Having not seen our parents in almost 3 years due to the pandemic/lockdowns, my partner and I were very excited to finally be able to plan a trip to visit them this year around our work commitments. Given that his are in Canada, and mine are in Europe, we thought we'd combine the trips into one big adventure, to take advantage of the fact that we would already be so far away from Australia. What we didn't expect, was how complicated it would be to structure our flights between these 3 places. With our departure date only being a few months away, we were blown away at how difficult it was to find flight combinations that made sense, and didn't cost more than 2 direct return flights from Australia! We had a few travel agents attempt to help, however none of them could find a suitable plan in a prompt time frame... especially concerning, given that they would then regularly tell us that "tickets are selling fast and there aren't many seats left". Enter Jodie Schlaeppi from RoundAbout Travel. She got back to us within 24hrs with an option that considered everything we had provided her, and with an incredibly cost effective option. There were multiple back and forths with me going 'oh what if we went on this date... or went to this airport.... or transferred through here' - all replied to quickly, with the exact information I was requesting. In two days, we were able to get our options, make our amendments, and finalise the itinerary. She was an absolute pleasure to work with and I would recommend anyone organising Round The World flights to use their service.

I have been buying flights from Roundabout Travel for over a decade - since when it was just the owners - Amy and Mark - doing everything. I don't bother shopping around and haven't for ages. I know I get fabulous service, integrity, really good ideas and advice on routings, great prices and that they listen to what I want. I'm just venturing back into booking an RTW for the second half of next year with them. My last trip - booked with them - started in March 2020 and resulted in us having to abandon our holiday and return to Australia about 10 days after we too-optimistically left. . In the 12 hours before we left Australia, they helped us change the route to avoid a transit in Japan where Covid was just breaking out. When we got stuck in Morocco as airline transport closed down around the world, the situation was so fluid and communications so bad (an internet issue in Morocco, not a Roundabout travel issue) that we got ourselves home asap. What did really impress me was that the company did what it said it would do and worked behind the scenes for many months (with regular straight communications to its customers) to get what I consider a fair refund of our unused airfare. This must have involved a great deal of unpaid work. Anyway, my 'vote' is a very positive one shown by my return to do business with them again with non-trivial purchases (RTW Biz fares)

When you find a good travel agent, you need to keep them and tell others about them. The patience and diligence shown by Roundabout Travel is first class. The complexity involved in making changes, or having them thrust upon you by airline cancellations, makes a good travel agent indispensable. The fine people there have gone above and beyond to help me and have made a customer for life. Do not hesitate to make use of their services. While the internet has made booking flights easier than it was, a complex itinerary works better when a professional is helping work it all out. The price quoted is far better than anything I could find. And when it goes wrong, you have help at hand rather than four hours on hold to three different airlines, only to have it messed up and you have to call them again. Just an email or quick phone call and it’s sorted for you. Most people seem to write reviews when they’ve had a negative experience, what I noticed when I wrote mine is that most people have had an overwhelmingly positive experience with this company and that speaks volumes about them. Thank you for the help, you deserve to be noted and recommended for it.

I cannot rate Michelle and the team at RoundAbout travel more highly. There were recommended by people who had trips interrupted at the start of the COVID pandemic as being highly professional and capable of handling things, and I chose them based on that recommendation for our long-delayed trip as we open up. They provided great advice on selecting the right fare, handled airline changes efficiently, and a change we had to make because Japan hasn't opened their borders at the last minute with an innovative solution. I now know why they were so highly recommended, and am happy I took that recommendation, and now pass it on - if you have complex travel requirements, and you're an expert at booking your own air fares like I am, don't hesitate to pay just a little more to have the real experts do a much better job and manage things for you with such friendly professionalism!

I cannot speak highly enough of Alex and the service provided. I have been procrastinating since September (and we are now a few days from Xmas) when a friend sends me a link for Roundabout Travel on Tuesday morning. I email my round the world itinerary and can’t believe when I receive 3 options from Alex that same day. A few phone calls and by Thursday he has found me the most exceptional business class flights to my destinations, also managing to sneak in a ‘bucket list’ item ie 2 legs first class. This all for less than I could plot out my own trip business class. The service is amazing, professional, personalised, cost effective and friendly. Absolutely chalk and cheese from other travel services I have dealt with. Thanks again Alex - you managed to achieve in 3 days what I had been wrangling with for 3 months!!!

