat just before my cousins wedding; manicure/pedicure, massages, facials, haircut etc. My cousin loved her hydrofacial and my mum and aunt were really pleased with they full body massage. Everyone was really happy with the service received. The place has a nice, relaxing ambiance and Dil and her daughter were really lovely. It’s a women only salon, so no men walking in (the door is kept locked during treatments to ensure this is the case) as a hijab wearer this was a huge positive. Prayer mats were also available if needed and tea and coffee was offered on multiple occasions! We all enjoyed the experience and looking forward to going back again

  • Sam S

I cannot recommend Fatima enough! She is an absolute delight! This was my first time having my haircut and I was so nervous as I have very long hair and wanted a specific cut done. She was so accommodating to my needs and always made sure i was comfortable and happy with the lengths she was cutting my hair at. Fatima cut my hair soo beautifully to suit my face shape and features. She was also so very patient and kind! I had the best experience and was left with such a beautiful hair cut. I could not be happier with my new hairstyle, its everything and more all thanks to Fatima's experienced hands. She is an absolutely wonderful person and so good and what she does, definitely will be booking again!

  • Sukiran Khurmy

Tried this salon for the first time after reading really great reviews and was not disappointed! Had my wash, haircut and blowdry from Dil who listened to what I wanted, was so friendly and offered her useful tips too. My hair was looking so amazing & professional when I left, I loved it! The salon is nice and calming with a water feature & spa music. You will feel nice and relaxed after visiting here! Would definitely come back & recommend to all! Roadside residential parking available too!

  • Bushra Akter

Omg omg finally I found my new favourite hijab friendly hair cut salon. I will be her lifetime customer from now on I really wish I could show my hair cut ‍♀️ but unfortunately I’m Hijabi so I can’t but trust me the hair cut looks gorgeous Dil is a very talented hairstylist, she has magic in her hand ❤️she cut my hair so beautifully that suited well to my features and changed my entire look, I absolutely love it!! I strongly recommend Dil and her salon

  • Anya Bownes

I popped into Serenity on the off chance they were available for a wash, cut and dry for my long, thick hair. Happily Dil was able to accommodate me and provided a wonderful service. The head massage meant my stresses vanished enabling me to relax into my new haircut. Dil is warm and friendly and did a fantastic job on my hair. I will definitely be returning. The shop itself lives up to its name with a tranquil water fountain in the waiting area. Happy to recommend!

  • Tasmia Wafee

Dil is amazing and absolutely a star! I contacted her for Hydrafacial and mentioned my concerns about facials and reaction. She is so caring and made sure I was relaxed when the treatment was running. After one hour of treatment and massage I feel totally wonderful. On top of it , when your little 3 year old munchkin says "wowwww you look nice today. Are you going out and will you take me ?" I am sure it deserves more than 5 stars !

  • Mevna

Such a lovely salon !! I received excellent service from Dil. She managed to do my hair exactly as I wanted it despite the fact that my hair was black and I wanted a ginger/copper tone. Dil ensured that I got the results I wished for and I am so glad ! I highly recommend Serenity for everyone, especially if you want hair that will compliment you complexion and skin tone. Dil’s expertise and professionalism was fantastic.

  • Nazia Khanam

I happened to find this place through Google reviews, decided to check it out. The service was amazing, the place is totally hijab friendly. Dil is very skilled, she gave me a layered haircut and made my hair look very voluminous. She also dyed my hair, the colour I wanted would usually requires bleach but she was able to achieve a very similar result without using any bleach, which I was very pleased with.

  • Ibtissem L

I had the most amazing time with my two girlfriends thanks to the staff and service given at this place. The ladies were supper friendly and accommodating yet professional. You feel completely at home while getting the best beauty treatment. A lovely hot brew was offered in this cold weather. Felt completely refreshed after my facial treatment. Will definitely return. Thank you ladies for today :)

  • Anisa Mohmed

Hi i had my hair done for the first time at this place. I had the colour correction and i got to say the staff are lovely. They are very warm and welcoming. Farida the hairdresser was very friendly and explained everything really well and made me feel soo relaxed. By far the best salon i have visited and this will be my local salon from now. Thankyou all cant wait to see you again. Anisa x

  • Jahanara Ullah

Finally got round to booking a haircut and managed to get an appointment at very short notice. Was treated like a Queen and came out feeling 10 years younger as always. Previously have had facials, pedicures and manicures; each time has been exceptional and unforgotten experience. Would highly recommend to anyone looking for a top class service and care.

  • Kristal Nelson

Serenity Beauty Boutique is a serene, welcoming and professional well-being location for most of our beauty needs. Feeling truly relaxed after the marvellous Colombian Wood Therapy. Arrived with knots and bolts in my back; now I am at ease, released and looking forward to the next treatment. Amazing!! Thank You Serenity....I am revived X

  • Kainaat Azad

It was my first visit to this saloon and I found all the staff to be very welcoming and friendly. My stylist farida who worked in Anju’s for 11 years is a experienced and talented hair dresser. She gave me a great cut and the balayage was fabulous. I shall be back for my root touch up and hair cut. Thank you everyone at serenity.

