Was their 5/17 @ 810-825. Dulce who claims to be the store manager, was very rude Nasty and not custumer friendly at all. She was rolling her eyes as I was looking through shirts asked me very nasty "what size I was looking for "and then rolled her eyes again to say that's all the sizes we have. What was the point of her question if she didn't care to help but just roll her eyes because she probably had extra work of folding shirts. In which i ended up finding the size she claimed she didnt have.Did she forget thats her job. Very rude to the young man working with her talking down and rudley to him in front of customers. Like degrading him. Nice professional young man whom apologized for her behavior. I wish management looks at the cameras to see how nasty she behaved, put her in some classes of etiquette. Never going back to that store rather deal with professional peeople. Willing to help and do ther job.. Dulce I pray that you don't continue to be this type of manager, it reflects poorly on managemnt and business next time just give me the other mangers name don't say some other lady.

Although this store has nice things I will never shop here again. I bought a number of things for my son and unfortunately some of them didn't fit him. I attempted to return these items four times. They would not credit my card back for the items saying it was not store policy, they also did not have the cash on hand and told me to come back. I came back three times with the same result. The last time I came back I was told it was past the time limit BUT I HAD BEEN TRYING TO RETURN THESE THINGS FOR A MONTH. DO NOT SHOP HERE

This store has a lot of great items and usually have the latest heat. The shelves are stocked, from shirts, socks, tees, hats and sneakers. Boots, jerseys and accessories. Associates are helpful, but one time all but one associate, a female with braces, who wasn't distracted by potential new customers and friends, actually devoted her attention into helping me, fulfill my order. Pardon the run on sentence. Store was clean , and I will probably return.

One of the BEST CUSTOMER SERVICE AT A PREMIUM FASHION SHOP ive seen !!!!! I called in to see if they had the Bugs Bunny Lola Sweat Set & not only was it the last one but also my size. Spoke to Melanie the Manager and she was very kind to look it up & hold it for me till the end of the day. Thank you so much attention like this deserves 10 stars !!!!

Great variety of shoes but the sales people need to relax a bit on the pressure to purchase. Ask how the customer is doing first and see how you can help them. However, I can’t say that about one in particular who wasn’t there on that particular day, that I went because she’s always great.

This is an amazing store. The staff here is so helpful and pleasant. Miranda was definitely the Ace of the crew. Anyone who needs to stay up to date fashion wise should definitely check out this amazing slice of NYC culture.

My husband bought me some sneakers today 4/27/2023 and got a return one it is so dirty idk how they let somebody return dirty sneakers I tried calling the store and no answer. I m extremely disappointed!

Amazing customer service, manager is always making sure I’m good, & takes care of me, employees are always nice & respect me all the time, I appreciate everyone in there

Excellent service and selection! Greeted as soon as we entered the store, and several associates came over to ask if we needed help.

Super clean and nice store. The sales associates were cordial and friendly. The atmosphere overall was friendly and relax.

Greeted right at the door got helped out by felicity great customer service skills from every employee in the store

I had a interview at 2 o clock today and no one ever reached out too me and that’s disappointing asl

Dope graphic tees, solid pricing and discounts, while still having the heat …

Proper! They saved the day by having the right outfit for a performance.

Very friendly staff wish you carried #uggs you would get all my business

Nice store...good selection...good service. All you really need.

Affordable prices, and they always have your size in stock..

Very friendly and helpful. Thank you for hiring nice people

Great customer service and my daughter loves her sneakers

The staff is very friendly and super helpful

Everyone is always helpful and friendly.

They always have a great selection

Great place to shop for sneakers

Nice stuff to buy great prices

Kind,Polite & Professional!!

always good service

Cool store to ahop

MY Favorite Place

Helpful