I paid £43 for this messy manicure in Chislehurst. Aside from the fact, the spa does not offer Essie or OPI varnish, the shades of RED were limited as they were all glitter or shimmer - the one shade of red I wanted was nearly dried out. So we went for this Nude shade. The nail technician was more of a message therapist and her application was so heavy-handed. She applied multiple (five) thick coats which took ages to dry. She blamed the Morgan Taylor varnish for being thin and leaving thin spots. I waited over 20 minutes for the varnish to dry. The varnish was all over my cuticles. The shape of the nail was square in some and round in others. As of today - the varnish looks wrinkled and I could have done a better job on my own a home and saved myself £43 - £15 shellac removal / £28 express manicure. While the technician was friendly - the lady at the front desk didn't even ask how my experience was - or I would have told her all this. Not only will I avoid this salon like the plague, I would suggest you do to unless you want pay for a sub-mediocre manicure and shell out nearly 50-quid for it.

Having had electrolysis for many years, I usually know what to expect. Imagine my horror when last Thursday's appointment resulted in both bruising and skin-pitting around the chin area - side effects I have never experienced before. Despite two visits since, during which staff members could clearly see the problem areas and assured me they had notified the Manager, I have yet to receive a response from either the Manager or the heavy-handed technician, who treated me. How on earth did this salon become "award-winning"??

The result of a 'luxury manicure' looked as though it had been done by a child and the gel had chipped by the next day as hadn't been cured correctly. The manager lacked any form of customer service or basic communication and was aggressive when a formal complaint was made. Incidentally, the only 5-star review of this place is from the owners husband which speaks volumes. Would not recommend this place at all.

This salon is the most awful I have ever been to. Not only is it the most expensive in chislehurst but the staff are unfriendly and insincere. The salon is always empty of customers and lacks any ambience. Take your custom elsewhere. The experience was so awful I couldn't give the place any stars.

Had a lovely visit to Royal Parade Spa. Very friendly staff and welcoming. Had my hair cut by Shenel very professional and talented. Before starting anything had a little consultation what I would like to have done. I love my new hair style. Definitely recommend the Royal Parade spa.

Best customer service! Mum and I would never go anywhere else, all staff give the best friendly service and make you feel very welcome. We always visit Shenel for our hair appointments, she has true magical talent and makes you feel great after every visit. Would highly recommend!

Sadly my normal lady Sally had left so I had another person to do my eyebrows.. wrong decision I was left with a very sore face which has now turned into scabs, she obviously had burnt my skin!! I will never go back to this store. …

This place is amazing. I'd a massage with Cathy which was brilliant and Chantelle is the best hairdresser I've found in years. Gave great hair advice and listened to me about my hair type and colour I wanted. Such a great spot!

One of the best salons in the area. You get what you pay for in terms of qualified Therapist, ambience and quality products. The salon offers good discounts and have an excellent product range. I highly recommend.

I always get my hair done by Shenel here and I cannot fault her, she does my hair exactly how I want it with amazing results and above all she is so friendly and accommodating- would definitely recommend!

Thank you so much for a lovely Decléor Facial and Gel manicure im so pleased with my new Christmas nails. I always go to the royal parade spa the staff and products are amazing highly recommend xx

Had a fantastic facial and massage today from megi and Jessie. Always very professional and fab at what they do. Tried our new geneo facial and what a fab treatment defo would recommend them both.

Booked in for reflexology and was sceptical at first but Kelly is great. No nonsense, very grounding and very insightful. Enjoyed it so much I’m booked in for third treatment next week.

My husband went in to this hairdressers this afternoon and was given the most horrendous haircut.....he resembled the collie dog in advert for “Spec Savers” …

The services provided by the salon was satisfactory and was customer friendly. I had done the Luxury pedicure done by Sumaya and was satisfied by her service.

I had a course of six non-surgical uplifting facials which made me feel amazing. Cathie was my therapist who is clearly experienced and so good at her job!

Very welcoming when I arrived, my back treatment was amazing I came out so relaxed and had the best night's sleep in a long while, highly recommended

Fantastic hair by Shenel. All my work colleagues commented how great it looked. Other staff friendly and welcoming. Lovely visit.

Visited royal parade spa for a pedicure & manicure by Chloe. Treatment was amazing, relaxing and painting was perfect. Thank you

Got my eyebrows waxed by Ellie, great service. All staff was friendly and would highly recommend Ellie and royal parade spa.

Had a fantastic massage with Kelly, really helped to understand what was going on. Will definitely be back for another one.

Donated more than 20 inches of my hair to little princess trust and they helped me and it looks so good thankyouuu

Had my appointment with Georgina. Very professional and lovely girl. Was really happy! Thank you

I had a back massage here. Lovely salon really relaxing massage. Would definitely recommend.

putting aside the poor manicure I received. I didn't find the staff at all friendly.

Love going here. Been here for years. Corrine who does my hair is fantastic

Lovely staff,very friendly and helpful.Treatments are excellent.

Thank you so much for my Christmas Nails ❤️

Touch of luxury at affordable prices

Great service. Kelly’s brilliant!

Butchered my eyebrows …

Excellent hair cut by Shenel

Lovely friendly staff

Excellent service.

Always friendly