  • Amrita Thakur

A very professional service by the lovely Farida. She styled my hair perfectly! Serenity salon is a very calm and peaceful place, just how I like it and would recommend it to everyone. The staff are lovely and welcoming and I will definitely be coming here again. Very reasonable prices with the best hair stylist in town!

  • S

The ladies were lovely, made you feel very welcome, and the treatment for my head, neck and back was personalised and exactly what I needed. I was in a lot of discomfort before but left feeling so much better, and given lots of good advise. Thank you Serenity, Dil in particular.:)) Ladies only and very private. Bonus!

  • N B

Had a massage today and it was so far the best one I have ever had. I have had lots of massages in the past but this today's one was so nice, on the spot pressure and the way Fatima does it was so different and yet amazing. Came out really happy and felt relax. This is now the place I will always go to for a massage.

  • R H

My first experience with this place, the owner was very friendly and welcoming. Usually most places don't accommodate two people for a facial at one time but they met my request despite it not being something they do. My niece got a pedicure and she really liked it too. Overall very welcoming and friendly. Thank you.

  • Rubina Memon

I booked a full body massage as a gift for a friend and myself after reading the amazing reviews, all I can say is Fatima did not disappoint. She has a very calming nature, the massage was amazing. Both myself and my friend walked away feeling super relaxed. We will surely be coming back. Thank you Fatima.

  • Reni Petrova

The service is excellent. The staff is friendly and beautiful the setting is calm and pleasant . I’ve been there few times and I loved it. They take care of your hair without damaging it using natural and quality products. I definitely recommend! My hairdresser is Dill! True professional …

  • Asfia Hussain

I had a warm welcome by the owner of the boutique, she asked me twice if I wanted to drink before and after my appointment. I loved the experience of oil massage with hot stone rotations on my very tired and stressed body. Thank you 'Serenity BB & Spa for making my body feel soft and relaxed.

  • Sanna Mahamroot

From entering the shop to the hair cut the experience was phenomenal. Dil was so welcoming and made us feel at ease - I had initially made a booking for a simple cut but then added colour and dil was accommodating. If you’re looking for a self care day out I highly recommend serenity.

  • Zafreen Rahman

I went for Hydrofacial. The cheapest around with the best service. Fatima is a one-woman band and the personal touches really make a difference. For example, during our conversation I mentioned about my headache and she gave a head massage free of charge. This is for sure my go to.

  • Dcreative I Invoices

The salon is so calming and pretty not to mention the friendly and kind staff. They cut, coloured/ did balayage to my daughters hair exactly how she wanted. Highly recommend them! I had my haircut and colour too.. will definitely be going to them from now on. Thank you!

  • Aqilah Shakoor

I booked a massage which I had done yesterday and it was the best massage ever. Will definitely recommend to all friends and family. The lady was extremely welcoming and really professional. Have booked my mother a massage and excited for my hydra facial!

  • ami

So relaxing!! The atmosphere was set with calm music and the woman was so nice and gentle. The pedi was very relaxing and the massage chair was amazing. She painted with careful thought and I came out with amazingly soft feet and calves. Love to go again

  • Ruchindra Roddrigo

Excellent service and staff was super friendly and welcoming and I Absolutely loved my experience . I came out totally happy with my hair cut and colour as well as the experience I had with them . Absolutely amazing place to get ur hair cut and colour

  • Farhaana Rahman

A hijabi friendly boutique and spa! This is quite literally a one stop shop for all your self care needs. I can't recommend Fathima enough! She's professional and easy to get along with. The head massage and haircut far surpassed my expectations!

  • Bharti Bhatt

This is my second time in this salon and didn't get disappointed dil is very nice lady she listened to my requirements and give me lovely hair cut at last we have something like serenity in a gantshill I will keep going there again and again

  • Top hits

Coming in for my hydrafacial and LED therapy treatments was the best! my skin was glowing immediately :) I will 100% be booking again for such warm and welcoming services by the whole team ! 10/10 - definitely recommend Serenity Salon xo

  • Atiqul Hussain

This place is only for women. My wife loved it and was very comfortable there. It's a great spot for hijab-wearing sisters. The service is very friendly and helpful. I found this place after searching for somewhere suitable for modesty.

  • Noshrat Chowdhury

The environment is fantastic and it's ladies only so more comfortable and relaxed. Service is excellent. Thank you, Fatima, for your fantastic service. I felt so relaxed it was my first time, but I would go there regularly for sure.

  • udeshi Rathnasiri

Thank you guys so much for doing such a fantastic job with my hair colour.you have done the absolutely amazing job.i would highly recommend you to anyone.i really look forward to more creative styling in the future.Thank you!

  • Amaya Peiris

My first time getting keratin treatment, and super happy with the results. My hair is so thick so it took a lot of patience and time, Dils was so sweet, friendly and gave her full effort. Excellent salon, highly recommend.

