I loved Spenga when I attended. Unfortunately, I was injured and requested a medical leave. The first month of my leave, I was charged full price and told that they "couldn't find" the signed request and the doctor's note I had turned in by hand (per their policy). They refunded the month but required me to sign paperwork and turn in another doctor's note AGAIN. 2 months later, my fiancé and I both requested to cancel completely because of a move. Paperwork was turned in by hand yet again. Since then, I have been charged for 4 months full membership even though I haven't stepped foot into their facility to work out since turning in the paperwork. I've made multiple requests for this to stop, and was only told that they were "checking with corporate." After a week of no response, I feel compelled to write this review and warn everyone of the lack of customer service, concern for an ongoing billing issue, and "policies" that allow them to continuously charge you $130 every month if they "can't find your cancelation paperwork." It's disgusting, greedy, and unethical.

Do not use this place they will rob you of yourMONEY. First off they said I could cancel my account nine days before my monthly payment, Heads up this is a false statement. I attempted to cancel the lady said I couldn’t unless I paid $150 right now. So they put my account on freeze instead and she told me that I would no longer have to worry about any other payments. Randomly today with no word or email or phone call, they take $120 out of my account. It’d be one thing if I knew But the lady said that my account would be on hold until I unfroze it. It’s not okay that they unfroze my account without telling me and take my money. If it takes this much to cancel a account, work out from home it’s cheaper and free. Also you won’t have random payments coming out of your account. Super disappointed will never go back. The girl Andrea showed no emotion or Sympathy that I lost my money. DO NOT GO!

I really wanted to like this place but I wasn't even allowed to take the class. I was 10 minutes early, but they wouldn't let me in unless I got to class 15-20 minutes early. They didn't even ask if I had experience with spin because I have years of experience in spin bikes and was looking forward to a class to take advantage of after having a newborn at home. Unfortunately, I likely won't be able to come back to try this place for months to come. Had I liked my session tonight, I had planned on working out a schedule with my caregiver and partner so I could workout here a few times a week and purchasing a monthly package. I guess I won't be doing that now. I had actually signed up for here before they opened that's how excited I was for this place but then I was pregnant and put on restriction. I guess it wasn't meant to be. They probably don't care about my money anyway.

I really like the concept of 20,20,20. I need the cardio and enjoy the 20 min spin any more than that I wouldn’t comeback. The strength 20 is innovative and different each class. The yoga is ok. I would like more specific poses for the body parts we worked in the strength portion creating a better recovery. All in all I like it more each day I go. The instructors are personable and helpful. I do wish they would spend more time teaching new people (including me- I need to ask more questions) about how to set the bikes for what is best for them. Maybe a first timers intro session that is 20-30min. Explaining better about resistance and “sweet spot”. It takes every new business time to improve (I believe they are doing a good job improving their first month) and I intend on continuing my membership. Thank you Niya, Audrey and Mario I enjoy your instruction.

I started SPENGA in 2021 and recommend it to anyone that wants to get in better shape. Whether you are a gym rat in a rut or have never worked out a day in your like, SPENGA is for you. Never in a million years did I think I'd like guided classes, but the staff is AMAZING! I like that the workouts change daily. I typically go to one of the classes in the AM and consider the staff friends. The moment I walk in, I am greeted by Sasha who is always smiling and very welcoming. The instructors challenge, push, and motivate me daily with great music and inspirational words used throughout class. Some of my favorite instructors are Mycah, Hatch, Gaby, Amanda... Love the music they play and how they motivate me to give 110%.

The concept of this gym is fabulous. I recently had the opportunity to visit with a three day pass. Each instructor added their own little twist to the class which made them all a little different. The mix of spin, weights and yoga made for an enjoyable hour long exercise class. I spent a great ladies night out with a Spenga class and drinks at Mu'tucci's. According to my watch I burned over 500 calories and I felt amazing. I had a little problem with my bike registering with my name so I could not accurately account for my sweet spot. Over all, this is new and exciting workout and you burn a lot of calories, build muscle and strength all in an hour workout. This is a great supplement to add to your exercise routine.

I have been working out at SPENGA for several months now. I love the format of the program. I am able to push myself or taper back according to how I am feeling that day. The front desk staff are always pleasant and helpful. Mattie is a jewel that the owners need to acknowledge. I have not had a bad experience with any of the instructors, but Gaby, Mycah and Jenae always deliver a great experience. I tend to work with those three due to my work schedule so do not want to discount the other wonderful instructors. As a lifetime gym rat, a business consultant and someone with a huge amount of customer service experience I admit to being very impressed with this operation. Give it a try.

I love this studio. There are so many positives but I’ll be brief. The instructors are wonderful and super motivating, the facility is always clean and inviting, the receptionists are the coolest and very friendly and most importantly the workouts are fun, challenging and effective. An added benefit of this gym is that other participating Spenga locations allow members to drop in on classes, which is greatly appreciated for a traveling professional such as myself. It truly feels like a family that encourages you to be the best you and pushes you to reach your goals. To the Albuquerque owner to receptionist and coaches, thank you for what you do!

Want to try a class at SPENGA Albuquerque for a while since I’m looking for a new gym, try to book a Free Class on-line, filled a contact information request, no one called...after couple of days I called, they asked me for my Credit Card Information to save my spot at a class....Bad, bad marketing, why I will give my CC info over the phone to a person that I don’t know and to a place that I never been to ??!! this is one of the worst ‘trying’ to get first time clients kind of marketing thing around with so many scams and personal information shared. I don’t need this at all.

