Sent me an item that was size 18/20 but but had size 8 label. I returned it for an exchange in true size 8, and explained to them that it was a faulty item. They sent me the same item back again. I phoned them and told them the item is not size 8 it is 18/20. I also emailed them the pictures as well. I returned the item again, they did not reply my email or refund my money. It's over 3 months and still waiting. Avoid

Great choice of lovely feminine clothes for women. Classic styles that don't 'age' and always look good. I buy from them regularly as I don't see their clothes anywhere else and other stores don't offer the style of clothes I like. Can be pricey but comparable to M&S. Would recommend for ladies who want well made clothes, unusual materials and styles.

Nice clothes... BUT as it is so difficult to judge sizing... all items fit differently!! .. why don't they offer free postage to change size. AND if bought for Christmas Present why not longer return date till after (obviously with tags on) - like most good retailers at Christmas? Not very customer friendly...

Roman Originals is a really nice store with a good collection of ladies clothing designed for smart casual to smart event. The staff are on hand and helpful and the age range of the clothes are late 20s onwards. Prices are reasonable, mid range and generally well made. Definitely worth a visit.

On the sleeveless dresses all the arm holes are far too large, they look really ugly. Even on a smaller size than I normally take, they gape very badly. This is the same on each dress I have tried on

Nice range of clothes. Prices good. I bought a blue chenille cowl and its lovely. I am asked where I got it from and tell them where. I recommend Roman Originals. Shop assistant was very helpful.

Well stocked and good colour-led layout. The sale are good, can always find something, some lovely classic pieces. Some tops are quite long but would be great for slightly taller women

Excellent customer service, products are well displayed, dresses are in great value, I have chosen dress and jacket as what I was looking for. Great experience.

This is one my favourite shops as the only decent clothes shop in Orpington good quality women's clothing and anything they don't have you can get online

Nice women outfit but the downside, you don't get your money back if you change your mind to return any item. You only get voucher or get something else

This restaurant is my favourite in Orpington. Wonderful food, lovely staff and great ambience. I wish more people would discover this gem of a place.

Diana served me and was excellent she found me just what I was looking for thank you so much

So much pretty stuff, could have spent lots. Bought a very nice top in the sale.

Changing season not much to look at mostly sale things. In all a great shop.

Really helpful and pleasant staff. I love this shop and their clothes.

Nice shop but clothes are smaller than there actual size

Beautiful clothes and very helpful and friendly staff.

Love Diane she is so friendly and helpful ❤️

Beautiful clothes, very helpful staff

Such great clothes and great service

Nice selection of clothing for women

Good quality clothing good prices

All clothes bought are excellent.

Very nice clothes here

Polite helpful staff

Brilliant quality

Great collection

Love this shop.

Love this shop

Yuk