The two people in the store were helpful but despite them having the sneaker I wanted on display the actual sneaker size was not in the store. My sister had an allergic reaction to whatever was in the store. She is not sure if an animal or some type of chemical was in the store. While in the store she started experiencing itching, face was swelling, and she had a break out. I had to give her Benadryl. By the time she got to the train her face was unrecognizable. My cousin said that the store can be moldy. When I looked on my box it was black all over which was either dirt or mold. I went after work so I was so tired I did not recognize until the next day.

Received the worst customer service from the three sales associates early in the morning today, as a customer I will come into your store and look and open up a t-shirt if I want, I will also fold it back on your shelf, according to them "we were making a mess" and we were also told to "go to another store or speak to a manager if I had an issue" it's unfortunate that they treat people like this, with good quality merchandise. To the owner or manager, make a point of reading all these reviews to your sales associates and get them well trained with customer service!

Sales person and cashier are good, patient, efficient, works quick, doesn't talk you to death, spoke to the manager, courtesy skills could be better but they only are following the policy of the organization so...return policy is deplorable however considering I wore the Polo Ralph Lauren Delmont Chukka Boot once and suffered cuts to my lower shin from the toungue. Even the Polo customer representative suggested not making future purchases from what I call these 'urban retailers...'

Returned twice this week, and received a family early morning attitude blessing from the salespeople, as customers we would want to see the merchandise and browse according to them we were making a "mess" and if we had a problem "they can go elsewhere" if your in this industry you should provide excellent customer service! What a disappointment! To the manager or owner of this location please provide some customer service training!

DO NOT BUY FROM THIS STORE. They have terrible customer service. There's a lady over there she barely speak English she was being disrespectful asking me if I'm not buying I have to leave. I went to a business school and I'm pretty sure she suppose to treat the customers with respect and make them feel comfortable. She had no respect if it was up to me I would fire her because she's making the company loose money and not make money

My brother and I stopped into this store in Brooklyn and had the best time with the staff there. Special shout out to Alex Lord who made our experience so memorable and rad. All staff in the store were super knowledgeable, didn't apply any pressure for sales and were genuinely interested in meeting us and chatting away. The clothes are so cool, well priced and there was a massive amount of options as well.

in this store, the supervisor is a nationalist, a rude attitude towards customers and was nervous all the time raising his voice when we picked up shoes on 04.21.23 at 12 noon, they wanted to talk with the authorities so that we were allowed to try on shoes, but we were told that they were not there except for the supervisor, in the end they took only one pair.

Disgusting store. Purchased sneakers a day ago and refused to return my sneakers because they claimed the sneakers were worn, which is completely false. I was returning the sneakers a day later. I had my receipt and they denied me service. Horrible customer service and will call corporate. Do not come here for returns or any kind of service for that matter.

The terrible attitude of one seller! Today I went to this store, I ask you to bring the size that suits me, he leaves and does not talk to me. And when I try on 3 pairs of shoes, he snatches the shoes out of his hands and swears. To be honest, this seller has something wrong with his head. We were told it was not a salesman, but a supervisor.

I was looking for Nike Cortez for a very long time, there are no sizes 9.5 anywhere, I bought 2 pairs of Nike Cortez blue and + 1 white, I was very pleased with the quality of Nike Indonesia - for $ 85. The service is super on top, half, or a 10% discount on online purchases. You made my day today)))) I recommend...

Weird experience, the manager and most of the staff don’t talk to you. You tell them what size you want they take it, turn around and bring you the shoes again not saying anything. Very odd service, not very welcoming, feels like you bother the staff as a customer

I love Jimmy Jazz. Been a consumer since a kid when Fulton street was full of them. The store received a nice upgrade over the years and now carries some Polo Ralph Lauren items like they did in the past. Staff is pretty good at this particular store as well.

Don't buy from this store there employees lack respect and training..and as for the management team is poor in providing customer respect and customer satisfaction I'm definitely going to be complaining to corporate about this particular store

This was one of the best locations that I have been to, huge selection. I'm only knocking off a star because the store has a really weird smell but that seemed to be the case for most of the stores that I went to in that area today.

There are nice things in there some aree high in prices but some things ain't but the lady up stairs she had a attitude I jus lol cuz I understand how ppls can be, but over all everything n everyone else was great …

I visited this location and was not greeted upon entering or ever asked if I needed help. It’s to bad, I probably would have bought something. Multiple workers saw me browsing the items and did not see to care that I was there.

They treat people badly, they are not friendly, when I got there I sat with my baby and a worker told me not to sit on the benches that if I wanted to sit down, I should sit outside to wait and that day it was very cold.

I'm standing outside of their store at 7:20pm. Google says they're open until 8pm, but the doors are locked. The gates are up & I can see two employees standing right inside of the store, on their phones, watching me.