I first met Mark (the owner) when he was working as a travel agent at a different company. But when he left to start his own agency with his wife I, and a lot of his other customers, followed him over without hesitation. It's been awesome to watch RoundAbout Travel flourish over the years (10 staff as of 2014!) and they've never forgotten what made them so good in the first place: incredible knowledge and customer service. Mark and his team have booked me and my family tickets to India, China, Borneo and around Europe. They always fight to get you the best route and, most importantly, are ultra-responsive if you ever run into problems overseas. Can't recommend them enough.

My husband and I just returned from an 8 week trip that began in Melbourne to Romania, Italy, Colorado Springs and Canada. From the very first time speaking with Liam there has been nothing but professionalism. Liam planned our trip around the world using Premium Economy for cheaper than any economy trip I could have planned and was organised within 3 days. I cannot speak highly enough of his attention to detail. Having used other travel agents in the past this experience was like chalk and cheese. We can't wait to book our next trip for 2024. Well done

We had Sheldon as our consultant and he was very patient with us as we planned our trip, and then made a couple of minor adjustments to flights. He was always prompt at replying to emails or phone calls and created a great round the world route for us Australia, US, UK, US, Australia and at a great price. Thank you RoundAbout Travel for, again, giving us fantastic service and will be booking our future travels with you. We have recommended several friends to book through you and, in turn, they have recommended you to others.

RoundAbout travel were amazing to deal with on our recent round the world trips. Not only did they secure us fantastic business class flights, their after sales service was very helpful and accessible at all times. Just when we thought their services could not get any better, they helped us return home early at minimal cost and time lost, due to a family emergency. They worked around the clock after hours and on a weekend to get us home. We cannot thank them enough and we can highly recommend their services!

After searching various flights online between Perth to Canada my boyfriend & I thought we'd just enquire about a round-the-world ticket out of interest. Susan from RoundAbout was very quick in responding & was able to offer a fantastic solution that saved us money & also time/stress in not having to book all the legs separately. She was also able to secure us much better flight times & carriers. I could not fault Susan's service - fast, informative & accommodating. I would highly recommend this service!

So glad we made contact with RoundAbout Travel, we have just returned from an amazing business class world vacation travelling for the first time with our 2 year old daughter to see family and friends following a long covid downtime. Daina was amazing and put together the perfect itinerary to meet our requirements. The travel was extremely smooth and hassle free, and of course the price was perfect! We are now planning our next itinerary and can't wait to go again next year! Thank you RoundAbout Travel!

Couldn't be happier with the experience I had in booking my flights. After a few weeks of trying to look for flights on my own, I contacted Roundabout Travel and was put in touch with Stewart. He was able to get me flights to Argentina from Sydney then home via London, in peak travel times, considerably cheaper than what I was able to find anywhere. Stewart was super helpful and prompt in the whole process. Very happy with everything and couldn't recommend any higher.

We were very impressed by the professionalism and responsiveness of Karen at RoundAbout Travel. She was able to book a round the world trip for us at a fantastic price, and with a schedule that suited us perfectly. Had sought quotes from these guys previously and unfortunately, couldn't end up travelling at the time. Glad we contacted them again and happy to do business with a long term, highly recommended travel agency. Thanks again Karen!

Two round-the-world trips organised for me at significant savings, through a variety of airlines and clever connections. Alas, covid restrictions made the second trip impossible this April, but staff at Roundabout worked diligently to obtain a full refund, explaining the complex steps in the process and the timelines to expect. I wouldn’t hesitate to book with Roundabout again, once the pandemic madness is behind us.

We were amazed at the service and result of our contact with Damien at Roundabout Travel. Not only did they suggest slight changes to our itinerary which resulted in significant savings but everything was so smooth there was only a couple of weeks between contacting them and our leaving on a business class trip around the world. We will certainly use them again.

We have used Round About Travel for the last 5 years on round the world trips and have admired how they can find the routes we want at fares that are better than other agencies. They are very clever in their planning and have a great staff who take care of all of the strange details that seem to pop up on these types of trips. Much better than the competition.

Personal thanks to Lee at Roundabout Travel. My flights were cancelled due to Covid after booking an around the world fare. Lee was attentive and always on the front foot following up and sorting my refund as quickly as he could. I would highly recommend this company and would book in the future with them for sure!

