SMS Electronics

171 reviews

2526 Joe Field Rd #12, Dallas, TX 75229

www.smselectronics.us

About

SMS Electronics is a Electronics store located at 2526 Joe Field Rd #12, Dallas, TX 75229. It has received 171 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
ThursdayClosed
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of SMS Electronics: 2526 Joe Field Rd #12, Dallas, TX 75229

  • SMS Electronics has 4.9 stars from 171 reviews

  • Electronics store

  • "I started interacting with Mufaddal via FB Messenger and decided to go see their showroom in person with my wife"

    "They are rude"

    "Aftr searching 4 over a mth I went 2hrs away 2 get the best deal 4 my $ my grandson's 3wheeler Mr"

    "Went this week to SMS to purchase an electric ride on car for my little one"

    "Amazing customer service ! Very friendly , answered all our questions , and was very patient as we looked for the perfect power wheel for my son , it was hard choosing because we loved them all but finally decided on an orange Lamborghini "

Reviews

  • Gerald V

I started interacting with Mufaddal via FB Messenger and decided to go see their showroom in person with my wife. He was super knowledgeable, not pushy, and just educated us on the differences of Electric Power Wheels that they offered. They took the time to answer all my questions and concerns. Like if the vehicle would fit through by side gate at home. They quickly got a measuring tape and calmed my concerns. He shared his opinion and was extra friendly. We wanted to try out another place right down the street before we invested $600+ for a toy car. When we went to the second place they had the same vehicle but it was literally priced $799 & $699 of course they offered to sell it to me at $699, then when I didn’t like their color selection they dropped it to $600. As I was leaving they got me back in and offered it at $650. But because I was educated on the basic model vs upgrades that SMS offered, I knew it wasn’t a great deal. I needed up returning back to SMS. He and the rest of the staff continued to serve us well, educating us even more on how to pair the remote, taught me how to use the touch screen pad on the vehicle and more. Overall it was a delightful experience and I would highly recommend them. I had researched online as well and he seemed to have the best prices especially for what I was getting. I can’t wait for my kids to enjoy their new vehicle that will be much quieter with the rubber/foam wheels. That was what I was looking for ultimately and they delivered exceptional customer service. It was worth the 45 minute drive! Be mindful that there is a $50 assembly fee but it is worth it if you can fit it in your vehicle.

  • Diana Calderon

They are rude. I asked about an item to make sure it was in stock before driving 30 minutes to buy it. I confirmed 3 times and was told it was in stock. I offered to pay for it before heading there and was ignored. I arrived and they said they were sold out. They tried to sell me something more expensive and actually said that if I was smart enough I would know that they can’t hold anything without a deposit. Who talks to their customers like that? I run two businesses and would NEVER treat a customer like that. I have screenshots of the where I confirmed and where I offered to pay for it in full . Save your money, ended up going to STARZ WIRELESS up the street on Harry Hines and they were super friendly, ended up buying a more expensive item but wasn’t about to give these people my business. They can’t deny it when I have the screenshots and recording of when I was in store since I was on a phone call.

  • Lovie Fitzpatrick

Aftr searching 4 over a mth I went 2hrs away 2 get the best deal 4 my $ my grandson's 3wheeler Mr.Mufaddal was patient and he didn't try to push a more expensive bike onto me.He allowed my grandson to try ever one he wanted and even placed him on everyone his self.He placed it in the truck so he wouldn't know I purchased it.My grandson left . I wish I had 4 hands so I could give him 4 thumbs up 4 service and unbeatable prices. Well worth the drive.And my grandson will be happy 4 X-Mas.And will come again

  • vunesuh

Went this week to SMS to purchase an electric ride on car for my little one. There was a lot of cars to choose from, he even assembled it for me and loaded it up in my car. They are all reasonably priced and good quality. My little one doesn’t ever want to get out of it. The remote control for the parent to control is a bonus! The store has many other things like karaoke machines, AirPods, phone cases, tablets, speakers, and so much more! I will continue going back to do business with them! Thank you!

  • Leisle Vidaurri

Amazing customer service ! Very friendly , answered all our questions , and was very patient as we looked for the perfect power wheel for my son , it was hard choosing because we loved them all but finally decided on an orange Lamborghini . Best decision/ birthday gift for him ever ! Y’all have definitely gained a forever customer , we will be Back in the future and we will also be recommending this place to family and friends who need power wheels for their little ones ! Very happy with my purchase!