The pinched face, washed up saleswoman doesn't have a lick of professionalism about her. And, doesn't know how to entertain her customer. Overall, nice stock but poor customer service. Fulton Street.

Fulton location: although my name is not Karen. I will be emailing management about the very very poor service. Someone is totally out of control...and should not be allowed near costumers

I have been on the Nike site constantly waiting for this to go on sale. I grew impatient and thought I should try my luck elsewhere. Jimmy Jazz it was...and the sales price just amazing.

Not too fond of this place but it got its props for the lastest outwear n what not.. still expensive compared to others but convenient.. good for a last n first resort

Horrible customer service. The associates look at you from top to bottom then if they don't like you for an unexplained reason they treat you with a rude attitude.

Love this store been going since baby girl was a baby and the same lady been there for years my daughter is now 17 she indian I think love her great sales woman

Great store for young adults and men clothes kind of pricey& they dont sell female clothes but they have a Good selection of boots and sneakers .

They have nice shoes there. The only thing I don't like is how you have to go up the stairs and towards the back to go pay. Very inconvenient.

I love shopping there n the sales person was awsome ...I recommended that place I was satisfied with my shopping experience there.

I had an exceptional great experience at the Jimmy Jazz Brooklyn downtown Fulton Street. The workers were very polite and helpful.

Hello, we just made a purchase, the experience at the Fulton St was quite bad, terrible attention from the cashier (2nd floor).

not a friendly consultant, tried in every possible way to get rid of the client and not help to find the right pair of shoes

Huge collection of sneakers.. helpful sales person.. recomended for sneaker lovers.. you can upgrade your collection ..

The customer service was great and the selection of sneakers I strongly recommend this store for all your sneaker needs

Friendly fast pace staff. The experience with them was awesome. Shoutout to Alex for helping me a day before Easter!!!!

Nice selection of merchandise ar this location but horrible customer service. Staff seems annoyed by patron presence.

Never any good sales !! And your associates are unprofessional!! And rude!! Not a good store!!!!!!

I LOVE THEIR clothes 4 my GRANDKIDS! The quality is USUALLY VERY GOOD! A little pricey ! …

Sad to say that Jimmy Jazz was put outta business it's a new shoe department for got it's name lol

I went to the store on Fulton Street in New York. The sales was marvelous for Mother's Day.

Love this store friendly employees great prices will tell the world they are amazing.

The store clerks that work there seem to have a bad attitude. They are not friendly.

My favorite sneaker store. Lots of variety. Second floor of bargains. Check it out!

They have a wide variety of amazing clothes, and the staff is helpful, and friendly

Some of the stuff you find Jimmy jazz you're fine and other stores were cheaper

1 of my all-time favorite spots 4 kix cauz I was an employee a long time ago..

They have alot of sneaker choices, better than you're average sneaker store.

It's okay if you have a small size foot which I didn't looking for sneakers.

No one greets you when you walk in & The cashier had a terrible attitude.

Over priced clothes and sneakers not a real mens clothing store for kids

Bad custumer service from employees seems like they do not want to work.

Easy to move around in and definitely easy to find great clothes here

Staff was phenomenal, helpful and efficient. Id recommended to all.

They good/ Spent Some Money in There/ Great Service …

Big Thanks to everyone. I had a great time shopping with you all.

Great selection prices b right just didnt have my shoe size

People call and no one speaks or they don’t fix there phone

I shop here for my son's they loved everything I purchased

It was great Latoya hands down a great Sales Associate....

One of the worlds best sneaker stores. Expect rare finds.

Friendly and professional and helpful to there customers

Always get your swag together here best one in Brooklyn.

Some items are over priced. But their selection is good

The lady when you first walk in wouldn’t give us space

Service Is Great I Get All My Sneakers From Jimmy Jazz

Great customer service but need more size 13 for men

Great stuff in their,✔ check ✔ it out …

Don't go here if your pant size is larger than 42

It was great being able to find the right shoes

Great shopping experience for my big brother.

They have trash shoes. Nothing in your size.

Fast n friendly service Lots to select from

Need more variety of denim. As far as sizes

Best sneaker store in town go see my boy O

Always a great experience friendly staff!

Great selections of different name brands

Wow so many sneakers in one store …

Store opens at 930 on Saturday not 9am

Really nice staff an wide arrangement

Wonderful staff, everything is super

Nice offers there and good price ok

Great store to buy sporting goods

Bad Sizing selection over priced.

You cash your item really fast

MY FAVORITE STORE GREAT DEALS

Always have the best price .

Great deals friendly staff.

Nice selection great price

Had fun shopping there

Never answers phone !

professional …

I love they sales