Madeleine is amazing and an asset to this company. We were so indecisive on so many things and she was patient and went over and above to make things easier for us. We have used her on two occasions and will be booking through her again on the next trip. I would recommend her to anyone looking to travel overseas.

Danny at roundabout travel was remarkably patient, despite multiple itinerary changes before the final booking. He always responded promptly and did an amazing job at securing a fantastic price on a round the world ticket. Would definitely recommend this for both price and service for anyone booking a RTW trip.

Sheldon was responsive, professional, gave great advice and secured us a great price on a Round the World business fare. He also took care of all details like frequent flyer numbers, seats, itinerary changes so we could get in early with our booking. We haven't taken the flights yet but have full confidence.

Michelle and the team at RoundAbout Travel are amazing. They helped us plan our trip around the world with our family of 5 and nothing was too much trouble. The prices are outstanding and they have the BEST customer service we have ever received. Thankyou, we will definitely be booking again.

Thank you Karen for the efficient service and great communication to book recent flights with stopovers in the US and Europe. I look forward to using your service again to plan some more complex flights later in the year. Significantly better options than trying to book these flights myself.

Excellent service, will use these guys again. We booked two around the world business tickets and Adam found us a great price, half what some others were charging, but still using One World Alliance. When it came to my partner changing her itinerary they were quick and efficient

Perfect round-the-world trip Kerri helped me book a round the world flight about 9 months in advance. She was very patient with some of my options and changes, and gave me great advice. I'm very happy with the outcome and will definitely book with them again in future.

I booked some flights with RoundAbout earlier this year for a non standard mulit-stopover around the world. The online sites and search engines failed me. Tim found a great route with good carriers and importantly a good price. . No problem recommending them.

Highly recommended. I've just worked with Liam putting together a RTW itinerary. I was trying to meet a number of criteria but Liam managed to untangle my requests & get me a fare that was $2-$4K cheaper than 4 other quotes - I couldn't be happier

Great price and excellent service. Their assistance when my passport was stolen, providing out of hours support and dealing with last minute flight changes multiple times, was absolutely professional and helpful. Cannot recommend them enough.

I bought a round the world ticket from RoundAbout Travel in early 2015. It was so easy and I have just returned from my 4 month holiday and all my flights worked very well. The whole experience was excellent and I say thank you very much.

I can't rate RoundAbout Travel highly enough - I have booked many trips with them over the past 5 years, every part of the experience has been first class. Michelle is fantastic to work with in every aspect - have a great Xmas guys - Ray

We recently used Lee at Roundabout travel to plan & book RTW flights. They made the process so easy. All staff were extremely knowledgeable, professional & prompt to reply to all queries. We will definitely use them again in the future.

Madeleine was a fantastic help all the way throughout our round-the-world journey. She was super responsive especially with our numerous flight changes and always came back with very cheap prices. Thanks so much for the great service!

Excellent service with Mark. I booked a multi trip with family of 5 in 2014 (i know a long time ago) and I was so pleased by his knowledge, his service and his insight into o'seas travel. I will book again sometime. Thanks Mark!

Lianne organised a trip for us with a baby. Europe and then Canada. Everything worked out perfectly and the service they provided was absolutely amazing. Definitely returning customers. Thanks again Lianne

I will only use this agency. Dani and all the RoundAbout Travel staff who helped me previously were patient and followed my requests to the letter. Dani did some clever costing and planning.

The best travel agent I have used. Their knowledge and ability to get great fares is unmatched and customer aervice is top notch. Been using them for years and never been diappointed.

Stewart was very sharp - almost immediate responses and was very flexible with my relentless tedious requests. I would highly recommend Roundabout Travel and Stewart in particular.

Easy to deal with. Prompt with responses. Gave very helpful suggestions particularly as we were travelling to several destinations. Will use again.

Travelled to US, UK, Europe and Hong Kong business class for work. Great price and good people to deal with. We will use again and again!

I always use RoundAbout Travel if I need to travel to more than one continent, they have very good deals and great customer service

I dealt with them in 2015/16. They found me a great deal and were very responsive during my trip, too.

Very professional group, excellent service. Have used multiple times

Fantastic to deal with know there product

Excellent service, expertise and ideas

Perfect trip