  • Rigoberto Balcazar

Been wanting to buy a power wheel for my 3yr old as he loves spinning the steering wheel on the truck so figured he would love this. Started looking on fb and noticed SMS had plenty of options so went ahead and met them today and glad to say I purchased one there. Was able to work within my range and and even tho i spent a little more, at-least my kiddo will be able to use it till he is at-least 8 yr old. Great staff and and fair prices so don’t hesitate to come on in.

  • A Rodriguez

The owner is great! Super helpful and seems to be honest about his products. We got our son a 2 seater ride on Jeep! My husband installed it and put it together and took him about an hour but they also offer to install it for you. My son loves his jeep and has been riding it everyday since we bought it! The best thing about it is that it brings a remote control so if you have smaller kids you can actually ride them around the neighborhood with the remote control!!

  • Lula S

I had a really great experience here purchasing the ride on cars for my nieces birthday! The owners are very nice, they gave me an amazing deal, were very friendly and knowledgeable, and helped put the cars in my truck bed for me along with the remote setup for the vehicles I bought. 12/10 A+++ service and they were especially precautious about covid-19 safety for their customers and they were wearing masks / offered hand sanitizer! I will definitely be back!

  • Joe Curran

It seems everyone I meet these days is unhappy. Shopping in this store made me feel happy. The owners are so friendly and helpful. Lots of cool products. I recommend stopping in to say hello and see if they can help you find the electronics you are looking for. We bought a remote control car and they assembled it for us and helped put in the car I will buy again from these very cool guys

  • Denise

Best service ever!!! They’re so friendly and ready to help. Very attentive. I went in just a few hours before my nephews big party looking for a power wheel car. && that’s exactly what I got. They even Assembled the car and made sure I understood all the settings and features on the car before leaving the store. They have definitely gained a forever customer.

  • Ty Knight

I bought a 3 wheeler for my son in Aug 2020 and it works GREAT. There was a small tear in the seat and a rod missing which is no fault of this business and today 12-11-20 I went to purchase another one and I mentioned what happen with the 1st bike and Abbas the owner gave me a discount! Thats just GREAT customer service and I HIGHLY recommend shopping here!

  • Shannon Davis

Had no idea about this store. Went there today and got an awesome party speaker for a great deal! Everyone else was charging way too much but this place had reasonable deals! I recommend this place to everyone especially if you are into being a DJ for parties! I WILL BE BACK! Customer service was amazing! Very nice and friendly and explained everything!!!

  • Reyna Dudley

I went to get a new phone and the owner came and helped me if you find a add on facebook they will give you the price that the add says he even showed me some other things they have 100s of phones cases blue tooth devices it's a all you need one stop shop and they are so sweet and understand I will be getting some more things from the store some

  • Ishwor Neupane

It was an awesome experience. Great product, unbeatable prices. Owner go out of his way to give a best deal for the Ride on Car. I bought a Bugatti Divo Yellow Car. Recommend everyone to buy from this store. They carry all kind of cool Electronics and the best prices in town. I am coming back for more products.. 5 Stars

  • Major Harris

Bought my nephew a 4wd power wheels here. Great car, even better service. They let him run around and sit in all the cars, he felt like an absolute king picking out exactly what he wanted. We’ll also be buying iPads and Bluetooth speakers here for our new office. Great store, even better people. Thank you so much!

  • Nina Rita

SMS electronic worked with us their prices are great and great hospitality good family values mufaddal is a great man and worked with us we bought 2 remote control trucks a air pad AirPods and a case for the tablet all for a great price will recommend to family and friends

  • David Abbott

We looked at many places for electric motorcycles and SMS electronics had the best deals. They put it together for us in 20 mins. It’s an excellent bike! Great customer service and answered all our questions.we definitely recommend this place.

  • kari baddie

They are manipulative, they manipulate you to buy and end up not giving you a refund or exchange policy. They don’t tell you about no refund policy until you return it which shows and proves they are not a good company.

  • Anthony Nguyen

There are various electronic products. Customer service is a 10/10. The store manager was super nice and helpful. He gave me military discount which I’m really appreciate. I would recommend this place to anyone.