  • Safiyyah Mangerah

Everything was perfect! They were all so nice. Especially Dil she have such good service, offered tea etc. Never dyed my hair before but she knew what I was looking for and what she was doing and it came out amazing!

  • Jannah Ahmed

I had wash and haircut today for the first time, I met lovely Dil and gave an excellent service, I will be going back very soon for more service. Keep up with good work, it's very hard to find trustworthy salon. :)

  • Lonara

I got my hair bleached and got balayage for the first time ever there and I absolutely love how my hair turned out!! I definitely recommend going there! the hair stylist and owner was super friendly as well

  • Sadia Anjum

Amazing service from Dil. As a hijabi, I appreciated the extra lengths Dil went to make me feel comfortable and I left the salons feeling even more confident and beautiful. She is amazing at what she does!!

  • s

Really really friendly and professional staff. Farida is excellent as well as the owner and the rest of staff. Highly recommended and looking forward to coming back in a few months x Thank you ladies xx

  • Rameen jawad

Came for a leg wax, wax was way too hot and not all hair was removed. Went home with sticky legs as the oil they used did nothing to remove leftover wax. Not happy with service but still paid.

  • Krishni Pratheepan

I visited this place for a haircut last week. I was so pleased with their customer service and the haircut I had. Bilkis did an excellent job. Thanks very much Bilkis and Dil. See you soon.

  • Jushna Begum

It's my first time going there and I love it I done my facial and eyebrows waxing. I love every product she use. Its a nice and friendly place to go. I will highly recommend this place

  • Rk K

Great service, so friendly. My hair colour is very highly pigmented but the lady managed to achieve the colour that I wanted WITHOUT bleaching! Amazing result Worth the visit!

  • Vikesh Shah

Awful communication and service! AVOID AVOID AVOID unless you want someone who is dishonest and unreliable. Will never return here again. I wouldn't even send my worst enemy here!

  • Somera Bahadur

Amazing service! Dil was lovely and answered all of my questions. Great customer service and exceptional amount of effort goes into her work! Will be visiting again …

  • Aaliya Jamal

I got my hair(balayage) done here by Fatima and i had the best experience! So happy with the outcome and service! Will be definitely be coming back for a top up and trim.

  • nadiya

wonderful service by Dil. Did a beautiful job on my hair and loved by all! I will definitely be going here regularly the attention and care i received was second to none

  • parul nangia

Excellent service, Frida as always was warm, welcoming and patient. She took time to help my teenaged daughter, get exactly what she wanted. We will be returning …

  • Amira K

Really lovely service, the second time I’ve been and loved both my layered haircuts. Dil is truly a lovely hairdresser and made me feel comfortable, thank you again x

  • Charlotte

I visited Serenity Spa couple of weeks with my mum for hot stone massage.The staff were so lovely and the massage was excellent. Highly recommend! Thank you ❤️

  • Ciara Clarke

I had a hot stone massage today because my back has been so tense and wow I’m so happy I booked in amazing treatment lovely salon and great service! X …

  • aj a

I think if you’re going to cancel on a customer because one of your staff is unwell, don’t let them travel all that way and enter the premises to tell them.

  • Parvin Ahmed

Went in for a wash cut and blow dry, and got a facial The staff are amazing really friendly Very clean, would recommend to everyone 5 stars ⭐️⭐️⭐️⭐️⭐️

  • Poppie W

The most amazing beauty salon! The best service and lovely staff. Very professional and the salon itself is beautiful! Make sure to pop down if y

  • Zeena Lallmahomed

Booked a facial and back massage. It was very relaxing. Excellent masseuse and great customer service. Relaxing atmosphere. Definitely recommend!

  • Sharmin Uddin

Had a hair treatment here a few days ago by the lovely Bilkis and Dil, thank you ladies for your warm welcome and for making me feel beautiful!!

  • Misaà

Amazing service Everyone was so nice and friendly I’ve never experienced customer service this good before! Highly recommend …

  • Shrinija Mohan

They were incredibly friendly and they did an amazing job with dying and styling my hair. Would definitely recommend going!

  • Aishwarya John

Got the best haircut .You will not be disappointed. This is probably the best place in the city to get a haircut.Loved it.

  • Sophie Daniels

Great place with lovely people. Went in for non-bleach highlights and it came out exactly as I wanted :) thank you !

  • Fahrina Sabrin

Staff are really friendly and have good professional skills. I like them and their service

  • heayeR

So happy with my hair! Amazing comfortable place highly recommend!

  • Shumayea Khanom

Lovely experience from start to finish. Will certainly go back

  • Aneesa Shakoor

Amazing service. Went for my full body massage & i loved it.

  • Aleena Ali Khan

I really like my facial services are very good …

  • A Ahmed

one of the best hair cuts I've have, this place is a gem.

  • Polly Rahman

Lovely service, friendly staff, aesthetically pleasing.

  • Isha Adnan Butter

It was amazing and really relaxing!!!

  • lucky perera
  • Bushra Islam
  • soph everest
  • adrian irimia
  • Shamia Nalimdeen
  • Angie Rojas

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