I love SPENGA because it provides me that structure I need to get a great, full body workout. I love how it changes things up every 20 minutes. So I’m never bored. Unlike at a regular gym I get bored or I walk around aimlessly. All the instructors are great and I even consider a few of them friends. My favorite component of SPENGA is spin. They have different zones that constantly challenge you whether it’s with speed or a heavy climb. The zones really challenge me and push me out of my comfort zone. If you’re thinking of joining a gym, this is it. Highly recommend.

I can’t say enough good things about Spenga Albuquerque…the front desk staff always friendly and efficient… I love the personal touch from the moment I walk in and they greet me by name! The instructors are incredible, professional, and take time to modify work outs as needed. They even take take song requests! This gym has a personal touch that the big gyms can’t provide. It is clean, fun, and I actually look forward to working out- which has never happened in my life. I highly recommend to anyone who wants a great work out in a supportive environment.

I've been struggling looking for a good gym to go to. I wasted so much money on other gyms and ended up not liking it and I end up not going. I gave Spenga a try and fell in love with it the first day. Each day I can't wait for the next class!! From the front desk to the instructors all the staff are awesome!! They all have great personalities and make you feel welcomed.The classes are fun and high impact. The gym is clean, organized and well put together!! This class is great for any fitness level. I Highly recommend Spenga, you wont regret it!!

The workouts are amazing, instructors are very encouraging, I did have a billing issue that I wanted addressed and spoke with Andrea, it was not resolved and she did not show any concern with losing me as a customer. I understand it’s popular, they will replace my business with someone else, but shouldn’t they pride theirselves a little more on customer service? I don’t know maybe I’m expecting too much. As they can replace me, I can take my business elsewhere.

If you want a challenging and balanced workout then SPENGA is for you! I've done cycle bar, rowhouse, orange theory, vasa fitness, planet fitness, barre, beach body and I can confidently say SPENGA is my favorite. Just the right amount of everything, I like the class layout, the instructors, the sweet spot board, the yoga at the end. Plus how can you not appreciate how clever their name is. Spin = SP, Strength= EN, Yoga = GA....SPENGA!

I wanted to sign up for a trail class to see if this is something to join, but they are requiring a credit card on file, even for a trail class. I am not purchasing anything. I feel very uncomfortable to give my cc details over the phone to someone I dont know to a place I have never been. It seems like their system should be set up in a better way for reservations of guests... super disappointing beacuse I was really excited.

Never thought I could do between 3-5 miles on a bike in 20 min. I can’t say enough about what a pleasure it is to be part of the Spenga family. The employees are amazing, energetic, helpful,. The instructors always kick your butt, in a wonderful way, and the place is always very clean. Love it.

Loving every bit of it!! Every bit of greatness a workout can possibly be in one place! Today's Yoga experience was phenomenal! Kelli, Nikki, and all the staff have been encouraging, welcoming, and experienced!!! What took me so long to find you! Great Job SPENGA!!!!

I absolutely love it at SPENGA!!! It is perfect for me because of the class aspect. The trainers are inspiring and make you wanna work harder even though you’re fighting for breathe. Not only the trainers, but all the staff and members are amazing!!

Me and my husband have been to 3 classes so far and we are hooked! The instructors have all been great and the 20/20/20 workout gives you the best of everything. The facility is really clean and modern too. We look forward to working out now!

I love it! It is a hard class (in a good way), I always have to talk myself into going Haha! But it goes by fast and I feel really good after! Everyone is super nice, helpful and they make you feel comfortable!

The instructors are amazing!They keep you motivated throughout the workout and front desk staff is always friendly. The workouts are always different so I never get bored.

Love the intensity of the classic Spenga class and the variety of specialty classes! Great staff and supportive community!

Clean gym, friendly staff! Amazing place to get a great workout! You get a little of everything in the one hour session!

Superior staff! Very customer oriented. Trainers are spectacular! Once you’ve gone, you don’t want to go anywhere else!

Great workout. Love that it combines spin, strength training and yoga. The instructors and staff are top notch.

Great workout, you have all your own equipment. No sharing anything. Owners are top notch and so is the staff.

i love that i don’t have to think about what i’m doing, workouts already planned out! fun environment!

Instructors are great, business practice is trash! Predatory practice at its best!!! …

Great workout and teachers. Would definitely recommend and encourage repeat visits!!

The best trainers, the best feeling of accomplishment after each visit …

My experience was absolutely amazing!!! I signed-up and will be back weekly!

Love this place!! Always has high energy and I feel so welcomed every time.

No SPENGA No PAINGA No GAINGA! One of my favorite 60 minutes of my day!

Great workout, facility and instructors! Really enjoying my workouts.

Great staff and instructors. A little bit over priced but I enjoy it.

Just started. Great facility and staff. Instructors are excellent.

Spenga. Britney Spears. Rachel Gallegos. Shania Borrego.:-)

I love it! Such a tough workout that goes by so quickly!

Amazing classes, amazing staff, can't recommend enough!

High quality werkout. I am getting fantastic results.

Great workouts. Motivating music and instructors.

Excellent staff and a great workout.

It’s a fun way to get a workout in!

My favorite workout place EVER! :)

Love it!!!!

Great place