  • Michelle Turner

They were extremely nice! Explained about products and how they work. Before we made the purchase they show us that everything worked confirmed all items were in the box. I will definitely be going back.

  • Stacey Robinson

Purchased a Jeep for my grandsons 2nd birthday and he absolutely loved it! I was treated like a queen in the store. everyone was professional and full of knowledge.. awesome customer service..

  • Marisol Angel

If your in need of a car for your kids this is the place to go. The staff was so friendly, and very safe about covid , the prices are reasonable, I will go to get another one soon.

  • Michael James

Great service. They were very careful to make sure we got what we needed and knew how to use it. We bought kids ride on toy and think we got a great deal. Lots of cool gadgets.

  • Ashley Scott

They stayed after hours just to make sure I was able to fulfill my babygirl wishes for her 3rd birthday 12/23.... They were great friendly & the prices was awesome!!!!

  • cliffcop

Fantastic customer service. Polite and helpful staff make purchases a breeze. Extensive inventory of electronics and accessories. I’ll definitely be back again.

  • Ieshia Meredith

My husband and I came to get motor bikes with my family and left with A speaker. Sakina is very friendly and helpful. Excellent customer service with a smile

  • Cynthia Peterson

Amazing experience great prices great customer service. Bought all my kids tablets and they gave a awesome deal thank y'all. Definitely going back very soon.

  • Bipan Gurung

Great products at reasonable price. Staffs Abbas, Mufaddal and Jose were great at helping customer and make sure we were satisfied. Will be back in future.

  • Mohammed Abdul

Excellent customer service, Quality products with reasonable price. I bought kids Bentley remote controlled car, it's working fine, when fully charge.

  • Dustin Kagebein

Friendly and care for the customer. Not worried about making the extra buck. Definitely will go back. Recommend to check them first on your needs.

  • Veronica Espino

Have the best prices. Best customer service. Ive bought phones here many times. They are negotiable with the prices. I recommend this place.

  • Van Nguyen

try to let me come to their shop (10 miles away) and don't let me test on the stuff as promised , the owner( I guess) is not polite at all

  • Tanya Cooper

Excellent service answered all our questions and gave us a great deal!! My grandson is going to love his new ride !!

  • manuel altamirano

Professional in every aspect. SMS Electronics does business the old fashion way, with ethics. Highly recommended.

  • Dex

Very goid guy with a nice. Anything that you want in Electronics he has it. I highly recommend this store.

  • Josh Baciocco

Great customer service, very friendly. Gave us a great deal on our new gmc electrical car for our kids!!

  • Hector Avila

The greatest experience over there the ladies so kind I loved the place good service 5 stars …

  • Mike Lester

Everyone was very nice and available. Prices are good. Leaving with a nice little car for my daughter!

  • Rolman Gramajo

Excellent service Friendly people if we have any problems with merchandise they always help us

  • Adriana Castro

Love this place! Affordable prices! They are very friendly and excellent customer service!

  • Tami McLean

Large selection and reasonable prices. We dealt with Mufaddal who was great to deal with.

  • Jennifer Filkins

Great prices, friendly, extremely helpful! Definitely the go to place for ride on toys!!

  • Chosen1

Great deals and great customer service everythings working as it should. …

  • Catherine Cummings

Come get your Christmas gifts they are get people honest trustworthy!!

  • Shawn Jackson

The greatest prices and even better customer service. Love this place.

  • Alfredo Reyna

Customer service was excellent Sakina was the best. Allways b. Back

  • Oscar Rosas

Great customer service and great prices! Staff was super friendly.

  • sujui Idk

Amazing people and amazing deal, thank you Sakina for the deal.

  • Brittney Garner

AMAZINGGGGG DEALSS. Highly recommend. Hurry Don’t walk RUN!

  • J R

Extremely knowledgeable and you can’t beat their prices.

  • Bryant Walker

Great customer service super friendly and knowledgeable

  • Jessica Watkins

Great customer service!! Fast and also great deals!!

  • Gerald Attaway

Vary great business shop with them …

  • oscar Chavoya

Great prices. Great customer service …

  • Hayley Day

Great experience and great customer service

  • Jamahl Stallings

Great service Highly recommend.

  • Manny Jonas

Great service, patient people!

  • David Holguin

Best prices in town!!!!

  • Godwin Ezekiel

Good customer service

  • Alaura Flores

Really good service!

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